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Holiday Inn Express Hotel & Suites Gulf Shores

242 reviews
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Traveller (51)
Room & Suite (24)
Dining (5)
Overview
  • Excellent40%
  • Very good31%
  • Average18%
  • Poor5%
  • Terrible6%
Travellers talk about
“cinnamon rolls”(7 reviews)
“hi express”(5 reviews)
“nice hotel”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Gulf Shores
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (242)Write a Review
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There are newer reviews for Holiday Inn Express Hotel & Suites Gulf Shores
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Show reviews that mention
All reviewscinnamon rollshi expressnice hotelstayed one nightfront desk stafffree breakfastroom was spaciouswould stay here againinternet servicesmall poolminute drivethe main draghot tubshrimp festivalhouse keepingflat screenking bed
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41 - 45 of 239 reviews
Reviewed 20 September 2016

As others have said this hotel is not near the beach and is too for to walk to the beach. The price is a lot more competitive than the beach front hotels. The rooms were large and free parking was a plus. However we had...More

Thank October201059
Reviewed 20 September 2016 via mobile

Room was decent, and service was average. However, upon check-in I was given a password for Wi-Fi. The Holiday Inn WiFi rarely showed up in my available list and when it did, it said poor connection and would work for a few seconds and then...More

Thank kbrazilebsb
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 29 September 2016

Dear kbrazilebsb, Thank you for your comments about your recent visit to our hotel . We sincerely apologize for the inconvenience that you have experienced during your stay due to the condition of your room and the service . Be assured that we will take...More

Reviewed 16 September 2016 via mobile

Loved this hotel!! It was only a mile away from the beach. The front desk was amazing. The breakfast was okay wished they had different items each day. If we ever come back we will definitely be back to this hotel

Thank Sara M
Reviewed 7 September 2016

We absolutely loved our stay at Holiday Inn Express Hotel & Suites in Gulf Shores. Though not directly on the beach, it's just a short drive away and very reasonably priced. We had a party of four, so we went with a Suite and paid...More

Thank Trisha T
Response from GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 9 September 2016

Trisha T, Thank you so much for the kind review! We are glad that our hotel lived up to your standards, and that we were able to accommodate you with your late checkout needs. We are pleased to hear that you had a great start...More

Reviewed 23 August 2016 via mobile

The room was very nice and the amenities were great. The continental breakfast was a hot buffet and it was delicious. However, we were sent to the wrong room twice. We had two kids under the age of five and they were ready for a...More

1  Thank Samantha J
Response from GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 23 August 2016

Samantha J, We apologize that we fell short of your service expectations, and that you were sent to the wrong room. I will speak with my management and front desk team and remind them that guest satisfaction and guest comfort are our main goals. We...More

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1789101148
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$ 78 - US$ 251 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 78 - US$ 251 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (51)
Room & Suite (24)
Dining (5)
Pool & Beach (2)
Hotel & Grounds (41)
Bathroom (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
bluebirdofchoice
20 May 2017|
Answer
Response from MeryMeCo | Reviewed this property |
No. this is off the main highway.
0
Votes
Pam T
24 March 2017|
AnswerShow all 2 answers
Response from realkyhick | Reviewed this property |
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you... More
0
Votes
Carolyn D
2 February 2017|
AnswerShow all 4 answers
Response from GoTravel18 | Reviewed this property |
Sorry, we don't travel with pets...
0
Votes
Room Tips
"Don't stay here"
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"pool was disappointing"
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"Top floor had less traffic and was quiet and secure."
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"Away from the elevator. A door bell rings when elevator door opens."
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