The Elgin, Darjeeling - Heritage Resort & Spa Since 1887
The Elgin, Darjeeling - Heritage Resort & Spa Since 1887
Full view
View all photos(1,022)1,022
Room & Suite (106)
Dining (78)
Did you already book this hotel?
Tell us so we can help you plan.
Avg. ₹13,178 /night, 2/17 - 2/18
₹15,259
per night
₹13,265
per night
₹11,271
per night
Feb
Mar
17 Feb
Today
19 Feb
21 Feb
23 Feb
25 Feb
27 Feb
1 Mar
3 Mar
5 Mar
7 Mar
9 Mar
11 Mar
13 Mar
15 Mar
17 Mar
19 Mar
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#31 of 182 hotels in Darjeeling
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
The Elgin is the oldest heritage hotel in Darjeeling , built in 1887 it was the summer residence of the Maharajah (King) of Cooch Behar. The property was then leased and run by succession of British families the last being Madame Nancy Oakley . It was then acquired by Mr K.C Oberoi of the Oberoi family of Hoteliers fame in 1969 and has been run and managed by the Elgin Hotels & Resorts Chain to this day . The Elgin brand which now owns and operates 4 Heritage Hotels & Resorts in the region of Darjeeling & Sikkim is headed by its Managing Director Mr B.R Oberoi fondly known as Diamond Oberoi .
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Free breakfast
Airport transportation
Banquet room
Meeting rooms
Spa
24-hour security
Parking
Public wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Car hire
Taxi service
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Desk
Room service
Safe
Seating area
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Bottled water
Clothes rack
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
Historic Hotel
Languages Spoken
English, Hindi
Location
18 HD Lama Road, Darjeeling 734101 India
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 98 out of 100
98
55 Restaurants
within 0.5 kilometers
Reviews
Traveller rating
- 364
- 246
- 80
- 44
- 38
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
This is a heritage hotel. There are two buildings with one being more modern. Our room was in the heritage part. It was spacious with polished wooden floor all through. It was divided into a bedroom and separate sitting area. Both had electric radiators and a fireplace. Comfortable bed. Coffee/tea facilities available and good WiFi. There are no lifts in either building
The bathroom/dressing area was large with bath and overhead shower. Don’t forget to bring a portable plug for both the basin and bath. Water is very hot but it is necessary to leave 20 minutes between use. Laundry is cheap and efficient
Food was good. There were buffets for both breakfast and dinner. There was an egg station. The scrambled egg was perfect and not the usual chopped up omelette found in most hotels. Ashok was assiduous in ensuring that I had bacon each morning. Priyanka was also great both serving in the dining room and bar.
Location is close to the centre. Very helpful and friendly staff. Loads of smiles.
The bathroom/dressing area was large with bath and overhead shower. Don’t forget to bring a portable plug for both the basin and bath. Water is very hot but it is necessary to leave 20 minutes between use. Laundry is cheap and efficient
Food was good. There were buffets for both breakfast and dinner. There was an egg station. The scrambled egg was perfect and not the usual chopped up omelette found in most hotels. Ashok was assiduous in ensuring that I had bacon each morning. Priyanka was also great both serving in the dining room and bar.
Location is close to the centre. Very helpful and friendly staff. Loads of smiles.
Read more
Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ELGIN GUEST RELATIONS, General Manager at The Elgin, Darjeeling - Heritage Resort & Spa Since 1887
Responded 21 Nov 2023
Dear Sir/Madam, Our heartfelt gratitude to you ! We will be certainly sharing your feedback with our team members and everyone will be delighted to hear of your praise and wonderful feedback ! Once again we look forward to serving you again ! The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same time also provide our guests with the best of the modern amenities , the idea is to strike the right balance between the old world charm of the yesteryears and the modern amenities of our current times to make the guest experience a truly delightful and memorable one . My Warmest regards, Mr Badal Majumdar, General Manager, The Elgin , Darjeeling, Telephone - +91-354-2257226 /2257227 Front Desk Mobile- +91- 8420199177 The Elgin Central Reservations - +91-33-40646300 Email - reservations@elginhotels.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My 5 stars to this hotel. States there as a family with our 4 year old son.
Very convenient location and great ambience inside the premise. We stayed at the building named after Tenzing Norgay. Our room was in the 1st floor. We could not have asked for a better view of Darjeeling. Everything was in immaculate condition. The room, the washroom, the corridors, the staircase and the sitting lounge next to the reception were clean and well maintained. The outdoor sitting area has a nice swing with a good view of the town, which my family enjoyed. I enjoyed the whiskey at the sitting area next to the reception. The hotel has tastefully decorated the walls with photos from yesteryear.
