Sumitel Darjeeling

Sumitel Darjeeling

HD Lama Rd Chauk Bazaar, Darjeeling 734101 India
Traveller (466)
Room & Suite (28)
Dining (14)

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₹10,620
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

5.0
#8 of 172 hotels in Darjeeling
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.8 of 5 bubbles
Value
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Good to know
HOTEL STYLE
Business
Quaint
Languages Spoken
English, Hindi, Nepali
Property amenities
Free internet
Restaurant
Airport transportation
Conference facilities
Banquet room
Spa
24-hour security
Baggage storage
Wifi
Breakfast buffet
Car hire
Taxi service
Massage
Concierge
Newspaper
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
Room features
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
Room types
Mountain view
Non-smoking rooms
Suites
Family rooms

Location

HD Lama Rd Chauk Bazaar, Darjeeling 734101 India
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 98 out of 100
98
Bagdogra Airport
40.4 km
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Bhadrapur Airport
55.7 km
See all flights
786Reviews2Q+A37Room tips
Traveller rating
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  • 5
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Detailed Reviews
Arindam Ghosh wrote a review Nov 2020
Bidhannagar, India4 contributions2 helpful votes
5.0 of 5 bubbles
The stay was quite pleasant with a very helpfull and smiling staffs all around you. The location of the hotel is very close to the mall road and local markets which I'm sure will be beneficial for all the guests staying in this hotel.

Let me jot down the Pros and Cons of this hotel.

Pros:-

Firstly, the location of the hotel is quite beneficial for every guest staying in this hotel.

Secondly, the quality and behaviour of the staff is supreme.

Thirdly, the view. If you have North facing room then you can see Kanchenjunga from the hotel itself.

Fourthly, the quality of rooms are too good with portraits of Lord Buddha everywhere which will bring peace in every rooms.

Cons:-

Firstly, the variety of Breakfast is not great if you compare with Sumi Yashshree Suites and Spa located on HD LAMA ROAD.

Secondly, the variety and taste of food available in the restaurant is lower than that of Sumi Yashshree Suites and Spa.

The major difference between Sumitel and Sumi Yashshree Suites and Spa is that from Sumitel rooms you can get to see Kanchenjunga which you can't from Sumi Yashshree and that the breakfast is far better in Sumi Yashshree Suites and Spa. Ofcourse the quality of rooms are better in Sumitel.

So if you want view, location and ofcourse the quality of rooms, then choose Sumitel. Otherwise Sumi Yashshree Suites and Spa can be a better choice as well.
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumi Yashshree, Marketing at Sumitel Darjeeling
Responded 18 Mar 2021
Dear Guest, Namaste!! We would like to thank you for taking the time to write a review on Tripadvisor on your experience at Sumitel Suites and Spa. It is our duty to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We greatly value your review and look forward to welcoming you once again. With best regards, Basanth Kumar Sotang Group General Manager Sumi Yashshree Hotels & Resorts
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Moumita Banerjee wrote a review Nov 2020
Hooghly, India1 contribution1 helpful vote
5.0 of 5 bubbles
We had a 3 night stay ( 22 ,23 & 24) here to experience the majestic Darjeeling and were very satisfied with every aspect of the hotel and our room no was 307. The staffs are very approachable and helpful. They amazed us with their hospitality. We are overwhelmed.
The hotel is very clean throughout ,and proper housekeeping was done on a daily basis. Breakfast was substantial & suited all tastes.
Few names i would like to mention, without which my review will remain incomplete.
Roshni : Her patience & behaviour just amazed us and the way she guided us from booking the hotel to reaching it on 22nd.
Richa & Adarsh : Their way of treating guests , their way of handling , superb hospitality i must say.
Sambhu & Tika : The ones who didn't feel irritated for a second also. Hats off to their patience. Tika is so humble and dedicated to her work. Loved the way she handles alot of guests during breakfast time with such calmness and smile. Sambhu was the one who took our orders and delivered the food ( Lunch, Snacks & Dinner) on time by maintaining proper sanitisation. Such a well behaved , humble guy he is!

