The Lalit Great Eastern Kolkata
1 2 & 3 Old Court House Street, Kolkata (Calcutta) 700069 India
Lowest prices for your stay
$123
Free cancellation until 17/02/23
$122
Free cancellation until 18/02/23
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$125
$102
Free cancellation until 16/02/23
Booking.com$110
Hotels.com$123
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About
#27 of 1,046 hotels in Kolkata (Calcutta)
Location
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Service
Value
Travellers' Choice
Asia's first luxury hotel, The Lalit Great Eastern is a heritage landmark located in the main business and shopping district of Kolkata. Restored and renovated over a period of seven years, the hotel holds the distinction of being the longest continuously operating hotel for 165 years. Built in 1841 as Auckland Hotel, it has been referred to as the 'Jewel of the East' and the 'Best Hotel East of the Suez'. Over the years, the hotel has been the favourite haunt of royalty and celebrities from across the world. The Lalit Great Eastern, now restored to its original glory, is an amalgamation of the styles of 3 different eras of history - Victorian, Edwardian and Contemporary, reflected in Heritage Block 1, Heritage Block 2 and the New Block respectively. The original Heritage Block radiates the charm of the British Colonial Era, while the Modern Block incorporates a contemporary look and feel. These blocks have been seamlessly connected despite their distinct character and decor.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Paid wifi
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Soundproof rooms
Telephone
Bottled water
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Classic
Languages Spoken
English, Hindi
Location
100Great for walkers
Grade: 100 out of 100
94Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
Contact
1 2 & 3 Old Court House Street, Kolkata (Calcutta) 700069 India
Getting there
EsplanadeKolkata Metro6 min
Chandni ChowkKolkata Metro7 min
4339Reviews24Q+A100Room tips
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Words cannot express what a pleasure it was for our family to stay at the Great Eastern singularly due to Mr Tayab Hussain’s level of service. You gave us the confidence that if India can be manged by people such as you, it would be our pleasure to return to India again and again. You made our stay Most Pleasurable. Endless thanks to you and your team for your care and attention to out every need. Thank you!
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This historic hotel has been restored to create a comfortable modern hotel with some retained heritage. However the principle feel is a modern international hotel. Special thanks to Ekata for a most interesting historical tour. Good points: The rooms, door staff, reception ( thanks to Tayab) concierge (good work Rishi) housekeeping and laundry all first rate 5 star. Well priced for the quality of room. Good location. Not so great: There is negligible social space within the hotel. Eg no lounge or bar open to provide a cool drink after a long day. There is a separate bakery/bar down the street of which more later. Food is ok (buffet almost exclusively Indian food - good for me but don’t expect international) but service surprisingly chaotic, inattentive and slow (Prattab an exception - thanks). Staff did not seem to have allocated tables or to be scanning for diners who needed something. I did not try the a la carte menu which you still have to access on your phone (Covid precaution?). They have an ambitious cocktail menu (again if you access it on your phone) but clearly lack the ingredients or expertise to make it a reality. I was pleased to see a dry martini correctly described (including vermouth) and ordered one. After a long delay a weird drink nothing like a dry martini showed up. I appreciate it can be tricky and went to the bar area to offer some gentle suggestions. Became apparent the problem was they had no vermouth, did not know it was an ingredient. Senior staff later reported to me that they were unable to get vermouth even in the five remaking days of my stay. Guys! Let’s edit the drinks menu to things you can actually provide! The bakery. Ah yes. You exit the hotel and walk down the street maybe 40m the old hotel bakery converted to coffee shop and bar. Sadly I was told the bar are did not open until 8pm and it was grim and unwelcoming with only stand up tables. The bar is names after Wilson who founded the hotel. He must be turning in his grave. I tried the coffee shop one afternoon for a brownie and coffee. Three staff. Two customers and myself. It was like I was invisible. I practically had to jump in front of staff to get acknowledgement and place my order. The brownie was sitting portioned up in the display case. The coffee machine right next to them. 15 mins later they still had not completed it and I gave up and went to my room to make myself a cup of tea. Again I felt this was a staff training issue. Finally watch out for noise if you have a “city view”. The street outside is lively. Ask for a room as high as possible. More seriously the hotel held two functions with very loud booming music affecting my room on Fri and Sat. On Friday the music stopped at 11:30 - fair enough. On Sat night it was still going at 1:15 so no chance of sleep. I phoned reception and they immediately offered another room (so they clearly know this is a problem) but said it would stop at 1:30 so I decided to stick it out. Still going 1:40 so I take up the offer of a move it was a few floors up which helped a bit bit the music stopped 2:00. You are either a nightclub or a hotel. If you want to do both sort out the soundproofing. In short guests may need to be very clear with reception that you want a room to sleep in not to dance! I will probably go somewhere else next time.…
