Excellent food. Very good spread of menu. Rooms are well maintained and upto date. Hotel staff cordial and supportive. Food taste was superb. Served hot and fresh. Special mention about soups and desserts Recommended for family and business trips.
It was nice stay in Voiceroy hotel with good attention of their all staff specialy thanks to dearest Mr.S.Ali in Receptions and Deputy Food manager Mr.Arnindam sen whos made our trip very very good by supporting them. Thank tou very much🙏
Took my parents and sister to Darjeeling for a 2 night stay and choosing Viceroy was a perfect decision. Beyond the prime location of the beautiful hotel and amazing decor, was the staff behaviour. People were very cordial and knew very well how to delight parents and youngsters. Good food served with utmost hospitality was a delight. I strongly recommend staying at Viceroy when at Darjeeling when with family. Thank you to the staff at Viceroy for hosting us so well. Regards Salman
This was supposed to be our 1st vacation post covid and thanks to the courteous and extremely professional staff at Viceroy we had a wonderful stay . Mr Sen and his full team will ensure every need is taken care of . The. Staff at reception is also very polite and responsive. Definitely recommend Viceroy ! Upvote for the scrumptious buffet and the rooftop deck, central location of the hotel . Downside : the rooms are not very spacious ( we couldnt get the atelier rooms )
I had visited Darjeeling through Veena World where we stayed at Hotel Viceroy. This hotel is centrally located very close major attractions, the ambience , excellent food and cordial staff , I would like to mention specifically about Mr Arindam Sen,( Depury Operations Manager)he is a a thorough gentleman very cordial and very knowledgeable about places to visit. I
Spent an entire week at Viceroy earlier this month. Let me first state that the 5 stars are for the location and the best tasting food and amazing restaurant team led by Mr Arindam Sen. The location of this hotel is fantastic and most places are an east walk especially in the cool weather. There are several stairs up to the reception and elevator level but that’s a good exercise, unless someone has mobility issues. We arranged a pickup from the hotel and the driver and vehicle was clean and nice. We had breakfast and dinner included in our package and I must say the food taste and quality was the best we had in our 16 day long vacation covering other hotels. Every day we looked forward to a nice, tasty, homely and satisfying meal. The dinner items varied everyday which was great. Mr Arindam Sen personally greeted us and made calls to check if he felt we were late and might miss the food. Infact the entire restaurant team under him was so caring and prompt in service that we always felt at home. Thank so much for the hospitality! The only department where we were not satisfied is housekeeping. We were in a balcony room 505 and the balcony was never cleaned in the entire 7 days. In general the room cleaning was a hit and miss with something or the other forgotten everyday. I hope they can improve this with proper training and checklists etc. I certainly recommend a stay at this lovely hotel.…
It's very nice hotel to stay restaurant staff is very supportive and cooperative good food you can enjoy the taste of the food hospitality while you check in is very nice but at the time of departure the feel that this guest will never come again so they don't offer you even a class of water rest everything is fantastic I suggest to stay in this hotel
The experience here is very bad. Hospitality is not good. In morning food manager Mr. Sharma asked me to change my clothes as I was wearing shorts here And told me that I would not give you plates in evening if you come in same clothes. And even they do mention a dress code :- smart casual with no other specifications. I don't think who is the management of a hotel to decide what should I wear or not. Plus a waiter told me "what if i come in undergarments and serve you.. how would you feel" As a lady I do not recommend this hotel to anyone who wants to come in peace Even they have a very strict breakfast rule that they would serve after time.
good restaurant with nice view and the hotel has a good terrace with seating arrangement with a fantastic view of the beauty of Darjeeling.the food was also good with verity the room were ok except the washroom were small
Viceroy is a decent 3 star hotel, with all basic amenities except the wifi didn't work in my room at all. However, lobby's wifi worked perfectly. Hotel's location is excellent, not far from the main mall area. The best asset of the hotel is it's food and the dining room staff under the leadership of Mr. Arindam Sen. He personally managed the dining hall staff, food and the guests. And he prepared a new dish every day. His dedication to his work is exemplary. If I ever visit Darjeeling again, will stay again because of him.