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The Elgin, Darjeeling

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The Elgin, Darjeeling
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493 Reviews from our TripAdvisor Community

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Showing 472: English reviews
Mill Valley, California, United States
Reviewed 2 weeks ago

This is a rambling, old colonial property with lots of character. As so often happens with old places, things don't always work as they should. We had problems with water, heat and a long climb to our room on the top floor of the hotel. The quality of food both for dinner and breakfast left a lot to be desired,...

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Helpful?
Thank Robert H
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Guest! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and appreciation of our property ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed our...

Reviewed 2 weeks ago via mobile

Just wanted to Thank the staff of Elgin Darjeeling for great hospitality. We were a group of four (2 adults and 2 children); the location of the property is very convenient. You can walk up to the Mall in about 5 mins. The food options of this property can improve.. But there was no issues with the quality. They have...

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Helpful?
Thank Bikram D
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and appreciation ! we are delighted to know that you enjoyed your second stay with us once again ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed our...

Sydney, Australia
Reviewed 2 weeks ago via mobile

A lovely heritage hotel with great views of Darjeeling and beautiful gardens you can relax in. The food is tasty and caters for all levels of chilli heat. There are no lifts here, so you will need to be able to climb stairs. Rooms are large and comfortable. Hot water readily available anytime. Very friendly and helpful staff. Close to...

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Helpful?
Thank patsy_hetherington
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Madame! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and appreciation of our property ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed our...

Sceaux, France
Reviewed 2 weeks ago

Staying in this hotel made us feel like being back to a foregone era, what we imagine colonial Darjeeling was like, when a large number of staff could contribute to a high quality and personalised service. The meals at the Elgin were very enjoyable, with always a possibility of asking for a special dish, and a large variety of Indian...

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Helpful?
Thank XianPR
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir / Madame! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and appreciation of our property ! we are delighted to know that you enjoyed your stay with us ! especially your appreciation of all the little things and the personalised service that our team members try to give ! Your words of praise will...

Scarborough, United Kingdom
Reviewed 2 weeks ago

We booked for a friends 60th party and the hotel lived up to the expectation, colonial hospitality and even hot water bottles. The hotel accommodated our group of 15 splendidly and the buffet dinners worked well for a party. The service was faultless and they even allowed us to use the summer gazebo for a champagne reception on the birthday...

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Thank Treehaven2015
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir/ Madame! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and appreciation of our property ! we are delighted to know that you enjoyed your stay with us for your friends 60th party and your words of praise will go a long way in encouraging the Elgin team to keep up the good work so...

Kolkata, India
Reviewed 3 weeks ago

I have been a very frequent visitor to Darjeeling for the past fifty years, and now with my immediate family of twenty years. We have resided in many luxurious hotels and Clubs in India, during our vacations, and especially Darjeeling for it holds a very special place in my heart. I have always yearned to reside in this heritage property...

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1Thank mrhalder2000
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and appreciation of our property ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed...

Mumbai, India
Reviewed 3 weeks ago

We were allotted a room which had no ventilation at all (there were pipes running along the wall which was 2 inches outside the window)and was musty despite paying in full for the room in advance and making the request for a room with a good view. When we complained they showed us a room in the Attic which was...

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1Thank rashmi0314
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Madame! Greetings from The Elgin, Darjeeling ! We thank you for your feedback f our property ! we apologise that as the hotel was running on high occupancy during the period of your stay the front desk team was only able to do their best and give you the best available room possible at the time, we once again...

Alappuzha, India
Reviewed 4 weeks ago via mobile

The Darjeeling property of the Elgin was the third and last Elgin hotel we stayed in during our Sikkim-darjeeling trip. So, we were expecting the best of everything, and guess what, we always got more. We had a real fireplace in a corner of our room. I was playing with all that coal and using the fine golden shovels and...

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Helpful?
Thank drvidyav
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Guest! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and appreciation of our property ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed our...

Reviewed 13 December 2016

My nearly 90 year old friend and I spent some time at the Elgin, Darjeeling late November 2016. Beautiful ambience and setting, lovely staff who made our stay very enjoyable. As my friend has a walker, we found it very easy to get around, As an aside the Samoyed dogs are very friendly. We loved our visit there and to...

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1Thank Val W
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Guest! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and appreciation of our property ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed our...

Gurgaon, India
Reviewed 11 December 2016

After having stayed at Elgin in Pellin, i was extremely dissapointed with this hotel in Darjeeling. its an extremely small property with super small sized rooms, overall the hotel is very cramped. The food was TERRIBLE. No bonfire arrangement in December, bad Wifi. Overall it is extremely over priced for the facilities and amenities. A complete let down! I would...

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Helpful?
Thank dereksss
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Madame ! We thank you firstly for choosing to stay with us at Elgin Hotels & Resorts , we are happy to know that you thoroughly enjoyed your stay with us at the Elgin Mount Pandim, Pelling and at the same time we are sorry to hear that your expectations were not met with us at the Elgin, Darjeeling...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Elgin is the oldest heritage hotel in Darjeeling , built in 1887 it was the summer residence of the Maharajah (King) of Cooch Behar. The property was then leased and run by succession of British families the last being Madame Nancy Oakley . It was then acquired by Mr K.C Oberoi of the Oberoi family of Hoteliers fame in 1969 and has been run and managed by the Elgin Hotels & Resorts Chain to this day . The Elgin brand which now owns and operates 4 Heritage Hotels & Resorts in the region of Darjeeling & Sikkim is headed by its Managing Director Mr B.R Oberoi fondly known as Diamond Oberoi . ... more   less 

Additional Information about The Elgin, Darjeeling

Address: 18 HD Lama Road, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling
Price Range: ₹ 9,693 - ₹ 11,673 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Elgin, Darjeeling 4*
Number of rooms: 23
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Also Known As:
Elgin Darjeeling Hotel Darjeeling
Elgin Hotel Darjeeling
Hotel Style:
#2 Spa Hotel in Darjeeling
#2 Luxury Hotel in Darjeeling
#6 Family Hotel in Darjeeling
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Questions & Answers

Here's what travellers have asked, with answers from The Elgin, Darjeeling staff and other travellers.
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Questions? Get answers from The Elgin, Darjeeling staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing the mountains have a lovely view”
 of 5 bubbles nestcottage, 11 Jan 2017 | Read review
“try rooms 60 or 61, under the roof (if you can manage to climb the four floors)”
 of 5 bubbles XianPR, 30 Dec 2016 | Read review
“We had a room facing the mountain views beautiful”
 of 5 bubbles Treehaven2015, 28 Dec 2016 | Read review
“- ask for the ground floor double deluxe rooms or the attic rooms..”
 of 5 bubbles mrhalder2000, 26 Dec 2016 | Read review
“We left it to management, and have no complaints”
 of 5 bubbles 45valw, 12 Dec 2016 | Read review
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