The Peerless Hotel - Kolkata

The Peerless Hotel - Kolkata

12 Jawaharlal Nehru Rd, Kolkata (Calcutta) 700013 India
Traveller (765)
Room & Suite (98)
Tea Lounge
Dining (63)

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About

4.5
#31 of 423 hotels in Kolkata (Calcutta)
4.6 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.1 of 5 bubbles
Value
The 168 rooms and suites at The Peerless hotel Kolkata are spacious and come in five categories to meet the needs of various travellers and each category is unique in design and luxuriously appointed. The excellent services and facilities live up to the expectations of its brand name. State-of-the-art business facilities and conference rooms effortlessly meet any business or social occasion of any scale. Dining options are interesting and entertaining and include an authentic Bengali cuisine restaurant. A health club and great in-room amenities provide the much required post work respite. Central location at Chowringhee Savour authentic Bengali cuisine at Aaheli Efficient business facilities
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Conference facilities
Valet parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Banquet room
Meeting rooms
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Bottled water
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Hindi

Location

12 Jawaharlal Nehru Rd, Kolkata (Calcutta) 700013 India
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 96 out of 100
96
Netaji Subhas Chandra Airport
14.2 km
See all flights
Esplanade
4 minKolkata Metro
Chandni Chowk
7 minKolkata Metro
2,521Reviews11Q+A100Room tips
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Detailed Reviews
rlmn wrote a review Mar 2020
Aizawl, India136 contributions36 helpful votes
5.0 of 5 bubbles
Having stayed at different hotels in and around Park Street before, we wanted to try a hotel that is walking distance from Park Street and other places like New Market etc. The location did not disappoint as it is just adjacent to the Oberoi. We took a Premier Room in the new wing, on the 7th floor with a decent view of Victoria Memorial in the distance. The room itself was adequate although toiletries were lacking as were items like room slippers, bathrobe, iron & ironing board etc and had to be requested. The room is just about enough for two people - any more and it will be very congested. Sound from the street below was very well insulated and did not disturb. Breakfast was adequate although lacking in variety. The real stars are the staff who were ever helpful and polite, especially the doormen. If hotels like the Park are too expensive for ones taste, then the peerless is definitely one choice to opt for, given its location and value for money. There is a small gym on the 9th floor and the hotel is divided into 2 wings - old and new. Premier rooms are in the new wing. I will be back.
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Date of stay: March 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Ask for rooms on the higher floors facing Victoria Memorial in the new wing.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TAPAS DE, General Manager at The Peerless Hotel - Kolkata
Responded 17 Nov 2020
Dear Guest, Your heart-warming review of The Peerless Inn, Kolkata has added success to our day. Thank you so much for taking the time to share your experience with us and recognizing our par excellence. We await many more opportunities of welcoming you back to The Peerless Inn,Kolkata soon again. Warm Regards, Brojo Dutta Resident Manager Delete Response
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NafeeTA wrote a review Mar 2020
Dhaka City, Bangladesh749 contributions109 helpful votes
+1
4.0 of 5 bubbles
The Hotel is located in the New market area, just beside Esplanade metro station.
The hotel is one of the landmarks in the area. Be sure to ask for rooms in the adjacent wing. They allowed to view rooms in both the buildings, and the rooms were very similar, except the rooms in the main wing had the older bathrooms, with a lot of wear and tear, whereas the rooms in the adjacent wing were very new, so we decided to go with that. The room itself is very standard, but has all required amenities. The buffet breakfast though was a bit disappointing, although they had a lot of items, only two non-veg items were present, but it allowed us to explore the other veg and juice options on display.
The location is absolutely amazing if you are looking to get shopping done and also be accessible to nearby attractions. The new market is just a 2 minute walk from the hotel, and the metro station in front of the hotel allows you to visit multiple areas using the metro, such as chadni chowk, park street, etc. The Victoria memorial is also a short 10 min taxi/uber drive from the Hotel.
Overall, if you are looking to stay close to the new market area, this would be a good place for a stay of about 2/3 nights.