Overall it's an amazing experience to stay here.
Much recommended. A big thank you to each and everyone over there!
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumi Yashshree, Marketing at Sumitel Darjeeling
Responded 18 Mar 2021
Dear Guest, Namaste!! We would like to thank you for taking the time to write a review on Tripadvisor on your experience at Sumitel Suites and Spa. It is our duty to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We greatly value your review and look forward to welcoming you once again. With best regards, Basanth Kumar Sotang Group General Manager Sumi Yashshree Hotels & Resorts
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dipasree b wrote a review Jan 2020
Asansol, India16 contributions24 helpful votes
4.0 of 5 bubbles
The hotel is very good in all aspects. It has kanchenjunga facing rooms as well as it has a view from the lobby n stairs. But the biggest drawback is it's lift. I would request the management to look into it. We got stuck in the lift. We had a early checkout and there was no one to take our luggage down as we didn't want to use the lift
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumiyashshree, General Manager at Sumitel Darjeeling
Responded 7 Jan 2020
Dear Guest, Namaste!! We would like to thank you for taking the time to write a review on Tripadvisor on your experience at Sumitel Suites and Spa. We are very disappointed to hear that we were not able to meet your expectations. Please accept our sincere apologies for the inconvenience caused at the time of check out. We will be sure to share your feedback with the concerned team. We have taken up the issues you raised with the respective teams and we ensure to improve on this at the earliest. We greatly value your review and look forward to welcoming you once again. With best regards, Basanth Kumar Sotang Group General Manager Sumi Yashshree Hotels & Resorts
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Abhishek Basak wrote a review Mar 2020
Kolkata2 contributions2 helpful votes
5.0 of 5 bubbles
I have booked the hotel through Makemytrip and unlike other hotels this hotel is very good in cleanliness and room maintenance. The hotel has maintained the room as per US Standard with all western amenities. The complimentary breakfast is very good with tastes from all parts of India. The toiletries and roo heater was very good. The hotel staffs are very very good and friendly, especially Bandana and Salachana who are very good in receiving guests.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumiyashshree, General Manager at Sumitel Darjeeling
Responded 10 Mar 2020
Dear Guest, Namaste!! We would like to thank you for taking the time to write a review on Tripadvisor on your experience at Sumitel Suites and Spa. It is our duty to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. Thank you for recognizing Bandana and Sulochana,they will be happy to hear this. We greatly value your review and look forward to welcoming you once again. With best regards, Basanth Kumar Sotang Group General Manager Sumi Yashshree Hotels & Resorts
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Richaaaaa wrote a review Aug 2021
1 contribution1 helpful vote
5.0 of 5 bubbles
I would start by mentioning the extremely likeable food the place has to offer. They provide a good range of delicacies in the breakfast buffet including north indian, south indian, Chinese and continental food. The room service of the place is also extremely efficient and all of our requests were fulfilled very quickly. The staff was extremely polite and greeted all of us in such an adorable manner that it was almost impossible to not like the place.
The room provided to us was very cosy and comfortable. It provided a side view of the mountains and it was really refreshing to wake up to such a view. I would highly recommend it to anyone who wishes for a short and affordable stay in Darjeeling.
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Date of stay: August 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumi Yashshree, General Manager at Sumitel Darjeeling
Responded 5 Aug 2021
Dear Guest, Namaste!! We would like to thank you for taking the time to write a review on Tripadvisor on your experience at Sumitel Suites and Spa. It is our duty to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We greatly value your review and look forward to welcoming you once again. With best regards, Basanth Kumar Sotang Group General Manager Sumi Yashshree Hotels & Resorts
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Amit S wrote a review Jan 2022
New Delhi, India10 contributions
+1
5.0 of 5 bubbles
We were Greeted at the reception with a delicious cup of Darjeeling tea and later then on the top floor of the mall where the hotel is located on multiple levels . The room was very spacious , best and organised. Large window pane, warm led lights, boutique toiletries, clean linen and towels. We experienced 2 days of delicious breakfast and variety of items each day's to choose.
I must congratulate the staff Shilpa , Preeti at the dining hall . They took care of us and told us so much about Darjeeling , their heritage, culture , city , and helped us with our dinner selection .
A speical thanks to Chef- Suren for preparing some of the best Chinese and Korean dishes we ever tried. His expertise are world class.
We shall definately recommend this place at Darjeeling , as the location is very close to the mall road , amazing Street food , beautiful shops for jackets, boots, shoes, tea boutiques and amazing view of the Tiger hill, Kanchenjunga and toy train .
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumi Yashshree, General Manager at Sumitel Darjeeling
Responded 17 Jan 2022
Dear Guest, Namaste!! We would like to thank you for taking the time to write a review on Tripadvisor on your experience at Sumitel Suites and Spa. It is our duty to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. thank you for recognizing our staff, they will be happy to hear this. We greatly value your review and look forward to welcoming you once again. With best regards, Basanth Kumar Sotang Group General Manager Sumi Yashshree Hotels & Resorts
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Samali wrote a review Mar 2020
4 contributions2 helpful votes
4.0 of 5 bubbles
The state-of-the-art facilities were provided at reasonable rates. Room service was poor and created confusion. Reception and restaurant staffs were extremely hospitable, namely Subham and Sweta. Overall it was rather nice. Especially the rooms and toilets.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumiyashshree, General Manager at Sumitel Darjeeling
Responded 10 Mar 2020
Dear Guest, Namaste!! We would like to thank you for taking the time to write a review on Tripadvisor on your experience at Sumitel Suites and Spa. It is our duty to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us except the room service. We are very sorry for the inconvenience and we have raised the issue to concerned department. Thank you for recognizing Sweta and Subham ,they would be happy to hear this. We greatly value your review and look forward to welcoming you once again. With best regards, Basanth Kumar Sotang Group General Manager Sumi Yashshree Hotels & Resorts
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Siddharth wrote a review Mar 2023
1 contribution
4.0 of 5 bubbles
The staff and service at the Blue Charcoal (restaurant inside Sumitel) are definitely something to look forward to. Our table was served by Raksha, who paid a lot of attention to our needs and requests. Our package included breakfast and dinner, and we never had to worry about lunch thanks to the heavy breakfast and the multi-course dinner that awaited us when we got back.

