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Holiday Inn Express Hotel & Suites Gulf Shores

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Traveller (51)
Room & Suite (29)
Dining (5)
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Overview
  • Excellent41%
  • Very good31%
  • Average17%
  • Poor5%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Gulf Shores
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Reviews (259)
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256 results
Traveller rating
101
81
44
14
16
Traveller type
Time of year
LanguageEnglish
101
81
44
14
16
Show reviews that mention
All reviewsseparate sitting areabreakfast bar isnice hotelfront desk staffroom was spaciousfree breakfastwould stay here againsmall poolminute driveflat screenexercise roomnice staygrocery storespring breakbeachhousekeepingmicrowave
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1 - 5 of 256 reviews
Reviewed 5 days ago

Both Beth and Illyssa at the front desk did an outstanding job of quickly and efficiently getting us checked in to the suite we wanted. They were very helpful in giving us directions to places we wanted to go to... Yolanda, the suite cleaner, along...More

Thank Will C
Response from GMgulfshores, Front Office Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 3 days ago

Good Morning Mr. Will, Thank you for your feedback. We are thrilled to hear that our team was able to deliver world class service and make your vacation as relaxing as it should be. We strive for 100% guest satisfaction and are thrilled to hear...More

Hotel's Favourite
Reviewed 1 week ago

The wife and I booked a room for the weekend to celebrate our 40th anniversary. The front desk were very nice and surprised us by letting us know our kids had paid for our room...in full. They were just as excited as we were. Very...More

Thank Charles G
Response from GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 6 days ago

Hello Mr. Charles! We are thrilled to hear that you both enjoyed your stay with us. When we heard you'd be spending such special day with us, we knew we had to help make it perfect! Your children did a great job with the arrangements...More

Reviewed 1 week ago

This was a very nice hotel in a location convenient to both the beach and the outlet malls. Check in was easy and pleasant. The room was large and well appointed. There was a problem with the desk chair but it was replaced after I...More

Thank shnpan
Response from GMgulfshores, Front Office Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 1 week ago

Good Morning, Thank you for your feedback. We are thrilled to hear that you enjoyed your stay and that our team was able to deliver world class service! We apologize for the inconvenience with the desk chair but are thankful we were able to recover...More

Reviewed 2 weeks ago via mobile

My husband and I stayed here 2 nights. Everyone is super friendly and our room was clean. The best part was the very comfortable bed! I loved it and I am really picky about mattresses. The light from the parking lot did shine pass the...More

Thank Kandyceelise
Response from GMgulfshores, Front Office Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 2 weeks ago

Good Afternoon, Thank you for your feedback. We are thrilled to hear that you found comfort in our new mattresses and that our team was able to deliver world class service! We do apologize for the lights from the parking lot shinning past the curtains...More

Reviewed 3 weeks ago

We had to book flights, car and hotel on very short notice. Once my son qualified to run at Nationals we were in a hurry to get everything settled. We loved our stay at the Holiday Inn Express in Gulf Shores, great accommodations and amazing...More

Thank wbstroup
Response from GMgulfshores, Front Office Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 3 weeks ago

Good Afternoon! We are thrilled to hear that you enjoyed your stay with us and that our team was able to deliver world class service. Congratulations to your son for qualifying! We enjoyed having your family, and all the other team members, stay at our...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$ 119 - US$ 314 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 119 - US$ 314 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (29)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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bluebirdofchoice
20 May 2017|
Answer
Response from MeryMeCo | Reviewed this property |
No. this is off the main highway.
0
Votes
Pam T
24 March 2017|
AnswerShow all 2 answers
Response from realkyhick | Reviewed this property |
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you... More
0
Votes
Carolyn D
2 February 2017|
AnswerShow all 5 answers
Response from GoTravel18 | Reviewed this property |
Sorry, we don't travel with pets...
0
Votes
Room Tips
"We had a 4th floor handicap room... very quite"
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"Don't stay here"
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"pool was disappointing"
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"Top floor had less traffic and was quiet and secure."
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