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Summit Swiss Heritage Hotel & Spa
578 reviews
#17 of 243 Hotels in Darjeeling
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15/9A Gandhi Road Near Circuit House, Darjeeling 734101 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$47
Free cancellation until 24/01/22
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Full view
Room & Suite (182)
Dining (23)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Summit Swiss Heritage Hotel & Spa
Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 243 hotels in Darjeeling
Location
Cleanliness
Service
Value
Travellers' Choice
Summit Swiss is located in the heart of the city, just 5 mins away from the famous Mall Road. Known as one of the finest hotels in Darjeeling, Summit Swiss Heritage Hotel boasts of a rich history with its historic British style colonial architecture dating back to 1914, it is well equipped with all the basic modern amenities.
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Property amenities
Free parking
Free internet
Coffee shop
Children's playground
Children's television networks
Airport transportation
Foot massage
Rooftop terrace
Secured parking
Internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Car hire
Taxi service
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Newspaper
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun deck
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, Hindi, Nepali
Location
Full view
83Good for walkers
Grade: 83 out of 100
26Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
15/9A Gandhi Road Near Circuit House, Darjeeling 734101 India
Getting there
See all nearby hotels
578Reviews29Q+A100Room tips
Reviews
Traveller rating
- 308
- 164
- 49
- 25
- 32
Time of year
Traveller type
Language
Selected filters
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- English
Popular mentions
+1
We were a family of four adults and stayed for two nights. One of the oldest hotels (since 1914) in Darjeeling and well maintained. The hotel is also walking distance from the Main Market Street / Mall Road. The hotel has a rooftop terrace and if one get’s there early in the morning, you get magnificent view of Kanchenjunga range. In most if not all hotels, each room has a room number which is used to identify the room but at Summit Swiss Heritage hotel each room is identified with a name which I felt was unique. Rooms were very spacious and well maintained. Room service was very quick and the restaurant had a wide variety of choice. Our flight was departing early and we had to check out at 5am. The hotel staff had arranged for breakfast so that we can have it on the way to the airport. Overall an excellent and memorable stay.…
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
Helpful
Response from General Manager, General Manager at Summit Swiss Heritage Hotel & Spa
Responded 4 days ago
Dear Guest, Namaste !! Thank you for choosing to stay with Summit Hotels and Resorts. We are so grateful to receive such an excellent review from your side, we appreciate the time you took out on posting up a review for us in this forum. Thank you for your wonderful words about our staff and services. We always give our best to provide our esteemed guests with top notch services, it is great motivation for us upon receiving an acknowledgement from you. It is only your valuable comments and suggestions that help us in our continuous endeavor to give our best and go the extra mile for our patrons. We would love to host you again. Hope to see you again at Summit Hotels & Resorts! Yours In Hospitality, Unit Manager.
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I had recently stayed at this property on 18th Dec'21 for 2 nights. Fantastic place to stay with, the suite room was just superb. It has a wonderful cozy resturant with great food. The view to Kanchenjunga is just too good from the terrace. Very courteous staff and well maintained hotel. P.S - I stayed at the newly built section of this hotel
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: Suite Rooms are amazing, i guess they have a Kanchenjunga view room as well. Just enquire in advance
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1 Helpful vote
Helpful
Response from General Manager, General Manager at Summit Swiss Heritage Hotel & Spa
Responded 3 weeks ago
Dear Guest, Namaste!! Thank you for choosing Summit Hotels and Resorts. We thank you for sharing your review through TripAdvisor. We are glad to know that you are satisfied with our services. Your generous praise is highly appreciated and very rewarding for the team which is dedicated and committed to excellence. Our staff are our assets and we are very fortunate to have such wonderful ones. Your humble words of appreciation in regards to our associates is highly valued and I believe that it will definitely motivate us in setting and achieving greater heights. I have personally shared your kind words of compliments with the entire team and everyone was very glad to hear from you. Well it was a pleasure to be at your service and we will definitely be looking forward to your next stay with Summit Hotels and Resorts. Yours in Hospitality, Unit Manager
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My parents along with me recently visited Summit. I have travelled to many places but never had such a bad experience. We had booked a suite at the hotel for 3 nights. To begin with, the washroom in our room was smelling and had plumbing issues. The food in the restaurant was not properly cooked and we had to leave dinner mid way. The extra bed provided to us was broken - my mother luckily escaped a bad fall. We after a 6 hour travel were up till late in the night getting things fixed so that we could have a habitable stay - when we had to leave at 4:00 am in the morning for Tiger hill. We could not sustain the harassment and left the hotel the next morning and booked a different hotel - this costed us double the money, considering the last minute booking. The hotel administration has taken no responsibility for the horrid experience. They are charging a premium for the hotel, however service is pathetic. Please consider other alternatives in the area - you will easily get better hotels at the same or lesser cost (if booked in advance).…
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Date of stay: December 2021Trip type: Travelled with family
Helpful
Response from General Manager, General Manager at Summit Swiss Heritage Hotel & Spa
Responded 4 weeks ago
Dear Guest, Namaste! Thank you for staying at Summit Hotels & Resorts and for your feedback. I deeply regret for the hindrance you faced during your stay in our hotel. Please do accept my apology for the inconvenience caused. I do hope you give us another opportunity of being a better hosts and I'm sure my team and myself would be up to the challenge in leaving you with better memories this time around. We do value your patronage & look forward to welcoming you back to the Summit Hotels soon. Yours In Hospitality, Unit Manager.
