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Swissotel Kolkata

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1,239 Reviews from our TripAdvisor Community

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Showing 1,179: English reviews
New Delhi, India
Reviewed yesterday NEW

Excellent hotel to stay in Kolkata, just 20 min away from airport. good value for money stay. The staff is very well behaved & room cleanness is excellent. The food quality very good & with lot of variety. Highly recommended.

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Helpful?
Thank ashish2903
Aizawl
Reviewed yesterday NEW

Good hotel to stay, just 10 min away from airport, good service, good food, clean and cozy rooms, friendly staffs. Reception needs to be more attentive during late night and early morning calls. Very good overall

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Helpful?
Thank stephnzee
India
Reviewed 4 days ago NEW

Worst Experience Front office and Customer relation officer Totally negative approach. Did not bother to listen. Charged me twice. Took my debit card and swiped two time with in 5 mts, I trusted the staff and gave my PW, it was misused.

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Helpful?
Thank sukhdevrajn
Brisbane, Australia
Reviewed 4 days ago NEW

Great hotel, very friendly staff, and the buffet dinners are a great way to try good quality Indian food - the chefs are helpful and will explain dishes etc. to make sure you get the most out of eating!

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Helpful?
Thank Q3219AKcolinm
Wayland
Reviewed 4 days ago NEW

From the managers to every staff member I was well care for.The cafe was wonderful. Buffet setting let us try many Indian dishes. The chef Tanima takes pride in the cuisine. The managers Nabirul Biswas and Ashish Pathak assure everything runs smoothly. The waiters Sanjeev Singh and Malay Sakar are enthusiastic and very attentive.

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Helpful?
Thank H7078KLmargaretf
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for choosing our hotel for your trip to Kolkata and taking the time to review us on Tripadvisor. My team and I are delighted to know that you had an amazing experience at Swissotel Kolkata. You were pleased with the personalized and courteous services offered by our team members. We thank you for your lovely comments....

Dhaka City, Bangladesh
Reviewed 4 days ago NEW

It was a good stay in the hotel for last three days. Very professional. Got prompt response from hotel service. Miss ekta ghosh was very supportive, she helped me a lot providing me the train details to go to shantiniken and also was very nice to me . Hope i will visit the hotel soon

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Helpful?
Thank 98asad
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for taking the time to review us on Tripadvisor. My team and I are delighted to know that you had an enjoyable and rejuvenating experience at Swissotel Kolkata and I thank you for your kind words of appreciation. It is a pleasure to know that my team member helped you in planning your onward trip and...

Mohali, India
Reviewed 4 days ago NEW

The Hotel staff charged me double , I gave my Credit card and they swiped for two times and when I raised objection to this , they were just took very lightly and ignored what I mean to say. Room Service is very poor Cost of food is very high as compared to other similar rated hotels. You may be...

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Helpful?
Thank mohali2016
Selangor, Malaysia
Reviewed 1 week ago

My recent trip to Kolkata stay in an luxury 5 star property Swissotel. Was attended by Ms. Puja was a great effort shown in providing an excellent service with good room offered. Good ambient and facility with almost everyone is friendly and able to meet yr'll request.

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Helpful?
Thank Thevarajan S
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for choosing our hotel for your trip to Kolkata and taking the time to review us on Tripadvisor. My team and I are delighted to know that you had an amazing experience at Swissotel Kolkata. We thank you for your lovely comments. It is our endeavour at all times to offer supreme accommodation, finest of cuisines...

Munich, Germany
Reviewed 1 week ago

It´s the third time now to stay in Swissotel and I´ll be there next time as well. The service is perfect, for food you can choose either Indian or International style. Thank you very much to the team for a pleasant stay.

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Helpful?
Thank wolfgangwoitsch
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Greetings from Swissotel Kolkata! Thank you for choosing our hotel for your recent stay and also for your lovely compliments. It is a pleasure to have you as our guest. We value your patronage and appreciate your confidence in us. Counting you among our customers is something for which we are especially grateful. Thank you once again for...

Mumbai, India
Reviewed 1 week ago

Staff is very courteous and service level is of very high standard . Bed preparation in the evening and helping with pack food for the early morning flight by staff really amazed me. Internet connection has good speed and location near to Airport and City Centre is added advantage.

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Helpful?
Thank 947vipuls
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your heartfelt review on Trip Advisor and also sharing your kind words about your experience at our Hotel. It gives us great satisfaction and also is an enormous pleasure to learn that you had a fabulous time at the Swissotel Kolkata. We strive to maintain our hospitality...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Swissôtel Kolkata is one of the most luxurious addresses in the city of Kolkata which offers well-appointed leisure and business facilities. Boasting an under-one-roof concept, Swissôtel Kolkata has 147 contemporary guest rooms and luxury suites with spectacular Jacuzzis, four restaurants and bars, a fitness centre, a rooftop swimming pool, and over 1261 square meters of meeting space with the largest pillarless banquet in the city. The hotel is part of a new urban development with an attached mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities, and is noted for its unique offering of Swiss hospitality and attention to detail. The award-winning rooftop Sky Lounge is the jewel of the hotel's three restaurants and bar, offering views over the city. An in-house nightclub with resident DJ attracts hip locals and guests alike. The sumptuous breakfast buffet offers a wide range of choices to energise your day.The business centre and two meeting rooms more than cover all your business needs. Over 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility - and a team of event planners is on hand to help you hold the perfect wedding at Swissotel Kolkata. Swissotel Kolkata's alpine-inspired Purovel Sport offers you an exclusive ambiance in which to continue your exercise routine, with a fully equipped gym and a breathtaking infinity swimming pool on the roof.The hotel has separate smoking and non-smoking floors, there is free internet throughout except in the banquet areas, and secure parking is also available for your vehicle during your stay. ... more   less 

Additional Information about Swissotel Kolkata

Address: City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata 700157, India
Region: India > West Bengal > Kolkata
Price Range: ₹ 6,245 - ₹ 13,441 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Kolkata 5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata West Bengal
Hotel Style:
#3 Family Hotel in Kolkata
#4 Business Hotel in Kolkata
#4 Romantic Hotel in Kolkata
#5 Spa Hotel in Kolkata
#6 Luxury Hotel in Kolkata
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Kolkata staff and other travellers.
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Questions? Get answers from Swissotel Kolkata staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floors 9 and above are best.”
 of 5 bubbles SuzieSundariV108, 28 Nov 2016 | Read review
“Opt for top floor”
 of 5 bubbles captain063mumbai, 20 Nov 2016 | Read review
“Never had a bad room or view here. Quiet, clean, and comfortable.”
 of 5 bubbles J5957WBginag, 3 Nov 2016 | Read review
“executive room with Jacuzzi”
 of 5 bubbles chaksuman007, 19 Oct 2016 | Read review
“Try and book a room on either floor 4 or 10”
 of 5 bubbles JamesBrown1563, 5 Oct 2016 | Read review
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