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15 Jawaharlal Neharu Road, Kolkata (Calcutta) 700013 India
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What is Travellers’ Choice Best of the Best?
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About

#1 of 1,034 hotels in Kolkata (Calcutta)
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
The Oberoi Grand, fondly referred as the 'Grande Dame of Chowringhee' offers the ultimate classical residence in the City of Joy. This heritage hotel’s neo-classical facade and grand pillared entrance mark a successful fusion of classical Victorian and traditional Indian style and reflect the city’s colonial history.Standing stately for over 125 years, The Oberoi Grand combines classic architecture and charm with state of the art amenities and facilities, offering guests an oasis of tranquility amidst the bustling city.The hotel features elegantly appointed rooms, equipped with all modern facilities blending uniquely with the colonial architecture.The hotel is located in the main business and shopping district of Kolkata (Park Street, BBD Bag, and Chowringhee) and is in walking distance from most corporate and government offices. It is also conveniently located close to major convention centers, legislative offices, banks, Consulates, Deputy High Commissions, Chambers of Commerce and clubs. This ideal location makes the hotel a perfect base for the business and the leisure traveler.The dining options at the hotel provide a great opportunity to savor cuisines from around the globe. Recreational facilities include an outdoor swimming pool, a fitness centre and a full service Oberoi Spa.The city centre location makes the hotel an ideal conference and meetings venue. The options vary from a spectacular ballroom for large conferences and smaller meeting rooms for business gatherings and seminars. A 24 hour business centre fully equipped with modern facilities includes a meeting room along with secretarial services.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Kids stay free
Babysitting
Valet parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Poolside bar
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bathrobes
Private balcony
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
On-demand films
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Business
Languages Spoken
English, Hindi
Hotel links
Special Offer:Enjoy 10% savings

Location

Full view
100Great for walkers
Grade: 100 out of 100
141Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
3856Reviews24Q+A100Room tips
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Sawoni D wrote a review Yesterday
3 contributions
I went there to dine alone being a bit hesitant but then I found warmth. The place has great ambience and food is great too. I had Nancy Ganguly as my server. She is sweet and very professional. Eased me in the whole dining out alone situation.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SAGAR NAGPAL wrote a review Sep 2022
Dehradun, India19 contributions10 helpful votes
Hotel's Favourite
It is always a Pleasure to be back at The Grand , Mayan Dhawan the Hotel Manager doesn't leave any stones unturned, 3 days at the hotel were the Grand way, every way possible. Mr. Belal was throughly missed, as he takes care of my cozy suite , Mr Nitesh Tiwari the laundry supervisor was on his toes and did his very best to make sure my room and trip we're perfect .Many thanks to you . Snehail at the bar and Ayush at the pool were very professional and deserves special mention, thanks to Ms. Ishali for pralines Thanks to Pillar Mr. Sarkar and Aaron at concierge for my new speedo's. Airport representative and all chauffeur thanks again. Will see you soon 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from MAYAN DHAWAN, Owner at The Oberoi Grand
Responded 4 Sep 2022
Dear Mr. Nagpal, Thank you for choosing The Oberoi Grand and for your most valued patronage. It is always such a pleasure to have you stay with us and we feel truly privileged that you took time out to share your experience through this review on TripAdvisor. I am delighted to know that you enjoyed your stay and that the team were able to create a warm, friendly home-away-from-home experience. Thank you for highlighting our hotel and our people – this is truly heart-warming. We deeply value your sentiments and I have taken the liberty of sharing your appreciation with my team and with the individuals you have identified for their exceptional service and kindness. I am sure your words of encouragement will go a long way in inspiring and motivating each of us to deliver Service Par Excellence to all our discerning guests. Belal has moved to The Oberoi Sukhvilas in Chandigarh. We cannot wait to welcome you back and look forward to having you stay with us again sometime soon. The team and I remain at your disposal always. Thank you. Best regards, Mayan Dhawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anandini G wrote a review 4 Dec
