In the month December i was there for 3 days for some business related work at the Time of check out there was some confusion got created as it's a corporate booking where the payment is being done on advance but still the representative told that there is no payment done so I thought there must be some confusion and I made the payment on thinking that as it's a star rated hotel if everything goes fine I will get it back refund after that when I got to know that the payment was made on Advance and the same was informed to them they said that they will refund in 2 to 3;days but it's been 4 months still the refund Is not done inspire of giving all the documents they asked and Everytime they said that "your refund will be done in 2to 3 days".
This hotel is very good. Location good. Ambiance very good. Staff all good. Clean room . Testy food. Specially Front office Manager Biswajit Gupta very helpful. Over all stay was comfortable. Hi speed wifi.
Nice hotel at prime location. Hotel has comfortable rooms, good food and helpful support staff. Specially GM of the hotel Mr. Biswajit Gupta was very helpful in arranging my trip to Digha. He took personal interest in booking hotel and vehicle to get there.
Location is superb and the hotel is good. I requested for early check in and we were provided the same .I would like to stay in future.reception staff behaviour was very supportive. Food quality taste and service was really good. Manager Biswajit Gupta very helpful . Nice, spacious and clean room with big screen TV and good Air conditioning. Overall had a very good experience. Thank you bigboss hotel host me.
my stay was official for one day in Nov 1st week 2017,staff was polite and helpful,but the room was old fashioned,but clean.and the wifi was a bit slow, which was complimentary though.location wise it is centrally located.
Great hotel. Very good hospitality by Mr. Sumit Acharya. Great food. Thank you so much. Smooth check in. Located at the heart of the city. Could not have asked for more. Would advise to anyone traveling.
Hotel is located at a prime location near Shakespeare Sarani. Nice food. hotel rooms are neat and tidy but still need a little bit of upgradation. Staff was courteous.... especiaally Shri Sumit @ the reception.
We had booked 4 rooms check in 22nd feb 2019 and check out 23rd feb 2019 for pur business guests. For the smooth check out of the guests, we had paid full advance and a little extra to cover the cost of any additional service if the guests should use them. This was done with a clear understanding that the balance amount would be refunded immediately. It's has been 12 days now and even after following up with the hotel we still havent got back our money. This is sheer cheating. Just shows this hotel is run by unscrupulous people. Rajesh Agarwal Director of GRD PAPER INDS PVT LTD
Bad hotel, old, small rooms, very small toilet. Too small lobby. Vintage TV. Noisy a.c. Not at all worth the tarriff.Staff was thinking like the name of Hotel, Big Boss.Should be booked only if no choice available in your budget. Would not stay again.
This place obviously used to be a nicer hotel. Now it is run down. The rooms are ok though and they are light, but the staff aren't really that motivated. Good location in the heart of south Kolkata, and it's fairly cheap compared to other places in the area, but beyond that it hasn't got a lot going for it. Ok wifi connection, average breakfast. Not too noisy.