We visit to hotel, order the food, we found hair from Chiken Biriyani. It's the Very bad experience for me. We knows we r all human being, Mistake can be happen by any one, "but" you ll not accept ur mistake, this is not the good way & it ll be hold ur business day to day. How you treat your Guest. We know this is the Covid time , hear this hotel no body following the rules. For eg -( 1)- No QR code stil using physically menu ( 2)-No Body Temperature ( 3)- Glasses 🥛r not properly wiped (4)-,They are not using Alcohol base sanitizer, & they r not following rule according to FSSAI & HACCP By the way... I can not recommend, this resturant for any one for the healthy reason. 🙏
I would like to take the time to thank you all (Receptionists, Restaurant’s Staff and Housekeeping staff) for all support, care and management of all requirements....... Thank you so much @TheFernResidency 🙏🏻😊❤️😍
The visit to Fern Residency was a very nice experience. The hotel was maintaining all safety standards and everyone there was very polite, calm and professional in their work. I over the stay and will also recommend Fern Residency as a must stay place in the respective area.
This hotel is situated about 4kms from Kolkata airport,very close to the City Center2,which is a prominent shopping and hangout place in New Town/Rajarhat locality. I stayed here for about a month.Rooms here are good,clean and spacious.The staff here are very courteous,humble, friendly and helpful.They take care of your needs in a very professional yet very friendly way. Throughout the stay I never experienced any kind of lag in any of the request(s) made.Everything was dealt with absolute promptness. To be honest, I actually never felt that I was staying in a hotel for this long, and for this, all the credit goes out to the great team of people, who worked here round the clock attending the guests and their needs with utmost care and diligence. The stay here was one of the best hotel stay experience I have ever had. Definitely a recommended for those who seek the warmth of a homely stay within a hotel.…
Nice hotel at the prime location, staff behaviour is good and professional.Rooms are well maintained and clean , Food quality is good but limited choice. Overall value for money. Preferred for business travellers
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