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Its definitely a good hotel:
except for the up keeping and maintenance,the furniture need replacement and the room decors are worn out.
The staff are extremely courteous,polite,helpful and the house keeping staff are trying there best to keep the facility updated.The front office is polite...More
Location is good. Food is good with good staff in the restaurant Specially Soumen.
Housekeeping is also good with quick in room dining experience.
However following things need to be sorted ASAP:
All amenities & interiors are a big let down as they need overhauling....More
The hotel is in a very good location but not worth the money spent. Food was good but overpriced. Rooms are OK. A bit cramped and didn't look very fresh. Staff was friendly and the room service was good. The basin in the bathroom was...More
They must take the customer service lessons from road side dhaba, which I feel have better customer service standards than they have.
Worst experience, they switched off the AC while people were having dinner.
Room is interesting decorated with designs on roof to make it look a bit bigger. Motorized curtains are easy to open & close on wish. Has a swimming pool (not visited). Breakfast is well served. Service requests completed within 5 minutes. Beds are very comfy...More
US$ 59 - US$ 92 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#22 Spa Hotel in Kolkata
#30 Luxury Hotel in Kolkata
Number of rooms
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