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Novotel Kolkata Hotel and Residences
2,249 reviews
#24 of 950 Hotels in Kolkata (Calcutta)
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CF 11 Action Area 1C New Town Rajarhat, Kolkata (Calcutta) 700156 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Full view
Room & Suite (199)
Dining (110)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 21/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Kolkata Hotel and Residences
Updated 21/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#24 of 950 hotels in Kolkata (Calcutta)
Location
Cleanliness
Service
Value
Travellers' Choice
Located on the main road connecting Netaji Subhash Chandra Bose International airport and the growing IT and commercial hub of Kolkata. Novotel Kolkata Hotel and Residences has 340 rooms with 12 suits and 48 service apartments. It also has an all day dining restaurant ‘The Square’, Sante the 24x7 bar, Blue Tokai Coffee Roasters, swimming pool, health club, spa. It also has an Executive lounge, WIFI and extensive MICE facilities which includes over 30,000 Sqft Banquet space, 12 meeting rooms, 5 ballrooms, out of which 3 grand ballrooms and the largest open air garden terrace with banqueting facilities for up to 1000 guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Video game console
Kids stay free
Valet parking
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Poolside bar
Babysitting
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Shared lounge / TV area
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Trendy
Languages Spoken
English, Hindi
Location
Full view
57Somewhat walkable
Grade: 57 out of 100
10Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Contact
CF 11 Action Area 1C New Town Rajarhat, Kolkata (Calcutta) 700156 India
Getting there
See all nearby hotels
2249Reviews10Q+A100Room tips
Reviews
Traveller rating
- 1,579
- 433
- 131
- 55
- 51
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Popular mentions
Was expecting Novotel experience but got a oyo experience, kindly think 100 times before making booking. It was my company that booked the property, and i dont think my company will ever go for this oyo experience.
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Date of stay: December 2021Trip type: Travelled on business
Rooms
Service
Sleep Quality
Room Tip: Wacky experience
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Helpful
Response from SJ NKHR, General Manager at Novotel Kolkata Hotel and Residences
Responded 2 weeks ago
Dear Guest, Thank you for sharing your valuable experience on this platform. We sincerely apology that we did not live upto your expectations. Please be rest assured that your valuable feedback has been highlighted and we are in a process of fixing the gaps. Warm regards Sandeep Johri General Manager
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Covid hits different people differently. It's hit this property badly. From utter disregard at the porch to making look airport baggage handlers good , this property can make you dislike itself without even stepping inside the premises. Room allocation will not look at your requests, in room dining will slam the phone on you not to say kathi rolls invented in its home town resembling rubber manufacturing in Kerala. One saving grace was the concierge. Polite, resourceful and strangely efficient. If you have to use, please know his name. Kingshuk. If you can avoid this property please do. If you are bothered about loyalty points try Ibis next door. Smaller rooms but expectations will be less.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from SJ NKHR, General Manager at Novotel Kolkata Hotel and Residences
Responded 3 weeks ago
Dear Guest, Thank you for sharing your valuable experience on this platform. We sincerely apology that we did not live upto your expectations. Please be rest assured that your valuable feedback has been highlighted and we are in a process of fixing the gaps. Warm regards Sandeep Johri General Manager
Read more
We love this hotel, Such a beautiful , very nice view, Mr.Eugeen, Ms. Chandrani, Ms. Katha , they are so courteous, they assisted us a lot, We enjoyed a lot. It feels like home, all workers are like family members, I will prefer my friends to stay in Novotel.
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Date of stay: December 2021Trip type: Travelled with family
Helpful
Response from SJ NKHR, General Manager at Novotel Kolkata Hotel and Residences
Responded 15 Dec 2021
Dear Guest, thank you for taking the time to review us on Trip Advisor and share your experience. I am delighted to know that we were able to live up to your expectations and deliver a memorable experience. We value your patronage and look forward to welcome you back. Warm regards, Sandeep Johri General Manager
Read more
Most pathetic in room dining service. Takes one hour to delivery two cups of coffee ! The management is downgrading the name of the Novotel brand. Neve coming back. Unexpected service, highly disappointing. No professionalism whatsoever.
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Date of stay: December 2021Trip type: Travelled on business
Room Tip: Avoid in room dining.
See more room tips
Helpful
Response from SJ NKHR, General Manager at Novotel Kolkata Hotel and Residences
Responded 4 weeks ago
Dear Guest, Thank you for sharing your valuable experience on this platform. We sincerely apology that we did not live upto your expectations. Please be rest assured that your valuable feedback has been highlighted and we are in a process of fixing the gaps. Warm regards Sandeep Johri General Manager
Read more
It was a great experience overall. Really happy with the food, hospitality and services. Breakfast menu had a lot of options. Room was clean and housekeeping services were great. I stayed with my wife and our dog and would definitely recommend it to anybody travelling with a pet. They have a pet menu as well. Undoubtedly one of the best hotels in New Town area and Kolkata. The hotel staff was very friendly and special thanks to the Duty Manager Eugeen Khalkha for taking care of our needs. Will be back soon 😊
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Date of stay: November 2021Trip type: Travelled with family
Helpful
Response from SJ NKHR, General Manager at Novotel Kolkata Hotel and Residences
Responded 9 Dec 2021
Dear Guest, thank you for taking the time to review us on Trip Advisor and share your experience. I am delighted to know that we were able to live up to your expectations and deliver a memorable experience. We value your patronage and look forward to welcome you back. Warm regards, Sandeep Johri General Manager
Read more
PRICE RANGE
$60 - $167 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalKolkata DistrictKolkata (Calcutta)
NUMBER OF ROOMS
340
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Claim Your Listing Frequently Asked Questions about Novotel Kolkata Hotel and Residences
Which popular attractions are close to Novotel Kolkata Hotel and Residences?
Nearby attractions include Jorebangla Temple (0.05 km), Gate of Old Fort (0.05 km), and Axis Mall (0.08 km).
What are some of the property amenities at Novotel Kolkata Hotel and Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Kolkata Hotel and Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Kolkata Hotel and Residences?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Novotel Kolkata Hotel and Residences?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Novotel Kolkata Hotel and Residences?
Conveniently located restaurants include The Square, Studio, and Cafe Treat.
Are there opportunities to exercise at Novotel Kolkata Hotel and Residences?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Novotel Kolkata Hotel and Residences have airport transportation?
Yes, Novotel Kolkata Hotel and Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Kolkata Hotel and Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Kolkata Hotel and Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Kolkata Hotel and Residences?
The staff speaks multiple languages, including English and Hindi.