AltAir
EcoCentre Ambuja Neotia, EM Block, Sector V, Salt Lake City, Kolkata (Calcutta) 700091 India
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Avg. â‚ą6,464 /night, 10/10 - 10/11
â‚ą7,388
per night
â‚ą6,800
per night
â‚ą6,212
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
4.5
#41 of 424 hotels in Kolkata (Calcutta)Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
23 bespoke business rooms are available at AltAir and offer you star category comfort with unique rooms service options.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Diving
Nightclub / DJ
Airport transportation
Wifi
Fitness / spa changing rooms
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Outdoor furniture
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Boutique
Quirky Hotels
Languages Spoken
English, Hindi
Location
EcoCentre Ambuja Neotia, EM Block, Sector V, Salt Lake City, Kolkata (Calcutta) 700091 India
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
Netaji Subhas Chandra Airport
8.7 km•
See all flights
81 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
Reviews
4.5
152 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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AltAir Hotel garners high marks for its spotless environment and well-kept facilities, with guests often commending the diligent cleaning staff. The range of top-notch amenities, including a rooftop pool with breathtaking views and a state-of-the-art gym, receives consistent praise.
Guests feel cherished by the warm and professional service, with many remarking on the hospitality that makes them feel at home. The hotel is celebrated for its excellent value, stylish and comfortable ambiance, and modern, pristine rooms.
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch
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152Reviews0Q+A18Room tips
Traveller rating
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Detailed Reviews
The restaurant is located on the 19th floor. The restaurant is affordable. A buffet meal for 4 adults costs Rs.3500/ inclusive of beverages and taxes. The food is average but the view is great. Be prepared for slow service - we got the Rotis after a 10 mins wait.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pravasish Ghosh, Guest Services / Front Office at AltAir
Responded 17 Jul 2023
Dear Sir / Ma’am, Thank you so much for your kind feedback. We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests. We recognize that there is always room for improvement. We ensure to serve you better on your next visit. Thank you for your kind patronage and look forward to meeting you on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arranged for mehendi, sangeet and haldi ceremony for my brother’s wedding at AltAir, along with guest accommodation. From the get go they gave us enough time and were attentive to our requests and feedback. The months long experience that I had with them, regarding setting up menus, to room specifications, everything was taken care of, ensuring that all guests were taken care of. The food for all three occasions were delicious. Even little details like tea servers were excellent. At the end, we had left behind a sizeable amount of money in a locker and they called us and ensured it was returned to us. Honest, warm, attentive and cordial. Couldn’t have picked a better venue !
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Date of stay: December 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pravasish Ghosh, Guest Services / Front Office at AltAir
Responded 14 Dec 2023
Dear Sir / Ma’am, Thank you so much for your kind feedback. We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests. We recognize that there is always room for improvement. We ensure to serve you better on your next visit. Thank you for your kind patronage and look forward to meeting you on your next visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
View from the room was fantastic. Would love to be there again.
Only problem is the non- smoking rooms and no availability of smoking zones on each floor. Moreover, they could have managed to keep swimming costumes available in-house.
Only problem is the non- smoking rooms and no availability of smoking zones on each floor. Moreover, they could have managed to keep swimming costumes available in-house.
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pravasish Ghosh, Guest Services / Front Office at AltAir
Responded 14 Jul 2023
Dear Sir / Ma’am, Thank you so much for your kind feedback. We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests. We recognize that there is always room for improvement. We ensure to serve you better on your next visit. Thank you for your kind patronage and look forward to meeting you on your next visit. Thank you for your suggestion, we are already planned to keep the costumes inhouse.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Although, in the hotel's description you would see it describing itself as a 4/5 Star Property but in reality it comes no where close to one.
Horribly small rooms, dirty towels were supplied initially during check-in, receptionist was unavailable for most hours when called ( had called during early morning hours for water bottles & dental kits, no one picked up from the reception, got a call back after 45 mins with no sign of apology). They say it is a queen bed room, which is two mattresses joined together and they fall apart when a couple sleep on two corners of the bed. The
Overall, it was a sad experience and I wouldn't recommend anybody to stay here. Given the money that you pay here, add in 500-1000 bucks more and stay at Novotel/Marriott and similar properties.
