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The Elgin Fairlawn, Kolkata
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Sudder Street, Kolkata (Calcutta) 700016 India
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Traveller (356)
Dining (56)
Room & Suite (54)
What is Travellers’ Choice?
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About
#73 of 950 hotels in Kolkata (Calcutta)
Location
Cleanliness
Service
Value
Travellers' Choice
Housed in a 1783 building with a colonial-era vibe, this memorabilia-filled heritage boutique hotel is located in the heart of the city with only minutes' walk to the Indian Museum and a 6-minute stroll to the nearest underground metro station. It’s also 2.3 km from the landmark Victoria Memorial and it’s park . The rooms feature free Wi-Fi, flat-screen TVs, mini fridges, and tea and coffee making facilities. Complimentary perks include full English and Indian breakfast and parking. Other meals (including afternoon tea) are offered in the Imperial dining room, as well as on a terrace balcony on the 1st Floor . There's also a relaxed guest lounge and a garden café .
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
Wifi
Restaurant
Breakfast available
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Room features
Air conditioning
Room service
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Location
Full view
100Great for walkers
Grade: 100 out of 100
147Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
Contact
Sudder Street, Kolkata (Calcutta) 700016 India
Getting there
Park StKolkata Metro7 min
EsplanadeKolkata Metro9 min
80Reviews2Q+A15Room tips
Reviews
Traveller rating
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- 6
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Popular mentions
+1
Heritage property which is extremely poorly maintained. I just love heritage buildings....but this is one which I would avoid and suggest all to avoid. Not one thing was good enough to mention. Location was ok. Rooms were poorly done. Bathrooms were ok but towels were not clean. Staff was good and tried to makeup for the shortfalls but couldn't. Breakfast was average and they served same spread for two consecutive days. Common area were not clean and upholstery was dusty. It seems the hotel owners /management have not been maintaining the property for quiet some months now. Was amazed how they can allow such a heritage structure to get deteriorated to this level. It painfull to see this happening.
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Date of stay: December 2021Trip type: Travelled with family
Helpful
Response from ELGIN GUEST RELATIONS, Sales at The Elgin Fairlawn, Kolkata
Responded 2 weeks ago
Dear Sir ! On behalf of the entire team from The Elgin Fairlawn, Kolkata (Calcutta), I sincerely apologise to you for the inconvenience caused to you during your stay with us . I have made a note of your helpful feedback and i have made the necessary corrections so the same mistakes are not repeated for our future guests . My contact details are below for your ready reference. As you are aware ! The Elgin heritage hotel chain run by the Oberoi family of hoteliers has recently acquired the property and please be rest assured that as this iconic hotel is passed down from the Smith family to the Oberoi family all efforts will be made to restore and refurbish the property with all modern amenities yet keeping in mind the colonial ambience and aesthetics . The idea and aim is to strike the right balance between the yester years and the modern contemporary world, and so we envision to bring back this colonial beauty back to life as a boutique heritage hotel with all its history and glory. Housed in a 1783 building with a colonial-era vibe, this memorabilia-filled, family-run hotel is a minutes' walk from the Indian Museum and a 6-minute stroll from the nearest metro station. It’s also 2.3 km from the landmark Victoria Memorial. The rooms feature free Wi-Fi, plus flat-screen TVs, mini fridges, and tea and coffee making facilities.Complimentary perks include full English breakfast and parking. Other meals (including afternoon tea) are offered in a dining room, as well as on a terrace. There's also a relaxed guest lounge and a garden patio. The property has a generator for backup power. My warmest regards, Mr Rabindra Nath Pal, General Manager, The Elgin Fairlawn, Kolkata 13A, Sudder St, Kolkata, West Bengal 700016 Telephone: +91- 33 2252 1510 The Elgin Central Reservations - +91-33-40646300 Email- reservations@elginhotels.com
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+1
We came here to stay for 3 nights and 4 days and were given the “Shashi Kapoor” room. The sheets were dirty on day 1 and we had to get them changed after checking in. Also, there was water shortage and I was made to wait for 15 mins in the middle of a bath as the security guard forgot to pump the water. The bathroom taps seem like they were cleaned ages ago. The disgusting part was that the seat had stains. There is dust on the vintage stuff kept. The carpets are dirty and not dry cleaned since years. On the third day we went for our chores in the morning and returned at 8pm - the room had not been cleaned and was in the same state in which he had left that morning. The restaurant of the hotel shuts at 8.30 pm so if you want to have dinner, you better have it at 7 or have to go out to dine. For the price they charge for a room, the experience is simply unacceptable. It would have been fine had they been charging 2-3k per night (incl. tax). You get way better hotels (5 stars) in the region of 5-6k. I have stayed in various heritage hotels but this was just not upto the mark. The only saving grace is the garden restaurant that too just for the ambience. The staff is polite though. All in all, a very disappointing experience. Wouldn’t recommend this hotel at all. Shell out a bit more and stay in a nice orthodox hotel.…