1 contribution
The whole evening was very well complemented with the food, ambience and the very warm services. We really had a beautiful time, thanks to Oberoi. Looking forward to yet another beautiful evening very soon
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MAYAN DHAWAN, Owner at The Oberoi Grand
Responded 2 days ago
Dear Guest, Thank you for choosing The Oberoi Grand. It was a pleasure to have you and your family dine at the poolside. Thank you also for taking the time to review us on TripAdvisor and share your experience. My team and I are truly delighted to know that you loved the charm of dining at the Poolside and had a pleasant evening with warm and gracious hospitality. I am indeed touched by your generous words of appreciation for the hotel and our people - we value your sentiments. It is wonderful to know that as a team we were able to deliver the service and experience our guests have come to expect from us and I am happy that the team went out of their way to delight you. We look forward to welcome you and I remain at your disposal always. Thank you. Best regards, Mayan Dhawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PawanKGupta wrote a review 3 Dec
Gurugram (Gurgaon), India287 contributions114 helpful votes
+1
Just wow! 100 plus year old really grand property, a heritage site right in the heart of the City of Joy (Kolkata). Hard to find these kind of excellent properties having bustling downtown just around them. Oberoi's are known for their hospitality but I missed to experience the same as checkin was not smooth and provided room was not good. Although the staff tried to fix everything but a bad experience sticks to your mind. It was a 4 day stay and I tried to explore the property. So, when the infrastructure is good and you have got the backing of one of the most elite hospitality group - OBEROI's, all that staff of any such hotel is left with is to provide a seamless experience to guests. But here is the challenge if the staff is not trained well. Despite mentioning that I am on a long business trip ahead of time, they never prepared for my arrival. Waited for check in without being offered to sit. Was given a room with windows looking over all pigeon ... and dirt. Not done. Had to escalate and then get things fixed. But why do you waste our time? Even Restaurant staff made me wait unnecessarily even without checking that tables were available. Clear training gap. Anyways, young GM was kind enough to take out time and meet in person, thanks to him and wish him loads of luck. Also, thank him and his team for fixing things.
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Date of stay: April 2022Trip type: Travelled on business
Room Tip: Ask for a pool facing spacious balcony rooms, you will love it. Tell your food requirements to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MAYAN DHAWAN, Owner at The Oberoi Grand
Responded yesterday
Dear Mr. Gupta, Thank you for your most valuable time and constructive feedback. We are truly distressed to note that you left unhappy and that the overall stay and experience left a lot to be desired. Thank you for highlighting the shortfalls in service during your stay with us in April this year. Ours is a people business and I firmly believe that we are only as good as our frontline assistants. We place great value on your feedback and I admit there has been a gap between our promise and delivery in terms of service. I personally commit to you that we will re-train the team on aspects of quality, maturity, professionalism and to have an eye for detail so that we get the basics right the first time. I completely understand your disappointment – in particular the delay at check-in and that you had to wait for the room and table at the restaurant. I have further noted your feedback regarding the view from the room and cleanliness of the window from the outside. Whilst I am glad the team proactively upgraded you to a Premier room, unfortunately, these shortfalls have regrettably presented to you a misleading impression of our guest sensitivity and service orientation. Together as a team, we will take learnings from your feedback and work on the areas of improvement you have highlighted so that we deliver a more memorable and comfortable stay in the future. As the leader of the team, I humbly request you to treat this experience in isolation. I do sincerely hope you will find it in your heart to give us another opportunity to make amends and surpass your expectations. On another note, thank you so much for appreciating the grandeur of the hotel, its maintenance and upkeep over the decades and its central location. We would love to welcome you back. The team and I remain at your disposal always. Thank you, Best regards, Mayan Dhawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nikunj Agarwal wrote a review 2 Dec
