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City Center New Town, Action Area 2D Plot No. 11/5, Rajarhat, Kolkata (Calcutta) 700156 India
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Hotel direct offer!Urban Getaways
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Traveller (1201)
Room & Suite (192)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#14 of 1,071 hotels in Kolkata (Calcutta)
Location
Cleanliness
Service
Value
Travellers' Choice
An epitome of grandeur, Taj City Centre New Town, Kolkata, is the Hallmark of Urban Hospitality. As soon as you enter, you’re engulfed with peace and calm. A relaxing sojourn away from the city’s hustle and bustle, the lobby and room have a story to tell about Kolkata. Sometimes through local paintings, graffiti, and handwoven fabrics. Its iconic award-winning restaurants and bars, Infinity Pool, signature Jiva Spa, and proximity to the airport and shopping mall take luxury up a few notches in the budding and emerging hotspot of New Town. Marked with grandeur and modern amenities, its 137 rooms and 10 suites are designed to offer urban travellers a dreamy escapade. Luxuriate in a unique experience with our Jacuzzi rooms, offering the perfect settings to relax and repose with your loved ones. The majestic hallways, spacious rooms, and antique designs offer an awe-inspiring visual guest experience. Known for its signature spa indulgences, the Jiva Spa knows exactly how to pamper your senses with a plethora of therapies and pave the way for holistic rejuvenation. When it comes to your stay, you’ll have a plethora of things to engage in. A simple walk in the spacious hallways and grand lobbies with architectural delights evokes the artful spirit of Kolkata within. With every step, you are mesmerised by the unique blend of old-world charm and modern-day charisma. Our award-winning restaurants offer a multitude of delectable delights that are sure to tantalize your taste buds. We have everything you need to spoil your palate with an array of cuisines from across the world, between the ambience of breezy outdoors and the lively indoors. The fun-filled daycations with bespoke tours will take you around the nuances of the city of Kolkata. Enjoy the Culture Tour that will take you around the finest landmarks of the city of joy. The Culinary Trails are inspiring as it delights your soul with the most sumptuous street food and heavenly sweets.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Valet parking
Wifi
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Soundproof rooms
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, Hindi
Hotel links
Special Offer:Urban Getaways

Location

68Somewhat walkable
Grade: 68 out of 100
34Restaurantswithin 1 km
2Attractionswithin 1 km
3120Reviews31Q+A100Room tips
Traveller rating
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Lokesh M wrote a review 3 Dec
7 contributions
+1
Very nice hotel, good ambiance, staff is well trained and good service. Shamiyana dinner was good. Rooms are very clean, and hotel is close to airport. Could have more options for breakfast and drinks.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Taj City Centre Newtown, General Manager at Taj City Centre New Town, Kolkata
Responded yesterday
Dear Guest, Greetings from Taj City Centre Newtown, Kolkata Thank you for sparing your precious time to share your feedback. It is our constant endeavour to provide our guests with the highest level of comfort and to make their moments truly memorable. Appreciation such as yours increases our motivation to achieve the expectations our guests have of us. We also have noted your feedback to work in the areas requiring attention. We are grateful for your recommendation and do hope you will continue to provide us with more opportunities to be of service. We look forward to welcoming you and your family back and assure you the best of our services and facilities.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Debashis Rudra wrote a review Aug 2022
Kolkata (Calcutta), India6 contributions1 helpful vote
Hotel's Favourite
Have been to this property earlier too, it had a different name. I must say along with the name the ambience as well as staff and Everything were changed. Food was good, variety in menu and service was excellent. Best Part was the conference, Rohan and His team Members Shiladitya, Avijit, Sohom did a fabulous job from the last two days. We got great support from the hotel side. I am sure many others were also involved but can't recollect their names. I must say Banquet Staffs were really very supportive never denied for anything. Special mention to Shiladitya. Thanks u Taj City centre.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Taj City Centre Newtown, General Manager at Taj City Centre New Town, Kolkata
Responded 29 Aug 2022
Dear Guest, Greetings from Taj City Centre Newtown, Kolkata Thank you for choosing to stay with us and sparing your precious time to share your feedback. It is delightful to note you have enjoyed your stay with us. It is our constant endeavour to provide our guests with the highest level of comfort and to make their stay truly memorable. Appreciation such as yours increases our motivation to achieve the expectations our guests have of us. We are grateful for your recommendation and do hope you will continue to provide us with more opportunities to be of service. We look forward to welcoming you back and assure you the best of our services and facilities.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ranjit R wrote a review 3 Dec
3 contributions1 helpful vote
We had a clean and comfortable stay in this hotel. The staffs were very friendly. The outdoor pool was too cold for Nov. weather. The breakfast was tasteful but could be expanded with selfserve coffee and tea.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nitish B wrote a review Nov 2023
1 contribution2 helpful votes
Overall stay was Ok but billing is an issue. Have not got my GST bill from hotel despite multiple follow ups. Am told they have some system glitch but honestly also concerned on proactiveness with which they respond
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kim M wrote a review Nov 2023
Ludhiana, India7 contributions17 helpful votes
South Indian Dishes could have been better. I asked for Appam and chicken stew. Appam could have been better. Chinese and Thai cuisine menu could have been better. Adequate far east and north east cuisine menus were not included for guests from far east and north east.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Home away from home.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mashiat a wrote a review Nov 2023
Hyderabad, India2 contributions1 helpful vote
The room size is very good. The cleanliness was good. The staff were very friendly and hospitable. The food is WYKKIKI is very tasty. The spread for the morning breakfast in SHAMIANA was also very good.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Taj City Centre Newtown, General Manager at Taj City Centre New Town, Kolkata
Responded yesterday
