Had a long stay over two and a half months and must say that the overall experience was decent... specially the staffs namely sujoy at the reception,kamalendu f&b manager,bappa dittya,subhankar, Neil at restaurant,mintu and tajuddin who were always ready to provide service to their guests and by their behaviour and constant effort made it a homely stay... cheers to these guys and team monotel for making the stay a good one....
Overall the experience was good. Having lived for 2.5 months, there were ups and downs but it became like my 2nd home. The location is good. They've got a mini rooftop pool . The food is nice. But the manpower is less, I'd recommend the hotel to increase their manpower as many a time there was shortage of manpower. To end with I'd mention a few names who were very warm in communicating with their guests and were always ready to serve their guests. The following are:- Bappa diya Shubhankar Maity Mintu Saha Tajuddin Sunil Sujoy Rahul Kusum Neil.
It's really nice hotel very good behaviour on stuff spacial thanks Bappa Ditya Thanks bro 🥰 When we come this hotel fel like family members. Thanks all stuff and manager always support us Definitely we will come and enjoy
Very bad room service. On calling several times not even single person Came. For room cleaning. Only after calling reception did we get our service done I would suggest to skip this hotel for staying in
I visited in Monotel 14th of September for business stay I found the staff having very courtesy and calm nature, they keep their guest like there family members. I specifically Thanks to Room/Restaurant service staff name Bappa Ditya and his team & Housekeeping staff name Pushpa and her team to extra take care of mine. They all are very punctual and specialist in there job. I wish to all the best them for there future endeavours. In starting I was stay with them for 10 days but during tha stay I found very comfortable and nice treatment by them so I extended my stay for week. Again I would like to say that they are very good for anything. Food are also very good, higene and healthy.
Fantastic stay. Very warm hospitality. Loved the way Sagnik handled the checkin and check out in a very professional manner and was extremely helpful throughout the stay. The Food at the hotel was also good. Would definitely recommend this hotel. Keep it up team Monotel.
The stay is very comfortable, rooms are quiet and cosy with well equiped modern amenities, overall the ambience and the friendly behaviour of the staffs make the whole staying experience more warm. Room services are very spontaneousand the quality of food is excellent. I would like to thanks Sagnik Sengupta for providing this great experience !
It was a very comfortable and pleasant stay with excellent service and staff behaviour.We have booked room trough Mr Sagnik sengupta and he arranged good rooms on proper timing check in and other services for us.
I am a regular visitor to Kolkata and Monotel has been cordially hosting me and my family over the years starting from 2014 onwards . It was a 2 week stay this time for me and my sister and the staffs were hospitable . Sanitisation was proper and the stay was pleasant . Thanks to Sagnik Sengupta for arranging things properly for us . Thank you Monotel . Keep up the good service .
My father stayed in the month of Dec, 20. He got very Excellent service from the hotel.The best part is the staffs are very friendly and helpful. Saikat Banarjee is a very good humain being and he helped my father a lot which is unforgettable from me. Apperciate it.