Since I checked in @ 4 in evening, I requested them for a late check out at 2 out as I had a flight for which I should be leaving at 2:30pm. They allowed me till 1 pm, however Dev Jyoti, receptionist, was extremely rude and always making me feel as he is doing a huge favour. He was just not courteous even with his words. They did not have any booking of that room next day but he did not consider another 45mins. I paid the full amount and checked in so late, they should have considered. Also, they also charge for water in room. Rooms were not kept at all. Remotes were dusty, bed covers were stained. I would never recommend anyone to book this hotel. With the price you pay, so much better options are available
Stayed 3 days in the hotel with 4 teenages boys for their school football tournament. Tournament was at one of the training ground. Hotel was walking distance. Nice and convenient location. Hotel staff is friendly and helpful. Good stay for tournaments etc
Pros Good location Fair breakfast Well mannered and helpful junior staff Cons Poor floor supervision prior to check in Plugs do not work Cold water comes out of geyser Rooms are not made ready on time inspite of booking Front glass door needs cleaning,glasses are full of hand marks,dust and stains Towels smells of bleaching powder. Hair dryer is not available on asking
People call at 6 am if you are checking out to check when the payments will be done. No manners or decorum. Non-courteous and rude staff. And for the amount paid, rooms are shabby, smelly and old. Avoid at all costs.
The amenities & the staff are very well groomed & humble. Loved my experience with this hotel. Its well connected to the rest of Kolkata. The hotel rooms are to the standard of a 5 start. Good going guys.
I stayed here for around 2 days, it was comfortable and cozy stay. Nice staffs, they are trained and well behaved, guided me whenever i was in confusion. Food are also good here, freshly prepared by them,
Provides only 1 ltr drinking water per person per day. 2 bottles of 5oo ml each. In this one has to manage the water for the tea also. This is clearly not sufficient. Management should look into this issue
The restaurant on the ground floor of the hotel The Sojourn delivers veg non veg meal and idly dosa and momo dishes which are delivered by well mannered guys and the foods we ordered were mild and not any over bearing spices added. The location is adjacent to the salt lake Amri hospital and opposite to the salt lake football stadium.
The location of the hotel is great . The entrance can be made more charming as it looks old. The rooms are well maintained. The reception can be renovated to give it a great look. The hotel has a very good restaurant located in 2nd floor. The breakfast is simple but very good. The staff are very good and helpful. Wi-fi was extremely good The room was overseeing the main road but was very quiet.
The hotel is old. The rooms & bathrooms are old. But they are clean. Not much in terms of facility. The breakfast spread can also be improved. Staff is courteous and food is also good. Overall decent experience but feels over priced.
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