Horribly small rooms, dirty towels were supplied initially during check-in, receptionist was unavailable for most hours when called ( had called during early morning hours for water bottles & dental kits, no one picked up from the reception, got a call back after 45 mins with no sign of apology). They say it is a queen bed room, which is two mattresses joined together and they fall apart when a couple sleep on two corners of the bed. The
Overall, it was a sad experience and I wouldn't recommend anybody to stay here. Given the money that you pay here, add in 500-1000 bucks more and stay at Novotel/Marriott and similar properties.
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Date of stay: March 2021
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pravasish Ghosh, Guest Services / Front Office at AltAir
Responded 20 Jan 2023
Dear Mr. Roy, Thank you for taking the time to provide your feedback regarding our hotel. We are certainly disappointed that your stay with us was not a pleasant one. We deeply regret the inconvenience caused to you. Upon further investigation, we feel that a few issues may have lead to your disappointment. We recognize that there is always room for improvement. We ensure to serve you better on your next visit. Nothing is more important than regaining your trust and look forward to the pleasure of welcoming you again with genuine heartfelt service excellence. Best Regards, Pravasish Ghosh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
To start with, for the price, it was disappointing. It was 7.5k+ for 3 people. Now, let's get into the detail.
1. Service was, as my teenaged girl would put it, "meh". As me would say, a "disaster". One of the person actually told us that "nothing can be non-spicy". The other told us French Fries (to go with our beer) will take 20-30 minutes, and can't be helped. On a busy, weekend 7pm. Everything we ordered, took more than half hour to be on the table.
2. What was served, was barely up to any class. The beer was flat, crisps platter (oily) to a chicken drumstick (too sweet) was nothing up to the mark, expected from a restaurant at this price point.
I was on a Kolkata trip, and was taken here as an experience. Surely, nothing to remember.
1. Service was, as my teenaged girl would put it, "meh". As me would say, a "disaster". One of the person actually told us that "nothing can be non-spicy". The other told us French Fries (to go with our beer) will take 20-30 minutes, and can't be helped. On a busy, weekend 7pm. Everything we ordered, took more than half hour to be on the table.
2. What was served, was barely up to any class. The beer was flat, crisps platter (oily) to a chicken drumstick (too sweet) was nothing up to the mark, expected from a restaurant at this price point.
I was on a Kolkata trip, and was taken here as an experience. Surely, nothing to remember.
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Date of stay: November 2021Trip type: Travelled with friends
Room Tip:Â I'm not a local, so can't talk about options. This was disappointing at its pricepoint.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pravasish Ghosh, Guest Services / Front Office at AltAir
Responded 20 Jan 2023
Dear Sir / Ma’am, Thank you for taking the time to provide your feedback regarding our hotel. We are certainly disappointed that your stay with us was not a pleasant one. We deeply regret the inconvenience caused to you. Upon further investigation, we feel that a few issues may have lead to your disappointment. We recognize that there is always room for improvement. We ensure to serve you better on your next visit. Nothing is more important than regaining your trust and look forward to the pleasure of welcoming you again with genuine heartfelt service excellence. Best Regards, Pravasish Ghosh Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There is a Chef named Tirtha. He is worst. Worst person I've ever interacted with. I don't understand how a staff like him could work there. I don't know what kind of policy this hotel has, but the way he behave to their junior staff is unacceptable that too in a buffet in front of other people. His behavior is not up to mark. He needs to get training on etiquette, staff handling, because a hotel like this should not have a staff like him. That person need more basic training on behavior.
