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Pine Tree Spa Resort

Bhanu Sarani Road Adjacent to Darjeeling Gymkhana Club, Darjeeling 734101 India
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Traveller (78)
Room & Suite (29)
Dining (7)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#80 of 170 hotels in Darjeeling
Location
Cleanliness
Service
Value
Experience the unmatched hospitality and luxury in Darjeeling our Heritage wing and luxury hotels comes with all ultra modern amenities. So if you are looking for the best deals with maximum luxury Pine Tree Resort and Spa is the best choice for you.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Free breakfast
Business Centre with Internet Access
Conference facilities
Spa
Dry cleaning
Internet
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Laundry service
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Room features
Room service
Flatscreen TV
Room types
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Great View
Languages Spoken
Hindi
94Reviews24Q+A20Room tips
Traveller rating
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KS Kumar wrote a review May 2023
Bengaluru, India13 contributions
Pathetic staff, rude and unprofessional. Be it restaurant staff or house keeping all the same. Every night after 10 pm there will be no water supply literally. If someone has to use bathroom and toilet after 10 pm it's a nightmare. Hot water is nil. Inspite of informing reception and concerned managers about early departure to airport there was no hot water. Literally we were 11 of us in 4 rooms and everyone has to wash face early morning and leave. The takeaway breakfast was just 3 or 4 slice of bread and mayonnaise and water bottle. Such is the service. I strongly request and urge traveller's to avoid this pine tree Spa resort at Darjeeling. It's a hopeless hotel and zero customer care. Infact old or young there's no one to take our baggages to room. We have to carry all luggages on our own and that too from a distance since this hotel is in very narrow road and hilltop where cars park at a distance due to traffic blockage
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Date of stay: May 2023Trip type: Travelled with family
Room Tip: Urge traveller's to avoid this hotel since it's in narrow road and on hilltop. Very difficult to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Pine Tree Spa Resort
Responded 19 May 2023
Dear Guest, Greetings from Pine Tree Spa Resort!! We are extremely concerned to note your disappointment with regard to Food and services. Your issue has been highlighted to the concerned department. We assure you that proper action will be taken against the same. With Warm Regards, Pine Tree Spa Resort & Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nagesh wrote a review Apr 2023
5 contributions
Worst ever hotel stayed we stayed in April 2023, Never go by internet pic's, Horrible Hotel to Stay,If you are thinking of staying in Darjeeling stay at Mayfair ,Not. Pine tree Spa and Resort ,No Hot water for bath,worst food,worst Service
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Pine Tree Spa Resort
Responded 1 May 2023
Dear Guest, Greetings from Pine Tree Spa Resort!!! We are extremely concerned to note your disappointment with regard to Food and services. It saddens us that we didn't reach your expectations. We sincerely apologize for the inconvenience caused to you and regret the loss of comfort. We assure you that proper action will be taken against the same. On your next visit, you will definitely witness overall improvement. With Warm Regards, Pine Tree Spa Resort & Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amar P wrote a review Mar 2023
2 contributions1 helpful vote
Worst experience ever I had….. in fact, I have to apply a -5 star rating but Tripadvisor doesn't reflect a negative rating system… food was pathetic, the restaurant's staff was below average, housekeeping service was also poor in quality, we received our ordered food almost after 2 hours. So plz don’t book this hotel. It’s not worth.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Pine Tree Spa Resort
Responded 28 Mar 2023
Dear Guest, Greetings from Pine Tree Spa Resort !!! We would like to thank you for sharing your experience with us. Your comments have highlighted a cause of concern for us and I would like to assure you that this is an inadvertent deviation from our standards of hospitality. We regret the inconvenience caused during your stay with regard to the hospitality, food, and our staff team that didn't reach your expectation. We sincerely look forward to another opportunity of redeeming ourselves and serve you better in the near future. With Warm Regards, Pine Tree Spa Resort & Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sam h wrote a review Jan 2023
Tomball, Texas17 contributions4 helpful votes
+1
I was reading other guests' review and hotel's reply to them before giving my review and I am sure this hotel doesn't pay any attention to customers review. Checking in was quick but immediately after checking in I went down to reception and informed the toilet looks unclean. The guy said he would send someone to check it never happened. I don't think they care about services. I pour hot water in toilet instead. However the room was quite large with a wide window view. Bedsheet, towels and room were clean except bathroom. The bathroom needs deep cleaning. Wall and sink was full of mould. Since it was off season in winter the huge dining area was freezing cold in night and morning where we had to have dinner and breakfast. There were somewhat choice of meal and breakfast with a faulty toaster. Morning tea was served cold. Since this place is full of tourists round the year why not have a better heating system in place in the winter? The small room heater was never enough for large room. The room comes with basic amenities. Tea, coffee, Soap, shampoo, lotion and a tiny toilet roll. They didn't bother to refill toilet roll. If you are use to dry your hair, bring your own hair drier. Worst internet connection ever during this travel. Complained a number of times nothing happened. Front desk said they would report to management but net was hardly working. Future tourists may think twice before booking.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: There is no car parking. Weakest internet during my visit.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pine Tree Darjeeling, Owner at Pine Tree Spa Resort
Responded 20 Jan 2023
Dear Guest, Greetings from Pine Tree Spa Resort Darjeeling!!! We regret the inconvenience caused during your stay, We will look into the issue regarding the bathroom, wall, and sink. On your next visit, you will see improvement. Looking forward to welcoming you back. With Warm Regards, Pine Tree Spa Resort Darjeeling
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reeshav Hati wrote a review Nov 2022
2 contributions
The hotel staff were really polite and took care of all of our needs. The rooms were good, clean, well maintained, warm and the view was good. The lobby is the ideal place for evening chitchats and socialising cause you’re welcomed by the beautiful view of Darjeeling. The location is excellent. If you plan to stay there please try the peach tea at their cafe.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Pine Tree Spa Resort
