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Novotel Kolkata Hotel and Residences

CF 11 Action Area 1C New Town Rajarhat, Kolkata (Calcutta) 700156 India
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Traveller (1092)
Room & Suite (235)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#28 of 425 hotels in Kolkata (Calcutta)
Location
Cleanliness
Service
Value
Travellers' Choice
Located on the main road connecting Netaji Subhash Chandra Bose International airport and the growing IT and commercial hub of Kolkata. Novotel Kolkata Hotel and Residences has 340 rooms with 12 suits and 48 service apartments. It also has an all day dining restaurant ‘The Square’, Sante the 24x7 bar, Blue Tokai Coffee Roasters, swimming pool, health club, spa. It also has an Executive lounge, WIFI and extensive MICE facilities which includes over 30,000 Sqft Banquet space, 12 meeting rooms, 5 ballrooms, out of which 3 grand ballrooms and the largest open air garden terrace with banqueting facilities for up to 1000 guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Video game console
Kids stay free
Valet parking
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Swimup bar
Poolside bar
Babysitting
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Shared lounge / TV area
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Trendy
Languages Spoken
English, Hindi
2649Reviews12Q+A100Room tips
Traveller rating
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MUHAMMAD MOIN UDDIN wrote a review 20 Feb
Dhaka City, Bangladesh227 contributions233 helpful votes
Very beautiful hotel and apartment. Breakfast is good. Chef shourob was good. The best part was saloni and regina. This two ladies are the star. Helped us all out to make our breakfast perfect. Axis mall is nearby. Near to the airport and taxi is always available
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Arjun Kaggallu, General Manager at Novotel Kolkata Hotel and Residences
Responded 2 days ago
Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our hotel and apartments beautiful and that you enjoyed our breakfast offerings. We're especially delighted to hear such glowing praise for Chef Shourob and our wonderful staff members, Saloni and Regina. Providing exceptional service is at the heart of everything we do, and we will be sure to pass along your kind words to them. It's fantastic to know that our proximity to Axis Mall and the airport, as well as the availability of taxis, added to the convenience of your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience in the future. Warm Regards, Arjun Kaggallu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kunal M wrote a review Mar 2022
Kolkata (Calcutta), India91 contributions13 helpful votes
Hotel's Favourite
This was the first time I got a double room apartment. Room No. 217. If you ask me, it is even better than the suite rooms that the property has. Lots of storage space and well lit. Bathroom size are adequate and living and dinning space is just perfect. The Holi brunch was well spread and had everything that you may have wanted to eat and drink. Chef Daya, Chef Priyo, Chef Saurabh, were kind enough to even go out of the way and made some out of the buffet spread to cater to us. Pritam Sir, was dynamic and very helpful making sure that his team took good care of my family. Chef Daya and his team are amazing! Please do keep maggi in the store as its still the best snack item and sometime the carving outgrows all other food items that may be available. The Square needs a fresh look with change of linens and cleanliness is missing. The carpet was very dirty and it seems that it has not been washed or cleaned since the hotel opened its gates. Mosquito problem is there. Thank you to the house keeping team for the lovely decoration and keeping our room neat and clean after we messed it up everyday. Good work from the entire house keeping team! Special thanks to Ankitji and Rahulji. The front desk team for smooth check in and check out process. Thank you to Soumyadeep, Eugene, Rana Sir, Harsh for their efficiency and Mr. Rana specially for suggesting to stay in room no. 217 this time. Ms. Sneha for taking a pre authorisation though I felt that was not necessary. She did her duty but the hotel may advise her to skip it for next time. Thank you to all the servers and managers including RAHUL, PANKAJ,KIM,JAYANTO.NEEL,ISHA,MISHRA JI for the tea,SAHEB,ASHISH,PRITAM JI, NEELABH JI and others. Nice memorable Holi!!
