I went to Nori asian restaurant so their food and service was so good . Liked their behaviour and politeness . The view of eco park was very wonderful It's really great to be there and experience asain dishes.
The rooms were spacious, clean and had a great view. Would really like to appreciate SUTANUKA, TAMAL,AVANTIKA,MOHIT, CHEF SHRIYA CHEF PRANAB, CHEF JAMA for the amazing food, great behaviour and exceptional customer service. Fatima at the reception was very friendly and helped us with easy check in and check out. Had an amazing stay would visit soon.
Great hospitality. The staffs are really well mannered and humble. We received complimentary welcome gift on arrival. Indrani from the front desk also surprised us with a flower bouquet and a gift (a sweet gesture from the Westin staff) on our anniversary. Overall it was a memorable stay and we greatly wish to visit there once again.
Amazing stay and lovely hospitality. All the staffs are great specially Mr Surojit who cleans our room very well and makes us feel homely.Breakfast buffet is good. I would recommend everyone to come and stay here.
Hospitality was amazing... Great effort from all the department staff... Clean and porsh property recommended property to stay with would specially call out Dale, Abhishek,piyali and Randeep for they amazing hospitality.. kudoz to them...
Its great movement of my life in westin kolkata rajarhat i love it. Thr food and the service it was fantastic and spicely thank you the handsome guy Mr Ashim Ahamed service and the behavior its fabulous thank you Ashim Thank you westin Kolkata
I was booking through online portal was facing issue with rates though mr.avirup from front desk of westin kolkata booked us and did a spendid job . I generally dont write reviews but here he got that personalisd touch and was awesome in every sector of he services.
The experience at Westin Kolkata was very warm delightful. Loved the lake view from my room. The staff was very accommodating and food was great. Business Center and fitness rooms were good too. Very good theme and nicely designed building.
Service was done everyday and made the stay confortable during the stay in this hotel. Food was good. paltu sumanto and monrul did good job in service cleaning. Visit the hotel and experience the same as i did.
I stay 100+ nights in Marriott and SPG hotels every year, so typically I don't write reviews, as that would be a lot of review writing :-). But for my recent visit to Westing Kolkata was truly an exceptional experience (exceptionally good), so much so i actually planned time for writing this review. I was Travelling from Dallas on 23rd December '22, and as expected the journey was really hectic, with lots of flight cancellations, overbooked flights, clueless flight attendants etc. etc. and we reached Westin Kolkata very early morning, at that point my family and I was just looking for a room with cozy bed, Nameer (was at the check in desk) and the manager on duty for night shift quickly arranged a room for us with nominal mandatory formalities and skipped all the welcome perks and preferences etc for next day morning. Next day when I came down at the lobby, Indrani introduced herself to me and offered a better room for my family, in probably the busiest time of the year. Indrani, Neetu and their team took care of all the room shift and promised me to upgrade me as soon as a suite is available. It was a total 11 day stay including 25th December and the New year, and being a globetrotter, I know how busy these days can be. Indrani and her team made me feel special, and as promised upgraded me to a great suite on the 30th floor. The hotel staffs truly makes the difference for the experience, in addition this Westin also is at great location, very close to Airport, great restaurants, very convenient breakfast hours, and nice view (from our room). The concierge lounge access (or I can say hours) was a little confusing, I accessed 3 -4 days during my stay, being elite for last 15 years, I enjoy 24 hours lounge access everywhere, here seems to be the lounge is operational for 2 hours in the evening, I could enter the lounge beyond those hours, but someone there would remind me about the "lounge hours". May be a left over Covid protocol. Indrani and her team accommodated a very late check out for me, and pleasantly surprised me with local handicraft gifts (2 Owls). But the best gift was making me and my family very welcome during our hometown visit after 6 long years. I would recommend all my point savvy elite friends to stay in Westin Kolkata. …