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Hotel De Sovrani

Traveller (184)
Room & Suite (65)
Dining (44)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Classic
HOTEL CLASS
213Reviews
198Photos
0Q+A
50Room tips
Traveller rating
  • 56
  • 83
  • 43
  • 18
  • 13
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
The staff is very friendly, had a very good experience & my parents loved the place. Will definitely recommend the hotel to my friends, the food is great,good ambiance, good rooms, well maintained & good housekeeping.
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Review collected in partnership with this hotel
Response from Desovrani, Manager at Hotel De Sovrani
Responded 5 days ago
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,
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+7
The entrance had a ramp. There were helpers around. Pretty lounge area, double bedroom was standard. Lighting was perfect. Fire sprinkler, bathroom alert were in place. Amenities like digital safe, mini bar, hair dryer, kettle, etc were good. There were 2 drawbacks though, the
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Response from Desovrani, Manager at Hotel De Sovrani
Responded 1 week ago
Dear Mr.Victor, Thank you for completing the survey regarding your recent stay at our property. As per the concern about Hot water we are working on it, there was issue about proper setting, it will be rectify soon, Your business is very important to us and we value your feedback. you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,
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We stayed for four nights in late December. The staff is responsive and helpful, they make you feel like a valued guest. The room was very clean, always well stocked and the person responsible for the floor took enormous pride in the cleanliness of the room. The breakfasts
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Response from Desovrani, Manager at Hotel De Sovrani
Responded 2 weeks ago
Dear Mr.Mike, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,
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Very nice hotel indeed. The rooms are clean and nice. Has all basic facilities like wifi, electric kettle etc. Staffs are very helpful and goes out of their way to help. I was sick, so the hotel staffs talked to the kitchen and got a special meal cooked for me. It is also
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Response from Desovrani, Manager at Hotel De Sovrani
Responded 2 weeks ago
Dear Mr.Atanu, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,
Read more
Regular double Rooms for triple occupancy too small. Toilet and bath too. Extra bed was placed on the floor not cot style. Inadequate lighting. Breakfast nothing worth mentioning and dull service. Room service never brought the iron and board even after 2 hours. Overall try
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Response from Desovrani, Manager at Hotel De Sovrani
Responded 11 Jan 2019
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. On behalf of our team, I would like to apologize for not exceeding your expectations. as per the concern about room & bathroom size standard & for lighting its standard light & we are not providing cot in the room mattress only. concern about iron & board we are really apologize, Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely,
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Stains on curtain
Shower area
Dirt and stains
Dirt and stains
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12345613
"Just a small observation during sleep while turning, the bed is noisy. "
"Rooms are good. Mattresses are bit uncomfortable."
"Pick a higher floor facing the front"
"Stayed at De Sovrani last week. Good atmosphere, stafs are very helpful. Food was very nice."
"Always choose a window room for better view and no bad odor"
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12345610
PRICE RANGE
US$ 60 - US$ 107 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalKolkata DistrictKolkata
NUMBER OF ROOMS
55
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