The entry gates resembling Hogwart's holds promises for something mesmerizing, but that is not the reality. An excellent property,spread over a vast area ,but terribly mismanaged,poorly maintained and criminally overpriced. The rooms are like toyhouse,inadequate in space and amenities and full of permanent residents - mosquitoes. The breeding ground is within the property - an unkempt trench with stagnant water. OK if you are in a picnic mode for a day tour but never dare to spend a night.
Visited this place with the expectations of going to a decent place but was very disappointed after coming here. Here are the reasons why The place is absolutely I'll maintained. Food is terrible and highly over priced. They do not even provide shampoo in the rooms. Play area for the kids is extremely rusty and unclean Our room was not cleaned even after advance booking. Had to call house keeping to clean it. Foul smell from all the rooms that we had booked Cleaning Staff is not hygienic. No ac in the dining hall No fan in the area outside where we were asked to eat our lunch. No mosquito repellent in the outdoor seating area. Would not like to come back to this place unless they upgrade it for the better.
We took the 'suite' rooms, which were down in the basement, damp, mosquito-infested and had torn toilet seats and stained bedcovers. Food was tolerable. Service was slow and sometimes, unresponsive. Overall, not recommended.
The place is nice but is heavily understaffed and the services are very slow. If you order lunch, at 2 they won't be able to serve it for the next 2 hours. Every meal has to be ordered at least two hours in advance and several of the items on the menu are not available. The Adult pool is now closed and everyone has to make to with the Kids pool. The pool experience was still satisfactory. The hotel staff is perpetually in a rush and yet is doing a tardy job of keeping the place running. Overall, the place doesn't offer as good of a service as the place looks from outside. This place is a perfect example of how you should never judge a book by it's cover. Very dissatisfied with the experience.
Exprienced is very poor.They gave us unhealthy and torned bedsheet.food quality is ok but the price unbelievable one plate toast omlet price 120rs which i can not belive. As per government rule they can not charge coldrinks price more than MRP.2lt clodrinks price outside 90rs but they charge 137rs.which is unethical.If u ask any item 3/4plate they provide together in one bowl(less quantity).Some staff behavior Very rude.i will suggest u not to select this property for fun.because end of the day u will feel cheated.
A good place to visit with family and friends. Just the communication is a little bit difficult. It has a good, clean swimming pool with some activity area. The most unique thing is the bonfire and the atmosphere
i visited the palm village resort nice place to visit with family and friends nice room good atmosphere garden is superb quality and taste food bonfire is available also pool is clean satisfied with the place
This is the worst resort I have ever been to. Stayed for 2 days and there was a marraige anniversary party with loud music in place. Who would like to be in a resort with loud music going on across everywhere. Secondly, its the most dirty resort I have even been to. Staff was somewhat ok but they arent people friendly atall. Alltogether, if you wana kill your money and if its valueless for you then you can try, otherwise JUST DON’T GO!
The place is completely free from stress and has a relaxing atmosphere. It’s clean and great for families. Just would appreciate a better system for utilising the entire space and also would love if the bigger pool was maintained better along with the clubhouse
খুব সুন্দর জায়গা। Family, friends & couples দের জন্য Perfect place. Food ভীষণ ভালো। Birthday celebrate করার জন্য perfect. Room ও খুব পরিষ্কার। আমরা খুব enjoy করেছিলাম। Next time ইচ্ছে আছে আবার যাওয়ার।
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