The rooms were decent but the hot water was a major let down. The geyser in our room was faulty and we finally resorted to taking a shower in a different room. Not ideal, but the staff were always available to assist us with this.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
meschakraborty@gmail.com wrote a review Oct 2022
2 contributions
5.0 of 5 bubbles
I sharing my experience with Sumitel while staying in Darjeeling in October, 2022. The hotel is comfortably located in between Chawkbazar and Chowrasta and approachable both from JP Sharma Road and Hill Cart Road.
The hospitality of the hotel management was excellent and they took care of every small requirement. The hotel room was supported with all modern amenities and it had a grand view of the Darjeeling town with Mt. Kanchenjunga in the background. The food served in the hotel restaurant (BlueCharcoal) was great and the ambience of the restaurant was descent. The attached NomNom cake parlour with Korean aura is a trendy leisure. The behaviour of the hotel staff was cordial and caring.

I would recommend Sumitel as a choicest stay in Darjeeling.

Sudipta (Kolkata)
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yashshree Hotels and Resorts, General Manager at Sumitel Darjeeling
Responded 26 Nov 2022
Dear Guest We are glad to hear that overall you had an excellent experience at Hotel Sumi Yashree Darjeeling. We are delighted to know that you have liked our rooms, ambience, food ,service and hospitality. Your appreciation for our staff has already been conveyed to them and they are feeling highly motivated. We look forward to your continuous patronage of our hotel and hope to welcoming you back, soon.. Regards
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VVT0211 wrote a review May 2022
Mumbai, India1 contribution
4.0 of 5 bubbles
A friendly staff, great hospitality. Helpful cheerful fron office staff. Location is in a small lane. Slightly off beat, but it comes with the terrain. Good breakfast. Overall a good stay.Room service was good, people were helpful and at service always. only drawback was i wish you would also check on changing toiletries everyday.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yashshree Hotels and Resorts, General Manager at Sumitel Darjeeling
Responded 28 Nov 2022
Dear Guest We are glad to hear that overall you had an excellent experience at Hotel Sumitel Darjeeling. We are delighted to know that you have liked our room, ambience, food ,service and hospitality. Your appreciation for our staff has already been conveyed to them and they are feeling highly motivated. We look forward to your continuous patronage of our hotel and hope to welcome you back soon.. Regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AvishekMukherjee asked a question Oct 2021
Kolkata (Calcutta), India137 contributions22 helpful votes
Do you have on premise car parking?
Saurabh K S asked a question Jan 2021
National Capital Territory of Delhi, India4 contributions
Which room should we book for a view of Kanchenjunga?
Scenic09294656601 wrote a tip 13 May
1 contribution
5.0 of 5 bubbles
"It's located inside a mall so call the hotel for location."
Read full review
Daydream40755245489 wrote a tip 5 May
1 contribution
4.0 of 5 bubbles
"Service by Ms Dikila, Raksha and Siwani is excellent "
Read full review
Debajit D wrote a tip Mar 2024
Bolpur, India1 contribution
5.0 of 5 bubbles
"No "
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Sightsee64652113668 wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"It's walking distance from mall and centrally located."
Read full review
Treville P wrote a tip Mar 2024
Navi Mumbai, India2 contributions1 helpful vote
5.0 of 5 bubbles
"A must visit place. Hospitality best. Good food "
Read full review
Not the right property for you?
There are more places to choose from in the Darjeeling area.
PRICE RANGE
₹3,335 - ₹10,255 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalDarjeeling DistrictDarjeeling
NUMBER OF ROOMS
22
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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SUMITEL DARJEELING - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Sumitel Darjeeling
Which popular attractions are close to Sumitel Darjeeling?
Nearby attractions include Himalayan Tibet Museum (0.2 km), Tenzing Rock HMI (0.3 km), and Lloyd Botanical Garden (0.09 km).
What are some of the property amenities at Sumitel Darjeeling?
Some of the more popular amenities offered include an on-site restaurant, a spa, and airport transportation.
Which room amenities are available at Sumitel Darjeeling?
Top room amenities include a desk, a view of the mountains, and a seating area.
What food & drink options are available at Sumitel Darjeeling?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Sumitel Darjeeling?
Conveniently located restaurants include Sonam's Kitchen, Kunga Restaurant, and Tom & Jerry's.
Does Sumitel Darjeeling have airport transportation?
Yes, Sumitel Darjeeling offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sumitel Darjeeling located near the city centre?
Yes, it is 0.2 km away from the centre of Darjeeling.
Are any cleaning services offered at Sumitel Darjeeling?
Yes, dry cleaning and laundry service are offered to guests.
Does Sumitel Darjeeling offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Which languages are spoken by the staff at Sumitel Darjeeling?
The staff speaks multiple languages, including English, Hindi, and Nepali.
Are there any historical sites close to Sumitel Darjeeling?
Many travellers enjoy visiting Rabindra Bhavan (13.0 km).
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