Lemon Tree Premier, New Town, Kolkata

Lemon Tree Premier, New Town, Kolkata

BG-9, Premises Number 30-1111 New Town, Kolkata (Calcutta) 700156 India
Handing over a box of SWEETS to Subhankar, Executive Chef
Traveller (332)
Room & Suite (51)
Pix with Subhankar & the restaurant staff
Dining (27)

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About

5.0
#6 of 423 hotels in Kolkata (Calcutta)
4.8 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.7 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
City View
Business
Languages Spoken
Hindi
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Airport transportation
Wifi
Indoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Hair dryer
Soundproof rooms
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Kitchenette
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available

Location

BG-9, Premises Number 30-1111 New Town, Kolkata (Calcutta) 700156 India
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 64 out of 100
64
Netaji Subhas Chandra Airport
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Detailed Reviews
vishweshsingh wrote a review Nov 2020
Guwahati, India
4.0 of 5 bubbles
Stayed in room #312, for 3 nights.
Rooms are modern and the size okay. The management takes all measures & precautions in terms of safety for Covid 19. They are all very serious about it.
Rooms are cleaned every alternate days. Sometimes it’s a problem, if you spill something on the floor or you want the bathroom to be cleaned. Buffet breakfast is below average, with very limited items, but you can survive. They have reduced their tariffs with reduced incentives and facilities. The best part is their Complimentary Dinner with fixed menu. Though it becomes boring and monotonous from the third night onwards.
Anyway, I’ll stay again. The prices are very attractive. And the property taking all possible precautions for this pandemic.
Remember, they are operating with minimum staff, so any service or requests will take minimum of 30-45 minutes.
Special thanks to Tarun in the housekeeping department for the prompt service for sorting out the electrical problem in the room.
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lemon Tree Hotels, General Manager at Lemon Tree Premier, New Town, Kolkata
Responded 10 Nov 2020
Dear Guest Thank you for the feedback regarding your visit to Lemon Tree Hotel, Kolkata. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our product/service improvement plan, which we continuously work on. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Mukesh Verma Hotel General Manager Lemon Tree Hotel, Kolkata
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Saurav kumar wrote a review Jun 2020
5.0 of 5 bubbles
Me and our team came to the hotel after the lockdown and the storm. There was no shortage of hotel facilities even in this odd situation. The guard of the hotel, Gayodhar ji, Murali ji checked all the people daily with a thermal scanner and allowed us to enter the hotel. Borototi ji, Tripti ji, Syantan ji, Faiz ji were seen smiling in our service. Tariq ji, Sami ji, Ashish ji, Prabhat ji of house keeping have kept our clothes and rooms neatly clean which was most important in this corona period. Sajjad ji, Piyujit ji, Illivi ji, Janhvi ji, Mayank ji, Ranayjit ji, all of you served food for us with a smile on your face, even when I need breakfast at 6 am, There was no shortage in your service. Pritam ji, Hasanji, you made good and tasty food in the underlying. Heartfelt gratitude to all of you for the smile on your face. Love to all of you.
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Date of stay: June 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lemon Tree Hotels, Marketing at Lemon Tree Premier, New Town, Kolkata
Responded 23 Jun 2020
Dear Guest Thank you for the feedback regarding your visit to Lemon Tree Hotel, Kolkata. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, please email me at gm.pkk1@lemontreehotels.com and I will be happy to handle the arrangements personally. Best Regards, Mukesh Verma Hotel General Manager Lemon Tree Hotel, Kolkata ~8,000 rooms. 80 hotels. 48 destinations.
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Vivek wrote a review Jan 2020
5.0 of 5 bubbles
This was our first engagement with Lemon Tree and we are glad we chose Lemon Tree for all our guests travelling from across the country and outside India for there stay in Kolkata during our wedding celebration. It is located at a convenient location with just twenty minutes drive from Airport and access to some great malls in its vicinity. The management and all its staffs and members are courteous and prompt to help the guests and solve their problems.

Managing accommodation for so many people can prove to be difficulty but our experience was smooth.

I would like to thank the team at Lemon Tree for their exemplary service; from providing clean and well maintained rooms with all modern amenities to easy and flexible check-in and check-out services. We also hosted many functions like Mehendi and other Lunch and Dinner parties at the hotel banquets. The service during these were commendable and the food was delectable. The chef recommended us some of his own specialty and it was something all the guests enjoyed.

We would like to make a special mention of Mr Rohit Sharma and Mr Surajit Das form the F&B department for their assistance in hosting those memorable parties.

