The Elgin Fairlawn, Kolkata
Sudder Street, Kolkata (Calcutta) 700016 India
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#72 of 1,044 hotels in Kolkata (Calcutta)
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Housed in a 1783 building with a colonial-era vibe, this memorabilia-filled heritage boutique hotel is located in the heart of the city with only minutes' walk to the Indian Museum and a 6-minute stroll to the nearest underground metro station. It’s also 2.3 km from the landmark Victoria Memorial and it’s park . The rooms feature free Wi-Fi, flat-screen TVs, mini fridges, and tea and coffee making facilities. Complimentary perks include full English and Indian breakfast and parking. Other meals (including afternoon tea) are offered in the Imperial dining room, as well as on a terrace balcony on the 1st Floor . There's also a relaxed guest lounge and a garden café .
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
Wifi
Restaurant
Breakfast available
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Air conditioning
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Non-smoking rooms
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Smoking rooms available
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Centrally Located
Location
100Great for walkers
Grade: 100 out of 100
156Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
Contact
Sudder Street, Kolkata (Calcutta) 700016 India
Getting there
Park StKolkata Metro7 min
EsplanadeKolkata Metro9 min
99Reviews3Q+A16Room tips
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this hotel has charm it is undeniable but it is as if the cleaning, the state of the towels and sheets have also remained in the juice .. when outside the breakfast, it is really dirty. twice, we asked to reheat the tea served cold … given the price, it’s a bit shameful
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ELGIN GUEST RELATIONS, Sales at The Elgin Fairlawn, Kolkata
Responded 1 week ago
Dear Sir / Madam ! On behalf of the entire team from The Elgin Fairlawn, Kolkata (Calcutta), we thank you for your feedback ! We shall certainly look into the points highlighted & shall take necessary steps to recover. Housed in a 1783 building with a colonial-era vibe, this memorabilia-filled, family-run hotel is a minutes' walk from the Indian Museum and a 6-minute stroll from the nearest metro station. It’s also 2.3 km from the landmark Victoria Memorial. The rooms feature free Wi-Fi, plus flat-screen TVs, mini fridges, and tea and coffee making facilities. Other meals (including afternoon tea) are offered in the Imperial dining room, as well as on a terrace. There's also a relaxed guest lounge and a garden patio. The property has a generator for backup power. My warmest regards, Mr Rabindra Nath Pal, General Manager, The Elgin Fairlawn, Kolkata 13A, Sudder Street, Kolkata, West Bengal 700016 Telephone: +91- 033 2252 1510 The Elgin Central Reservations - +91-33-40646300 Email- reservations@elginhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My sister and I were travelling to Kolkata for the first time and decided to accommodate our stay at this “luxury heritage hotel” as described by Make My Trip, called Elgin Fairlawn. For this, we were charged 33,600₹ and we trusted MMT and paid the full amount upfront. On the contrary, as we entered the hotel (doing an early check-in because of an early flight), we saw that the stairway was filled with dust and stains beside it, with an almost-torn register to fill in the details. But hey, they said Heritage and many of their chandeliers looked nice, so we didn’t mind and went ahead. Here’s where it gets interesting… While booking, we saw these highly-fancied-up pictures of the room that looked like royalty and words of description that would steal your heart - ALL OF THIS ON THE MAKEMYTRIP website and considering them to be the trusted partner here. As soon as we checked in, we see moulded walls, water dripping, an unhygienic bathroom with a pot that was unbearably dirty and an overall foul-smelling bathroom. So we immediately complained, and got the option to change - we were tired, sleepless and hungry and at first sight, thought the second room was at least better than the first to immediately use the restroom after our flight. - SO WE MOVED TO THE OTHER ROOM. But when we took our luggage in and were about to freshen up we realised that the other room is as bad, the bedsheet quality deteriorated over time, the fans were dirty, Gutka spits on the wall, worn out walls, and above all a dirty pot in the bathroom and another worse and foul smelling bathroom. They said that cleaning wasn't necessary and simply flushed the toilet in front of us. There were no towels provided either which is the bare minimum for a "luxury" hotel. The toilet seat was visibly dirty and how can a lady even use it is beyond me. For a four nights stay, we checked out within the first four hours. After constantly complaining to MakeMyTrip and the hotel, we haven't come to any resolution other than the hotel saying we can shift you to other rooms (when the problem is visibly everywhere) and MMT compensating with petty amounts of 3000 INR and 1500 INR, which we don't accept nor want. All of our hard-earned money is wasted, and we're still waiting for some resolution from either of the parties. Beware before booking!…