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Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TAPAS DE, General Manager at The Peerless Hotel - Kolkata
Responded 17 Nov 2020
Dear Guest, Your heart-warming review of The Peerless Inn, Kolkata has added success to our day. Thank you so much for taking the time to share your experience with us and recognizing our par excellence. We await many more opportunities of welcoming you back to The Peerless Inn,Kolkata soon again. Warm Regards, Brojo Dutta Resident Manager Delete Response
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Report response as inappropriate
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Orco wrote a review Jan 2020
New Delhi, India29 contributions5 helpful votes
5.0 of 5 bubbles
This is one of the best places to stay in Kolkata as it is centrally located. The ambience, the service, the comfort, and most importantly the FOOD. there's just a great spread of foods including in vegetarian alternatives and the food is very delicious and prepared in a hygienic manner with fresh ingredients. (I prefer buffet over room delivery). Rooms are spacious, hygienic and well kept.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Book rooms above 8th floor, it would give you an amazing view of the City Of Joy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMPIK, Resident Manager at The Peerless Hotel - Kolkata
Responded 29 Jan 2020
Dear Guest, Your heart-warming review of The Peerless Inn, Kolkata has added success to our day. Thank you so much for taking the time to share your experience with us and recognizing our par excellence. We await many more opportunities of welcoming you back to The Peerless Inn,Kolkata soon again. Warm Regards, Brojo Dutta Resident Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GlobetrotterGgn wrote a review Jan 2020
11 contributions2 helpful votes
1.0 of 5 bubbles
I and my wife stayed at Peerless Inn for 04 nights from 20-24 January 2020. We chose this hotel for its location and being a 4* we were expecting basic minimum standards. Our nightmare started from the time we checked in. Since, we had booked online and prepaid for the entire duration of our stay, we were compelled to endure the nightmare.
We were first allotted a room on 03rd floor, overlooking a hollowed out dilapidated building so it not possible to even open the windows. On complaining, next day we were allotted a room on the 08th floor overlooking a street infested with Hawkers and the Hawking was so loud that it is impossible to rest during day time. Nights were worse, every morning we got up with a severe backache since, the beds had ‘bonnell spring’ mattresses. And being used to ‘natural foam’ mattresses, we just could not sleep.
Apparently, for environmental reasons, drinking water in the rooms was provided in glass bottles that were supposedly refilled with purified water. However, from Day 2, I started having stomach cramps and an upset tummy. After Day 3, we realized that the water being supplied was from dysfunctional UV water filters and was being handled in a very unhygienic manner. We immediately, switched over to bottled water and thankfully started recovering.
The F&B arrangements were no better. Fresh juices were being mixed with water and every morning we had to ask for freshly squeezed juices without dilution. At breakfast, uncleared tables/plates were the norm and every morning, we had wait for 5-10 minutes for a table to be cleared that too at our constant urging. For eggs to order, every time that I asked for a ‘water poach’, I was being dissuaded on the pretext that it will take time. They were happier rustling up ‘omeletts’. Again, while Darjeeling tea was available but they were extremely reluctant to serve it since, it needed to be soaked and the tea/coffee were being served without a tea spoon and we had to ask for it all the time. The attitude and efficiency of the Staff were pathetic. The Executives would go around with a leisurely gait while constantly peeking at their cell phones that was always in hand. And, any request for service made to them, was an imposition apparently.
This is not a hotel I would recommend to anyone who is a paying customer and not on a Corporate Roll.
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Date of stay: January 2020
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMPIK, Resident Manager at The Peerless Hotel - Kolkata
Responded 29 Jan 2020
Dear Guest, Greetings and thank you for sharing your views with us. On behalf of all of us at Peerless Inn Kolkata, our apologies for not having lived up to your expectations. Your pointers will certainly aid in refining our processes. We have already introspected and are working towards improvement. We look forward to welcoming you again and showcase “Hospitality”, the personification of all that we stand for. Warm Regards, Brojo Dutta Resident Manager
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Report response as inappropriate
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evetSydney wrote a review Feb 2020
Sydney6 contributions2 helpful votes
1.0 of 5 bubbles
We stayed there in January and we chose this hotel for the location and convenience. Upon our arrival we had to wait 40 minutes before the receptionist was ready to talk to us. The reception area is small in terms of the number of guests and the people behind the desk were very slow to process the paperwork. Finally when we went to get our rooms we were told one of our room is on 3rd floor while the other on 5th floor even though we requested to be on the same floor as we were a family of four. The receptionist looked blank when I stated this and upon checking the booking details behold my email was right there about this request. Around that time one of the senior management official came forward and said we can have the rooms on the same floor (non smoking as requested). As you walked into the corridor leading from the elevator to the rooms, a strong smell of chemical cleaning agent greeted you. Bad luck if you happen to suffer from asthma. Both rooms had carpet and as soon as you walked in the smell of stale cigarette smoke greeted you, but on the doors it read non smoking. The carpet was old and worn down. The bathrooms also needed to be upgraded. Since we booked and prepaid online we had to stay there. At breakfast tables had uncleared plates and some of the waiters seemed oblivious to this. When ordering eggs or other freshly cooked breakfast foods there were no way of knowing who ordered what or who was first to order.