The service of all the staff was excellent. Right from the front desk reception and waiters at the restaurant and the tea lounge sitting area to the housekeeping, room service and laundry service everyone was attentive to our needs.
There is no lift but it was not a requirement for us.
We are told the hotel used to be the summer palace of the Maharaja of Coochbehar and the ambience and experience bears testimony to the claim.
Wish the entire team at Elgin Darjeeling all the best for the future.
Regards
Sayan
Very convenient location and great ambience inside the premise. We stayed at the building named after Tenzing Norgay. Our room was in the 1st floor. We could not have asked for a better view of Darjeeling. Everything was in immaculate condition. The room, the washroom, the corridors, the staircase and the sitting lounge next to the reception were clean and well maintained. The outdoor sitting area has a nice swing with a good view of the town, which my family enjoyed. I enjoyed the whiskey at the sitting area next to the reception. The hotel has tastefully decorated the walls with photos from yesteryear.
The service of all the staff was excellent. Right from the front desk reception and waiters at the restaurant and the tea lounge sitting area to the housekeeping, room service and laundry service everyone was attentive to our needs.
There is no lift but it was not a requirement for us.
We are told the hotel used to be the summer palace of the Maharaja of Coochbehar and the ambience and experience bears testimony to the claim.
Wish the entire team at Elgin Darjeeling all the best for the future.
Regards
Sayan
Read more
Date of stay: April 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ELGIN GUEST RELATIONS, General Manager at The Elgin, Darjeeling - Heritage Resort & Spa Since 1887
Responded 19 Apr 2024
Dear Sir, Our heartfelt gratitude to you ! We will be certainly sharing your feedback with our team members and everyone will be delighted to hear of your praise and wonderful feedback ! Once again we look forward to serving you again ! The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same time also provide our guests with the best of the modern amenities , the idea is to strike the right balance between the old world charm of the yesteryears and the modern amenities of our current times to make the guest experience a truly delightful and memorable one . My Warmest regards, Mr Badal Majumdar, General Manager, The Elgin , Darjeeling, Telephone - +91-354-2257226 /2257227 Front Desk Mobile- +91- 8420199177 The Elgin Central Reservations - +91-33-40646300 Email - reservations@elginhotels.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a heritage hotel located just a few steps away from the Mall and the markets. The building looks majestic and the architecture typical of that found in the colonial era. The check-in was fast and easy. Our rooms were located in an adjacent building. There is no elevator in the building. If you are a senior citizen, you would prefer to have a room on the ground floor. The rooms were spacious and clean but appeared dated. The bathroom fixtures also appeared dated. The view from the windows was disappointingly monotonous. The large windows did not have a mesh; if you keep the panes open, you would be inviting insects and mosquitoes inside the room. There was a room heater but no A/C. So, it becomes a problem on warmer days. There was no desk provided in the room for working on the laptop.
The restaurant, which is in the same building as the reception, offered a good spread for the breakfast but poha, one of the items provided, was stale. For dinner, we ordered room service. This took ages to arrive; we had placed the order at 6 15 pm for delivery at 8 15. It finally arrived at 8 40 after much anguish and a bit of shouting. The servings were large and the quality was acceptable. The wifi in the rooms was just pathetic. The reception staff had some silly excuse, such as bad weather or cloud cover or something like that.
Overall, it was a comfortable stay but you would expect something better from an Elgin hotel.
The restaurant, which is in the same building as the reception, offered a good spread for the breakfast but poha, one of the items provided, was stale. For dinner, we ordered room service. This took ages to arrive; we had placed the order at 6 15 pm for delivery at 8 15. It finally arrived at 8 40 after much anguish and a bit of shouting. The servings were large and the quality was acceptable. The wifi in the rooms was just pathetic. The reception staff had some silly excuse, such as bad weather or cloud cover or something like that.
Overall, it was a comfortable stay but you would expect something better from an Elgin hotel.
