I was solo travelling in Kolkata and stayed there for five nights. Not my best experience. Pros: Near the airport and the rooms are big. The employees are very friendly too. Cons: There was dust on some of the surfaces. The staff is not well organised or does not communicate clearly(I was informed that I need to prepay my room for the first two nights and after that, I will pay for everything at the end. On the second day, I was asked to prepay for all nights or prepay every day on the second day. That wasn't very pleasant because it was not what was agreed upon. In general, I felt uncomfortable with how they were acting about the payments, but that is just my feeling). The last two nights, there was noise on my floor. One of the nights, the couple next door started fighting at 4 am (which is annoying but happens) but after they were done started playing loud music. I complained to reception. I was informed that they would send security, but the music stopped at 7 am. The second night, around midnight, two drunk people started singing and making noise in the corridor. Again not the hotel's fault, but the problem was how they dealt with the situation. I needed to complain twice, and it took them 50 minutes to make the guest go to their room. For 68 AUD, the hotel is not worth it, so I would not stay there for a second time.…
I stayed here for two nights while passing through Kolkata. I chose it because I wanted to be relatively close to the airport and I thought I'd splurge on a "four-star" property. This is a typical chain hotel the likes of which can be found the world over. There is really nothing wrong with the building or facilities. However, in typical Asian style, the rooms have received no maintenance and the wear and tear are quite obvious. Particularly in the bathroom which really should have a complete remodel. Although the room was clean enough, the hot water, air-conditioning, and internet were just so-so. In fact, the internet system, with a one Gb. limit per log-in was a pain. At $48.50 USD per night (through Agoda), I thought the hotel was pretty average. However, I found the staff very friendly and helpful and that's the only reason I gave this property four out of five dots.…
Proper amenities needs to be given and room cleaning needs improvement. Location wise it is good. Food is good but negative is the Housekeeping. The security helped us during our check in with our luggage.
It was my first visit at this property, well maintained and cozy property. Staff from lower to high level all are very good and well trained. Rooms are well decorated and clean. Food is very good. I have not stopped at the reception though I have come before standard arrival time of the property. They attended me well and given the room on my immediate arrival. I recommended to all visit here, best hotel near the airport. Though you will find good brand nearby, but here the service is extraordinary.
It was our second conference in the banquet hall and the arrangement was fantastic. Service provided was excellent. Food was awesome. Overall it was a pleasant visit and I highly recommend it for others to visit.
I booked the banquet for a party. Location and decor were the only thing that made me give 1 star. Food was pathetic, there was a hell and heaven difference between the food trial and actual food served. I went there for the reputation and past experience, however, this time I was extremely disappointed with the service. The food was not even half the worth of the price per plate.
Avoid , Wifi is a JOKE, food is OK if you stay with menu, moment you try a-la-carte they rip you with prices. It almost seems they are are on lookout how to make money not so much SERVICE. The taxi-cabs that the front-desk manages also is racket
It was my first visit at this property. Got the warm welcome from the reception person. Well trained and they had positive vibes. I was in hurry and reached before the check-in time .. the reception person manage the room very smoothly and given the room. Maintaining safety and hygienic from the entry point of the hotel till room. Room was with good amenities and clean. food is also very testy.. recommended strongly...
It was my over the expectations... After I stepped into the hotel, got a very warm welcome from the reception... I was in a hurry the reception person given the room before arrival time and as per my requirement.. The room was nice and with good amenities... Maintaining safety and hygienic from entering the hotel till the room.. The reception person was very helpful with the local area knowledge..food is also very testy...overall my experience was above my expectation... Thank you team pipal tree... Recommended strongly...
Room is up-to my expectations, clean, hygienic and most importantly safe with hotel situated near to Airport, staff well behaved and the food was also awesome which was amazing. Feel at home.The hotel is nearby city center 2 mall which make it convenient for shopping.
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