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Date of stay: January 2020
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMPIK, Resident Manager at The Peerless Hotel - Kolkata
Responded 12 Feb 2020
Dear Guest, Thank you for your feedback and for sharing your views with us to help us enhance our product and services. We are truly dismayed that we have not lived up to your expectations. Do accept our apologies for the inconvenience caused. We have noted all the points that you have made and have discussed them with the concerned departments. Rest assured we will make improvements in our standards. I am happy to inform you that soon we will be embarking on a renovation exercise which will completely transform our rooms. Warm Regards, Brojo Dutta Resident Manager
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Akanksha C wrote a review Aug 2020
New Delhi, India208 contributions100 helpful votes
5.0 of 5 bubbles
some fond memories since childhood. have stayed at this property many times over the years. spotted few local celebrities as well. this hotel is quite luxurious and at a very prime location, the market , park hotel and other restaurants are at walking distance. cabs are easily available. booked the family suite many times its very spacious having 1 king bed and 2 single beds in an adjoining room. housekeeping does a great job they are sweet enough to put little chocolates on your pillow. the breakfast is amazing !
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TAPAS DE, General Manager at The Peerless Hotel - Kolkata
Responded 17 Nov 2020
Dear Guest, Your heart-warming review of The Peerless Inn, Kolkata has added success to our day. Thank you so much for taking the time to share your experience with us and recognizing our par excellence. We await many more opportunities of welcoming you back to The Peerless Inn,Kolkata soon again. Warm Regards, Brojo Dutta Resident Manager Delete Response
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ian L wrote a review Feb 2020
Melbourne, Australia79 contributions35 helpful votes
4.0 of 5 bubbles
We have stayed at the Peerless Inn 3 times now over the last 9 years (every time we visit Kolkata).
It is a good hotel in a great location. It is also a business hotel so there may be a queue at breakfast if you pick the wrong time (although the breakfast was very good).
We booked a non smoking Premier Double but the room badly smelled of cigarette smoke when we arrived. We were promptly moved to another room which did not smell as bad.
The dinner at the hotel was very average so maybe look elsewhere for dinner.
Otherwise a comfortable stay within walking distance of many attractions.
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Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Room Tip: Premier double is a good option
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMPIK, Resident Manager at The Peerless Hotel - Kolkata
Responded 2 Mar 2020
Dear Mr Ian, At the onset we would like to thank you for choosing to stay at The Peerless Inn Kolkata, every time you visit the "City of Joy". We are really sorry to hear that you did not like the room on the first place. We have looked into the matter and working towards improvement. I have personally conveyed your feedback about the breakfast to my Chef, will definitely work for a betterment. We promise to serve you with improved services during your next visit. Looking forward to welcome you back again. Warm Regards, Brojo Dutta Resident Manager
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Anuradha wrote a review Jan 2020
New Delhi, India822 contributions45 helpful votes
4.0 of 5 bubbles
Good hotel with all the basic amenities and spacious room, clean bathrooms and good storage. I stayed in the new wing as I am allergic to carpets. Initially they were reluctant to give a room in the new wing for reasons better known to them( Despite the fact they were told in advance)
Food was very good, including buffet breakfast with a lot of variety which most of the hotels offer. I stayed for 6 nights there were subtle variations in the few items given in the breakfast, largely it was same, but everything tasted good.
The most important factor for me to choose this hotel was its central location with respect to all historical sites which I wanted to cover, I am very happy with my decision. Though there are many hawker style eateries in the vicinity but good restaurants are not available close to the hotel. So most of the time I had dinner in the room only, which was served well.
There room service needs improvement. My friend needed to keep her insulin inside freezer and the room service guy couldn’t follow any instructions, putting her into a lot of trouble. They need to be trained properly.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMPIK, Resident Manager at The Peerless Hotel - Kolkata
Responded 13 Jan 2020
Dear Guest, Your heart-warming review of The Peerless Inn, Kolkata has added success to our day. Thank you so much for taking the time to share your experience with us and recognizing our par excellence. We await many more opportunities of welcoming you back to The Peerless Inn, Kolkata soon again. Warm Regards, Brojo Dutta Resident Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anna R wrote a review Feb 2020
Irvine, California168 contributions48 helpful votes
3.0 of 5 bubbles
On the whole we had a very present stay at the hotel.
I think using an online booking service gets you the 3rd floor, facing a a very noisy street, with curtains that need a good wash.
We were given such a room, but it was worse, it smelled of damp, in which e spent the night.
I packed up all our thing, moved them to another room (family member), and asked for a new room. We ere finally assigned a room on the 7th floor, after calling a number of times.
This room had the same decor, but updated, clean and bright, newer bathroom.
Having been in India for 4 weeks and not got sick, but coming down with a really bat tummy, I think it must have been the water provided by the hotel (please don’t drink it)
The hotel food was a bit expensive, but good, breakfast was great, unfortunately I did not experience it due to my tummy.
