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Regenta Orko's Kolkata by Royal Orchid Hotels Ltd

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621 Prantik Pally, Kolkata (Calcutta) 700107 India
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (154)
Room & Suite (23)
Dining (12)

About

#47 of 1,006 in Kolkata (Calcutta)
Location
Cleanliness
Service
Value
Regenta Orko's Kolkata by Royal Orchid Hotels Ltd is a blend of style & substance , a perfect destination for finest living for travellers with both business essentials & upscale leisure travelers. Regenta Orko's Hotel Kolkata offers, very unique 69 Rooms with all modern facilities & amenities ,like Tea & Coffee maker, LED Tv with cable connection, Wi fi , Mini Bar(Soft Beverages) , 24 Hours laundry services,Two level car parking with valet services. The Hotel Offers one multi cuisine restaurants, In Room Dining , Two banquet halls and a roof top pool side lounge and restaurant etc.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Indoor pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
401Reviews5Q+A60Room tips
Traveller rating
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Samadrita C wrote a review Today
1 contribution
Me and my friends stayed in this property in weekends. It was a nice experience. The rooms are spacious. Room cleanliness was up to the mark. They maintain good level of hygiene. Breakfast is nicely spread. Room service is good and fast. Swimming pool is small but clean. Over all we had wonderful stay there.
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Date of stay: June 2022Trip type: Travelled
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Abhisek wrote a review Today
1 contribution
Always choose Regenta Orkos Kolkata for staying for their splendid hospitality, behavioural excellence, good ambiance, & good quality of food as a bonus… staff like Pallab, Bijay, Sunit are very friendly in the restaurant and always eager to help. Bijoy Chatterjee also deserves a special mention for his housekeeping services. Highly recommended for a pleasant stay for all.
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Date of stay: June 2022Trip type: Travelled
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Neelanjana basu wrote a review Yesterday
1 contribution
I had my anniversary celebration at orkos.highly recommended.well behaved staff,good decoration,food quality was very good specially fish items and special thanks to Sujoy Bhattachariya who guided us all the way.
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Date of stay: June 2022Trip type: Travelled
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Subhankar Ghosh wrote a review Yesterday
2 contributions1 helpful vote
I am a regular visitor to the hotel and it has always been a pleasant experience there. The staff is courteous and front desk executive Rudrani is very helpful and well mannered. Looking forward to many more such pleasant stays here.
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Date of stay: June 2022Trip type: Travelled
1 Helpful vote
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Manoj Saxens wrote a review 23 Jun
1 contribution1 helpful vote
One of the best hopitality. You feel like home. Nice and clean rooms, keep it up. Sujay da always at best of hospitality. They accomodate you in best possible way even if it us early check in. Very polite staff and nice food.even the General manager himself is so couteous and ensure guest are wel taken care. I recommend to all travellers.
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Date of stay: June 2022Trip type: Travelled
1 Helpful vote
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Atulyan071 wrote a review 10 Jun
Mumbai, India40 contributions3 helpful votes
breakfast was limited spread, lunch/dinner nothing special.. only positive was the hotel location.. taps/showers are rusted in the bathroom.. everything needs a major upgrade.. nothing much to write about
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Date of stay: June 2022
Value
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Meander820381 wrote a review Mar 2022
1 contribution
Worst ever experience inspite of being patient the front end staff ensures that you are provided with extremely worst service ever faced by you, repeated follow ups to be done for small things tooo...black hats are staffed to ensure grave delinquency....not at all an acceptable behaviour.... highly dissatisfied
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Date of stay: March 2022Trip type: Travelled
Room Tip: Not a recommendable place
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Response from Sudipto Hore, General Manager at Regenta Orko's Kolkata by Royal Orchid Hotels Ltd
Responded 27 Apr 2022
Dear Guest, Apologies at the outset ! I sincerely feel that there have been serious lapse in services and we need to introspect and re-train certain key team members for the same. However, would like to thank you also for highlighting the embarrasing and annoying issues you had to face during the stay. Needless to state that Regenta Orkos Kolkata is known for its services, food and guest relations and this one is a serious aberration from the approved benchmark levels. I once again apolgise and wish that we would be given a chance more to prove our worth and value for money deals. Regards, Sudipto