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Jusg in the middle of the City and walking distance from the Main Market Street / Mall road. Very good rooms, nicely furnished and clean & good toilet. The back side rooms have super amazing view of the City and the valley & mountains & tea estates beyond. While the front side rooms face an institute/ college just opposite, giving some privacy concerns. The restaurant is super good with very good food and taste. Breakfast buffet is equally good with decent spread & items. Best part is the rooftop terrace seating area with full set up with lounge chair etc. Some kids activities & games. One can enjoy the views or cold & winds just by sitting or may order for the food to get along. The heritage bungalow is besides the new hotel building and has good lawn & seating. But offers no views. Very strategically located. Verg good staff & service. …
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Date of stay: November 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Response from General Manager, General Manager at Summit Swiss Heritage Hotel & Spa
Responded 4 weeks ago
Dear Guest, Namaste! Thank you for choosing to stay with Summit Swiss Heritage Hotel and Spa and for taking your precious time out in reviewing us in this forum. It gives us immense pleasure to receive such reviews as it is as being paid off of our hard work, we are very glad that you enjoyed the hospitality offered by us, We have a diligent team that helps us deliver services as per our motto that says, exceptional value exceptional services. We will definitely pass your kind words of encouragement to the special mentioned team members. We would love to have you back again in the near future. Regards, Unit Manager.
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Amazing place, great view, rooms are well maintained, staff is very courteous and service is excellent. If visiting to Darjeeling with kids then this is the best place, they even personalise food for kids.
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Date of stay: December 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Response from General Manager, General Manager at Summit Swiss Heritage Hotel & Spa
Responded 11 Dec 2021
Dear Guest, Namaste !! Thank you for choosing to stay with Summit Hotels and Resorts. We are so grateful to receive such an excellent review from your side, we appreciate the time you took out on posting up a review for us in this forum. Thank you for your wonderful words about our staff and services. We always give our best to provide our esteemed guests with top notch services, it is great motivation for us upon receiving an acknowledgement from you. It is only your valuable comments and suggestions that help us in our continuous endeavour to give our best and go the extra mile for our patrons. We would love to host you again. Hope to see you again at Summit Hotels & Resorts! Yours In Hospitality, Unit Manager.
Read more
PRICE RANGE
$39 - $104 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalDarjeeling DistrictDarjeeling
NUMBER OF ROOMS
40
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Claim Your Listing Frequently Asked Questions about Summit Swiss Heritage Hotel & Spa
Which popular attractions are close to Summit Swiss Heritage Hotel & Spa?
Nearby attractions include Jhandi Dara Sunrise Point (0.03 km), Rink Mall (0.4 km), and Hayden Hall (0.5 km).
What are some of the property amenities at Summit Swiss Heritage Hotel & Spa?
Some of the more popular amenities offered include an on-site restaurant, free parking, and breakfast buffet.
Which room amenities are available at Summit Swiss Heritage Hotel & Spa?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Summit Swiss Heritage Hotel & Spa?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Summit Swiss Heritage Hotel & Spa?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Summit Swiss Heritage Hotel & Spa?
Conveniently located restaurants include Cafe Coffee Day, Penang Restaurant Since-1972, and Nanking restaurant.
Is Summit Swiss Heritage Hotel & Spa located near the city centre?
Yes, it is 0.4 km away from the centre of Darjeeling.
Are any cleaning services offered at Summit Swiss Heritage Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Summit Swiss Heritage Hotel & Spa?
The staff speaks multiple languages, including English, Hindi, and Nepali.
Are there any historical sites close to Summit Swiss Heritage Hotel & Spa?
Many travellers enjoy visiting Tinchuley Village (11.7 km) and Rabindra Bhavan (12.9 km).
Does Summit Swiss Heritage Hotel & Spa have any great views?
Yes, guests often enjoy the mountain view available here.