Great staff.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMPIK, Resident Manager at The Peerless Hotel - Kolkata
Responded 20 Feb 2020
Dear Guest, Greetings and thank you for sharing your views with us. On behalf of all of us at Peerless Inn Kolkata, our apologies for not having lived up to your expectations. Your pointers will certainly aid in refining our processes. We have already introspected and are working towards improvement. We look forward to welcoming you again and showcase “Hospitality”, the personification of all that we stand for. Warm Regards, Brojo Dutta Resident Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
touristy28 wrote a review Nov 2021
Bengaluru, India67 contributions36 helpful votes
3.0 of 5 bubbles
The hotel is located in a very congested area though it is central and one can get taxis right outside the hotel gate. Its an old property rennovated but since I was located in the annex I found it a pain to cross buidlinges to reach the reception and restaurant. The rooms smelled as if some one had smoked in it. Service is very slow and tardy . On the pretext of Covid precautions lot of usual things one expects in a hotel when one is paying that price is absent like in house dining menu card.
Breakfast buffet was just about okay with no non vegetarian options except egg. The plates etc were not clean nor the dining tables cleaned quickly to accomodate the next person. Attention in the restaurant was more towards the big groups and sole travellers were neglected. Also soundsproofing of rooms is needed as is some one talks in the corridors or keeps their door open it can be heard in your room even if you room door is closed.
Over all it was an average experience.
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Date of stay: September 2021
3.0 of 5 bubblesRooms
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TAPAS DE, General Manager at The Peerless Hotel - Kolkata
Responded 6 Jan 2022
Dear Guest, Thank you, for your recent stay at The Peerless Inn, Kolkata and for your valuable feedback on Tripadvisor. I am personally dismayed to know of the incidents which affected your pleasant stay here with us. We will certainly take corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back soon at The Peerless Inn, Kolkata Yours Sincerely, Tapas De General Manager
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Answer from SM1210
Jamshedpur, India117 contributions12 helpful votes
Yes
Answer from babu pb
Coimbatore, India118 contributions16 helpful votes
Yes
Answer from Mohit14
Hyderabad, India1,032 contribution95 helpful votes
They don't check your marriage certificate. All you both need is a government ID like passport, Voter card or Aadhaar card.
Meera asked a question Oct 2019
Singapore, Singapore48 contributions10 helpful votes
Does it serve non veg?
Answer from babu pb
Coimbatore, India118 contributions16 helpful votes
Yes
Mishramukund2203 asked a question Jul 2018
1 contribution
What price to pay banquet hall booking
Answer from Mohit14
Hyderabad, India1,032 contribution95 helpful votes
Call up the hotel and they would be happy to help you with a quote.
Guide40395883830 wrote a tip 12 May
1 contribution
5.0 of 5 bubbles
"If you're looking for budget friendly hotel in the Central Kolkata, take room with complementary breakfast & it is worth buying."
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Odyssey42576441743 wrote a tip 10 May
1 contribution
2.0 of 5 bubbles
"The service provided fell below expectations, as despite repeated attempts to contact reception, no one was sent to address the issue."
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Tajware N wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"There is no pool."
Read full review
Sherpa44976718248 wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Have the WiFi network regularly checked (santu chakraborty)"
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prateekkakkar2017 wrote a tip Mar 2024
Pune, India4 contributions2 helpful votes
2.0 of 5 bubbles
"Ask for rooms in new building with preferably high floors"
Read full review
Not the right property for you?
There are more places to choose from in the Kolkata (Calcutta) area.
PRICE RANGE
₹4,586 - ₹6,086 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
peerless inn kolkata, the peerless inn
LOCATION
IndiaWest BengalKolkata DistrictKolkata (Calcutta)
NUMBER OF ROOMS
168
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE PEERLESS HOTEL - KOLKATA (West Bengal) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about The Peerless Hotel - Kolkata
Which popular attractions are close to The Peerless Hotel - Kolkata?
Nearby attractions include New Market (0.3 km), New Empire Cinema (0.3 km), and Kolkata Tram Museum Smaranika (0.3 km).
What are some of the property amenities at The Peerless Hotel - Kolkata?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Peerless Hotel - Kolkata?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Peerless Hotel - Kolkata?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Peerless Hotel - Kolkata?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to The Peerless Hotel - Kolkata?
Conveniently located restaurants include Baan Thai, Aaheli, and Oceanic.
Are there opportunities to exercise at The Peerless Hotel - Kolkata?
Yes, guests have access to a fitness centre during their stay.
Does The Peerless Hotel - Kolkata have airport transportation?
Yes, The Peerless Hotel - Kolkata offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Peerless Hotel - Kolkata located near the city centre?
Yes, it is 0.2 km away from the centre of Kolkata (Calcutta).
Are any cleaning services offered at The Peerless Hotel - Kolkata?
Yes, dry cleaning and laundry service are offered to guests.
Does The Peerless Hotel - Kolkata offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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