It was very two nights stay at IBIS Rajarhat. Specially I need to mention about Indraneel and other front house staff. They were ver courteous and helpful also the house keeping guy Depak. In the restaurant if they add few continental/ American items in Breakfast buffet that could have been nice. Thanks Indtaneel and the Front office manager.
Excellent stay in ibis Kolkata Rajarhat. Enjoyed stay. Deepak from housekeeping was very helpful, always smiling. Indranil duty manager was very courteous, a very nice person , always smiling and always was there when needed. The food is very nice . Overall the team was very good
Hotel is having cleanliness issue. Hotel staffs are not well trained . Do not add Breakfast/Lunch/Dinner in your package worst food, limited menu and service js not good generally takes huge time to serve food .Room service is not good for long stay they do not change bed sheets and towels.They do not provide basic equipments as per 3 star hotel standards.
They dont have a good staff, all the staffs are rude behavioured, and they dont knoe how to solve prolems if you face any thing in the room, they will ask you to take your decesion like if you want to stay or not in the hotel. third graded hotel with bad rooms, useless staffs, third class food,
Housekeeping services is very good . Staffs are very friendly specially Tanushree taking care and very friendly. Room is clean. Mr. Deepak Kumar floor incharge who very helpful person and friendly. I would like to visit come again. Thanks ibis for wonderful stay.
Room was clean, but smell of mold, staff changed rooms to a cleaner room, though no fridge. Book in was easy, restaurant and bar staff were good and friendly. Breakfast was busy and a bit congested at times. Booking out was a bit of a drag.
I've been visiting this place almost every month and staying here because it's close to my work. However, I do find that the service is getting bad to worse. It is rated 3Star but they do not provide hand towel, body lotion or even toilet essentials. We have to ask for it. This time even after asking the house keeping they did not. I had to all the front desk and then get these. The couch is always stained. The Trash cans are either too tight which can't be opened unless you use a hand or the foot press is broken so you definitely need to use a hand to open the trash can. The restaurant is nice, the staff at the restaurant and the house keeping are very friendly and helpful. However there are a few house keeping staff who make you feel we are at their mercy and providing a tiny body moisturiser is a great generosity on their part. This time they even made me ask for a glass to drink water. It was missing and then when I asked them it was not provided. I had to call the front desk again to request for a glass. I feel the management takes it for granted that people will anyways come. I have stayed at the Ibis Bangalore and Ibis Delhi. The services there and the room there are much better managed.I have discussed these things with the General Manager and the Sales Manager. While they assured that these concerns would be addressed, I find the quality of service is gone bad to worse.…
I'm a regular visitor of Spice It in IBIS Kolkata. There service of staff is very nice and polite, all chef are also very helpful, under of Mr Avishek Chef most prepare very nice and tasty food, Mr Ganpat the restaurant Manager he also nice guy. Thanks to all of them. Special thanks to @Shrabani, she is very helpfull whatever our needs she always try to fulfill. Thanks a lot we enjoy this restaurant every time. Thank you F&B Team and Culinary Team.
It's was good experience at Ibis Kolkata we going to for dining in restaurant there was nice buffet .we meet with specially Mr. Suvendu he is very nice person and other stuff they are attending our family .we fill in Ibis like a family , thank you team Ibis
I visited there with my friends to enjoy and there i found the interior very impressive so thought of seeing the rooms as well so requested on the employee there named Komal to show a room for my future visit and being so busy on the desk she went with me to give a show round and she was very good and looks professional as the hotel standard