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Date of stay: December 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Having just arrived we were checked into a room at 2pm that had not been cleaned. Moved us to another with the caveat we would be moved tomorrow? Why not clean it now? Why not keep us in the same room? Lobby was just fumigated. I believe they used round up. No outside tables so they sent us to the upper deck. Ordered nachos and two cokes. They only have one coke in the hotel? Nachos are out? Pizza? Maybe So in less than one hour of arrival: Booked into a dirty room Told you will have to change rooms tomorrow Fumigation isn’t that bad No tables outside to eat No drinks available Food is limited to Chinese Well day two The hotel placed us in another room and said we would not have to worry about being moved Left the hotel at 6:30am with our guide and had a wonderful day touring the city and return at 3pm to find the balcony taken over along with the entire upstairs of the hotel by a film or modeling crew. A woman said we would not be allowed to use it until at least 6pm but she wasn’t sure We head to the outdoor restaurant downstairs and told that it is reserved for a private party and we can sit inside. The private party is the film crew!!! Grab an open table outside anyways and the waitress brings one menu. I ask for two. She returns and we ask for two regular cokes. She says with a smile we only have diet!! I ask if we need to drink diet and she says yes as that is all they have. I ask if she finds this funny? She then returns and says they have Pepsi. Ok! So why did you not offer this?? I would tell you that this hotel does not deal with clients who pay for rooms. This chain only worries about earning income from other sources such as a model shoot I would suggest other hotels any other than this place…
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from ELGIN GUEST RELATIONS, Sales at The Elgin Fairlawn, Kolkata
Responded 2 weeks ago
Dear Sir / Madam ! On behalf of the entire team from The Elgin Fairlawn, Kolkata (Calcutta), we thank you for your feedback ! We shall certainly look into the points highlighted & shall take necessary steps to recover. Housed in a 1783 building with a colonial-era vibe, this memorabilia-filled, family-run hotel is a minutes' walk from the Indian Museum and a 6-minute stroll from the nearest metro station. It’s also 2.3 km from the landmark Victoria Memorial. The rooms feature free Wi-Fi, plus flat-screen TVs, mini fridges, and tea and coffee making facilities. Other meals (including afternoon tea) are offered in the Imperial dining room, as well as on a terrace. There's also a relaxed guest lounge and a garden patio. The property has a generator for backup power. My warmest regards, Mr Rabindra Nath Pal, General Manager, The Elgin Fairlawn, Kolkata 13A, Sudder Street, Kolkata, West Bengal 700016 Telephone: +91- 033 2252 1510 The Elgin Central Reservations - +91-33-40646300 Email- reservations@elginhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived to the hotel and they provided us a room that was dirty and told us we could have a clean room tonight but would have to move to another room tomorrow. The hotel decided to fumigate today on our arrival and it’s both toxic and horrible smelling. Tried to have lunch, but since the patio was full they requested we eat in the dining room with the fumes from the fumigation. They found a spot for us on the top patio and everything we tried to order for lunch, they were out of everything, including one coke in the entire hotel. The desk staff only partially listened to our concerns until we suggested noting our experience on trip advisor. Would not recommend this hotel to anyone as there are much better places to stay without the hassles of this hotel has provided.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from ELGIN GUEST RELATIONS, Sales at The Elgin Fairlawn, Kolkata
Responded 2 weeks ago