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Date of stay: December 2021Trip type: Travelled with family
Helpful
Response from ELGIN GUEST RELATIONS, Sales at The Elgin Fairlawn, Kolkata
Responded 3 weeks ago
Dear Sir ! On behalf of the entire team from The Elgin Fairlawn, Kolkata (Calcutta), I sincerely apologise to you for the inconvenience caused to you during your stay with us . I have made a note of your helpful feedback and i have made the necessary corrections so the same mistakes are not repeated for our future guests . My contact details are below for your ready reference. As you are aware ! The Elgin heritage hotel chain run by the Oberoi family of hoteliers has recently acquired the property and please be rest assured that as this iconic hotel is passed down from the Smith family to the Oberoi family all efforts will be made to restore and refurbish the property with all modern amenities yet keeping in mind the colonial ambience and aesthetics . The idea and aim is to strike the right balance between the yester years and the modern contemporary world, and so we envision to bring back this colonial beauty back to life as a boutique heritage hotel with all its history and glory. Housed in a 1783 building with a colonial-era vibe, this memorabilia-filled, family-run hotel is a minutes' walk from the Indian Museum and a 6-minute stroll from the nearest metro station. It’s also 2.3 km from the landmark Victoria Memorial. The rooms feature free Wi-Fi, plus flat-screen TVs, mini fridges, and tea and coffee making facilities.Complimentary perks include full English breakfast and parking. Other meals (including afternoon tea) are offered in a dining room, as well as on a terrace. There's also a relaxed guest lounge and a garden patio. The property has a generator for backup power. My warmest regards, Mr Rabindra Nath Pal, General Manager, The Elgin Fairlawn, Kolkata 13A, Sudder St, Kolkata, West Bengal 700016 Telephone: +91- 33 2252 1510 The Elgin Central Reservations - +91-33-40646300 Email- reservations@elginhotels.com
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+1
We booked this property in hurry as we had business in near by location. Let me list out things which made me give this property low rating (trip advisor doesn't have minus ratings, w which this property fully deserves) 1. Inept staff who will loose your booking and on your arrival will question you , what are you doing here ? On quick calls to booking portal will blame the booking agent and reluctantly offer you his best rooms....wait it gets better from here ... 2. The room dont have anything to offer for the price they ask (images attached, which is the real image not the photoshopped one) 3. Floor creeks, Staff is rude , kitchen seems likes working out of neighbourhood shop as each order takes centuries to arrive. Its better to eat outside rather then wait for this avg food. 4. They don't put anything in your room -TILL YOU ASK ? Things which are routine like your towel or hand soap for instance. 5. For the price you pay here you can get better places in the area. Dont forget to check the real images ...along with this review ...to all unsuspecting foreigners coming to city - BEWARE of this place.…
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Date of stay: December 2021Trip type: Travelled on business
Value
Location
Service
Room Tip: Only tip is to avoid this place
See more room tips
Helpful
Response from ELGIN GUEST RELATIONS, Sales at The Elgin Fairlawn, Kolkata
Responded 3 weeks ago
Dear Sir ! On behalf of the entire team from The Elgin Fairlawn, Kolkata (Calcutta), I sincerely apologise to you for the inconvenience caused to you during your stay with us . I have made a note of your helpful feedback and i have made the necessary corrections so the same mistakes are not repeated for our future guests . My contact details are below for your ready reference. As you are aware ! The Elgin heritage hotel chain run by the Oberoi family of hoteliers has recently acquired the property and please be rest assured that as this iconic hotel is passed down from the Smith family to the Oberoi family all efforts will be made to restore and refurbish the property with all modern amenities yet keeping in mind the colonial ambience and aesthetics . The idea and aim is to strike the right balance between the yester years and the modern contemporary world, and so we envision to bring back this colonial beauty back to life as a boutique heritage hotel with all its history and glory. Housed in a 1783 building with a colonial-era vibe, this memorabilia-filled, family-run hotel is a minutes' walk from the Indian Museum and a 6-minute stroll from the nearest metro station. It’s also 2.3 km from the landmark Victoria Memorial. The rooms feature free Wi-Fi, plus flat-screen TVs, mini fridges, and tea and coffee making facilities.Complimentary perks include full English breakfast and parking. Other meals (including afternoon tea) are offered in a dining room, as well as on a terrace. There's also a relaxed guest lounge and a garden patio. The property has a generator for backup power. My warmest regards, Mr Rabindra Nath Pal, General Manager, The Elgin Fairlawn, Kolkata 13A, Sudder St, Kolkata, West Bengal 700016 Telephone: +91- 33 2252 1510 The Elgin Central Reservations - +91-33-40646300 Email- reservations@elginhotels.com
