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Sapphire Suites

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170 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Reviewed 1 week ago via mobile

This hotel is a little tired but generally clean and the location is undeniably excellent. Literally a 60 second walk to new market , 2 minutes to chowringhee, 2 minutes to Sudder street and a 10 minute stroll to park street. Staff were friendly enough but breakfast was not up to par. A little overpriced for what you get but...

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Helpful?
Thank Sidi1983
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Guest, Greetings from Sapphire Suites...kolkata It was a immense pleasure to have you as our guest during your recent visit to the city. We sincerely appreciate and thank you for posting a review. Sapphire Suites being centrally located in the heart of the city guarantees you the comfort of a admirable stay complete with all amenities. Our unmatched hospitality,...

Dhaka City, Bangladesh
Reviewed 2 weeks ago

Located right in the heart of New Market, Sapphire Suites is a haven for shopaholics. You could literally shop downstairs, leave bags in the room, and then go out for more shopping! Other than that, the rooms were good, the Wifi okay, and the bathroom clean. The breakfast buffet, however, was weak. That's made up for by the staff, who...

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Helpful?
Thank Rajiv A
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Guest, Thank you for choosing Sapphire Suites and sharing your feedback on trip advisior. We are glad to know that you had a pleasant stay with us and our services were beyond your expectations.Our team is dedicated and makes every effort to provide a perfect stay experience and your kind words are an acknowledgement of your efforts. We look...

Bengaluru, India
Reviewed 15 December 2016 via mobile

The most rude welcome ever got by the reception guy, to the extend that we considered cancelling our reservation. But we could not do that as thier policy will give us zero refund. No option left. Just stay. So we did. The rooms where ok, but not worth for the price they offer. Breakfast, very bad, nothing more to say....

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Helpful?
Thank Nida N
New Delhi, India
Reviewed 21 November 2016

Sapphire Suites offers impeccable service and all the essential amenities to invigorate travellers. Guests of the hotel can enjoy on-site features like in-room dining service, coffee shop, elevator, Gym with steam bath, wi-fi in rooms and public areas. The hotel is listed as one of the best hotels for their excellent service and special offers. Yet again, located at an...

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Helpful?
Thank gauravgoel73
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Guest, Thank you for choosing Sapphire Suites and sharing your feedback on trip advisior. We are glad to know that you had a pleasant stay with us and our services were beyond your expectations. Our team is dedicated and makes every effort to provide a perfect stay experience and your kind words are an acknowledgement of your efforts. We...

Plymouth
Reviewed 16 November 2016 via mobile

Sadly this wasn't for us. We made the mistake of reading reviews from more local guests instead of reading those from overseas travellers. It took us 40 minutes to find the entrance at 4am, through a sea of sleeping bodies and the biggest rats we have ever seen. This is one of the drawbacks from such a central location. It...

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1Thank Posties-wife
Reviewed 6 November 2016 via mobile

This is one of the best hotels I have ever stayed at. The service was exceptional. The staff remembered everything that we liked and made sure to get it for us very quickly. This is the only place I would ever stay when in Kolkata.

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Helpful?
Thank Kristi R
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Guest, It is a pleasure to receive your review about our services and facilities. We are glad to have hosted your stay at Sapphire Suites. your appreciation to our associates have conveyed. your kind appreciation to them.Your comments shall certainly motivate them to display more such ‘Moments of Truth’. We look forward to the opportunity of welcoming you back...

Reviewed 1 November 2016 via mobile

I stayed here for 3 nights with my wife and 11 year son. We booked this from OYO rooms. The booking was quick and very transparent. The property is refurbished before 5 years so relatively looks very new.. Very good hot water and that too with good pressure.. The rooms were bit smaller than expected.. But can accommodate extra bed....

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Helpful?
1Thank Mil D
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Guest, Thank you for your great review and we are delighted to learn that you had a great stay with us. We really appreciate your positive feedback regarding our service and facilities.. We are pleased to learn that the ambiance and amenities of our rooms were at par with your expectations. But Just to let everybody know that room...

Dhaka City, Bangladesh
Reviewed 3 October 2016

A decent but slightly overpriced hotel in a good location ( right front of new market). Breakfast was good. Their roof top cafe is a great option if you just want to chill at late night with a glass of cocktail.

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Helpful?
Thank luzanusrat
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Guest , This comment is not for sapphire suites,

Reviewed 24 September 2016

Sometimes some people of some places can contribute too much to remove dissatisfactions; Room service at sapphire is neat and clean and at day time the service is excellent but at night it is not at all satisfactory. This should be improved within short time for maintaining reputation of such excellent place. Yes, regarding the mentioned some people I should...

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Helpful?
Thank Hassan M
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Mr. Hassan, Thank you for choosing Sapphire Suites and sharing your feedback on trip advisior. We are glad to know that you had a pleasant stay with us .We have noted your feedback and would like to apologies for the inconvenience you have faced during your stay at night and would like to assure that this is not the...

chennai
Reviewed 16 August 2016

To General Manager Sapphire Suites Kolkota Hi I had three nights stay at your property. Room was very comfortable. Food was really good. Front office staff were really courteous and kind Ms Moumita was really helpful in arranging cabs for me.Out of the box Mr. Santosh,F O, Security, Mr. Madhan and Mr. Rehman were also really helpful during by stay....

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3Thank sethusuresh
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Guest, Greetings from Sapphire Suites... Hotel Sapphire Suites, Kolkata, is a city centric hotel which is elegant and contemporary in its style. All our rooms are built keeping in mind all the modern city hotel standards and also guest requirements. Our team always strives to offer a complete guest satisfaction to all our guests with the offer of personalized...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service

Additional Information about Sapphire Suites

Address: 15 Lindsay Street | New Market, Kolkata, India
Region: India > West Bengal > Kolkata
Price Range: ₹ 5,528 - ₹ 8,326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sapphire Suites 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Sapphire Suites Kolkata, West Bengal
Hotel Style:
#24 Luxury Hotel in Kolkata
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Questions & Answers

Here's what travellers have asked, with answers from Sapphire Suites staff and other travellers.
4 questions
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1 month ago
Los Angeles, California
3 months ago
London, United Kingdom
Dhaka City, Bangladesh
1 month ago

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Questions? Get answers from Sapphire Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get rooms on the higher floors”
 of 5 bubbles 104rajiva, 5 Jan 2017 | Read review
“Avoid rooms facing New market as if you want some good sleep :)”
 of 5 bubbles luzanusrat, 2 Oct 2016 | Read review
“go for the bigger rooms...standard rooms are very small..”
 of 5 bubbles 273sashis, 13 Jan 2016 | Read review
“Every room has the same view, market area and the city.”
 of 5 bubbles Rospinda, 5 Jan 2016 | Read review
“choose rooms on the third floor”
 of 5 bubbles Pankhuri11, 2 Jan 2016 | Read review
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