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shreyans baid wrote a review Mar 2022
1 contribution1 helpful vote
The staff is really helpful. Good hospitality. Pleasant experience. one of the staff members really helped me with something I forgot in my room. They helped me by sending the package to my home town and were very helpful during the entire process.
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Date of stay: March 2022
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Trip type: Travelled
1 Helpful vote
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1985anirbankundu wrote a review Feb 2022
Kolkata14 contributions3 helpful votes
the hotel stay was aweful. the bathroom parts were old, rusted, taps not working, not properly cleaned,. Also the behaviour of the front desk personnel specially SAMRAT was very very rude. He is not at all suited to sit at reception. He should go to 5 stars like itc, jw etc to take training over behaviour. However I would recommend everyone to stay away from such a hotel. You would feel like entering a jail instead of having leisure. Very disturbing hotel. The food at the hotel was of very low quality.
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Date of stay: February 2022Trip type: Travelled
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Response from Sudipto Hore, General Manager at Regenta Orko's Kolkata by Royal Orchid Hotels Ltd
Responded 27 Apr 2022
Dear Mr Anirban Kundu, Apologies at the outset ! I sincerely feel that there have been serious lapse in services and we need to introspect and re-train certain key team members for the same. However, would like to thank you also for highlighting the embarrasing and annoying issues you had to face during the stay. Needless to state that Regenta Orkos Kolkata is known for its services, food and guest relations and this one is a serious aberration from the approved benchmark levels. I once again apolgise and wish that we would be given a chance more to prove our worth and value for money deals. Regards, Sudipto
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Chhedup wrote a review Feb 2022
1 contribution1 helpful vote
The property is great. Easily accessible. The customer service is the best. The staff here were very helpful. I had left my laptop charger in the hotel. I called them to see if they could courier it to my residential address. Sriraj was particularly very helpful and patient. He personally couriered the charger (without extra charge, just had to bear the courier costs). Much appreciated. Will be staying here whenever I visit Kolkata.
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Date of stay: February 2022
Location
Cleanliness
Service
Trip type: Travelled
1 Helpful vote
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Response from Sudipto Hore, General Manager at Regenta Orko's Kolkata by Royal Orchid Hotels Ltd
Responded 27 Apr 2022
Dear Guest, Great to have your feedback online. We really feel honoured and privileged when guests compliment us for our services and deals. It's our endeavour to keep the standards of services as outstanding as ever. Look forward to see you soon. Rgds, Sudipto Hore
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PRICE RANGE
$30 - $53 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Royal Orchid Hotels
LOCATION
IndiaWest BengalKolkata DistrictKolkata (Calcutta)
NUMBER OF ROOMS
67
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Frequently Asked Questions about Regenta Orko's Kolkata by Royal Orchid Hotels Ltd
Which popular attractions are close to Regenta Orko's Kolkata by Royal Orchid Hotels Ltd?
Nearby attractions include Tagore House (0.7 km), Acropolis Mall (0.5 km), and Kolkata Centre for Creativity (1.1 km).
What are some of the property amenities at Regenta Orko's Kolkata by Royal Orchid Hotels Ltd?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Regenta Orko's Kolkata by Royal Orchid Hotels Ltd?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Regenta Orko's Kolkata by Royal Orchid Hotels Ltd?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Regenta Orko's Kolkata by Royal Orchid Hotels Ltd?
Yes, free parking is available to guests.
What are some restaurants close to Regenta Orko's Kolkata by Royal Orchid Hotels Ltd?
Conveniently located restaurants include Punjabee Rasoi, Asia Kitchen, and Chili's Grill & Bar.
Are there opportunities to exercise at Regenta Orko's Kolkata by Royal Orchid Hotels Ltd?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Regenta Orko's Kolkata by Royal Orchid Hotels Ltd?
Yes, dry cleaning and laundry service are offered to guests.
Does Regenta Orko's Kolkata by Royal Orchid Hotels Ltd offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Regenta Orko's Kolkata by Royal Orchid Hotels Ltd?
Many travellers enjoy visiting General Post Office (7.4 km), Fort William (7.0 km), and Shobhabajar Rajbari (6.7 km).
Is Regenta Orko's Kolkata by Royal Orchid Hotels Ltd accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.