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+1
I booked the hotel after hearing a lot of positive reviews and claim that it's a 4 star property. Though there were few negative reviews I decided to ignore it. But it was certainly not a hotel that can be called 4 star. Before I go to what didn't work in the hotel let's talk about whatever the good things it had: Location - Convenient Location. About 15-20 mins from Howrah station. 5-7 mins distance from Park street, New market. Heritage Look - They tried hard to give it a heritage look by putting framed old newspaper cuttings, paintings, etc. If you can't just stay in a hotel that doesn't use Heritage then you can opt for it. Polite Staff - All the staffs were very polite except the Manager. Let me now talk about why this hotel is not a 4-star hotel: Unhygienic - The hotel certainly doesn't have good housekeeping. When I checked in my bed and room had hairs of the previous guest. When I asked them the guy who came to clean said the previous guy didn't change the bedsheet in hurry. The toilets were pathetic and same, it wasn't cleaned after the previous guest left. Below Standard facilities - Be it toiletries, Tea/coffee maker in the room were of poor quality, more of what a Lodge will have. Bed - This is the highlight. Don't get fooled by their claim of King bed. If you are a couple or have a kid along with you trust me this is not the bed you would like to sleep on. They have merged 2 single beds and that even doesn't make a queen bed. and the best part is there will be always a gap between both the beds and which will keep increasing, so if you are making your child sleep in between then do it at your risk. Housekeeping - In name of Heritage they don't do housekeeping at the place at all. Everywhere you will find dust. starting from sofas in the waiting area to carpets to curtains in the room. House rules: I got a call at 6.15 pm in the evening that I will have to place my order for dinner, If i want to have it because the restaurant closes at 8. Really who places dinner order at 6.15 pm when you are on a trip. They didn't even allow 30 mins late check out, a first for me for all these years of traveling. I lost the key (was my mistake), they asked me to pay Rs. 350 to make a duplicate key. Only after highlighting the fool they have made out of me in name of a 4 star hotel they waived it off. But to do that I had to encounter one of the most unprofessional managers working in the hospitality industry. They only give 2, 500 ml water bottles. You can't get even one single bottle additional. Breakfast - Don't expect a lavish 4-star hotel buffet breakfast. They have a very very limited choice of ala-carte. The food served would be fresh but not hot. Tastes good (a good point). But please keep at least 45-60 mins to have your breakfast because that will be time taken to serve. I normally don't write reviews and that to such a detailed one was forced to write, just to share how you get fooled. I am happy to bet if anyone can prove me wrong on the points that I have put will be glad to sponsor a night for them in this so-called Heritage, luxurious, 4 start Hotel. P.S. - I didn't speak about the actual look of the hotel against the pictures put in various sites, I hope all of you know the pictures are clicked on a particular day by a professional who can make anything look good on a photo. The reality is very far from the truth.…
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Date of stay: November 2021
Value
Cleanliness
Service
Room Tip: The only tip to get a good room is to avoid booking this hotel.
See more room tips
1 Helpful vote
Helpful
Response from ELGIN GUEST RELATIONS, Sales at The Elgin Fairlawn, Kolkata
Responded 3 weeks ago
Dear Sir ! On behalf of the entire team from The Elgin Fairlawn, Kolkata (Calcutta), I sincerely apologise to you for the inconvenience caused to you during your stay with us . I have made a note of your helpful feedback and i have made the necessary corrections so the same mistakes are not repeated for our future guests . My contact details are below for your ready reference. As you are aware ! The Elgin heritage hotel chain run by the Oberoi family of hoteliers has recently acquired the property and please be rest assured that as this iconic hotel is passed down from the Smith family to the Oberoi family all efforts will be made to restore and refurbish the property with all modern amenities yet keeping in mind the colonial ambience and aesthetics . The idea and aim is to strike the right balance between the yester years and the modern contemporary world, and so we envision to bring back this colonial beauty back to life as a boutique heritage hotel with all its history and glory. Housed in a 1783 building with a colonial-era vibe, this memorabilia-filled, family-run hotel is a minutes' walk from the Indian Museum and a 6-minute stroll from the nearest metro station. It’s also 2.3 km from the landmark Victoria Memorial. The rooms feature free Wi-Fi, plus flat-screen TVs, mini fridges, and tea and coffee making facilities.Complimentary perks include full English breakfast and parking. Other meals (including afternoon tea) are offered in a dining room, as well as on a terrace. There's also a relaxed guest lounge and a garden patio. The property has a generator for backup power. My warmest regards, Mr Rabindra Nath Pal, General Manager, The Elgin Fairlawn, Kolkata 13A, Sudder St, Kolkata, West Bengal 700016 Telephone: +91- 33 2252 1510 The Elgin Central Reservations - +91-33-40646300 Email- reservations@elginhotels.com
