Management staff is not supportive for majorly the cab assistance, being an Airport hotel they don't serve from 9 A.M. to 12 noon, at least have two or more cabs to serve the purpose. Management even argues if they ask for some Cab assistance. House keeping is totally a bad experience, they came in to steal your creams, body oil, perfumes, not even this if luggage is opened and not locked they can open it and try some of your clothes as well and try to mop with your t shirts as well. Please ensure your valuables while moving to this property, it's not safe at all. Not even good restaurant hygiene as well, they served jam with a bee in it, and when asked for they didn't replaced but actually put the same in another bowl and presented. Totally awful at a place like Kolkata, there was no joy leaving the city finally.…
I was looking for a place to stay, close to Kolkata airport. Airport City Hotel ticked all the boxes. I was a bit apprehensive when i saw several negative reviews. Overall the room was nice and spacious. The breakfast spread was adequate. the staff was polite and helpful. Couldn't ask for more.
It is really sad say to this ,But we as a regular coustomer if this is how they treated a coustomer then it's better they closed the hotel here is what I would like to add the point 1 .This is allmost my 5 to 6 stay in this hotel whenever i come to Kolkata i prefer to stay at this property because of the food . 2 .When i reach the hotel a person who is in a reception has asked for my id as i have told him that m not here for the first the mentioned that they don't save the I'd which was fine and handover the I'd 3.As the booking was not done understand my name even do after booking for 2double occ still a old gentleman came and he said he will not let me check in as the main guest if is not with me 4.When i asked him that atleast i can eat something in the restaurant .he again mentioned that you have to paid it there only this is very ridiculous this is really embraced i will never ever turn back to this property anymore .... Such and unprofessional services...…
Plz Don't Call and Don't Do Any Payment at This Mob No. This is Hacked No. 9777845040 Might be hotel staff also involved in this trap. When you will call on this number, they will ask about money first and also give the hotel a cheap price.. After the payment transfer number got switched off And you will not get any support from the hotel also.. They argue with customers.
Very nice htl.staff are very friendly,food are exsilent 😁😁.I'm visit ing this property again.rooms are very clean.the bar "DROPS" (it's nice name),😁😁😁,I really like this hotel,nice place of Kolkata.
I checked into this hotel on January 11, 2020 before my long return flight to USA and got consistently same excellent service provided by the manager Shubhradeep Ghosh which made my stay comfortable and departure easy with a free ride to the airport which is only about a kilo meter away. I am surely coming back to this hotel again and again. You can't go wrong for convenience and comfort at this hotel with quite reasonable price.
I am simply amazed by the hospitality and efficient service provided by the new manager Subhradeep. I was dead tired with 24hr tiring flights and badly needed a quick service for pick up from airport, a comfortable hotel room, good food and laundry and he provided all that flawlessly. Next day he even booked a Uber for me to go some place in the city. I was rejuvenated quickly. This hotel is located very near to the airport which is also a plus point for frequent flyers. Subhradeep understood my need and upgraded my room which was comparable to other 5 star hotels like ITC Sonar, The Lalit Great Eastern, The Park etc. I am definitely coming back here many times in near future to enjoy the hospitality and service of the hotel staff and especially for Subhradeep. I wish him best of luck in his new position!…
Spoke to Mr. Subhradeep (Front Office Manager) regarding a corporate booking for one my foreign client, she is very particular. Mr. Subhradeep was very kind and helpful in all ways. Airport pick up with Placard, helping the guest with the room. "The food is amazing" as per her message. And she likes only European food. She was very warmly welcomed on 30th December where the bookings go crazzy because of NYE. Very quick to reply on emails and very supportive. This is where I'm gonna stay too whenever visiting Kolkata for short or long period. Thanks to Mr. Subhradeep. Appreciate it really.
Not quite a hotel for 3star.maximum 1star plus. Accordingly the rates, no value for money. No hot water during my 3 nights stay. Breakfast quite ordinary, serving idli in kolkata. Overall pretty bad experience
Although I had heard that Kolkatta is not a clean city, I did not expect this near the airport. I had to stay in this hotel as my flight got cancelled due to cyclone bulbul. We booked the room but unfortunately it was not a pleasent stay. The room especially the bathroom reaked of piss like crazy. The least one can expect from any hotel is a clean non smelling bathroom which these guys were not able to offer. They also offer you the option to drop at the airport for a whooping 210rs in a rundown Omni. I would not recommend this hotel to anyone. You are better off staying at Holiday Inn or Echotel which are much closer and walking distance from the airport.
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