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
Room Tip: Room 217 if travelling with family.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SJ NKHR, General Manager at Novotel Kolkata Hotel and Residences
Responded 23 Mar 2022
Dear Guest, thank you for taking the time to review us on Trip Advisor and share your experience. I am delighted to know that we were able to live up to your expectations and deliver a memorable experience. We value your patronage and look forward to welcome you back. Warm regards, Sandeep Johri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Voyage46773010050 wrote a review 18 Feb
1 contribution
Very attentive service. Special mention of the concierge staff (Dipankar, Shubham), the restaurant staff (Akash, Saloni), housekeeping (Tiyasha), and folks at the Business Lounge! The breakfast, spa and gym were hits with the family! Thank you!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Arjun Kaggallu, General Manager at Novotel Kolkata Hotel and Residences
Responded 2 days ago
Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for taking the time to share your experience following your recent stay with us. We are thrilled to hear that you found your stay comfortable and memorable. It brings us great joy to know that our team members, including Dipankar, Shubham, Akash, Saloni, Tiyasha, and the staff at the Business Lounge, were able to provide you with attentive service and contribute to your positive experience. We will be sure to pass along your kind words to them. We're delighted that you enjoyed the breakfast, spa, and gym facilities, and that they were hits with your family. Your satisfaction is our utmost priority, and we are grateful for the opportunity to have been a part of your memorable experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future. Warm Regards, Arjun Kaggallu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dream04444827153 wrote a review 13 Feb
1 contribution
Amazing housekeeping staff Bhaskar & Nikunj. There service was very fast and room were very hygenic. was very helping and as a senior citizen they helped and supported us alot. Square can improve as per the senior citizen conveniences. We got equal supported from Ms. Jallan and Mr. Ibrahim. Once again kudos to Housekeeping staff for amazing work. Please give them appraisal.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Please ask if you need anything as a senior citizen. They are well equipped.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Arjun Kaggallu, General Manager at Novotel Kolkata Hotel and Residences
Responded 1 week ago
Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that your experience at our hotel was so positive, especially regarding the exceptional service provided by our housekeeping staff, Bhaskar and Nikunj. Ensuring a clean and hygienic environment is a top priority for us, and it's wonderful to know that they exceeded your expectations with their efficiency and helpfulness. We appreciate your suggestions regarding improving conveniences for senior citizens, and we will certainly take them into consideration as we strive to enhance our services and facilities to better accommodate all of our guests. Ms. Jallan and Mr. Ibrahim are valued members of our team, and we're glad to hear they provided you with excellent support during your stay. Your kind words mean a lot to us, and we will definitely pass on your appreciation to Bhaskar and Nikunj. Thank you once again for your review, and we look forward to welcoming you back to our hotel in the future. Warm Regards Arjun Kaggallu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Flyer43137166739 wrote a review 11 Feb
4 contributions2 helpful votes
Rooms are spacious. Buffet is full of options for veg and non veg. Housekeeping and all the staffs are helpful. Will recommend it every one.Particularly Suddhasattwa from Reception and entire front office team is excellent and exceptional.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Arjun Kaggallu, General Manager at Novotel Kolkata Hotel and Residences
Responded 1 week ago
Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that you found our rooms spacious and our buffet options satisfying for both vegetarians and non-vegetarians alike. It's fantastic to know that our housekeeping team and staff were helpful throughout your stay. We truly appreciate your recommendation and are delighted that you had such a positive experience with us. Suddhasattwa and our entire front office team will be thrilled to receive your compliments. They work hard to ensure that every guest feels welcome and well taken care of. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future! Warm Regards Arjun Kaggallu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Escape00344202585 wrote a review 11 Feb
1 contribution
The expirience was really good enjoyed the PL and the service was wonderfull..would like to mention Nirbha and Shayank for there professionalism. They were really sweet and made the stay homely The food was really good and would like to mention about the room hygine and the quality of service
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Arjun Kaggallu, General Manager at Novotel Kolkata Hotel and Residences
Responded 1 week ago
Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you so much for your kind words! We're thrilled to hear that you had a great experience during your stay with us. It's wonderful to know that you enjoyed the ambiance and found our service to be excellent. We're especially grateful for your recognition of Nirbha and Shayank's professionalism. They are truly dedicated to ensuring our guests feel welcomed and comfortable throughout their stay. Your compliments will surely motivate them to continue providing outstanding service. Additionally, we're delighted that you found the food to be delicious and appreciated the high standards of room hygiene. Maintaining a clean and comfortable environment for our guests is a top priority for us. We hope to have the pleasure of welcoming you back for another memorable stay in the future! Warm Regards, Arjun Kaggallu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sabree B wrote a review 10 Feb
Morgantown, West Virginia1 contribution
Amenities and in room dining were quite nice. Try the pool and sauna! The gym is above average and the sauna was a nice change of pace. The cafe has great coffees and teas. Definitely more business than family, but that was appreciated this trip.
