Mayfair Hill Resort Darjeeling

Mayfair Hill Resort Darjeeling

Traveller (1484)
View from Mall View point near Hotel Retreat, just 2 mins from Mayfair hotel
Room & Suite (200)
Dining (78)
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About

4.5
#18 of 174 hotels in Darjeeling
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
MAYFAIR Darjeeling - located in the lap of Mother Nature, is a star category deluxe heritage hotel that was once the summerhouse of Maharaja of Nazargunj. Located at prime location (opposite Governor's House) in Darjeeling, MAYFAIR Darjeeling is known for world-class facilities, state-of-the-art services, superb amenities, and a home like surrounding that pleases ever tourist. With 43 well-decorated and fully furnished rooms,the leading luxury hotel in Darjeeling provide you accommodation with the motive of "Stay with Us, Stay with Nature". Being over a century old, it still maintains the charm of the old world while having modern amenities and a young and vibrant staff. Warm fires in each room, spectacular sunsets, the stellar Spa, an exclusive Tea boutique and extensive dining options are just some of the reasons guests come back here time and again.
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Billiards
Children Activities (Kid / Family Friendly)
Car hire
Secured parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Table tennis
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Fireplace
Private balcony
Room service
Safe
Seating area
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Luxury
Historic Hotel
Languages Spoken
English, Hindi

Location

The Mall Opposite Governor House, Darjeeling 734101 India
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
Bagdogra Airport
41.3 km
See all flights
Bhadrapur Airport
56.5 km
See all flights
4.5
4.5 of 5 bubbles1,219 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled amidst the picturesque landscapes of Darjeeling, Mayfair Hill Resort offers a serene atmosphere and historical charm that guests often appreciate. The hotel earns high marks for its immaculate conditions and diligent housekeeping. While service at the resort is generally commended for its warmth and professionalism, there have been occasional comments about responsiveness. The resort's extensive amenities, including diverse dining options and entertainment facilities, receive applause, although guest opinions on room comfort and upkeep are varied. Its prime location near top attractions and the Mall area is frequently praised, yet opinions on value for money show a divide among travelers.
Location
Central
Atmosphere
Serene
Rooms
Mixed
Value
Expensive
Cleanliness
Spotless
Service
Professional
Amenities
Comprehensive

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1,219Review31Q+A100Room tips
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Detailed Reviews
Chris J wrote a review Mar 2020
The Royal Town of Sutton Coldfield, United Kingdom
+1
4.0 of 5 bubbles
Arrived after a long drive from Bagdogra Airport, roads and traffic very interesting but not for nervous 😏. The road follows the single track toy train upto Darjeeling....wouldn’t recommend this as when leaving a car had crashed into the train. Hotel is nestled in the heart of town, a very classic colonial look and laid out over a number of levels (not suitable for a disabled person). Check in was quick and gave us time to view the very interesting Tenzing Norgay room fantastic pictures. Stayed in a suite which was lovely, just remember you are above 7000ft here and the rooms can get cold. Rose early to watch the sunrise from Tiger Hill over Kanchenjunga.....fantastic even able to see a very small Mt Everest in the distance. The sunrise experience is very much dependent on local cloud conditions...but worth the time. On the return to the hotel mid afternoon the room had not been cleaned, when we spoke with reception the one lady receptionist seemed disinterested in our request to have the room cleaned, asked for the room to be cleaned whilst on local walk and unfortunately it was still not done. Have been up since 04.30 this was now unfortunate, further requested the room be cleaned which it eventually was 😖. Food at both breakfast and the evening was very good, my only observation was that some staff uniforms in the dinning room were dirty. A visit to the Himalayan Climbing Institute and Gurkha War Memorial are worth the time. A nice hotel but let themselves down over a couple of issues.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Saikat wrote a review Nov 2020
Kolkata (Calcutta), India
+1
5.0 of 5 bubbles
A wonderful property amidst the busy hustle of Darjeeling topped by an even more wonderful staff who is always eager to help with a courteous smile even to our 3 year old kid. What acts as icing on the cake is the people overseeing, of the likes of Mr Biswajit, cultivates a philosophy of putting them selves in guest's shoes and ensuring a remarkable Service with a lasting impression, you will feel this down to the grass root where even the gate security staff are all on standby for your help.