Kolkata (Calcutta), India1 contribution
Amazing experience at The Baan Thai Oberoi Grand the food and service is on the next level , this place is my all time favourite and we do visit over here quit a bit . Today on my son’s birthday the service given by Tenzang Anki Indranil Aditya and team were really good.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MAYAN DHAWAN, Owner at The Oberoi Grand
Responded 2 days ago
Dear Mr. Mr. Agarwal, Thank you for giving us the opportunity to serve you. Thank you also for choosing The Oberoi Grand to celebrate your son’s birthday and dine with us. We deeply appreciate you sharing your experience on TripAdvisor. I am delighted to know that you loved the entire meal experience –the warm welcome, ambience, authentic Thai food and personalized service. I am glad Tenzing, ankit, Indranil and Aditya went the extra mile to look after you and your family and make the occasion truly special. We appreciate your sentiments and I have personally passed on your comments to them and the entire team. We would love to welcome you back and all of us remain at your disposal always. Thank you. Best regards, Mayan Dhawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shantanu wrote a review 2 Dec
2 contributions
It was a wonderful experience at The Baan Thai restauraunt , no doubt one of the best restaurants in Kolkata, one should not skip when you are in the city. Indranil and Tenzing was serving us and they did an incredible job.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MAYAN DHAWAN, Owner at The Oberoi Grand
Responded 2 days ago
Dear Guest, Thank you for taking the time to review us on TripAdvisor and for sharing your experience at the hotel. It was a pleasure to have you be our guest – thank you for choosing Baan Thai at The Oberoi Grand. We are delighted to know that you enjoyed the food and ambience at our Thai speciality restaurant. Our chefs are so glad you loved the food. Thank you for recognizing our people. I am indeed touched by your generous words and shared your sentiments with Tenzing. It is wonderful to know that he and the team made you feel comfortable and at home. They will be happy to know that their efforts have been so well appreciated. We look forward to welcome you back to this iconic hotel in the City of Joy. If I can be of any assistance in the future, do let me know. Thank you. Best regards, Mayan Dhawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dreamer33980041781 wrote a review Nov 2022
It was a excellent property with amazing old world charm. When you enter the lobby you feel like a king. Had a wonderful stay. I was there for my business trip travelling with my business partner. It was amazing. The check in process till the check out was smooth. Shoutout to Rishab Jaiswal from front desk. He is an amazing person and he was very helpful with suggesting some places near by where I could go and explore in the little time I had. Will definitely visit again
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MAYAN DHAWAN, Owner at The Oberoi Grand
Responded 4 days ago
Dear Guest, Thank you for choosing The Oberoi Grand as your preferred hotel accommodation in the city. It was a pleasure to have both of you stay and thank you for sharing your experience with other travellers on TripAdvisor. I am so glad to know that you had a truly memorable stay even though you were on a short business trip. Thank you for highlighting the grandeur of the hotel, the rich colonial feel and Victorian style architecture, its central location and accessibility to most places of interest and the genuine warm service with a smile! We are fortunate to have a lovely team of ladies and gentlemen, who go the extra mile to bring a smile and create beautiful memories for our guests. Our people are most precious to us – it is touching that you took the time to recognize the efforts of Rishab! The team and I look forward to welcome you back to your home at The Oberoi Grand, Kolkata. Thank you. Best regards, Mayan Dhawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ncagarwalgoa@gmail.com wrote a review Nov 2022
1 contribution
Heard alot about this hotel and it was all true. RIGHT From entrance to room it was a great welcome by team. Thanks to Irshad who was very helpful and good with his service. He made us comfortable and listened to us carefully
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MAYAN DHAWAN, Owner at The Oberoi Grand
Responded 2 days ago