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Date of stay: February 2024Trip type: Travelled on business
Room Tip: Mosquitoes are everywhere. This isn't a fault of the hotel, they do have measures in place. Bring...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Arjun Kaggallu, General Manager at Novotel Kolkata Hotel and Residences
Responded 1 week ago
Dear Valued Guests, Greetings from Novotel Kolkata Hotel & Residences! Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed a comfortable stay with us and that our amenities, including in-room dining, met your expectations. It's fantastic that you had the opportunity to experience our pool and sauna facilities! We strive to provide a relaxing environment for our guests, and we're thrilled that you found the gym and sauna to be above average. We're glad you appreciated the ambiance of our café and found our selection of coffees and teas to your liking. While we do cater more to business travellers, we aim to create an atmosphere that suits all our guests' needs. We hope to welcome you back for another enjoyable stay soon! Warm Regards, Arjun Kaggallu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sanorita Rozario wrote a review 8 Feb
Hyderabad, India15 contributions4 helpful votes
I had come for my business visit and would like to thank supervisor Tanmoy for his remarkable service . The room was squeaky clean and he attended all our requests before time . We got locked out of our room and he was extremely kind to help us . He kept on asking if we were comfortable in the room or we wanted something. He was very approachable with hospitality at its peak. Would love to come again and again for his exceptional service
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Arjun Kaggallu, General Manager at Novotel Kolkata Hotel and Residences
Responded 1 week ago
Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for sharing your experience! We're delighted to hear that Tanmoy provided you with remarkable service during your business visit. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and it's wonderful to hear that Tanmoy went above and beyond to assist you promptly and with kindness. We're thrilled that you found the room to be clean and that Tanmoy was attentive to all your requests. Providing exceptional hospitality is what we strive for, and we're glad Tanmoy made your stay memorable. We look forward to welcoming you back again and again for more exceptional service from Tanmoy and the rest of our team. Warm Regards, Arjun Kaggallu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ops S wrote a review 8 Feb
Visakhapatnam, India4 contributions
The Property was good. Would appreciate courtesy extended by Mr.Sekhar from front desk for room and also providing a complementary course. Truly such personnel are asset to the group. Would recommend your property for those traveling to Kolkata. Keep up the good work.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Arjun Kaggallu, General Manager at Novotel Kolkata Hotel and Residences
Responded 1 week ago
Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for your kind words and for choosing our property for your stay in Kolkata! We're thrilled to hear that you found our property to be good and that Mr. Sekhar from the front desk provided you with excellent service. We're proud to have team members like Mr. Sekhar who go above and beyond to ensure our guests have a memorable experience. Your appreciation of his courtesy and the complementary gesture means a lot to us. Thank you for recommending our property to others, and we're committed to maintaining the high standards of hospitality that you experienced. We look forward to welcoming you back on your future travels to Kolkata. Warm Regards, Arjun Kaggallu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DayTrip28479494285 wrote a review 7 Feb
2 contributions
Really had wonderful 3 night stay at the hotel, was very impressed with the Hospitality of their staff, right from the checkin, Ms. SHREYA Dutta assisted for checkin, she was very welcoming. Special thanks to her checkin done very smoothly and very promptly, really appreciate for such a quick checkin. Rooms are very spacious and everything was so perfect. They really had spread out buffet for breakfast with variety of options and food was good, I even ordered room service and the food came in time, the staff is always smiling and very hospitable. During checkout Ms. Amandip was there and it done without any wait and done very promptly and hassle-free. Thank You Novotel Team, Definitely recommended and would definitely stay again in future....
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Arjun Kaggallu, General Manager at Novotel Kolkata Hotel and Residences
Responded 1 week ago
Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for your glowing review! We're thrilled to hear that you had a wonderful three-night stay at our hotel and that you were impressed with the hospitality provided by our staff. We're delighted that Shreya Dutta made your check-in experience smooth and welcoming. Providing prompt and efficient service is something we take pride in, and we're glad Shreya was able to assist you seamlessly. It's great to know that you found our rooms spacious and well-appointed, and that you enjoyed the variety and quality of options at our breakfast buffet. We're pleased that our room service met your expectations as well. We'll be sure to pass on your compliments to Amandip for ensuring a hassle-free checkout experience. Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future! Warm Regards, Arjun Kaggallu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹6,716 - ₹8,955 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalKolkata DistrictKolkata (Calcutta)
NUMBER OF ROOMS
340
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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NOVOTEL KOLKATA HOTEL AND RESIDENCES (Kolkata (Calcutta), West Bengal) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Novotel Kolkata Hotel and Residences
Which popular attractions are close to Novotel Kolkata Hotel and Residences?
Nearby attractions include Jorebangla Temple (0.05 km), Gate of Old Fort (0.05 km), and Snow Park Kolkata (0.1 km).
What are some of the property amenities at Novotel Kolkata Hotel and Residences?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Novotel Kolkata Hotel and Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Kolkata Hotel and Residences?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Novotel Kolkata Hotel and Residences?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Novotel Kolkata Hotel and Residences?
Conveniently located restaurants include The Square, Cafe Treat, and Studio.
Are there opportunities to exercise at Novotel Kolkata Hotel and Residences?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Novotel Kolkata Hotel and Residences have airport transportation?
Yes, Novotel Kolkata Hotel and Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Kolkata Hotel and Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Kolkata Hotel and Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Kolkata Hotel and Residences?
The staff speaks multiple languages, including English and Hindi.