Responded 9 Dec 2022
Dear Guest, Greetings from Pine Tree Spa & Resort !!! It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your stay with us. Your appreciation for the kind and diligent service offered by our staff has been passed on to the team. Your kind words will encourage them to achieve greater heights of excellence. With Warm Regards, Hotel Pine Tree Spa & Resort and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Khushboo1512 wrote a review Oct 2022
Coimbatore, India63 contributions33 helpful votes
Feeling like cheated, I was not able to pay on link given by Agoda for my booking, so I called hotel they asked me to cancel the booking with Agoda and promised us for the same deal , I trusted on hotel and follow their instructions. But as soon as I canceled they asked me for more money. Restaurant staff service at breakfast was pathetic.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: No parking place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Lillywoods Highland Beach Resort, Owner at Pine Tree Spa Resort
Responded 10 Nov 2022
Dear Guest, We are sorry you didn't enjoy your experience at hotel. We will be certain to address this issue and we hope that, upon your return, you will see marked improvement. We work hard and diligently to ensure our guests satisfaction. We are sure that you will notice many positive changes in your next visit. We look forward to welcoming you back. With Warm Regards, Pine Tree Spa Resort and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Srinjoy Dasgupta wrote a review Jun 2022
1 contribution
Very nice services, Abhishek and Sumit are very cooperative, so do the other staff members, mall is just 5mins walking distance, rooms are very spacious, in short if I have to visit again in darjeeling I would try for this hotel pine tree again and would recommend the same to my friends and relatives.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Pine Tree Spa Resort
Responded 13 Jun 2022
Dear Guest, Greetings from Pinetree Mall Road thhank you for an awesome review! It makes us happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality and had a pleasant experience. We look forward to welcoming you back soon. With Warm regards, Pinetree and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mailtonatasha wrote a review May 2022
Navi Mumbai, India5 contributions2 helpful votes
Firstly, the location of this hotel is a big plus point, one can walk to local sightseeing spots easily. Special mention to polite service, under leadership of Mr. Syed Malik, he was very attentive and cared well for the guests needs, going out of his way often.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Pine Tree Spa Resort
Responded 13 Jun 2022
Dear Guest, Greetings from Pinetree Thank you for an awesome review! It makes us happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality, and had a pleasant experience. We look forward to welcoming you back soon. With Warm regards, Pinetree an Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shibaprasad Dey wrote a review Apr 2022
Kolkata (Calcutta), India9 contributions1 helpful vote
The room was really fantastic. I stayed for 5 days. From the beginning all went very smooth. I should name the front desk personnel Shri Sumit, Shri Abhishek and the Lady Sm. Jyotsna. All were so co-operative. The boys and girls at the Restaurant under the supervision of the In charge Shri Malik were taking personal care all the time. Since morning all were sincerely attending to all the guests. Received very cordial and sweet behaviour from all the staff members. The Room Service was great. House-keeping services were also very nice. There was no scarcity of water at any point of time. Hot water was available all the time. Location of the property is also an added advantage. I shall be visiting time and again and shall recommend to all of my family and friends.
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Date of stay: April 2022
Value
Service
Room Tip: I stayed in Room No. 410. That is great.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Pine Tree Spa Resort
Responded 22 Apr 2022
Dear Guest, Greetings from Pinetree Spa & Resort!!! It is heartening to learn that our staff was able to delight you with their friendly services and the same has been conveyed to the entire team. This is an integral part of the hospitality experience which we stand committed to deliver to every guest staying at our resort. We look forward to hosting you again during your next visit. With Warm Regards Pinetree Spa & Resort and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DWIJADAS BANDYOPADHYAY wrote a review Apr 2022
1 contribution
+1
We have stayed in Pine Tree from 3.4.22 till 11 am on 9.4.22. The entire staff can be teamed as Exceptional. Hospitality is extremely high. Everyone starting from Receptionist Jotsna Mam, Management person Mr. Abhishek attended us with high spirit. Another star of this hotel is Mr. Syed Malik who with a dedicated force managing to serve best quality and variety of food to all guest. Undoubtedly, we feel extremely happy and Recommend Pine Tree as an Excellent place to stay in Darjeeling.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Pine Tree Spa Resort
Responded 22 Apr 2022
Dear Guest, Greetings from Pinetree Spa Resort!!! It is heartening to learn that our staff was able to delight you with their friendly services and the same has been conveyed to the entire team. This is an integral part of the hospitality experience which we stand committed to deliver to every guest staying at our resort. We look forward to hosting you again during your next visit. With Warm Regards Pinetree Spa Resort and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹3,673 - ₹7,096 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalDarjeeling DistrictDarjeeling
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PINE TREE SPA RESORT (Darjeeling) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Pine Tree Spa Resort
Which popular attractions are close to Pine Tree Spa Resort?
Nearby attractions include Mahakal Temple (0.3 km), Observatory Hill (0.3 km), and Dali Monastery (0.2 km).
What are some of the property amenities at Pine Tree Spa Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Pine Tree Spa Resort?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Pine Tree Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Pine Tree Spa Resort?
Conveniently located restaurants include Grains By Udaan Nirvana, Darjeeling, Sonam's Kitchen, and Tom & Jerry's.
Are there opportunities to exercise at Pine Tree Spa Resort?
Yes, guests have access to an outdoor pool during their stay.
Is Pine Tree Spa Resort located near the city centre?
Yes, it is 0.7 km away from the centre of Darjeeling.
Are any cleaning services offered at Pine Tree Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Pine Tree Spa Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Pine Tree Spa Resort?
Many travellers enjoy visiting Rabindra Bhavan (13.1 km).