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BEST WESTERN PLUS Gardendale

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128 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Pensacola
Level Contributor
71 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago

We stay at this hotel fairly often and have always been satisfied with our stays. The rooms are well-decorated and the beds are comfortable. I especially took a critical look at the restroom and was not disappointed. It was very clean and well lit. The toilet and shower are in a room separate from the vanity and sink. This allows... More 

Review collected in partnership with Best Western

Helpful?
Thank Norma J
Management response:

Thank you for staying at Best Western Gardendale More 

Land O Lakes, Florida
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago via mobile

This hotel is located just off I 65, exit 271. It was reasonable and a great mini suite with king bed. Rm 220. Gentleman at front desk was not speedy but rather thorough and pleasant. Location not walking distance to restaurants but they have 3 pizza places that deliver. Other sit down places are east of the hotel 3-5 miles... More 

Helpful?
Thank Anne L
Management response:

Thank you for staying at Best Western Gardendale More 

Rawlins, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2016

smaller looking hotel and from the outside I expected a basic small room but we got a mini suite- very nice, clean rooms, good beds etc wished we could've stayed another night. Good location to where we had business

Review collected in partnership with Best Western

Helpful?
Thank Michael B
Management response:

Thank you for staying at Best Western Gardendale we appreciate you feedback. More 

Level Contributor
4 reviews
Reviewed 19 October 2016 via mobile

As we were traveling south, BWP was there when we needed a place to stay in the middle of the night. The hotel was very clean, comfortable and the staff very hospitable. Their continental breakfast was bigger and better than I've ever have. Highly recommend.

Helpful?
Thank Tweedle45
pete p, Front Office Manager at BEST WESTERN PLUS Gardendale, responded to this review

Thank you for choosing Best Western Gardendale More 

Benson, United States
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 October 2016

Convenient, quiet location close to Interstate, restaurants, short ride to Birmingham. Very clean property, attentive staff, good size rooms, comfy bed with real comforter not some thin cover, plenty of hot water and free flowing bathroom drains, full breakfast and reasonable rates all combine to produce a rating of "excellent" in my opinion.

Review collected in partnership with Best Western

Helpful?
Thank Jeffrey T
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

New Philadelphia OH, United States
Level Contributor
7 reviews
7 hotel reviews
Reviewed 24 September 2016

This Best Western is on a hill away from traffic. The location has a natural beauty that makes it a pleasant place to stay. The lady who checked us in was very friendly and easy to converse with. The facility is in a top rate condition. The room was outstanding all the way around. We enjoyed our breakfast in very... More 

Review collected in partnership with Best Western

Helpful?
Thank Mary N
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Wewahitchka, United States
1 review
Reviewed 16 September 2016

The hotel and room is nice but the front desk staff goes above and beyond. The room is nice and the area is even better but I have no reservations in recommending this hotel for anyone needing a room in the Gardendale area. I will be staying here again in the future.

Review collected in partnership with Best Western

Helpful?
Thank Kevin T
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Indianapolis, India
Level Contributor
4 reviews
4 hotel reviews
Reviewed 23 August 2016 via mobile

We were passing through, it was late and raining. We stopped here for the night. The front desk clerk seemed very distracted and confused. Our room was musty smelling and the bed was very uncomfortable. I would think for the price there would at least be queen sized beds. I don't think I would stay here again.

Helpful?
Thank Tamara A
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Pensacola
Level Contributor
71 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 August 2016

This is a great place to stay whether driving through or planning an extended stay. The staff is friendly and professional. There have been very few problems but if there was one it was corrected in a timely manner. The beds are comfortable and the internet is fast. The channels available on the TV provide a variety of interests. The... More 

Review collected in partnership with Best Western

Helpful?
Thank Norma J
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

SW Illinois
Level Contributor
107 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 August 2016 via mobile

The room was clean, and the beds were comfortable. I'm not sure what made this a Best Western Plus ... to us, it was just a typical mid-grade hotel. The Internet service was less than adequate ... after about 10-15 minutes of use, it just shut down. Our devices showed as connected, but there was no data being sent or... More 

Helpful?
Thank SWIllinoisBeachLover
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Gardendale

Address: 842 Thompson Street, Gardendale, AL 35071
Region: United States > Alabama > Gardendale
Price Range: ₹ 7,045 - ₹ 7,318 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Gardendale 2.5*
Number of rooms: 59
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Gardendale staff and other travellers.
2 questions
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Grand Rapids, Michigan
9 months ago

See all questions (2)

Questions? Get answers from BEST WESTERN PLUS Gardendale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On third the smell of cigarettes is pervasive. Ask not to be near the vending machine, maids closet or ice machine.”
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
 of 5 bubbles sullyfamly, 15 May 2016 | Read review
“We like mid to end of hallway. It is quieter there.”
 of 5 bubbles jillsteaparty, 1 Apr 2016 | Read review
“probably stay away from stairwells if people who smoke hide in there!”
 of 5 bubbles 58annk, 5 Apr 2015 | Read review
“Third floor is smoking.”
 of 5 bubbles MrsBelle2, 30 Mar 2015 | Read review
“Room 202 is particularly noisy as it's near the dining area.”
 of 5 bubbles natarr0, 26 Feb 2015 | Read review
5 of 5
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