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ITC Sonar

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#4 of 216 Hotels in Kolkata
Certificate of Excellence
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ITC Sonar
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1,658 Reviews from our TripAdvisor Community

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Showing 1,623: English reviews
Kolkata, India
Reviewed 26 March 2016 via mobile

The staff is extremely courteous and warm. The food in the buffet restaurant the Eden Pavilion is too good. Would definitely recommend everyone visiting Kolkata to experience the hotel. Ms. Kunju, Ms. Suvekcha, Mr. Vazifdar were very welcoming.

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Helpful?
Thank levi198
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor. We are delighted to note that you had a pleasant stay at the hotel. We appreciate your recommendation and look forward to welcome you back in your future visits. Warmest regards, Atul Bhalla General Manager ITC Sonar, Kolkata

Reviewed 26 March 2016 via mobile

I travel a lot and stay in hotels very often, I must admit, if I have to rate hotels... ITC will be rated right at the top. The service brilliant. Food perfect. The speed at the reception world class. Looking forward to returning soon. All the best. Keep up the good work.

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Helpful?
Thank bhaven udeshi
Chennai
Reviewed 24 March 2016

I checked into Sonar on a short stay on 10th of March after 6-7 months. Had a pleasant surprise to find Mr Tumasp Vazifdar, the asst front of manager and Ms Kunju, guest relations, waiting for me and helped for a smooth and quick check in. It was such great relief after a long day that you are made to...

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Helpful?
1Thank Srijanakas
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your response on Trip Advisor. We are delighted to note your experience and are happy to learn that you had a memorable time at ITC Sonar, Kolkata. Your recommendation is deeply valued and we look forward to welcoming you back to create many more great memories together. Warmest regards, Atul Bhalla General Manager ITC...

Kolkata, India
Reviewed 24 March 2016 via mobile

Was dere after the exams and hd such a relaxing tym. The pool is so awesome and the gym is well equipped fr workout. Loved the experience at the buffet in eden pavilion. Will surely hit the place again for a nice tym.

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Helpful?
Thank Shreya D
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor. We have are delighted to note that you had a wonderful experience. Your recommendation is deeply appreciated and we look forward to welcome you back. Warmest regards, Atul Bhalla General Manager ITC Sonar, Kolkata

Kolkata, India
Reviewed 24 March 2016

I have been conducting business at this hotel for the past 10 years; the rooms, service, food, staff, and overall feel is in one work - excellent. Special mention can be made of head concierge Mr Urbish Dutta, who has shown unparalleled hospitality par excellence towards me and my business clients. During every visit Mr Dutta has been most helpful...

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Helpful?
Thank debprasad
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, We are delighted to note that you an enjoyable stay with us. We are truly motivated to ensure we live up to your expectations always. I will personally convey your positive feedback to Urbish I am sure this will motivate him to further excel and reach greater heights. Your patronage is highly valued and we look forward to...

Reviewed 24 March 2016 via mobile

Fantastic stay. We were made to feel special. Lookin forward to visit again soon. Excellent food. Check in and check out procedure was brilliantly managed on a very busy day. Very hardworking and pleasant staff.

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Helpful?
Thank abudeshi
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor. We deeply appreciate your comments. Designed to meet high levels of safety without compromise on luxury, ITC Sonar pays tribute to the beauty of Bengal. We thank you for your recommendation and look forward to welcome you back Warmest regards, Atul Bhalla General Manager ITC Sonar, Kolkata

Giessen, Germany
Reviewed 23 March 2016

was in this hotel 3rd time. the setting is very beatiful with the ponds and flowers. The gym is upstairs with view to the pool, has very good restaurants and excellent breakfast buffet. Rooms have all ammenities you can think of. One of the best ITC hotels I stayed in India.

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Helpful?
Thank blueskies15-10
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for your sharing your feedback on Trip Advisor. We are delighted to note your lovely comments are happy to learn that you had a wonderful stay. ITC Sonar pays tribute to the beauty of Bengal. The resort like feel to a luxury business hotel is unique and we endeavor to offer our guests a ‘home away...

Shirdi
Reviewed 23 March 2016

Was a good stay. the staff was very attentive and helpful. the rooms however could do with a bit of up gradation... seems very old times. the fitness centre was very good and the lotus ponds with fish were excellent

Review collected in partnership with ITC hotels
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Helpful?
Thank Pankaj J
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor. We are happy to learn that you had a comfortable stay at ITC Sonar. Our ongoing renovation schedule also ensures the product cycle is kept contemporary and is carried out in a phased manner. We have noted your observations and regret the inconvenience caused. Your patronage is deeply valued...

Reviewed 21 March 2016 via mobile

It's my second home. I'm almost here every week. They have 4 speciality restaurants and one must try all of them. The rooms are well appointed as you would expect from a five star. The staff are courteous and sometimes go out of the way to meet their service commitments. All in all a good hotel and I'm never disappointed....

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1Thank FoodieAv8r
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, We are delighted to note that you an enjoyable stay with us. We are truly motivated to ensure we live up to your expectations always. Your patronage is highly valued and we look forward to welcome you back. Warmest regards, Atul Bhalla General Manager ITC Sonar, Kolkata

Mumbai
Reviewed 19 March 2016

This hotel showing its age now... definitely needs renovation. The buffer dinner wasn't high quality in food or service terms. Breakfast was just about adequate, but doesn't live up to expectations. Service was middling. Not a great experience.

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Helpful?
Thank MumbaiMan
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor. We have noted your comments with great concern. It is most unfortunate that it did not measure up, especially, as we take pride in the excellence and consistency of service and product. Our ongoing renovation schedule also ensures the product cycle is kept contemporary and is carried out in...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about ITC Sonar

Address: Haldane Avenue, Kolkata 700046, India
Region: India > West Bengal > Kolkata
Price Range: ₹ 8,118 - ₹ 15,582 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Sonar 5*
Number of rooms: 238
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Also Known As:
Itc Sonar Hotel Kolkata (Calcutta)
Itc Hotel Kolkata
ITC Sonar Kolkata, West Bengal
Hotel Style:
#2 Family Hotel in Kolkata
#2 Romantic Hotel in Kolkata
#2 Business Hotel in Kolkata
#3 Spa Hotel in Kolkata
#4 Luxury Hotel in Kolkata
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Questions & Answers

Here's what travellers have asked, with answers from ITC Sonar staff and other travellers.
4 questions
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Questions? Get answers from ITC Sonar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“rooms facing water bodies”
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“Speak to the sales team directly for great offers, room schemes & discounts.”
 of 5 bubbles PiyushSaraf0210, 5 Mar 2017 | Read review
“bring mosquito repellent, ask for fruits during the buffet, a good chocolate shop in the lobby”
 of 5 bubbles amarjeetsmutneja, 20 Feb 2017 | Read review
“ITC One room has very nice view with facility of in room breakfast, which i always love.”
 of 5 bubbles itsmenikhill, 17 Feb 2017 | Read review
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