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Date of stay: January 2023Trip type: Travelled solo
Room Tip: Watch out for noise problems
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It was nice stay at the hotel, people are very cooperative and property is amazing, it's seems like new constructed, well maintained, location is very convenient, front team is lovely Mr. Suman is kind hearted person who know the actual meaning of hospitality, I'll definitely come back again 😊
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It was my 2nd visit to this hotel. My previous stay was okay, but this time I loved it 🥰. I was on a business trip, on my own. This hotel's location is super convenient, like its close to the howrah station and hardly one hour from the Kolkata Airport. This hotel is like 200 years old 😮! But still it looks as good as new 🤩. But it would be better if the pool was heated! But it's okay. I would like to mention that Arka at the reception was so helpful. Thanks to you for making my stay memorable. I will definitely be coming back here! ☺️
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kamal Raza, General Manager at The Lalit Great Eastern Kolkata
Responded 4 days ago
Dear Guest, Namaskar! We cherish the effort and time you put into reviewing us on this site. Your suggestions and encouraging words are much appreciated. The team has heard your wonderful words of appreciation and is touched and grateful for them. We look forward to welcoming you and your loved ones during any upcoming visits and stand ready to do so. Warmest Regards, Kamal Raza Resident Manager- The Lalit Great Eastern Kolkata
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At its heart, the Lalit is a very good hotel with comfortable rooms, good wifi and responsive staff on the desk. There was a wedding while we were there and the music was so loud that our room reverberated with the noise so we told the staff on reception and they moved us to a much quieter place. We were impressed with their responsiveness given how busy the hotel was. But the hotel needs to do something about breakfast which was visibly under-staffed and chaotic. We went at 7.45 which, supposedly, was a good time to go, but nobody was in sight, things weren’t ready and, anyway, the quality was not great. Come on, Lalit - get this right and you’ll get five stars from me.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We bought a Premier twin bedded room. We reserved it from the previous day as we were arriving by train by train at 6am. We were shown to a lovely room but it was double bedded. It took until after lunch to be given a twin bedded room. It was not Premier and was a standard size (verified by a bell boy). . We simply wanted what was purchased. After hours of polite discussions we were offered a suite into which a single bed could be fitted. We agreed but only to be told, by phone, quite some time later. that there would be a surcharge. We feel very shortchanged. There is no information about the hotel and it’s amenities in the room, no hand towel and all items purchased have to be paid for at the point of service rathe than being added to the room bill as is customary. No apology or gesture to provide good will forthcoming. What a shame we didn’t take photos to prove the point.…
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Date of stay: January 2023Trip type: Travelled with friends
Room Tip: Avoid this place. It is supposed to be five star. You can do better for yourself.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I cannot express my immense gratitude towards you all 😇 It was my first ever visit to this hotel. My fiance and I checked in here a week ago and from the very first step in this hotel.. my experience was awesome 😃! When we came here a large group of people was at the front desk, trying to get their rooms. So we thought... It might be a hectic stay. But to our surprise, Mr. Arka helped us to cut through the long queue and get our room asap! 😄 The room he gave us was actually really cool 💓 as it had a great view to the Great and old Kolkata ✨. We stayed here for two nights. Yet our stay was really comfortable and nice. And a special name to mention is Mr. Mainak at the concierge. Kudos to you guys 🙏🏼 But the only thing I felt a little low is a delay at service. I don't know why, but the in-room dining experience was slightly disappointing. 🙁 Apart from that, Everything was nice and super comfortable. 🥰 Thank you so much for your lovely hospitality.…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We had a wonderful stay at this hotel. Tayab the receptionist made our stay excellent. He went out of his way to show us the hotel and it give is an overview of its history, he answered our questions, and he recommended to us good places to see and dine it. Thank you Tayab!
