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All reviewscinnamon rollshi expressnice hotelstayed one nightfront desk stafffree breakfastroom was spaciouswould stay here againinternet servicesmall poolminute drivethe main draghot tubshrimp festivalhouse keepingflat screenking bed
As others have said this hotel is not near the beach and is too for to walk to the beach. The price is a lot more competitive than the beach front hotels.
The rooms were large and free parking was a plus.
However we had...More
Room was decent, and service was average. However, upon check-in I was given a password for Wi-Fi. The Holiday Inn WiFi rarely showed up in my available list and when it did, it said poor connection and would work for a few seconds and then...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 29 September 2016
Thank you for your comments about your recent visit to our hotel . We sincerely apologize for the inconvenience that you have experienced during your stay due to the condition of your room and the service . Be assured that we will take...More
Loved this hotel!! It was only a mile away from the beach. The front desk was amazing. The breakfast was okay wished they had different items each day. If we ever come back we will definitely be back to this hotel
We absolutely loved our stay at Holiday Inn Express Hotel & Suites in Gulf Shores. Though not directly on the beach, it's just a short drive away and very reasonably priced. We had a party of four, so we went with a Suite and paid...More
Thank Trisha T
Response from GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 9 September 2016
Thank you so much for the kind review! We are glad that our hotel lived up to your standards, and that we were able to accommodate you with your late checkout needs. We are pleased to hear that you had a great start...More
The room was very nice and the amenities were great. The continental breakfast was a hot buffet and it was delicious. However, we were sent to the wrong room twice. We had two kids under the age of five and they were ready for a...More
1 Thank Samantha J
Response from GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 23 August 2016
We apologize that we fell short of your service expectations, and that you were sent to the wrong room. I will speak with my management and front desk team and remind them that guest satisfaction and guest comfort are our main goals. We...More
Response from realkyhick | Reviewed this property |
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you... More
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you. As for the beaches, you might want to call Scott Smothers, the beach safety supervisor for Gulf Shores, at 251-968-2040.