Dear Sir / Madam ! On behalf of the entire team from The Elgin Fairlawn, Kolkata (Calcutta), we thank you for your feedback ! We shall certainly look into the points highlighted & shall take necessary steps to recover. Housed in a 1783 building with a colonial-era vibe, this memorabilia-filled, family-run hotel is a minutes' walk from the Indian Museum and a 6-minute stroll from the nearest metro station. It’s also 2.3 km from the landmark Victoria Memorial. The rooms feature free Wi-Fi, plus flat-screen TVs, mini fridges, and tea and coffee making facilities. Other meals (including afternoon tea) are offered in the Imperial dining room, as well as on a terrace. There's also a relaxed guest lounge and a garden patio. The property has a generator for backup power. My warmest regards, Mr Rabindra Nath Pal, General Manager, The Elgin Fairlawn, Kolkata 13A, Sudder Street, Kolkata, West Bengal 700016 Telephone: +91- 033 2252 1510 The Elgin Central Reservations - +91-33-40646300 Email- reservations@elginhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Celebrated my wife’s birthday here. The hotel staff have been most helpful. Everyone from the Marketing team (Ms Subrata Nandy) to the hotel staff (Riya and team) helped plan and execute the perfect surprise birthday. The food is great, and one must try at least a few of the fish/prawn recipes they serve. The in-house chef takes requests seriously and accommodates special recipes should you feel the need for it. Also the property is pet friendly at no extra cost.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ELGIN GUEST RELATIONS, Sales at The Elgin Fairlawn, Kolkata
Responded 2 weeks ago
Dear Sir / Madam ! On behalf of the entire team from The Elgin Fairlawn, Kolkata (Calcutta), we thank you for your feedback ! It was indeed very heartfelt of you to give such a warm and genuine detailed review and we are indeed grateful! Housed in a 1783 building with a colonial-era vibe, this memorabilia-filled, family-run hotel is a minutes' walk from the Indian Museum and a 6-minute stroll from the nearest metro station. It’s also 2.3 km from the landmark Victoria Memorial. The rooms feature free Wi-Fi, plus flat-screen TVs, mini fridges, and tea and coffee making facilities. Other meals (including afternoon tea) are offered in the Imperial dining room, as well as on a terrace. There's also a relaxed guest lounge and a garden patio. The property has a generator for backup power. My warmest regards, Mr Rabindra Nath Pal, General Manager, The Elgin Fairlawn, Kolkata 13A, Sudder Street, Kolkata, West Bengal 700016 Telephone: +91- 033 2252 1510 The Elgin Central Reservations - +91-33-40646300 Email- reservations@elginhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Four nights in this historic hotel were a pleasure. We even got to watch the setup for filming a Bollywood movie in the hotel. Yes, it's old and under refurbishment. But it's a real deal in the meantime. A/C works; geyser can be cranky; staff is wonderful; bookshelves full of interesting reads; elegant lounges and balconies; rooms at the back are quiet; beds comfortable; linens clean; food excellent and safe for western tummies. Highly recommend.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from ELGIN GUEST RELATIONS, Sales at The Elgin Fairlawn, Kolkata
Responded 17 Jul 2022
Dear Sir / Madam ! On behalf of the entire team from The Elgin Fairlawn, Kolkata (Calcutta), we thank you for your feedback ! It was indeed very heartfelt of you to give such a warm and genuine detailed review and we are indeed grateful! Housed in a 1783 building with a colonial-era vibe, this memorabilia-filled, family-run hotel is a minutes' walk from the Indian Museum and a 6-minute stroll from the nearest metro station. It’s also 2.3 km from the landmark Victoria Memorial. The rooms feature free Wi-Fi, plus flat-screen TVs, mini fridges, and tea and coffee making facilities. Other meals (including afternoon tea) are offered in the Imperial dining room, as well as on a terrace. There's also a relaxed guest lounge and a garden patio. The property has a generator for backup power. My warmest regards, Mr Rabindra Nath Pal, General Manager, The Elgin Fairlawn, Kolkata 13A, Sudder Street, Kolkata, West Bengal 700016 Telephone: +91- 033 2252 1510 The Elgin Central Reservations - +91-33-40646300 Email- reservations@elginhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ants on the bed - we discovered on the last day Trapped between very busy street - the minute you leave the room the smell is bad since some of the hotel is open area. No central air-conditioning - so you need to open windows to recycle air and there's no fly-proofing. The hotel overlooks a very busy and crowded street so forget about privacy. Power outage for almost 2 hours at 10.30pm, happened again the next day - staff claims they called every room after we complained, but we were in our rooms for over 30 minutes in the dark before coming out ourselves. We asked for candles to take up to our room - after complaining that we shouldn't have had to ask they responded with"it's a fire hazard so we don't offer" Apathetic staff - the reception just nods at everything and does nothing. If they don't do a breakfast buffet it can take as long as 2 hours to eat your meal because their dining area is understaffed.…