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Date of stay: January 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
When I visited Kolkata, I couldn't help but make a reservation at a well-known 5-star hotel. The LaLiT Great Eastern hotel in Kolkata has a long history of legendary stays and a unique blend of architectural styles. The food, staff & service were top-notch. I'd definitely recommed this best 5 star Restaurant/Hotel in Kolkata. A must visit.
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Date of stay: December 2022Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kamal Raza, General Manager at The Lalit Great Eastern Kolkata
Responded 4 days ago
Dear Guest, Namaskar! I want to take this opportunity to express my admiration for you taking the time to share a synopsis of your experiences. We are overjoyed and grateful that we were able to enhance your stay and create beautiful memories. We sincerely appreciate your presence and hope to see you again soon. Warmest Regards, Kamal Raza Resident Manager- The Lalit Great Eastern Kolkata
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I absolutely loved the heritage tour conducted within the hotel. This hotel has a 180 year old legacy, and very interesting artifacts on display. Request the reception for it and they will assist you. Ms. Ekata was very knowledgeable and sweet. One less point for the service. Since it is a 5 star we expect prompt service. They can definitely improve on that front. It took 3 phone calls to get drinking water, and I requested for a pen that never arrived. The breakfast spread is good but nothing exceptional. If you like history then this hotel is a must stay. Enjoyed our stay overall.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kamal Raza, General Manager at The Lalit Great Eastern Kolkata
Responded 1 week ago
Dear Guest, Namaskar! We appreciate your time and effort in reviewing us on this platform. We greatly value your advice and supportive remarks. Your kind words of thanks have been shared with the employees, and they are touched and appreciative of them. We eagerly await your future visits and are ready to extend our warmest hospitality to you and your loved ones. Warmest Regards, Kamal Raza Resident Manager- The Lalit Great Eastern Kolkata
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$93 - $129 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Great Eastern Hotel
LOCATION
IndiaWest BengalKolkata DistrictKolkata (Calcutta)
NUMBER OF ROOMS
215
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Claim Your ListingTHE LALIT GREAT EASTERN KOLKATA (Kolkata (Calcutta), West Bengal) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about The Lalit Great Eastern Kolkata
Which popular attractions are close to The Lalit Great Eastern Kolkata?
Nearby attractions include St. John's Church (0.3 km), General Post Office (0.5 km), and Kolkata Tram Museum Smaranika (0.4 km).
What are some of the property amenities at The Lalit Great Eastern Kolkata?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Lalit Great Eastern Kolkata?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Lalit Great Eastern Kolkata?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Lalit Great Eastern Kolkata?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to The Lalit Great Eastern Kolkata?
Conveniently located restaurants include Alfresco, The Bakery at the Lalit Great Eastern, and The Chutney Co..
Are there opportunities to exercise at The Lalit Great Eastern Kolkata?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does The Lalit Great Eastern Kolkata have airport transportation?
Yes, The Lalit Great Eastern Kolkata offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Lalit Great Eastern Kolkata located near the city centre?
Yes, it is 0.8 km away from the centre of Kolkata (Calcutta).
Are any cleaning services offered at The Lalit Great Eastern Kolkata?
Yes, dry cleaning and laundry service are offered to guests.
Does The Lalit Great Eastern Kolkata offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.