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All reviewsfront deskbiscuits and gravyboiled eggsstandard roomgreat stayenjoyed my staynice place to staystaff was friendlyrooms were cleanlobby areabagelsshopping and restaurantsin townwould stay here againhot breakfastnicolerates
We stayed two days and were quite happy with Microtel's standard room and the breakfast they offer. Although we were given a "non-smoking" room, the room definitely smelled faintly of smoke. Our only other criticisms are that being located on a divided highway, the inn...More
1 Thank Doug K
Response from Jim L, Manager at Microtel Inn & Suites by Wyndham DecaturResponded 14 April 2017
We're glad you were happy with our standard room and the breakfast we offer. I regret that you encountered a smoke smell in the room you were assigned to. We are a totally non smoking hotel and if there was a smoke smell lingering from...More
Went to Decatur for a baby shower. Chose this hotel for location. Upon entering the room, we ran into the mini refrigerator. Opening was narrow to get around the corner to the bed. There was a strange smell in the room so we ran the...More
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Thank Linda P
Response from Jim L, General Manager at Microtel Inn & Suites by Wyndham DecaturResponded 9 April 2017
Please accept our apologies for the condition of the room as described in your comments. What you experienced was not acceptable and does not reflect the normal standard we strive to and normally achieve.
I cannot determine from your review if you brought the concerns...More
Never again. I knew it when I walked in the front door and it stunk like cigarettes and febreeze. But so tired. Given key to occupied room! The poor woman nearly had a heart attack. Room was old and had hard time sleeping because not...More
Response from Jim L, General Manager at Microtel Inn & Suites by Wyndham DecaturResponded 11 April 2017
Let me offer our sincere apologies if you were checked into an occupied room. Such an error should never and hardly ever occurs. I'm not sure why you would smell cigarette smoke or feel we were old or not clean. Our entire hotel is a...More
Very clean - took our little poodle - breakfast good, staff very friendly. I make it a point to stay here each time I visit Decatur. Great value for your money, and convenient to shopping and restaurants.More
Response from Jim L, director of Operations at Microtel Inn & Suites by Wyndham DecaturResponded 7 March 2017
We're glad you enjoyed your stay and will look forward to your next visit. You and your poodle are always welcome. Thank you for the positive comments.
PS: Hope you take advantage of our complimentary afternoon cookies and remember we've always got puppy treats on...More