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from ELGIN GUEST RELATIONS, Sales at The Elgin Fairlawn, Kolkata
Responded 30 Jun 2022
Dear Sir/ Madam ! On behalf of the entire team from The Elgin Fairlawn, Kolkata (Calcutta), I sincerely apologise to you for the inconvenience caused to you during your stay with us . I have made a note of your points . My contact details are below for your ready reference. As you are aware ! The Elgin heritage hotel chain run by the Oberoi family of hoteliers has recently acquired the property and please be rest assured that as this iconic hotel is passed down from the Smith family to the Oberoi family all efforts will be made to restore and refurbish the property with all modern amenities yet keeping in mind the colonial ambience and aesthetics . The idea is to strike the right balance between the yester years and the modern contemporary world, and so we envision to bring back this colonial beauty back to life as a boutique heritage hotel with all its history and glory. Housed in a 1783 building with a colonial-era vibe, this memorabilia-filled, family-run hotel is a minutes' walk from the Indian Museum and a 6-minute stroll from the nearest metro station. It’s also 2.3 km from the landmark Victoria Memorial. The rooms feature free Wi-Fi, plus flat-screen TVs, mini fridges, and tea and coffee making facilities.Complimentary perks include full English breakfast and parking. Other meals (including afternoon tea) are offered in a dining room, as well as on a terrace. There's also a relaxed guest lounge and a garden patio. The property has a generator for backup power. My warmest regards, Mr Rabindra Nath Pal, General Manager, The Elgin Fairlawn, Kolkata 13A, Sudder St, Kolkata, West Bengal 700016 Telephone: +91- 33 2252 1510 The Elgin Central Reservations - +91-33-40646300 Email- reservations@elginhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room , bed linen was v dirty with paint chipping off and broken bathtub in the bathroom. There’s no air conditioning in the common areas with poor service. The rooms are old and dirty. No kidding , walls are falling down and unfortunately this is what they call it Heritage boutique hotel.
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Date of stay: April 2022Trip type: Travelled with family
Room Tip: Do not stay here !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from ELGIN GUEST RELATIONS, Sales at The Elgin Fairlawn, Kolkata
Responded 11 May 2022
Dear Sir ! On behalf of the entire team from The Elgin Fairlawn, Kolkata (Calcutta), I sincerely apologise to you for the inconvenience caused to you during your stay with us . I have made a note of your points . My contact details are below for your ready reference. As you are aware ! The Elgin heritage hotel chain run by the Oberoi family of hoteliers has recently acquired the property and please be rest assured that as this iconic hotel is passed down from the Smith family to the Oberoi family all efforts will be made to restore and refurbish the property with all modern amenities yet keeping in mind the colonial ambience and aesthetics . The idea and aim is to strike the right balance between the yester years and the modern contemporary world, and so we envision to bring back this colonial beauty back to life as a boutique heritage hotel with all its history and glory. Housed in a 1783 building with a colonial-era vibe, this memorabilia-filled, family-run hotel is a minutes' walk from the Indian Museum and a 6-minute stroll from the nearest metro station. It’s also 2.3 km from the landmark Victoria Memorial. The rooms feature free Wi-Fi, plus flat-screen TVs, mini fridges, and tea and coffee making facilities.Complimentary perks include full English breakfast and parking. Other meals (including afternoon tea) are offered in a dining room, as well as on a terrace. There's also a relaxed guest lounge and a garden patio. The property has a generator for backup power. My warmest regards, Mr Rabindra Nath Pal, General Manager, The Elgin Fairlawn, Kolkata 13A, Sudder St, Kolkata, West Bengal 700016 Telephone: +91- 33 2252 1510 The Elgin Central Reservations - +91-33-40646300 Email- reservations@elginhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Little would you know about this place from outside, this is one of the most beautiful properties i have been to in Kolkata. With stunning natural views, this old building has been converted to a first class property where you get all the luxurious amenities that will make your stay comfortable. The rooms are spacious , well ventilated, well maintained. The price is on the higher side but is justified because of the quality that they provide. The food is even better, you can either enjoy a kingly meal or you may opt for a open cafe ambience depending upon your choice as they have 2 different set ups for dining. The look drastically changes during the night and i am still confused about which look did i like more, the morning one or the evening one. Had tried many tasty dishes, the mushroom lasagne being my top favourite. You can also opt for quick bites while you chitchat with your friends in the evening. A great place to stay while you are in Kolkata…