Dear Guest, Greetings from Taj City Centre Newtown, Kolkata Thank you for sparing your precious time to share your feedback. It is our constant endeavour to provide our guests with the highest level of comfort and to make their moments truly memorable. Appreciation such as yours increases our motivation to achieve the expectations our guests have of us. We are grateful for your recommendation and do hope you will continue to provide us with more opportunities to be of service. We look forward to welcoming you and your family back and assure you the best of our services and facilities.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Globaltraveler_Gourab wrote a review Nov 2023
Hyderabad District, India1 contribution4 helpful votes
+1
Stayed at Taj City Centre New Town Kolkata on 23rd November 2023 with family, booking the luxury suite. The room exceeded expectations, offering a superb experience. However, the morning breakfast encounter left a bitter taste due to ill reception etiquette and very poor service which included unavailability of food items, multiple follow-ups, delay in service, plates not getting changed & unhygienic surroundings. (Basics like no stirrer provided with Tea, No Sugar Sachets on table, No Napkin / Tissues to wipe) Despite the setbacks, it's noteworthy that the hotel management acknowledged the lapses and agreed to provide a complimentary meal. While the gesture was appreciated, the initial service mishap had already impacted the overall experience of staying in the property. Worth mentioning that the luxury suite was a sanctuary of comfort, but the breakfast incident highlighted a disconnect in service quality. The acknowledgement and complimentary lunch attempt to rectify the situation demonstrate a commitment to guest satisfaction, though it is also worth mentioning that the staff is undertrained. Restaurant Manager, Mr. Priyojit and Chef, Mr. Tilak took every effort to come to my room and personally sought forgiveness for the experience which was indeed appreciated. During Checkout, it was one of the best farewell where I was greeted by Property's GM Mr. Indranil, F&B Director, Mr. Sanjib & Accommodation Experience Manager, Mr. Abhishek along with Executive Chef. Being from IHCL Family, it was indeed great to meet the brains & hearts of this property. I hope my next experience with this property comes soon & I expect it to be better than the present one.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Ajith Shankar wrote a review Nov 2023
New Delhi, India5 contributions
Extremely bad service from housekeeping, restaurant guy was so rude in packing us breakfast, reception staff was not polite in checking us in and were more interested in serving foreign customers. Very bad service
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Maps10067387934 wrote a review Nov 2023
4 contributions
Perfect staycation. The food, service, hospitality was brilliant as always. TajCC has a beautiful infinity pool. The dinner buffet had great selection and whatever we tasted was delicious. The breakfast spread was absolutely amazing especially the podi Dosa. Special mention to Prerna at front desk, Arindam and Abhishek at the restaurant for making our stay more enjoyable.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Taj City Centre Newtown, General Manager at Taj City Centre New Town, Kolkata
Responded 1 week ago
Dear Guest, Greetings from Taj City Centre Newtown, Kolkata Thank you for sparing your precious time to share your feedback. It is our constant endeavour to provide our guests with the highest level of comfort and to make their moments truly memorable. Appreciation such as yours increases our motivation to achieve the expectations our guests have of us. We are grateful for your recommendation and do hope you will continue to provide us with more opportunities to be of service. We look forward to welcoming you and your family back and assure you the best of our services and facilities.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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aamir p wrote a review Nov 2023
3 contributions2 helpful votes
I recently stayed at the Tqj Hotel and had a pleasant experience. The room was clean and well-maintained, with a comfortable bed and modern amenities. The staff was friendly and attentive, providing excellent service throughout my stay. The on-site restaurant served delicious meals. Overall, I enjoyed my time at the Riverview Hotel and would recommend it for a comfortable and enjoyable stay.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Excellent Hotel. Ieople can trust them
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Taj City Centre Newtown, General Manager at Taj City Centre New Town, Kolkata
Responded 2 weeks ago
Dear Guest, Greetings from Taj City Centre Newtown, Kolkata Thank you for sparing your precious time to share your feedback. It is our constant endeavour to provide our guests with the highest level of comfort and to make their moments truly memorable. Appreciation such as yours increases our motivation to achieve the expectations our guests have of us. We are grateful for your recommendation and do hope you will continue to provide us with more opportunities to be of service. We look forward to welcoming you and your family back and assure you the best of our services and facilities.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$81 - $134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel kolkata hotel kolkata (calcutta)
FORMERLY KNOWN AS
Ambuja Neotia Vista Hotel
LOCATION
IndiaWest BengalKolkata DistrictKolkata (Calcutta)
NUMBER OF ROOMS
147
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TAJ CITY CENTRE NEW TOWN, KOLKATA (Kolkata (Calcutta), West Bengal) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Taj City Centre New Town, Kolkata
Which popular attractions are close to Taj City Centre New Town, Kolkata?
Nearby attractions include City Centre, New Town (0.08 km) and Jus' Jumpin (0.03 km).
What are some of the property amenities at Taj City Centre New Town, Kolkata?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Taj City Centre New Town, Kolkata?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Taj City Centre New Town, Kolkata?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Taj City Centre New Town, Kolkata?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Taj City Centre New Town, Kolkata?
Conveniently located restaurants include Social Kitchen, Durbari, and Cafe Swiss.
Are there opportunities to exercise at Taj City Centre New Town, Kolkata?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Taj City Centre New Town, Kolkata have airport transportation?
Yes, Taj City Centre New Town, Kolkata offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Taj City Centre New Town, Kolkata?
Yes, dry cleaning and laundry service are offered to guests.
Does Taj City Centre New Town, Kolkata offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Taj City Centre New Town, Kolkata?
The staff speaks multiple languages, including English and Hindi.