The experience here was amazing. The housekeeping as well as the entire management is very friendly. Mr. Avijit Ghosh one of the executive and Mr. Debasish the room boy was always available for the service. We tried penne pasta with chicken and it was tasty. The valet is also available 24X7. The entire property is very beautiful especially at night when the lights are lit up. You get a very comfortable and homely feeling as soon as you see the property.
I had my wedding reception at The Astor Hotel. The Banquet and patio is under the pub Deck 88. I wanted to host my reception at a vintage property. And The Astor was the perfect fit. Mr.Subhayu Sengupta, from the Banquet team helped me since day one. We opted for an slight expensive buffet menu, but the food was totally worth it. Special thanks to Mr Subhayu for personally suggesting some the food items. 5/5 for food, venue & Mr Subhayu Sengupta. We also booked 3 rooms (1 suite). I must say the rooms and the hotel interior is very well maintained. I have never stayed in the astor before. Rooms were very clean and room service was pretty quite too. Only few things that I somewhat didn’t like: The property has no lift. Though on request they gave all rooms in 1st floor. Since it was my wedding, I booked the banquet and also 3 rooms, though I didn’t asked them, it would have been a great gesture if they decorated the rooms with baloons or some flowers. Otherwise it was fabulous.…
Comfortable stay with excellent amenities. Wonderfully supportive staff. Housekeeping executive Avijit Ghosh was particularly helpful. I asked for a change of rooms due to personal reasons and it was seamlessly arranged for. This is my go to place when in Kolkata always
Our stay at this hotel was very comfortable. The vintage architecture makes it more beautiful! The hotel is clean and filled with antique furniture. Also they serve very good food quality. Highly Recommend! Also we faced some service issue once but only once in our entire stay. If you’re looking for information regarding tourist attractions, don’t trust google or even staff on the reception, they just handed over an old map which doesn’t include all the necessary information, instead ask the staff who works as luggage helpers or the security guard. Except that the stay was great and located in a prime area and most things are on walkable distance.
Excellent hotel with good service. Breakfast buffet very elaborate & tasty. Hotel staff very cordial. Room cleaning done regularly and properly. Would definitely want to come back & stay. Would appreciate presence of a lift.
Special thanks to sanchita for her nice gesture and the way she explained all things, I am really impressed with her behavior, The hotel was nice good service, ,good people good environment , The quality of the food was epic and had a great taste, thanks sanchita for suggesting the good food.
Best staff and service.. buffet breakfast is great 😃.. rooms clean.. it has its own lounge and nightclub as well.. best heritage hotel.. must stay in kolkata.. nirajita was the best.. thanks for help and service..
We are visiting this place for the 1st time Special thanks to sanchita for approaching us about this place , good service, good environment. We love the food especially all the kebabs We are celebrating our anniversary so we enjoy it a lot.❤️ Thanks again sanchita ...
My family and myself always stay at the Astor hotel on our annual holidays to Kolkata. The hotel is very central, lots to do and see in the vicinity with Park St just walking distance. The hotel is heritage listed. The hotel is quaint but facilities are modern. The service at the Astor is one to none. From the security staff to front reception, house keeping, restaurant staff to upper management, all of whom have been most helpful, courteous and super friendly. To me, all of these wonderful people have become family more than hotel staff. Our stay in December 2022 was impeccable. No request was too much or too hard for them. A big shout out to some of the housekeeping staff, Bittoo, Gopal, Lakhan, Komein, Debashish, Shantanu and Anirbhan, who always ensured we had a spotlessly clean room, with fresh towels and linen and bottles of water were always in abundance. Front reception, always there to greet us with a smile, Anup, Kaustav and Shreya. Sanchita from room service who always took the time to ask me how my day was going. Khurshed who walked endless stairs to the penthouse to deliver our food with a smile. The F&b manager who helped us host a small gathering on the terrace. And last but not least Mr Kobat - General Manager, for inviting us to the turning on of the Christmas lights, the small personal touches and the highlight of a very emotional send off and goodbye from all of the staff at the Astor. It is a memory me and my family will cherish. It overwhelmed us all for the warmth and love you shared with us during our stay. Look forward to many more stays at the Astor and thank you to each one of you that made our stay all that more delightful. …
It was really good stay at the astor kolkata. The room was spacious & clean properly. Staffs are very helpful. Check in & check out was smooth. Special thanks to mr anup das for the prompt response & he upgrade our stay. & the food was Delicious. Room service was also good. Thanks to ms sanchita maam for suggest the food for dinner during my stay. Thanks to astor. Very good service.