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Phoenix All Suites Hotel West

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Phoenix All Suites Hotel West
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493 Reviews from our TripAdvisor Community

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There are newer reviews for Phoenix All Suites Hotel West
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Showing 492: English reviews
Saint Louis, Missouri
Reviewed 3 November 2016

My husband & I made Gulf Shores our destination for our 30th wedding anniversary staying at Phoenix All Suites Hotel West. The location is right on the beach and all rooms have a beach/gulf view. Since we were there the end of October things were not crazy busy like I'm sure they are during peak season. Room was was clean...

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Thank Q4122KDlynnb
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for the 5 star review! Happy 30th anniversary! We are so happy that you all choose to stay with us for you special celebration. We hope to welcome you back again soon! - Brett/Robinson Social Team

Louisiana, Missouri
Reviewed 3 November 2016

We love the Gulf Shores area. We have stayed at the Phoenix All Suites West before and enjoyed the stay. The Phoenix is in a good central location. All the units look out on the Gulf of Mexico. The unit was clean but the furniture could use some updating. The bed was not the most comfortable. The units, though small,...

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Thank DavidO1901
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thanks for the great review! We appreciate you taking the time to let us know about your most recent stay. We hope to welcome you back again soon! - Brett/Robinson Social Team

Gurley, Alabama
Reviewed 2 November 2016

This is our second time staying here and it is our spot to come back to when we do. My daughter goes to USA in Mobile will be coming back often. Love the location and love that we have a kitchen so we could cook all of our meals and not have to go out. Was close to shops to...

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Thank lildeb24
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Fantastic! Thank you so much for the great review. We look forward to welcoming you back often! - Brett/Robinson Social Team

lucedale ms.
Reviewed 2 November 2016

Room was pretty clean, but carpet needs to go for better cleaning. Sofa is in need of replacing. Very worn. Kitchen was nice with all the comforts of home. Great view of beach and Gulf. Good price for time of year.

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Helpful?
Thank pawpawbbq
JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites Hotel West, responded to this review

pawpawbbq: Thank you for taking the time to review your recent stay here. We have actually scheduled a complete rooms re-do at Phoenix All Suites West that should be completed by the end of the month. We look forward to welcoming you back to have an even better and more comfortable stay in the very near future.

Daphne
Reviewed 2 November 2016

Would like to have complimentary coffee pack(s) . Also, the clocks in the last three rooms we've had here, do not keep correct time. Other than that, we love staying at Phoenix all suites Thanks for asking!

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Thank dubrovnik4321
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for the honest feedback. We look forward to welcoming you back again soon! - Brett/Robinson Social Team

Ferriday, Louisiana
Reviewed 2 November 2016

We enjoyed our stay. The room/condo was very nice. It was decorated very tasteful. The Phoenix west is so close to everything, some within walking distance. The only problem was the cleaning service didn't come the first day and I had to put the sign up to service the room. I had stayed at the Phoenix east a month earlier...

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Thank 418debbie
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

We apologize for the delay with the cleaning service but happy to hear that it was straightened out. Thank you for the great review! We look forward to welcoming you back again soon. -Brett/Robinson Social Team

Magnolia Springs, Alabama
Reviewed 1 November 2016

This is the second time I've stayed here. The room was clean and nicely decorated. The kitchen was well equipped the elevators are slow. Great beach view. It was mostly quiet. The staff was friendly and helpful. There is a great restaurant next door- walking distance.

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Thank Linda B
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

We are so glad that we were able to welcome you back! Thank you so much for the five star review. We hope to welcome you again soon! - Brett/Robinson Social Team

Philadelphia, MS
Reviewed 1 November 2016

The unit was just as described. Unit was clean and had everything we needed. The only negatives would be furnishings could be updated and I would personally prefer a larger bathroom. Would stay here again.

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Helpful?
Thank Brenda C
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for taking the time to let us know about your most recent stay! We look forward to welcoming you back again soon! - Brett/Robinson Social Team

Kokomo, United States
Reviewed 30 October 2016

2 years back to back we stayed in same unit. The 6th floor offers a great view of Gulf and beach area. Can be on beach for a walk in under 5 minutes. Then come back and enjoy breakfast and listen to waves lapping on beach. Unit has all appliances needed to make a meal if you desire.

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Helpful?
Thank Michael L
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for the five star review! We are so happy to hear that you all enjoyed your stay. We hope to welcome you all back again soon! - Brett/Robinson Social Team

Mayfield, Kentucky
Reviewed 29 October 2016

I wish the room had not been handicapped. It was difficult for us to shower. Other than this we had an amazing time and would highly recommend this place! The staff was very friendly and helpful. Super

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Helpful?
Thank Aimee N
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thanks so much for your feedback. We appreciate you staying with us and we look forward to seeing you again! - Brett/Robinson Social Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you're looking for a beachfront hotel in Gulf Shores, AL then you've found it! Phoenix All Suites West offers the luxury of a condo with the amenities of a hotel. The hotel offers friendly service, condo-style amenities, convenient locations with direct beach access and, of course, unforgettable memories. Phoenix All Suites West is strategically located to give you easy access to all that Gulf Shores has to offer. It's just a half-mile west of Hwy. 59 on West Beach Boulevard. Great restaurants and shops are within walking distance. There's a lot to experience while visiting Gulf Shores, make sure you choose a location that is close to where you want to be! ... more   less 

Additional Information about Phoenix All Suites Hotel West

Address: 533 W Beach Blvd, Gulf Shores, AL 36542-6435
Region: United States > Alabama > Gulf Shores
Number of rooms: 88
Also Known As:
Phoenix Hotel Gulf Shores
Phoenix Hotel West
Hotel Style:
#2 On the Beach Hotel in Gulf Shores
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix All Suites Hotel West staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We saw the interior of three rooms and all were basically the same except, corner rooms have a better view.”
 of 5 bubbles hill1111, 16 Mar 2017 | Read review
“Everything was great”
 of 5 bubbles michealj307, 11 Mar 2017 | Read review
“If you can get an outside room the balcony wraps a little around offering a better view up the beach. ”
 of 5 bubbles timmothyo, 11 Mar 2017 | Read review
“Very clean and good view”
 of 5 bubbles larrymB4537SG, 10 Mar 2017 | Read review
“Nothing, everything was great”
 of 5 bubbles teresai440, 10 Mar 2017 | Read review
5 of 5