Read more
Date of stay: April 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: There is no elevator. So, senior citizens should request for rooms on the ground floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ELGIN GUEST RELATIONS, General Manager at The Elgin, Darjeeling - Heritage Resort & Spa Since 1887
Responded 29 Apr 2024
Dear Sir ! First of all I would like to apologies on behalf of Elgin team ! We understand from your review that you were unhappy with the room. The Elgin was running full house at that time and front desk & other departments inspite of trying their very best could not meet your expectation. We will take the necessary steps to make amends so our future guest are not inconvenienced in any way . Once again we thank you for choosing The Elgin, Darjeeling even though you had so many other options to stay in Darjeeling. My Warmest regards, Mr Badal Majumdar, General Manager, The Elgin , Darjeeling, Telephone - +91-354-2257226 /2257227 Front Desk Mobile- +91- 8420199177 The Elgin Central Reservations - +91-33-40646300 Email - reservations@elginhotels.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at The Elgin, Darjeeling - Heritage Resort & Spa. Unfortunately, our experience during our stay was not good. The service was poor and there was a lack of proper communication from the management. The beautiful colonial heritage look on the outside is just a facade, the property is dated and in dire need of renovation. Everything about our room was very disappointing. The carpet was stained, the flooring had cracks filled with dirt and the bathroom was cramped with the tap and shower also not working properly. Forget any modern amenities, our room lacked the presence of even one proper charging point. The dining room was suffocating with no access to light and was filled with smell of food, especially eggs, during the breakfast time. The management was very off-handed and charged us for things their staff communicated were on the house. The only saving graces were the easy approach to Mall road, decent food and a few courteous staff members, but those were not enough to overshadow the flaws of the property and the management. They are overpriced and have taken the 'old world charm' too seriously, hugely overlooking the comfort of guests in their dated property. Overall, we would not recommend this hotel to anyone looking for a pleasure stay.
Read more
Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: We were disappointed by the old wing of this hotel. Darjeeling has become too crowded, so avoid...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ELGIN GUEST RELATIONS, General Manager at The Elgin, Darjeeling - Heritage Resort & Spa Since 1887
Responded 7 Jun 2023
Dear Sir / Madam ! First of all I would like to apologies on behalf of Elgin team ! I have shared your feedback with our team members and also with the Elgin management. We will take the necessary steps to make amends please be assured that in your next visit to Elgin, you will not face any issues. Once again we look forward to serving you again ! The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same time also provide our guests with the best of the modern amenities , the idea is to strike the right balance between the old world charm of the yesteryears and the modern amenities of our current times to make the guest experience a truly delightful and memorable one . My Warmest regards, Mr Badal Majumdar, General Manager, The Elgin , Darjeeling, Telephone - +91-354-2257226 /2257227 Front Desk Mobile- +91- 8420199177 The Elgin Central Reservations - +91-33-40646300 Email - reservations@elginhotels.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My recent experience at The Elgin Darjeeling was nothing short of disappointing, marred by the hotel's of Ms. Subrata Nandy. From start to finish, it was evident that she lacked even the most basic training in guest relations.
The rudeness exhibited by Ms. Nandy was simply unacceptable. It was abundantly clear that they were ill-equipped to interact with guests in a polite and respectful manner. Their fake attitudes only served to exacerbate the situation, leaving a sour taste in my mouth.
Furthermore, the complete lack of coordination among the backend team members was glaringly obvious. It was as though they were operating in solos, the frontend team was completely unaware of the email that was forwarded to me from the backend. Adding to the frustration, most of the phone numbers listed on the hotel's website was non-functional, making it difficult to contact the staff for assistance. This lack of accessibility further highlighted the hotel's disregard for guest satisfaction.
What's more, despite providing ample evidence of a legitimate reason for canceling one of our booked rooms due to a guest's unfortunate accident, the hotel refused to issue a refund or provide a credit note for future use. Ms. Subrata Nandy's repeated abrupt call disconnections during our attempts to resolve the matter only added insult. We’ve almost paid 1 Lakh for 4 rooms for 2 nights. We’ve just requested to cancel 1 room before 72 hours of check in, that’s it guys. A perfect example of a big hotel with a small heart. I don’t believe how these guys are making it to the hospitality industry.
In conclusion, The Elgin Darjeeling offers subpar service at an exorbitant price. If you're looking for a heritage property with rude hospitality, then by all means, book a stay here. However, if you value professionalism and guest satisfaction, I would strongly advise against it. My experience with Ms. Subrata Nandy has left me deeply disappointed and disillusioned with this establishment, specially her rude behavior. I think she is a complete misfit for your organization, she is only fit for the hotels that charges less than 1K per night where the primary focus of the guest is cheap price and not services.
