Hotel Crestwood
8A, Mrigendralal Mitter Road, Kolkata (Calcutta) 700 019 India
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About
#139 of 603 B&Bs / Inns in Kolkata (Calcutta)
Location
Cleanliness
Service
Value
We are a budgeted hotel based in Central Kolkata, We have 43 rooms,along with deluxe, super deluxe, executive and suite rooms, 2 banquet hall and a multi cuisine restaurant. Our hotel is centrally located in between Park Street & Shakespeare Sarani ( Theatre Road ) and just a few meters away from Park Circus 7 Point crossing . We are well connected with railway stations like Howrah,Sealdah & Kolkata. We are not very far from domestic and international airport. In a nutshell our hotel is easily approachable for a tourist , business people and guest from corporate houses.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Conference facilities
Banquet room
Massage
Baggage storage
Valet parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Car hire
Meeting rooms
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Telephone
Kitchenette
Minibar
Bath / shower
Complimentary toiletries
Bottled water
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English
Location
87Good for walkers
Grade: 87 out of 100
126Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
Contact
8A, Mrigendralal Mitter Road, Kolkata (Calcutta) 700 019 India
Getting there
MaidanKolkata Metro20 min
70Reviews2Q+A14Room tips
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The GM of the hotel is unprofessional he misbehaved and mis communicated with one of our corporate client. He does not even know how to manage the bookings and unnecessarily bothered our client during his 11 nights stay. I would ask everyone not to book this hotel at all and we would backlist this hotel from our company. If the owner of the hotel or any senior is reading this review please take strict action against Mr. Das.
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Date of stay: August 2022Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel rooms are below average with basic amenities and the washroom is extremely tiny. The surrounding area is not highly recommended to stay as I felt a lot of unnecessary stares and comments from the neighbourhood which made me both awkward and scared. These incidents happened in daytime as well. This area is not so clean as well. However hotel staffs are extremely amicable and they tried to help in each single matter from relevant c-port charger managing (I remembered one of the staffs gave his own charger for a full day even), searching quality bindiya or even finding a money exchange outlet nearby.
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Date of stay: June 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sudeep Das Gupta, General Manager at Hotel Crestwood
Responded 11 Jun 2021
The guest budget was very very low and could not afford superior rooms. The people from this particular place always comment like this but a few days before their stay even european people stayed in that room and very happy. Free word you can use every time in hotel is not possible.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very Medicore hotel. It's quite far from the main park Street area as well. The most dissapointing thing was there were so many mosquitoes in the bathroom. Seems like it wasn't cleaned. Hardly any room fr the place to walk as well. The breakfast was bellow standards. I found the food to be stale as well. Avoid this hotel if u are not on a budget. I would recommend to spend a bit more and stay in newer properties which offer something more. My rating is 2/5 fr this property.
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Date of stay: May 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from SudeepDasG, General Manager at Hotel Crestwood
Responded 29 Jul 2019
As per the booking we allotted the room. if informed during the stay, As per breakfast is concerned, we give Indian bread, cornflakes with milk, toast with butter and jam, juices, fruits, tea /coffee and eggs. We think breakfast is a standard one as per the budget and guest can order any other items on payment basis.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a homely hotel. The staff are very helpful and courteous. The rooms are clean with adequate amenities. The food however requires some improvement. Complementary breakfast served is average and at par with most other hotels of the class. However, it's a huge boon that the hotel is centrally located.
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Date of stay: May 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sudeep Das Gupta, General Manager at Hotel Crestwood
Responded 11 Jun 2021
We must appreciate your feed back. We will be eagerly waiting for your next visit in Kolkata.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is ideally located near park street. It is approximately a 20 min walk to St. Paul’s cathedral and 25 min walk to Victoria memorial. The staff are lovely and very helpful. They even booked an Uber for us when the hotel WiFi was broken. Overall a lovely stay and good value for money. Highly recommend.
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Date of stay: February 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sudip Kumar Das, General Manager at Hotel Crestwood
Responded 11 Jun 2021
Thank you very much for the feed back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service was amazing to say the least. But everything else was terrible. The hotel is outdated and dirty, which I could pass if the rooms were clean, but the bedsheets had spots and dirt all over it, the room appeared to have never been wiped, the AC smelled like dirty feet, the shower didn’t had any hot water ever, there were dead insects behind the beds and the lamps were covered in dust. The food was okay, the coffee is terrible but they have a good masala chai. Again, this is terrible since all the staff were really nice and lovely.