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ELGIN GUEST RELATIONS, Sales at The Elgin Fairlawn, Kolkata
Responded 23 Apr 2022
Dear Sir / Madam ! On behalf of the entire team from The Elgin Fairlawn, Kolkata (Calcutta), we thank you for your feedback ! It was indeed very heartfelt of you to give such a warm and genuine detailed review and we are indeed grateful! Housed in a 1783 building with a colonial-era vibe, this memorabilia-filled, family-run hotel is a minutes' walk from the Indian Museum and a 6-minute stroll from the nearest metro station. It’s also 2.3 km from the landmark Victoria Memorial. The rooms feature free Wi-Fi, plus flat-screen TVs, mini fridges, and tea and coffee making facilities. Other meals (including afternoon tea) are offered in the Imperial dining room, as well as on a terrace. There's also a relaxed guest lounge and a garden patio. The property has a generator for backup power. My warmest regards, Mr Rabindra Nath Pal, General Manager, The Elgin Fairlawn, Kolkata 13A, Sudder Street, Kolkata, West Bengal 700016 Telephone: +91- 033 2252 1510 The Elgin Central Reservations - +91-33-40646300 Email- reservations@elginhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Elgin Fairlawn has been one of the oldest heritage property which has maintained its glory since years. It is one of heritage luxury property which has been serving since years From Food to Service they have it all covered You should definitely visit once to have the perfect Royal experience. I personally loved there Main courses and Dessert (must try there desserts)
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ELGIN GUEST RELATIONS, Sales at The Elgin Fairlawn, Kolkata
Responded 23 Apr 2022
Dear Sir / Madam ! On behalf of the entire team from The Elgin Fairlawn, Kolkata (Calcutta), we thank you for your feedback ! It was indeed very heartfelt of you to give such a warm and genuine detailed review and we are indeed grateful! Housed in a 1783 building with a colonial-era vibe, this memorabilia-filled, family-run hotel is a minutes' walk from the Indian Museum and a 6-minute stroll from the nearest metro station. It’s also 2.3 km from the landmark Victoria Memorial. The rooms feature free Wi-Fi, plus flat-screen TVs, mini fridges, and tea and coffee making facilities. Other meals (including afternoon tea) are offered in the Imperial dining room, as well as on a terrace. There's also a relaxed guest lounge and a garden patio. The property has a generator for backup power. My warmest regards, Mr Rabindra Nath Pal, General Manager, The Elgin Fairlawn, Kolkata 13A, Sudder Street, Kolkata, West Bengal 700016 Telephone: +91- 033 2252 1510 The Elgin Central Reservations - +91-33-40646300 Email- reservations@elginhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$70 - $89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel fairlawn
LOCATION
IndiaWest BengalKolkata DistrictKolkata (Calcutta)
NUMBER OF ROOMS
19
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Frequently Asked Questions about The Elgin Fairlawn, Kolkata
Which popular attractions are close to The Elgin Fairlawn, Kolkata?
Nearby attractions include Sunshine (0.1 km), New Market (0.2 km), and Indian Museum (Jadu Ghar) (0.2 km).
What are some of the property amenities at The Elgin Fairlawn, Kolkata?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Elgin Fairlawn, Kolkata?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to The Elgin Fairlawn, Kolkata?
Conveniently located restaurants include Baan Thai, ThreeSixtyThree°, and Blue Sky Cafe.
Does The Elgin Fairlawn, Kolkata have airport transportation?
Yes, The Elgin Fairlawn, Kolkata offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Elgin Fairlawn, Kolkata located near the city centre?
Yes, it is 0.5 km away from the centre of Kolkata (Calcutta).
Are any cleaning services offered at The Elgin Fairlawn, Kolkata?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Elgin Fairlawn, Kolkata?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The Elgin Fairlawn, Kolkata?
Many travellers enjoy visiting Ramakrishna Mission Swami Vivekananda's Ancestral House and Cultural Centre (3.2 km), General Post Office (1.6 km), and Fort William (1.5 km).
Is The Elgin Fairlawn, Kolkata accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.