The check in process was horrible . I was booked for 4 nights and on reaching the hotel I was told only 2 days payment has been received and balance has to be paid my me . It was 10.30 pm and I told this issue needs to be clarified with the travel agent and it’s late and since u have 2 days payment credited please let me check in . They refused and I had to coordinate with travel agent at 10.30 pm and finally I was given the room at 11 pm .also the reception staff was not courteous and polite . After I chedon I got a call that if u order room service you have to clear bill immediately as the policy of the hotel . I said I am here for 4 days and we normally pay the total outstanding after we check out , you can swipe my card and keep a balance but that too was refused . The breakfast was not bad and the staff was polite and courteous at the restaurant and bar .…
Located in an extremely accessible location on em bypass, this exquisite property is the best place to stay for business purposes, solo or even for couples. It has adequate parking space for cars. The interiors and rooms are one of the finest in the city. Extremely cozy rooms with modern amenities. The colour scheme inside , adds to the poshness of the property. Coming to the Service, it is excellent. The behaviour of the staff and the manager is very amicable. Hassle free check in experience. The food in this property is too good, both quantitatively and qualitatively. The ambience is noteworthy. Special mention of Guest Relations Manager, Alexius Gomes for his assistance and for providing wonderful hospitality. Overall I would recommend everyone to visit NX Hotel and enjoy it's services. I would personally rate it 5/5 stars. Cheers!…
Classic heritage premium hotel to spend your time and create your memories well managed property and good supportive & welcoming staff.would love to stay in NX hotel everytime rest everything is so perfect
Really happy with the experience at NX Hotel.Great food and hospitality. Proper hygiene was maintained.All the arrangements were done accordingly as planned.Thankful to Mr Gomes and Mr Ghosh for their support and help throughout. The staffs deserve a special mention as they did a great job! 🙂👏
It was a short and sweet stay with a nice friendly atmosphere and staff there are really helpful and co-operative. Starting from check in til the time I checked out everything was handled very smoothly by entire team of NX HOTEL.
They're located in E.M. Bypass, Kolkata. Rooms are modern, neat & clean, well sanitised and maintain safety, provides comfortable mattress, has 5 star category amenities, in-room dining is available along with Free WiFi. Their restaurant: Kitchen 165 has a great ambience, and serve high quality dishes. It's a multi-cuisine restaurant and one may call it a "festival of flavours". They're also coming up with a Lounge very soon, I will surely love to visit them once again with my friends. It is their service which fascinated me, their staff are very friendly and helpful. I would definitely recommend this place, be it for a staycation or dining.
NX HOTEL is a wonderful place for staycation and dining. They maintain safety and hygiene as per the govt. Standerisation and fassai accredit. Their restaurant KITCHEN165 is just awesome with proper ambience and delicious food... This puja will rock with NX HOTEL and KITCHEN 165.
It was an excellent experience for me and my family for staycation and Dining. There interior is so gorgeous and ambience like family. For family and friends it's a justified space within a best budget....
Hotel are newly open at E.M.Byepass. Foods are extremely delicious. Rooms are highly decorated. They maintain safety and hygiene as per govt. Standardisation. Room service was excellent. For any kind of trips NX is properly justified by there service and user friendly budget. Make this puja rock with NX HOTEL & KITCHEN165.
I was stayed here for my business trip. The property is newly open. Its situated near Metropolitan near to Byepass Dhaba. It's a 3* boutique property. Kitchen 165 is there restaurant,they server good food and quality was excellent. If anyone want to visit this place please go ahead. Its money worthy.