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Date of stay: August 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sudip Kumar Das, General Manager at Hotel Crestwood
Responded 11 Jun 2021
Guest booked the basic room for her stay although requested to upgrade with minimum cost. But the guest did not agree. Anytime go through the website of our hotel and the rooms we maintain like this only.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An average hotel situated in the heart of Park Circus area. The staffs were so so.Food served was good. The main issue was the size of the room and washroom, which were literally cramped. The rate and rating should be revised to match the same. Otherwise it's good.
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Date of stay: July 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sudip Kumar Das, General Manager at Hotel Crestwood
Responded 11 Jun 2021
Thank you for the feed back. We request all the guests if they require bigger rooms, please book super deluxe room only. Most of the occasion they expect free upgradation which is not possible as we are having always a full house.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Family summer vacation tour. Had pre-planned this hotel. And I was not disappointed. Situated in superb calm area (Park street). Nice to have a walk in the evening, many small shops available on the roads. My room was Double Deluxe AC D6 4th floor. Very nice room, big enough for a family of 2+2. My booking included extra mattress + breakfast. We stayed for 6 nights 7 days and we enjoyed a lot. Staff was very nice and helpful. Manager was nice gentleman. Bed was very comfortable. Room had sofa, table, AC, TV, cupboard,.. Few channels specially BabyTV was not working (sad for my 3 yrs old son). AC was working great. Few electricals switches are placed too low i believe, for a small kid to play with them. Bathroom was good, big enough. Restaurant is is ground floor. We enjoyed daily breakfast. Egg, milk, tea, bread, fruits, ..lots of options. Very nice restaurant. Only con is that room service for food order was very slow. It took almost 1 hour for any food order to be delivered in room. Other than this, fully satisfied with my stay in this hotel.…
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Date of stay: May 2018Trip type: Travelled with family
Value
Location
Service
Room Tip: Double Deluxe AC Room is nice for family of 4 with extra mattress
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from skdas1170, General Manager at Hotel Crestwood
Responded 3 Jun 2018
Thank you sir. Please come again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
it's budget hotel, good place to stay for a night. centrally located, easy of transportation. famous restaurants nearby.rooms are good.i love this hotel.nice clean room ...good complimentary breake fast location is heart of city.
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Date of stay: December 2017Trip type: Travelled with friends
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sudip Kumar Das, General Manager at Hotel Crestwood
Responded 11 Jun 2021
Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The prime feature of the hotel is it's location at Park street near Park circus. I stayed here on a weekend trip with my husband. I haven't booked breakfast along with my room since other trip advisor members had given a negative review about the food but what we ate here, we found satisfactory which includes yellow Daal (Lentil soup), plain rice & garlic naan for dinner and toast , omelette, poori bhaji (it was quite good) for breakfast. Complementary fruit plate was also provided from the hotel on our arrival day. Now about the other things, staff was friendly, helping and courteous. I gave some clothes for laundry and the service functioned appropriately as mentioned by hotel. The room was clean with decently working hot water supply and air conditioner. We stayed in room number D4 on 4th floor. As I mentioned above that the hotel is situated at a prime location in Kolkata but the surroundings are slightly filthy. It is situated at one end of the park street which is much more quieter than the other end where the night atmosphere is comparatively lively and you have more good restaurant options there. The wifi service was erratic. …
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Date of stay: April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$25 - $35 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalKolkata DistrictKolkata (Calcutta)
NUMBER OF ROOMS
43
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Claim Your ListingHOTEL CRESTWOOD (Kolkata (Calcutta), West Bengal) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Hotel Crestwood
Which popular attractions are close to Hotel Crestwood?
Nearby attractions include Mother House (0.3 km), South Park Street Cemetery (0.4 km), and Sri Aurobindo Bhawan (0.06 km).
What are some of the property amenities at Hotel Crestwood?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Crestwood?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Hotel Crestwood?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Hotel Crestwood?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hotel Crestwood?
Conveniently located restaurants include Arsalan, Arsalan, and 8th Day Cafe & Bakery.
Does Hotel Crestwood have an airport shuttle?
Yes, Hotel Crestwood offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Crestwood have airport transportation?
Yes, Hotel Crestwood offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Crestwood?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Crestwood offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Hotel Crestwood?
Many travellers enjoy visiting Ramakrishna Mission Swami Vivekananda's Ancestral House and Cultural Centre (4.7 km), General Post Office (3.5 km), and Fort William (3.0 km).