The rudeness exhibited by Ms. Nandy was simply unacceptable. It was abundantly clear that they were ill-equipped to interact with guests in a polite and respectful manner. Their fake attitudes only served to exacerbate the situation, leaving a sour taste in my mouth.
Furthermore, the complete lack of coordination among the backend team members was glaringly obvious. It was as though they were operating in solos, the frontend team was completely unaware of the email that was forwarded to me from the backend. Adding to the frustration, most of the phone numbers listed on the hotel's website was non-functional, making it difficult to contact the staff for assistance. This lack of accessibility further highlighted the hotel's disregard for guest satisfaction.
What's more, despite providing ample evidence of a legitimate reason for canceling one of our booked rooms due to a guest's unfortunate accident, the hotel refused to issue a refund or provide a credit note for future use. Ms. Subrata Nandy's repeated abrupt call disconnections during our attempts to resolve the matter only added insult. We’ve almost paid 1 Lakh for 4 rooms for 2 nights. We’ve just requested to cancel 1 room before 72 hours of check in, that’s it guys. A perfect example of a big hotel with a small heart. I don’t believe how these guys are making it to the hospitality industry.
In conclusion, The Elgin Darjeeling offers subpar service at an exorbitant price. If you're looking for a heritage property with rude hospitality, then by all means, book a stay here. However, if you value professionalism and guest satisfaction, I would strongly advise against it. My experience with Ms. Subrata Nandy has left me deeply disappointed and disillusioned with this establishment, specially her rude behavior. I think she is a complete misfit for your organization, she is only fit for the hotels that charges less than 1K per night where the primary focus of the guest is cheap price and not services.
Read more
Date of stay: February 2024Trip type: Travelled with family
Value
Location
Service
Room Tip: Remember this property is overrated, you can get multiple better options, please consider.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ELGIN GUEST RELATIONS, General Manager at The Elgin, Darjeeling - Heritage Resort & Spa Since 1887
Responded 26 Feb 2024
Dear Sir / Madam, This is in reference to you complain against Ms. Subrata Nandy, we shall certainly speak to her on the points highlighted by you & will ask for her clarification. However, in regards to your complain that hotel has not refunded the amount, we are unable to accept the point as the concerned guest booking which your agency was handling was for 01 Deluxe Suite & the room category you booked, the guest has checked in & the same was intimated to you from the reservation desk also. In regards to the report shared by you also, we were holding your reservation in a different name & the report shared was of a different person. You booked a Deluxe Suite for your guest & the guest has checked in into the room so logically there is no point for refund. The same guest has booked 3 other deluxe rooms from online portal separately & 01 of the room was a No Show. We have raised the No show bill as per our policy. Neither there was any information from the online agency for any cancellation. The booking was under non-refundable period. Hope we are able to clear your doubts as we have received only 01 room reservation from your agency where the guest has actually stayed. We are known for our services & the other guest's reviews speaks the story. We have repeat cliental who loves to visit Elgin for the warmth & hospitality which we are known for. Thanking You. Badal Majumdar General Manager - The Elgin Darjeeling
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The outdoor is a beautiful sight - a decent sitting area, swing for kids to enjoy and gorgeous flowers to brighten up anyones day. The premium suite rooms had all the amenities required for a short stay, however a deep clean wouldn’t hurt as there were visible dust and minor cleanliness shortfalls. If you plan to stay in the premium suites, be prepared to walk a few flights of stairs!
We opted for the package which included breakfast and dinner for our stay. The Orchid dining room food choices were limited and flavour in some of the dishes could be improved. There were limited wait staff, which meant we often had to wait for food and service. In saying that some of the wait staff were accommodating to our child dietary needs which made it a positive experience overall. In our downtime, we enjoyed playing chess and playing the piano available in the hotel.
Would recommend staying no more than 2 nights. We were there for 4 nights - it become repetitive and less enjoyable. The hotel is central to shops and some common eateries.
We opted for the package which included breakfast and dinner for our stay. The Orchid dining room food choices were limited and flavour in some of the dishes could be improved. There were limited wait staff, which meant we often had to wait for food and service. In saying that some of the wait staff were accommodating to our child dietary needs which made it a positive experience overall. In our downtime, we enjoyed playing chess and playing the piano available in the hotel.
Would recommend staying no more than 2 nights. We were there for 4 nights - it become repetitive and less enjoyable. The hotel is central to shops and some common eateries.