Rooms and interior are well decorated and it has limited but sufficient parking and is close to mall, a reason why we chose this in the first place. The restaurant offers good variety options and food is excellent followed with nice hill view including the open lounge. There is ample hygeine precautions being followed in COVID times that brings in a sense of security in our minds. A must visit for a complete worry free stay in Darjeeling.
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Ananjan wrote a review Jan 2021
+1
5.0 of 5 bubbles
Comfort, Best Service, Tastiest food, Recreation rooms, Music, Library - Tell me what more you can think of and am sure you would find everyday at the grand resort of Mayfair in Darjeeling. A 5 minutes walking distance (Considering lesser speed in hilly roads) from Darjeeling Mall, one of the prime location it is standing tall and wide with typical 'mayfair-ish' classy look. I doubt if one can get a better service and a soother ambience. If you are visiting Darjeeling, mayfair resort can definitely add more to your experience.
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Date of stay: January 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S_Wanderlust wrote a review Jan 2020
Bengaluru, India
2.0 of 5 bubbles
We stayed in Darjeeling Mayfair during the new year for 3 nights. The booking charges were very heavy and we assumed that it was beacuse of the New year vacation that the charges are high, however just a day before we were informed through email that they will charge 7500 for adult couple and 3500 for the child for new year celebration which was not informed during booking and when we reached out, they rudely asked us to go through the company rule book. which was neither mentioned in the site when we book, nor could i find a rule book link in their reservation confirmation email.
The moment we entered we were welcomed by a Mayfair scarf, drinks and cookies. The ambience was beautiful and checkin experience was OK. The first day was sight seeing so we were pretty much away all day but the next two days we had a tough time.
1. They dont have hot water after few hours in the morning - with temprature dipping to 0 degrees if you say that we cannot start the boiler after morning, is it even acceptable??. Even during the boiler hours, water isnt nice hot, it was just above lukewarm. When repeatedly asked the house keeping they replied "Ithna garam kafi nahi hai kya" which means “isnt this heat enough for you?”
2. They are poor time keepers, their breakfast time starts 7:30 to 9, but for all those who are late comers they extend their Breakfast time to 10:30 or 11. Their lunch hour starts at 12:30 but since they keep breakfast kitchen open till 11, so their lunch started at 2. we are timely eaters and it was highly inconvenient to cope up with delay. There were foreign tourists who suffered this too, so in case you have your meals on time then may be its a wrong place to go.
3. We ate all our meals in the resort (payed a good price for it in advance). At the end of day 2 , me and my son had very bad stomach infection and so much that we had to rush to the emergency for getting an IV injection to arrest vomitting ( very suspicious about the quality of their food) and hence we were not a part of their new year dinner or party, they very well knew since they arranged a cab for us to the hospital but still charged us 11000 rupees for the new year party.
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Date of stay: December 2019
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sreejita C wrote a review Mar 2021
5.0 of 5 bubbles
This was our first visit to Mayfair Darjeeling and we were mighty impressed ! From the moment we set foot on the property, we felt an aura of luxury and heritage. The staff at the reception warmly welcomed us with Darjeeling Tea in the lounge area which was immensely invigorating. Every staff member was extremely polite , gentle , caring and more than happy to help us with absolutely anything we needed at any point of time - be it hot water bags or medicines in the middle of the night ! I must particularly mention how kind Mr. Biswajit Das Sharma has been, who not only made us feel at home during our stay at the property, but went to great extent to ensure we had an excellent holiday. We'd fallen sick on our last night at the property and were originally supposed to check out the next morning , but Mr. Das Sharma greatly helped us in extending our stay (despite the resort being almost sold out at the weekend) to ensure we did not have to check out or travel while we were ill. He kept checking in on us, and even sent simple home style meals to our rooms to ensure our speedy recovery!