Dear Guest, Thank you for choosing The Oberoi Grand and for giving us an opportunity to showcase our warm and gracious hospitality. It was a pleasure to have you and your family stay with us and we so look forward to welcome you back in the future. Thank you for taking out time to share your stay and experience on TripAdvisor and for this review. We feel privileged. I am glad to know that you all had a comfortable stay and that you felt welcomed and looked after from the time of your arrival until departure – thank you for your generous appreciation for the team and Irshad. I am happy we were able to deliver a memorable experience. Indeed people are our greatest asset and thank you for recognizing their efforts to create guest delight. I have shared your appreciation with them. The Oberoi Grand is your home in Kolkata and all of us look forward to welcome you back to this iconic hotel. We remain at your disposal always. Best regards, Mayan Dhawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ranadhir S wrote a review Nov 2022
1 contribution
I would love to mention specially Suprio Das for his excellent service, very impecable one. The ccokie and cakes were awesome, even tea and cofee too Took very good care of us. looking for to visit soon. Keep up the good work Suprio.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MAYAN DHAWAN, Owner at The Oberoi Grand
Responded 4 days ago
Dear Guest, It was wonderful to have you and your family stay with us. Thank you for choosing The Oberoi Grand and for taking the time to review us on TripAdvisor and share your experience. My team and I are delighted to know that we were able to live up to your expectations and make the stay both comfortable and memorable. I am glad you loved the hotel and Suprio and the team made you and your family feel truly special. Thank you for your appreciation which I have shared with him - it feels so motivating with positive feedback from well-travelled guests like you. We value your patronage and look forward to welcome you back. If I can be of any assistance at the hotel, it would be my pleasure. Thank you. Best regards, Mayan Dhawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
으뜸 wrote a review Nov 2022
Siheung, South Korea1 contribution
정말 맛있는 태국음식레스토랑 쉐프가 이산 출신으로 원하는대로 만들어준다. 오베로이 호텔 오면 여긴 꼭 와봐야 할 듯 최고 Bann thai is reallty good. Especially the service is fantastic. The mood of restaurant is good. I met the best staff his name is Mr. Tanzeng. He recommended the very good food and kind as well. The food is absolutely Thai style since the chef is from Issan, Thai.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MAYAN DHAWAN, Owner at The Oberoi Grand
Responded 4 days ago
Dear Guest, Thank you for choosing The Oberoi Grand. It was a privilege to welcome you at the hotel. Thank you for sharing your dining experience with other guests on TripAdvisor. I am so happy to know that you loved the authentic Thai food, warm, personalized service and ambience at Baan Thai our Thai speciality restaurant. I am happy Tenzing personally looked after you. We are in the business of creating memories and I have shared your sentiments with him. We truly value your patronage and I look forward to welcome you back. If I can be of any assistance in the future, do reach out to me. Thank you. Best regards Mayan Dhawan Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$123 - $168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the oberoi grand hotel kolkata (calcutta), oberoi grand hotel, oberoi grand kolkata
LOCATION
IndiaWest BengalKolkata DistrictKolkata (Calcutta)
NUMBER OF ROOMS
209
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THE OBEROI GRAND (Kolkata (Calcutta), West Bengal) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about The Oberoi Grand
Which popular attractions are close to The Oberoi Grand?
Nearby attractions include Sunshine (0.5 km), New Market (0.1 km), and Indian Museum (Jadu Ghar) (0.4 km).
What are some of the property amenities at The Oberoi Grand?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Oberoi Grand?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Oberoi Grand?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Oberoi Grand?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to The Oberoi Grand?
Conveniently located restaurants include Baan Thai, ThreeSixtyThree°, and Blue Sky Cafe.
Are there opportunities to exercise at The Oberoi Grand?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does The Oberoi Grand have airport transportation?
Yes, The Oberoi Grand offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Oberoi Grand located near the city centre?
Yes, it is 0.2 km away from the centre of Kolkata (Calcutta).
Are any cleaning services offered at The Oberoi Grand?
Yes, dry cleaning and laundry service are offered to guests.
Does The Oberoi Grand offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.