Ms Tripti Sharma was very supportive and helpful in coordinating the entirety of our stay.

Lastly we would also thank Mr. Agnijit Ghosh for helping and guiding us from the day we approached them to the day we checked out and making our stay memorable and comfortable.
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Date of stay: November 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheLemonTreeHotels, Manager at Lemon Tree Premier, New Town, Kolkata
Responded 16 Jan 2020
Dear Guest Thank you for the feedback regarding your visit to Lemon Tree Hotel, Kolkata. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, please email me at gm.pkk1@lemontreehotels.com and I will be happy to handle the arrangements personally. Best Regards, Mukesh Verma Hotel General Manager Lemon Tree Hotel, Kolkata ~8,000 rooms. 79 hotels. 47 destinations.
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Fatiul Biraj wrote a review Apr 2021
Guwahati, India
4.0 of 5 bubbles
Had a pleasant stay at Lemon Tree Premier, Kolkata in the month of April, 2021. The hotel is located in New Town free from the mess and clutter of Central Kolkata. The rooms are fresh and crisp as the property is relatively new. In room dining/In house restaurant menu is quite limited. Food quality is okayish. However, the F & B team are ever ready to address your concerns. Their efforts in keeping you happy is appreciable. The breakfast served in the morning is good but seems monotonous when you stay for a longer period. Rotation of breakfast menu/introduction of new items is very much needed. The prices at which the hotel is available these days makes it incredible value for all that it offers. It is a very much recommendable property!!
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lemon Tree Hotels, General Manager at Lemon Tree Premier, New Town, Kolkata
Responded 6 Apr 2021
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Kolkata. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our product/service improvement plan, which we continuously work on. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Warm Regards, Hotel General Manager Lemon Tree Hotel, Kolkata Lemon Tree Hotels ~8,300 rooms. 84 hotels. 51 destinations
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Sohom C wrote a review Mar 2022
5.0 of 5 bubbles
I have stayed in hotels at various places both in India and US, but my experience at Lemon Tree Kolkata is worth mentioning. Every staff member starting from reception to daily housekeeping, laundry, restaurant etc. were very friendly, professional, ready-to-help and, most importantly, patient to hear out. Gautam Dutta was very skill-full in managing the daily housekeeping and laundry related activities and our room was always clean because of him. Citrus Café (restaurant) staff members were greeting, helpful and the entire restaurant was very neat and clean; worth mentioning Sajjad and Rumpa’s names. The food was top class in taste and freshness; specials thanks to the chefs who cooked every additional dish that we requested. This hotel is highly recommended for visiting; along with a clean and comfortable stay, we received homely atmosphere – something that money cannot buy.
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Date of stay: February 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lemon Tree Hotels, General Manager at Lemon Tree Premier, New Town, Kolkata
Responded 3 Mar 2022
Dear Guest Thank you for the feedback regarding your visit to Lemon Tree Hotel, Kolkata. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, please email me at gm.pkk1@lemontreehotels.com and I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Kolkata Lemon Tree Hotels ~8,500 rooms. 87 hotels. 54 destinations.
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AD wrote a review Mar 2021
Pune, India
5.0 of 5 bubbles
I must mention that the Housekeeping team and F&B guys are very cooperative. Without any complaint Pralhad & his housekeeping team did an excellent job during our stay of 3 months, they always taking care of us, they always kept my room neat & clean, kept all required toiletries in an organized way, whenever there is any problem Pralhad took the initiative to call the maintenance guy to resolve my complaint. It was the same case with the F&B team; they too were very cooperative, especially Pradipta & Sayan from the F&B team took good care of us during the entire duration of our 3 months stay.
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Date of stay: March 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lemon Tree Hotels, General Manager at Lemon Tree Premier, New Town, Kolkata
Responded 29 Mar 2021
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Kolkata. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our product/service improvement plan, which we continuously work on. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Warm Regards, Hotel General Manager Lemon Tree Hotel, Kolkata Lemon Tree Hotels ~8,300 rooms. 84 hotels. 51 destinations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rlmn wrote a review Mar 2023
Aizawl, India
+1
5.0 of 5 bubbles
I booked this hotel for a one night layover under the impression that it is at least a 4 star property. Hence, I was disappointed that the room had no slippers, robe or stocked minibar. However, turns out it's actually a 3 star hotel and I must say it's probably one of the best in it's category in Kolkata. It's location is super convenient, just 20 minutes drive from the airport, bang opposite Axis Mall/Novotel and adjacent to DLF Galleria. There are several other hotels surrounding it including Ibis, Pride Plaza etc. The room itself, a base category room on the 10th floor (I think it was) was immaculately clean and the bed was one of the most comfortable I've tried in any hotel. The large windows afforded one a nice view of the flyover opposite the hotel and Rajarhat One which is next door. Writing table, comfortable chair, large flatscreen smart TV where one can cast your mobile device or even use your Firestick. The cupboard had the usual safe, storage and most important, an iron with accompanying iron stand. Bathroom was well fitted as well with a separate shower enclosure. The entire hotel smelt really nice if you like the lemon aroma. The gym was quite well equipped as well which is located near the pool overlooking the main road. One of the best parts of the property is that they allow food to be ordered in via Zomato etc. You just need to go pick it up from the gate and although this alone is a nice touch, facilitating delivery to the rooms would make the experience better. Now the negatives - as I mentioned, no bathroom slippers, just one bath towel and a face towel (not a problem as such as I was alone but it seemed such an obvious cost cutting measure). The breakfast too was rather inadequate for a non vegetarian like me as I saw just one option on offer the next morning - steamed fish or chicken I think it was. No sausages or cold cuts, salami, ham, meatballs etc. The selection of breads too was really limited with just sliced bread on offer. No baguettes, croissants, buns, pastries etc. But again, remember, this is a three star hotel and I guess the food was okay relatively speaking. I had just returned from Bangkok where even the smallest hotels have an extensive non veg menu so I'm nit picking at this stage. Also, the reception need to be better trained at guest interaction, both verbally and in terms of body language. However, the other service staff were really nice to talk to and all of them were as helpful as anyone can be. All in all, this hotel is really nice property with a great location and has scope to be even better. I would definitely return.
Read more
Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Order food from outside as its quite expensive.The dinner buffet is priced at Rs 1000+. For...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lemon Tree Hotels, General Manager at Lemon Tree Premier, New Town, Kolkata
Responded 15 Mar 2023
Dear Guest Thank you for the feedback regarding your visit to Lemon Tree Premier, New Town, Kolkata. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. I have personally re-briefed all our departmental heads and team members in order to ensure that such a situation is never repeated in the future. I request you to treat this matter in isolation and allow us to make amends. We have noted your comments and are reviewing the relevant processes. Please give us an opportunity to make amends. Should you accede to my request, please email me at gm.pkk1@lemontreehotels.com and I will be happy to handle the arrangements personally. Best regards, Hotel General Manager Lemon Tree Premier, New Town, Kolkata Lemon Tree Hotels ~8,350 rooms in 87 hotels . 53 destinations.
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Arup Debnath wrote a review Jun 2020
Kolkata (Calcutta), India
5.0 of 5 bubbles
Excellent hotel with a commutable location ,extremely clean & comfortable . Upon arrival we were warmly welcomed by the friendly reception staff ,they made our trip more interesting with their advices & tips. Would definetely recommend this hotel to everybody! It's a true sample of excellent hospitality. Thank you again for going just that little step extra for the guests!!!

