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Sapphire Suites

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167 Reviews from our TripAdvisor Community

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Showing 157: English reviews
New Delhi, India
Level Contributor
273 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 1 week ago

Sapphire Suites offers impeccable service and all the essential amenities to invigorate travellers. Guests of the hotel can enjoy on-site features like in-room dining service, coffee shop, elevator, Gym with steam bath, wi-fi in rooms and public areas. The hotel is listed as one of the best hotels for their excellent service and special offers. Yet again, located at an... More 

Helpful?
Thank gauravgoel73
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Guest, Thank you for choosing Sapphire Suites and sharing your feedback on trip advisior. We are glad to know that you had a pleasant stay with us and our services were beyond your expectations. Our team is dedicated and makes every effort to provide a perfect stay experience and your kind words are an acknowledgement of your efforts. We... More 

Plymouth
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago via mobile

Sadly this wasn't for us. We made the mistake of reading reviews from more local guests instead of reading those from overseas travellers. It took us 40 minutes to find the entrance at 4am, through a sea of sleeping bodies and the biggest rats we have ever seen. This is one of the drawbacks from such a central location. It... More 

Helpful?
1 Thank Posties-wife
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

This is one of the best hotels I have ever stayed at. The service was exceptional. The staff remembered everything that we liked and made sure to get it for us very quickly. This is the only place I would ever stay when in Kolkata.

Helpful?
Thank Kristi R
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Guest, It is a pleasure to receive your review about our services and facilities. We are glad to have hosted your stay at Sapphire Suites. your appreciation to our associates have conveyed. your kind appreciation to them.Your comments shall certainly motivate them to display more such ‘Moments of Truth’. We look forward to the opportunity of welcoming you back... More 

Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 weeks ago via mobile

I stayed here for 3 nights with my wife and 11 year son. We booked this from OYO rooms. The booking was quick and very transparent. The property is refurbished before 5 years so relatively looks very new.. Very good hot water and that too with good pressure.. The rooms were bit smaller than expected.. But can accommodate extra bed.... More 

Helpful?
Thank Mil D
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Guest, Thank you for your great review and we are delighted to learn that you had a great stay with us. We really appreciate your positive feedback regarding our service and facilities.. We are pleased to learn that the ambiance and amenities of our rooms were at par with your expectations. But Just to let everybody know that room... More 

Dhaka City, Bangladesh
Level Contributor
4 reviews
Reviewed 3 October 2016

A decent but slightly overpriced hotel in a good location ( right front of new market). Breakfast was good. Their roof top cafe is a great option if you just want to chill at late night with a glass of cocktail.

Helpful?
Thank luzanusrat
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Guest , This comment is not for sapphire suites, More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2016

Sometimes some people of some places can contribute too much to remove dissatisfactions; Room service at sapphire is neat and clean and at day time the service is excellent but at night it is not at all satisfactory. This should be improved within short time for maintaining reputation of such excellent place. Yes, regarding the mentioned some people I should... More 

Helpful?
Thank Hassan M
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Mr. Hassan, Thank you for choosing Sapphire Suites and sharing your feedback on trip advisior. We are glad to know that you had a pleasant stay with us .We have noted your feedback and would like to apologies for the inconvenience you have faced during your stay at night and would like to assure that this is not the... More 

chennai
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 August 2016

To General Manager Sapphire Suites Kolkota Hi I had three nights stay at your property. Room was very comfortable. Food was really good. Front office staff were really courteous and kind Ms Moumita was really helpful in arranging cabs for me.Out of the box Mr. Santosh,F O, Security, Mr. Madhan and Mr. Rehman were also really helpful during by stay.... More 

Helpful?
3 Thank sethusuresh
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Guest, Greetings from Sapphire Suites... Hotel Sapphire Suites, Kolkata, is a city centric hotel which is elegant and contemporary in its style. All our rooms are built keeping in mind all the modern city hotel standards and also guest requirements. Our team always strives to offer a complete guest satisfaction to all our guests with the offer of personalized... More 

Dhaka City, Bangladesh
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 July 2016 via mobile

it was a short 2 nights stay there, extreme good location in terms of shopping concern of new market area....rooms are okay, stuffs are really very good and helpful, slightly high price compare to similar type hotel in that area but may be location is the reason of that premium...

Helpful?
Thank ziaul1975
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Mr. Ziaul. Greetings from Sapphire Suites...Kolkata We express our gratitude that you chose to stay with us on your recent trip and sharing your feedback on TripAdvisor. It is indeed a pleasure to know that you enjoyed your stay with us. It is our constant endeavour to create a wonderful experience of warm hospitality and impeccable service for all... More 

1 review
Reviewed 2 July 2016 via mobile

Great food , specifically Indian food is too much testy . Great service . Great ambiance. Chef Raju (Executive Chef) is excellent. Best part is the cleanliness of the restaurant . All over it is a great experience at SAPPHIRE SUITES

Helpful?
Thank SUBHO C
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Mr. Subho, Greetings from Sapphire Suites...kolkata We are delighted to know that you have enjoyed the food very much at Sapphire Suites . We appreciate the kind words regarding our Executive chef. Our unmatched hospitality, including efficient staff and delicious food, are meant to give our guests value for money and an experience that will stay fresh in their... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 June 2016 via mobile

I have visited there for 2 times Every tine I enjoyed a lot Specially location is very nice Just middle in the shopping paradise. Most best is it's breakfast Just mind blowing Staff is very friendly Room size is ok type, according to the price it needs little bit large The bad about hotel is it's lobby Not good at... More 

Helpful?
1 Thank Mahmudur R
Ravi S, General Manager at Sapphire Suites, responded to this review

Dear Mahmudur R, Greetings from Sapphire Suites..KOLKATA Hotel Sapphire Suites, Kolkata, is a city centric hotel which is elegant and contemporary in its style. All our rooms are built keeping in mind all the modern city hotel standards and also guest requirements. Our team always strives to offer a complete guest satisfaction to all our guests with the offer of... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service

Additional Information about Sapphire Suites

Address: 15 Lindsay Street | New Market, Kolkata, India
Region: India > West Bengal > Kolkata
Price Range: ₹ 4,455 - ₹ 7,951 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sapphire Suites 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Sapphire Suites Kolkata, West Bengal
Hotel Style:
#23 Luxury Hotel in Kolkata
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Questions & Answers

Here's what travellers have asked, with answers from Sapphire Suites staff and other travellers.
2 questions
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Los Angeles, California
1 month ago
London, United Kingdom

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Questions? Get answers from Sapphire Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms facing New market as if you want some good sleep :)”
 of 5 bubbles luzanusrat, 2 Oct 2016 | Read review
“go for the bigger rooms...standard rooms are very small..”
 of 5 bubbles 273sashis, 13 Jan 2016 | Read review
“Every room has the same view, market area and the city.”
 of 5 bubbles Rospinda, 5 Jan 2016 | Read review
“choose rooms on the third floor”
 of 5 bubbles Pankhuri11, 2 Jan 2016 | Read review
“We stayed in room 212, it was nice, bright, big enough, clean. A bit noisy though during the day time.”
 of 5 bubbles Yasmin33, 31 Dec 2015 | Read review
5 of 5
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