Given a choice, I would stay back for a week more , keep soaking in the grandeur of the property amidst the hills !
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Date of stay: February 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aritra K wrote a review Jan 2020
Kolkata (Calcutta), India
+1
4.0 of 5 bubbles
Had a pleasant stay at Mayfair Darjeeling for 3 nights. The hotel is located just opposite to Raj Bhavan. It took us nearly 3 hours to reach from the Bagdogra Airport. The checkin process was smooth with a warm welcome. The reception area was nicely decorated and the fireplace added warmth to the room. Our room was nice, spacious and had all facilities available. The hotel provided Room Heaters (2 types) which were sufficiently kept us warm. The bathroom had hot running water through out the day. The staff was courteous and helpful. Appreciate their thoughtfulness on providing hot water bags on chilly winter nights. The library room was very good and nicely decorated. Enjoyed the live music during the evenings. However, food was very average and overly priced. Overall had a very good stay.

Thanks,
Aritra
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dr.Himangshu wrote a review Sept 2021
Siliguri, India
4.0 of 5 bubbles
Everything from hospitality, staff, stay, food, location were superb EXCEPT PARKING FACILITY... This is the major notable drawback. They should look after this thing very seriously or should provide an alternate space nearby where travelers can put their personal vehicle.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ajay Khandelwal wrote a review Sept 2022
New Delhi, India
5.0 of 5 bubbles
First of all we are thankful to Mr Sabyasachi Mohanty, the Resort Manager, for his personal touch, attention and value add accorded to us during our stay in the second week of September 2022.

You get a feeling of having arrived for a different experience the moment you enter Mayfair Darjeeling. Colourful ambience, richly furnished, tastefully decorated with so many paintings and pictures make this facility an exclusive one.

Rooms are spacious, buffet breakfast sumptuous, and the live singing in the evening will make your stay a memorable one.

Although the resort is self – contained, if one wishes to go to the city centre (Chaurasta), it is an 8 minutes walk from the resort

Surely look forward to staying at Mayfair Darjeeling again and at their other locations in times to come
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Date of stay: September 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manju M wrote a review Feb 2022
Los Angeles, California
5.0 of 5 bubbles
What a beautiful hotel. 5 stars all the way!

Staff: incredibly hospitable and courteous. Excellent service from room service to reception to security guards.
Food: They offer lunch and dinner buffet and it’s amazing. They offer a massive variety of north, south, and western options. Hats off to all the chefs!
Location: The hotel itself has no views, but within steps away from the hotel there is a lovely scenic view of the Kanchenjunga mountains. The hotel is walking distance to the chowrasta (bazaar).

All rooms and common areas are so clean and well maintained. The hotel has great amenities like pool table, ping pong table, and chess tables. The room smells so divine. 110% recommend.