Read more
Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Elgin Darjeeling reflects all the charm of yesteryear. Originally a home of the Maharajah of Cooch Behar, it is now a comfortable, peaceful haven for the weary traveller. Situated in the perfect location with a view of the township on one side and on the other, within walking distance, the wonderful Mall where shopping and relaxing and just strolling are favourite local pastimes. The hotel itself is full of charming nooks and crannies with elegant furniture and fascinating photographs covering the walls. The ultimate test of a good hotel is the quality of its staff and the Elgin passes the test. From Mr Badal (the manager) and Shrikant at the front desk to Ashok and Suman in the Dining Room, and all the others, you could not find a better group of people. Thoughtful and considerate, they make every effort to meet your needs, even to the point of providing a hot water bottle. Feeling unwell on my first day in Darjeeling, they catered to my limited dietary requirements without any objection. I cannot compliment them highly enough. Well worth the visit!
Read more
Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: May is the perfect month to visit although they say winter and Christmas time have their own...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ELGIN GUEST RELATIONS, General Manager at The Elgin, Darjeeling - Heritage Resort & Spa Since 1887
Responded 9 May 2023
Dear Sir, Our heartfelt gratitude to you ! We will be certainly sharing your feedback with our team members and everyone will be delighted to hear of your praise and wonderful feedback ! Once again we look forward to serving you again ! The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same time also provide our guests with the best of the modern amenities , the idea is to strike the right balance between the old world charm of the yesteryears and the modern amenities of our current times to make the guest experience a truly delightful and memorable one . My Warmest regards, Mr Badal Majumdar, General Manager, The Elgin , Darjeeling, Telephone - +91-354-2257226 /2257227 Front Desk Mobile- +91- 8420199177 The Elgin Central Reservations - +91-33-40646300 Email - reservations@elginhotels.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heritage hotel but very clumsy, rooms have no view, at least they prefer to offer rooms which are dingy and claustrophobic with single window with filthy view. Despite most rooms vacant they prefer their guests to enjoy in such rooms. One of the rooms no 51 2 nd floor does not require bathroom as the ceiling itself acts as shower when it rains. Had I hopes for this property but comes out to be hopeless,
As a mockery they the reception offered to change the room but on the next day which happens to be our check out day,
Much better properties available at much lesser tariffs- so better stay away.
They offer limited time for food also which is impractical.
As a mockery they the reception offered to change the room but on the next day which happens to be our check out day,
Much better properties available at much lesser tariffs- so better stay away.
They offer limited time for food also which is impractical.
Read more
Date of stay: June 2023Trip type: Travelled with family
Room Tip: Better properties are available in which you could at least see out of window
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ELGIN GUEST RELATIONS, General Manager at The Elgin, Darjeeling - Heritage Resort & Spa Since 1887
Responded 2 Jul 2023
Dear Sir ! First of all I would like to apologies on behalf of Elgin team ! We understand from your review that you were unhappy with your particular room in the Heritage Wing as this was the only option we had left at the time . The Elgin was running full house at the time and front desk inspite of trying their very best could only give you the last available room option . We will take the necessary steps to make amends and will be renovating room 51 after the season so our future guest are not inconvenienced in any way . Once again we thank you for choosing The Elgin, Darjeeling even though as you said you have so many better options to stay in Darjeeling and we respect your interesting point of view 🙏 My Warmest regards, Mr Badal Majumdar, General Manager, The Elgin , Darjeeling, Telephone - +91-354-2257226 /2257227 Front Desk Mobile- +91- 8420199177 The Elgin Central Reservations - +91-33-40646300 Email - reservations@elginhotels.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Starting from the very entrance the hotel is an epitome of beauty. The interiors were quaint and gorgeous, rather well beyond what can be described in words. I still remember the cookies and coffee we had at check in itself. The check in was quite smooth. The groundfloor room was bit congested as an extra bed had to be accommodated, may be the authorities can consider providing a bigger room in such cases; still we loved the room and the bathroom too was sparkling clean. The breakfast experience was good; food, not exceptional, but good enough. You can borrow books from the library and spend quality time reading them at the cosy lounge or the porch. The location of the hotel is perfect for covering the main locations in Darjeeling town; few minutes walk and take a turn, you reach the mall. Overall I definitely recommend this hotel and will go back again and again.