The atmosphere is so special that it really felt like home to me. All respect for Sajjad, Priyojeet and specially Mithun who have done a great job and carried a extremely friendly attitude which made them more approachable and they took care of every nitties and gritties and did a fantastic job which made us feel more comfortable. And they should be given a hike or must be promoted. 😊😊
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Date of stay: June 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lemon Tree Hotels, Marketing at Lemon Tree Premier, New Town, Kolkata
Responded 23 Jun 2020
Dear Guest Thank you for the feedback regarding your visit to Lemon Tree Hotel, Kolkata. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, please email me at gm.pkk1@lemontreehotels.com and I will be happy to handle the arrangements personally. Best Regards, Mukesh Verma Hotel General Manager Lemon Tree Hotel, Kolkata ~8,000 rooms. 80 hotels. 48 destinations.
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Jois Jo wrote a review Jan 2020
Bengaluru, India
5.0 of 5 bubbles
It was a good experience staying in Lemon tree, food was good, rooms were very neatly maintained by the staff Shibu and Nakul. Location of the hotel was good, enjoyed the pool, spa, the gynasium. Overall it was a very good experience
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheLemonTreeHotels, Manager at Lemon Tree Premier, New Town, Kolkata
Responded 2 Feb 2020
Dear Guest Thank you for the feedback regarding your visit to Lemon Tree Hotel, Kolkata. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, please email me at gm.pkk1@lemontreehotels.com and I will be happy to handle the arrangements personally. Best Regards, Mukesh Verma Hotel General Manager Lemon Tree Hotel, Kolkata ~8,000 rooms. 80 hotels. 48 destinations.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gaethri Gautama wrote a review Jan 2020
+1
5.0 of 5 bubbles
Sometimes it happens that we know the greatness of a place and how much it offered only when we leave it behind. Indeed, I was in that situation yesterday when I was checking out Lemon tree Kolkata.

