We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Best Inn

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Kolkata
Check In Check Out
Show Prices
Management photos
The Best Inn
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

57 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 54: English reviews
Khulna City, Bangladesh
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 April 2016

The location of the Hotel is good & free Wifi and Breakfast within current room rent is the key factor. Room & lobby was clean with good TV facilities including Refrigerator. Metro, Taxi stand & shopping area is near the hotel including food shops. But if your visit with family with kids then the main obstacle are no lift facility... More 

Helpful?
Thank tuhinnnnn
Rajahmundry, India
Level Contributor
167 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 February 2016

I was out of breath as I reached the hotel on the 3rd floor. I had to sit for some time to be able to talk. The staff were good. The rooms were small but had everything that one would need- AC, TV, small fridge(no extras though). I wanted to extend my stay, they tried their best to accommodate me... More 

Helpful?
1 Thank sitegorge
Kolkata, India
Level Contributor
163 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 29 February 2016

The Hotel is on the 3rd floor of an old building near Elite Cinema-getting to the top is a task in itself as there is no lift. The rooms are clean and good but lack windows. Wifi is pretty fast- a took a room near the router, TV was with Tatasky. One more advantage is that it is located quite... More 

Helpful?
Thank Rohitflies
Kolkata, India
1 review
Reviewed 26 December 2015

Pros: 1. Location 2. Rooms were clean Cons: 1. Very small rooms. 2. Wi-fi is a bluff. 3. Geyser not working 4. Staff non-responsive & unprofessional 5. Highly delayed service. 6. Hotel on 3rd floor & no lift

Helpful?
Thank kingslayer2015

Travellers are raving about these Kolkata hotels

Mumbai, India
Level Contributor
131 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 1 November 2015

The Hotel is situated just near to Elite Cinema hall in Esplanade , very nice vibrant area to stay . Hotel is very neat and clean and service also very good . The only major minus point is that - it is situated in 3rd floor and there is no lift . So its only for those who have strong... More 

Helpful?
1 Thank ROYKALYAN
Kolkata, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 June 2015

I had reserved the room in this hotel over phone, they confirmed the booking also. But the next Day when i came to chek-in they simply said no rooms is available. How can they cancel my reservation without prior intimation to me I asked . But they said If you pay higher amount we can allow you in different room.... More 

Helpful?
Thank VIKAS_LAL_PATEL
thebestinn, Ex Owner at The Best Inn, responded to this review

The Best Inn has closed down its business for more than a year now. These reviews prove how trippadvisor is being manipulated. I wonder where the reviewer stayed. More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 April 2015 via mobile

I went first time to kolkata. .this hotel is nice n room service is also nice ..receptionist members r so good n very freely.n I hv some memories in this hotel so cnt forget this hotel n hotel members. thnx guys..u was wid me wen I was alone

Helpful?
5 Thank AshutoshGawali
Bengaluru, India
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 11 May 2014

After reading the positive reviews .. we narrowed down to stay here during our visit to kolkata. The location is very near to main attractions, the food was ok ( only breakfast served)... the real problem was with the unnecessary complicated procedure while check in...it is a total harassment ...i have to many cities and stayed in many hotels but... More 

Helpful?
8 Thank rajesh_chandran
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 September 2013

Comfortable and safe atmosphere, with very clean rooms. The staff was really friendly and nice, and very very helpful. Rooms were modern and simple. I stayed in the King room that has a large king size bed, wired internet and a mini fridge. Don’t think anyone needs anything more than what they have in the rooms. The area is residential... More 

Helpful?
7 Thank Jody H
Bogota, Colombia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 August 2013

The only positive about this place is the location and the breakfast man. Does the owner think he is being honest about the 2,100 rupees per night he is charging? The hygine at this place in non-existant, the rooms have a terrible smell and are dirty. It's difficult to have a good night sleep because the matress and the pillows... More 

Helpful?
2 Thank slss3009
thebestinn, Front Office Manager at The Best Inn, responded to this review

Thank you for taking the time to review our property. It is our goal to please all our guests and provide a clean, comfortable and safe ambience. We will definately inspect and immediately rectify any odour in the room as has been reported by you. Thank you for bringing it to our attention. However, we would like to inform all... More 

24 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (18)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (2)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (2)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kolkata hotels
5.6 km away
Bengal Inn
Bengal Inn
#53 of 214 in Kolkata
13 reviews
11.1 km away
The Hotel Avisha
The Hotel Avisha
#31 of 214 in Kolkata
84 reviews
2.8 km away
Sapphire Suites
Sapphire Suites
#39 of 214 in Kolkata
167 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Taj Bengal Kolkata
Taj Bengal Kolkata
#2 of 214 in Kolkata
1,560 reviews
1.9 km away
Travel Inn
Travel Inn
#97 of 387 in Kolkata
9 reviews
2.1 km away
Sunflower Guest House
Sunflower Guest House
#22 of 304 in Kolkata
252 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Free Breakfast
In your room
  • Air Conditioning
Services
  • Room Service
  • Free Breakfast
Official Description (provided by the hotel)
A beautiful boutique Guesthouse located at a short walk from Rabindra Sadan Metro Station, Victoria Memorial Gardens, Saint Paul's Cathedral, Forum Shopping Mall, Homeland Mall, Inox Cinema Multiplex, Race Course, & most Corporate Offices on Lansdowne Rd, Elgin Rd, Chowringhee Rd, Shakespeare Sarani, Camac Street, Jawaharlal nehru Rd., AJC Bose Rd. etc. Park Street can be reached via a Taxi or the Metro in about ten minutes from The Best Inn. Mother's House can be reached via a Taxi in about ten minutes. All rooms at The Best Inn have modern furniture, air-conditioning, flat screen TV (cable), internet connectivity, telephone, hot & cold water in attached bathrooms, mini fridge (in Deluxe King Room only). ... more   less 

Additional Information about The Best Inn

Address: Sushil Sen Road, Kolkata 700025, India (Formerly The Westin)
Region: India > West Bengal > Kolkata
Price Range: ₹ 2,100 - ₹ 2,600 (Based on Average Rates for a Standard Room)
Number of rooms: 4
Also Known As:
The Best Hotel Kolkata (Calcutta)
The Best Inn Kolkata, West Bengal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Best Inn staff and other travellers.
1 question
Ask a question
Questions? Get answers from The Best Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go only if you have no option”
 of 5 bubbles kingslayer2015, 26 Dec 2015 | Read review
“The room with a window”
 of 5 bubbles ROYKALYAN, 1 Nov 2015 | Read review
“avoid ground floor rooms.”
 of 5 bubbles rajesh_chandran, 11 May 2014 | Read review
“If you don't mind paying a little extra for the comfort go for the King Room.”
 of 5 bubbles jodyh305, 3 Sep 2013 | Read review
“I don't recommed any of the rooms”
 of 5 bubbles slss3009, 28 Aug 2013 | Read review
5 of 5