Read more
Date of stay: December 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ELGIN GUEST RELATIONS, Owner at The Elgin, Darjeeling - Heritage Resort & Spa Since 1887
Responded 20 Dec 2020
Dear Sir ! Our heartfelt gratitude to you ! We will be certainly sharing your feedback with our team members and everyone will be delighted to hear of your praise and wonderful feedback ! Once again we look forward to serving you again ! The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same time also provide our guests with the best of the modern amenities , the idea is to strike the right balance between the old world charm of the yesteryears and the modern amenities of our current times to make the guest experience a truly delightful and memorable one . My Warmest regards, Mr Badal Majumdar, General Manager, The Elgin , Darjeeling, Telephone - +91-354-2257226 /2257227 Front Desk Mobile- +91- 8420199177 The Elgin Central Reservations - +91-33-40646300 Email - reservations@elginhotels.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s a beautiful property overlooking the valley. We had the attic suite room with a fabulous view of the mountains and valley. The location of the hotel makes it convenient to walk to the Mall Road and local sightseeing.
The food and the service were very good and we had great time.
Please note there is no elevator for persons with restricted movement. One could opt for rooms near the reception and dining room.
Overall a great place to stay.
The food and the service were very good and we had great time.
Please note there is no elevator for persons with restricted movement. One could opt for rooms near the reception and dining room.
Overall a great place to stay.
Read more
Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ELGIN GUEST RELATIONS, General Manager at The Elgin, Darjeeling - Heritage Resort & Spa Since 1887
Responded 26 Feb 2024
Dear Sir, Our heartfelt gratitude to you ! We will be certainly sharing your feedback with our team members and everyone will be delighted to hear of your praise and wonderful feedback ! Once again we look forward to serving you again ! The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same time also provide our guests with the best of the modern amenities , the idea is to strike the right balance between the old world charm of the yesteryears and the modern amenities of our current times to make the guest experience a truly delightful and memorable one . My Warmest regards, Mr Badal Majumdar, General Manager, The Elgin , Darjeeling, Telephone - +91-354-2257226 /2257227 Front Desk Mobile- +91- 8420199177 The Elgin Central Reservations - +91-33-40646300 Email - reservations@elginhotels.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sorry no idea about high tea - I think it is on the menu and you can order anytime
"May local school hols made roads very busy, traffic at times caused delays, so allow extra time, especially for transport to/from Bagdogra"Read full review
"There is no elevator. So, senior citizens should request for rooms on the ground floor. "Read full review
…
PRICE RANGE
₹10,057 - ₹12,918 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
elgin darjeeling hotel darjeeling, elgin hotel darjeeling
LOCATION
IndiaWest BengalDarjeeling DistrictDarjeeling
NUMBER OF ROOMS
35
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingTHE ELGIN, DARJEELING - HERITAGE RESORT & SPA SINCE 1887 - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about The Elgin, Darjeeling - Heritage Resort & Spa Since 1887
Which popular attractions are close to The Elgin, Darjeeling - Heritage Resort & Spa Since 1887?
Nearby attractions include Kanchenjunga Mountain (0.4 km), Mahakal Temple (0.2 km), and Happy Valley Tea Estate (0.4 km).
What are some of the property amenities at The Elgin, Darjeeling - Heritage Resort & Spa Since 1887?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at The Elgin, Darjeeling - Heritage Resort & Spa Since 1887?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at The Elgin, Darjeeling - Heritage Resort & Spa Since 1887?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Elgin, Darjeeling - Heritage Resort & Spa Since 1887?
Yes, free parking is available to guests.
What are some restaurants close to The Elgin, Darjeeling - Heritage Resort & Spa Since 1887?
Conveniently located restaurants include Grains Pure Veg by Udaan Nirvana, Darjeeling, Sonam's Kitchen, and Kunga Restaurant.
Does The Elgin, Darjeeling - Heritage Resort & Spa Since 1887 have airport transportation?
Yes, The Elgin, Darjeeling - Heritage Resort & Spa Since 1887 offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Elgin, Darjeeling - Heritage Resort & Spa Since 1887 located near the city centre?
Yes, it is 0.8 km away from the centre of Darjeeling.
Are any cleaning services offered at The Elgin, Darjeeling - Heritage Resort & Spa Since 1887?
Yes, dry cleaning and laundry service are offered to guests.
Does The Elgin, Darjeeling - Heritage Resort & Spa Since 1887 offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at The Elgin, Darjeeling - Heritage Resort & Spa Since 1887?
The staff speaks multiple languages, including English and Hindi.