A hotel where I thoroughly cherished my stay during this week official travel. My week cannot end without being grateful for number of things which DELIGHTED me ….
The mega size glass window which gave me a beautiful morning view where every day early I sat by and got fixated with serenity of the sunrise. One day to my surprise by my room window in 9th floor I was woken up by a loud scream of eagle which was sitting in the window concrete edge… I can’t ask for more on that day !...

If lemon grass is the fragrance you love, then this is the right place for you…The floors are bright with beautiful paintings hung which puts you in awe as you walk down to your room… Fitness center has a great view of the New Town road …

"Terrific" is the word when I think about the restaurant, though the spread was limited I loved the taste which the chefs carefully added to each of them… The staffs in restaurant are so courteous, ensured everyone is well fed and also had great suggestions to guest on specialties of west Bengal..

Thank you Chef Uma Kiran, Chef Pritam, Priojit, Ranajith,Mayukh. I also loved the Turbo charged energy and smiles of the active boys (orange boys) in the restaurant who had unstoppable smile in their face as they walked to serve each table. The night buffet has good amount of spread than the morning.

Hospitality is an ART and this place has mastered it …!! Thank you, Lemon tree Kolkata.
Read more
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Choose non smoking floor if you want to sleep peacefully
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheLemonTreeHotels, Manager at Lemon Tree Premier, New Town, Kolkata
Responded 20 Jan 2020
Dear Guest Thank you for the feedback regarding your visit to Lemon Tree Hotel, Kolkata. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, please email me at gm.pkk1@lemontreehotels.com and I will be happy to handle the arrangements personally. Best Regards, Mukesh Verma Hotel General Manager Lemon Tree Hotel, Kolkata ~8,000 rooms. 80 hotels. 48 destinations.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TigerRao wrote a tip May 2024
Bengaluru, India72 contributions12 helpful votes
5.0 of 5 bubbles
"Do try the buffets-lunch/dinner. "
Read full review
Monoar S wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Overall good"
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Compass20196901205 wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"I will do my my next event"
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anil o wrote a tip Apr 2024
New Delhi, India1 contribution
5.0 of 5 bubbles
"I will visit again in this hotel and also tell others to visit here as well................................................................."
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Camper01379750631 wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Plan to stay here for relaxing. "
Read full review
Not the right property for you?
There are more places to choose from in the Kolkata (Calcutta) area.
PRICE RANGE
₹4,262 - ₹6,018 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalKolkata DistrictKolkata (Calcutta)
NUMBER OF ROOMS
142
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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LEMON TREE PREMIER, NEW TOWN, KOLKATA (West Bengal) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Lemon Tree Premier, New Town, Kolkata
Which popular attractions are close to Lemon Tree Premier, New Town, Kolkata?
Nearby attractions include Jorebangla Temple (0.2 km), Gate of Old Fort (0.2 km), and Snow Park Kolkata (0.2 km).
What are some of the property amenities at Lemon Tree Premier, New Town, Kolkata?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Lemon Tree Premier, New Town, Kolkata?
Top room amenities include a kitchenette, air conditioning, and an additional bathroom.
What food & drink options are available at Lemon Tree Premier, New Town, Kolkata?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Lemon Tree Premier, New Town, Kolkata?
Yes, free parking is available to guests.
What are some restaurants close to Lemon Tree Premier, New Town, Kolkata?
Conveniently located restaurants include The Square, Cafe Treat, and Studio.
Are there opportunities to exercise at Lemon Tree Premier, New Town, Kolkata?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Lemon Tree Premier, New Town, Kolkata have airport transportation?
Yes, Lemon Tree Premier, New Town, Kolkata offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lemon Tree Premier, New Town, Kolkata?
Yes, dry cleaning and laundry service are offered to guests.
Does Lemon Tree Premier, New Town, Kolkata offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Lemon Tree Premier, New Town, Kolkata?
Many travellers enjoy visiting Gate of Old Fort (0.2 km).
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