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We checked in to the hotel (9Oct21) with the intention of staying for 5 nights in a heritage property. While the room provided to us was clean to look at, there was damp smell with the pillows and sheets. The water heater in the room was not working and we ended up with a cold shower after a daylong travel. The room was dusty and we could sniff the dust. Next morning I was shocked to find out that my neighboring rooms were being renovated and the fine dust from the renovation was entering our room. When asked to fix the geyser for hot water, we were asked to use the bathroom in an adjacent empty room. While already our first holiday morning was ruined, I found the breakfast was of poor quality and the house manager was rude enough to point out that the breakfast starts at 8 AM and guests have to be there at 8 AM and not later (we were down at 9 AM and breakfast was till 10 AM). Post this I decided to vacate the hotel and the Elgin management were adamant of a no refund for the amount paid for 5 nights. I was offered poorer alternative rooms and decided against taking it while I was paying a premium price for the rooms and checked out and went to a different hotel and continued my holiday. I would not recommend this property for a stay. If you are a fan of heritage buildings, yes, it oozes colonialism. You will be better off visiting this hotel as a part of "Can I just look inside" walk. I think the hotel management should have morally not accepted bookings while they were renovating the hotel. Needless to say, I feel cheated.…
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Date of stay: October 2021
Value
Cleanliness
Service
1 Helpful vote
Helpful
Response from ELGIN GUEST RELATIONS, Sales at The Elgin Fairlawn, Kolkata
Responded 2 weeks ago
Dear Sir ! On behalf of the entire team from The Elgin Fairlawn, Kolkata (Calcutta), I sincerely apologise to you for the inconvenience caused to you during your stay with us . I have made a note of your helpful feedback and i have made the necessary corrections so the same mistakes are not repeated for our future guests . My contact details are below for your ready reference. As you are aware ! The Elgin heritage hotel chain run by the Oberoi family of hoteliers has recently acquired the property and please be rest assured that as this iconic hotel is passed down from the Smith family to the Oberoi family all efforts will be made to restore and refurbish the property with all modern amenities yet keeping in mind the colonial ambience and aesthetics . The idea and aim is to strike the right balance between the yester years and the modern contemporary world, and so we envision to bring back this colonial beauty back to life as a boutique heritage hotel with all its history and glory. Housed in a 1783 building with a colonial-era vibe, this memorabilia-filled, family-run hotel is a minutes' walk from the Indian Museum and a 6-minute stroll from the nearest metro station. It’s also 2.3 km from the landmark Victoria Memorial. The rooms feature free Wi-Fi, plus flat-screen TVs, mini fridges, and tea and coffee making facilities.Complimentary perks include full English breakfast and parking. Other meals (including afternoon tea) are offered in a dining room, as well as on a terrace. There's also a relaxed guest lounge and a garden patio. The property has a generator for backup power. My warmest regards, Mr Rabindra Nath Pal, General Manager, The Elgin Fairlawn, Kolkata 13A, Sudder St, Kolkata, West Bengal 700016 Telephone: +91- 33 2252 1510 The Elgin Central Reservations - +91-33-40646300 Email- reservations@elginhotels.com
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PRICE RANGE
$64 - $87 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel fairlawn
LOCATION
IndiaWest BengalKolkata DistrictKolkata (Calcutta)
NUMBER OF ROOMS
19
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Claim Your Listing Frequently Asked Questions about The Elgin Fairlawn, Kolkata
Which popular attractions are close to The Elgin Fairlawn, Kolkata?
Nearby attractions include Sunshine (0.1 km), New Market (0.2 km), and Indian Museum (Jadu Ghar) (0.2 km).
What are some of the property amenities at The Elgin Fairlawn, Kolkata?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Elgin Fairlawn, Kolkata?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to The Elgin Fairlawn, Kolkata?
Conveniently located restaurants include Baan Thai, ThreeSixtyThree°, and Blue Sky Cafe.
Does The Elgin Fairlawn, Kolkata have airport transportation?
Yes, The Elgin Fairlawn, Kolkata offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Elgin Fairlawn, Kolkata located near the city centre?
Yes, it is 0.5 km away from the centre of Kolkata (Calcutta).
Are any cleaning services offered at The Elgin Fairlawn, Kolkata?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Elgin Fairlawn, Kolkata?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The Elgin Fairlawn, Kolkata?
Many travellers enjoy visiting Ramakrishna Mission Swami Vivekananda's Ancestral House and Cultural Centre (3.2 km), General Post Office (1.6 km), and Fort William (1.5 km).
Is The Elgin Fairlawn, Kolkata accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.