A note to tourists - the hotel itself has a travel desk and you can book sightseeing and day trips from there that are decently priced, along with booking a taxi to/from bagdogra airport (much cheaper than going through a tour operator).
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NorthernRivers wrote a review Feb 2023
Kingscliff, Australia
3.0 of 5 bubbles
Does not live up to the same standards as Mayfair Siliguri. Our confirmed booking was a twin room in Lloyds cottages. When we arrived we were advised that Lloyd’s cottage does not have any twin rooms. We were then downgraded to a lower floor / lower quality room ( not offered any refund for the downgrade)which was quite dark and dingy and noisy but did have twin beds. The next day I made a complaint. The lady at the reception desk told us that she did not take responsibility for the problem because it was the travel agent and the Mayfair booking company problem. I showed her our booking confirmation which we had also paid. Naturally we disagreed and had to press the issue. She eventually said she would put us in Lloyd‘s cottages and make up a sofa bed. This was better than nothing we supposed. When we returned from our outing that day they had upgraded us to adjoining rooms so we had two king beds and two bathrooms which was all very good. Should’ve been done in the first place. The food is not great except if you order a la Carte which is very nice and much better than the buffet. The hotel don’t seem to follow any Covid policies as one of the female waitresses was coughing and sniffing a lot but continued to work in the dining room. She coughed all over the napkins she was folding , several times. I didn’t have confidence that surfaces were being wiped down to help reduce the spread of infections.
They don’t start breakfast till 7.30 so you are out of luck if you have an early start. There are a lot of steps to this hotel so if you don’t like steps I wouldn’t recommend it. The rooms are not well sound-insulated and you can hear people walking around your room at night and also a lot of dogs barking.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MAYFAIR Hotels, Owner at Mayfair Hill Resort Darjeeling
Responded 22 Feb 2023
Dear Guest, We are very thankful to you for selecting our resort during your recent visit to Darjeeling. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then. Thank you, Warm regards Sabyasachi Mohanty Resort Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Sabyasachi Mohanty
Darjeeling, India
Namaskar !!! Please feel free to reach out to me on 9233904001. The shared number is available on WhatsApp as well. You can mail me on sabyasachi . mohanty @ mayfairhotels . com Thanks & warm regards Sabyasachi Mohanty Resort Manager MAYFAIR Darjeeling
Answer from manmeet42
New Delhi, India211 contributions106 helpful votes
Depends what category hotel you want to stay ? All budget hotels are available. Mayfair should be about Rs 10000 per night on monthly booking
Rashida K asked a question Dec 2021
Hyderabad, India9 contributions1 helpful vote
Can we visit Mayfair for just lunch/ dinner?
Answer from Sabyasachi Mohanty
Darjeeling, India
Certainly on any day...
Answer from MMAind
Kolkata (Calcutta), India40 contributions40 helpful votes
Hard drinks are quiet pricey, carry your own stuff, buffet meals are priced 1000+taxes PP but have a wide spread, hope it helps
Seaside00104402515 asked a question Sept 2021
Siliguri, India
How far is it (ft) from the mall fountain?
Answer from PDK
1 contribution
5- 7 mins walk
ladybird108 wrote a tip 15 Jul
Seattle, Washington167 contributions54 helpful votes
5.0 of 5 bubbles
"Book ahead-this hotel fills up."
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Jet48560612632 wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Breakfast spread doesn't have large English options, more Indian options were present. Also, bathroom is slightly smaller. Overall 5 star"
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MT P wrote a tip Jun 2024
3 contributions
2.0 of 5 bubbles
"This is a nice place to visit *just* for food and beverages. The management service is atrocious."
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NSN Murty wrote a tip Apr 2024
Bengaluru, India44 contributions11 helpful votes
3.0 of 5 bubbles
"Avoid it eating at hotel. We paid it in full thru the MMT, hence room wasn’t also allocated good. Very costly just for location"
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AVINASH M wrote a tip Apr 2024
Kolkata (Calcutta), India12 contributions
5.0 of 5 bubbles
"just book MAYFAIR AND FORGET TENSIONS"
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Not the right property for you?
There are more places to choose from in the Darjeeling area.
PRICE RANGE
₹6,192 - ₹9,289 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mayfair darjeeling hotel darjeeling, mayfair hotel darjeeling
LOCATION
IndiaWest BengalDarjeeling DistrictDarjeeling
NUMBER OF ROOMS
53
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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MAYFAIR HILL RESORT DARJEELING - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Mayfair Hill Resort Darjeeling
Which popular attractions are close to Mayfair Hill Resort Darjeeling?
Nearby attractions include Kanchenjunga Mountain (0.2 km), Mahakal Temple (0.3 km), and Himalayan Mountaineering Institute (0.1 km).
What are some of the property amenities at Mayfair Hill Resort Darjeeling?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Mayfair Hill Resort Darjeeling?
Top room amenities include a flat screen TV, a fireplace, and a seating area.
What food & drink options are available at Mayfair Hill Resort Darjeeling?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mayfair Hill Resort Darjeeling?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Mayfair Hill Resort Darjeeling?
Conveniently located restaurants include Hot Stimulating Cafe, Mamta Pizza Place, and Tiffany.
Are there opportunities to exercise at Mayfair Hill Resort Darjeeling?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Mayfair Hill Resort Darjeeling?
Yes, dry cleaning and laundry service are offered to guests.
Does Mayfair Hill Resort Darjeeling offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mayfair Hill Resort Darjeeling?
The staff speaks multiple languages, including English and Hindi.
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