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Date of stay: October 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pravasish Ghosh, Guest Services / Front Office at AltAir
Responded 20 Jan 2023
Dear Mr. Lokesh, Thank you so much for your kind feedback. We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests. We recognize that there is always room for improvement. We ensure to serve you better on your next visit. Thank you for your kind patronage and look forward to meeting you on your next visit. Kind regards, Pravasish Ghosh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a comfortable stay. Especially, Srimanta helped us a lot during our stay. Good food, scenic view and very hospitable staff. Breakfast was included along with room pack and it had a wide variety of dishes
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pravasish Ghosh, Guest Services / Front Office at AltAir
Responded 1 Jan 2024
Dear Sir / Ma’am, Thank you so much for your kind feedback. We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests. We recognize that there is always room for improvement. We ensure to serve you better on your next visit. Thank you for your kind patronage and look forward to meeting you on your next visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Positives:
People are so friendly and cannot do enough for you
Rooms are very smart and modern, comfy too
Food in the resturant is lovely and the setting indoors and out is amazing!
Rooftop bar is a nice vibe
Gym is really good
Infinity pool is something else, wow!
Negatvies:
The entrance looks like a business centre, not well signed
People are so friendly and cannot do enough for you
Rooms are very smart and modern, comfy too
Food in the resturant is lovely and the setting indoors and out is amazing!
Rooftop bar is a nice vibe
Gym is really good
Infinity pool is something else, wow!
Negatvies:
The entrance looks like a business centre, not well signed
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pravasish Ghosh, Guest Services / Front Office at AltAir
Responded 14 Jun 2024
Dear Sir, Thank you so much for your kind feedback. We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests. We recognize that there is always room for improvement. We ensure to serve you better on your next visit. Thank you for your kind patronage and look forward to meeting you on your next visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well maintained so far as rooms were spacious across the lake side with decent amenities.For those having work at Salt Late/Sector 5 , this hotel is apt with decent security . Capella Resturant is on the 20th floor, could have more variety but Kol Biryani was really good. Breakfast is just OK, but I am sure depends on the no of guests staying.
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Date of stay: February 2020Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AltAirKolkata, Manager at AltAir
Responded 20 Feb 2020
Dear Rajeebg, Thank you for leaving us a review on TripAdvisor. We are happy that you enjoyed your experience specially our rooms. It’s been our constant effort to make your moments spent with us memorable.We will surely look into your suggestion for more variety in menu and also for breakfast.If you want to elaborate more for the specific changes you are looking for then please email us at roomdivisionmanager.altair@neotiahospitality.com and would love to hear from you. We look forward to welcoming you back on your next visit. With best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed here for 2 nights & we have enjoyed every moment here starting from check in. All the staffs are very much courteous & ready to help at any point of time. The food was tasty & the ambience of the restaurant Capella made it more special in night time. And special mention for their infinity pool. Thank you team Altair. We must visit again shortly.
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Date of stay: March 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pravasish Ghosh, Guest Services / Front Office at AltAir
Responded 6 Apr 2023
Dear Sir / Ma’am, Thank you so much for your kind feedback. We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests. We recognize that there is always room for improvement. We ensure to serve you better on your next visit. Thank you for your kind patronage and look forward to meeting you on your next visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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"It’s difficult to find on the map so enter Ambuja Eco Centre. Enter the building through the main lobby &take the elevator to the 20th floor"Read full review
"Hotel altair is too good rooms are too clean and comfortable room service is also good stuffs behavior is too friendly specially srimanta "Read full review
"Dont go to any other 5 star property. U will have zero regrets coming here.and they wont charge you bomb just cuz they can. Loved these guys"Read full review
PRICE RANGE
â‚ą6,128 - â‚ą7,220 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalKolkata DistrictKolkata (Calcutta)
NUMBER OF ROOMS
23
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about AltAir
Which popular attractions are close to AltAir?
Nearby attractions include Nicco Parks & Resorts Limited (1.1 km), Wet O Wild (1.0 km), and La Vida Mall (0.8 km).
What are some of the property amenities at AltAir?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at AltAir?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at AltAir?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to AltAir?
Conveniently located restaurants include Barbeque Nation Salt Lake, Sec 5, Rang De Basanti Dhaba, and Kareem's.
Are there opportunities to exercise at AltAir?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does AltAir have airport transportation?
Yes, AltAir offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at AltAir?
Yes, dry cleaning and laundry service are offered to guests.
Does AltAir offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at AltAir?
The staff speaks multiple languages, including English and Hindi.