Arcadia Heritage Resort

Arcadia Heritage Resort

5 Hill Cart Road Dali Phatak, Darjeeling 734101 India
Traveller (209)
Room & Suite (23)
View of Kanchenjunga
Dining (2)
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Avg. ₹3,160 /night, 2/9 - 2/10
₹4,916
per night
₹4,038
per night
₹3,160
per night

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About

#1 of 20 B&Bs in Darjeeling
4.3 of 5 bubbles
Location
4.8 of 5 bubbles
Rooms
4.6 of 5 bubbles
Value
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.7 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

In the shadow of a pine tree,

Amid the tweets of birds where the soul is free,

The sunset on the Himalayas will take your breath away,

Here the time stands still and the moments are forever to stay.

Welcome to the world of ARCADIA

Relax, Rejuvenate and Rediscover a new

About Arcadia Heritage

Arcadia is part of the property bought by Sangeet Bhaskar Shyamanand Singh in 1945. He was a classical musician and a billiards player of national repute. Only a few people are aware of the fact that Vivian Leigh, the famous Hollywood actress (Gone with the Wind, A street car named Desire) was born in Shannon Lodge, an annexe of the main building and studied in Loreto Convent for a few years.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Game room
Hiking
Kids stay free
Children's television networks
Airport transportation
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Patio
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Car hire
24-hour security
BBQ facilities
Baggage storage
Concierge
Gift shop
Sun deck
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Room features
Desk
Housekeeping
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Extra long beds
Bath / shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Romantic
City View
Languages Spoken
English, Hindi, Nepali

Location

5 Hill Cart Road Dali Phatak, Darjeeling 734101 India
Traveller rating
  • 93
  • 9
  • 1
  • 0
  • 1
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Detailed Reviews
Sofia Elizarova wrote a review Sept 2024
London, United Kingdom
5.0 of 5 bubbles
Arcadia Heritage Resort is the best hotel we have stayed at in India so far. The room had a soft mattress and comfortable bed. There was a shower gel, shampoo and body lotion provided, with daily room service and cleaning. Meals were absolutely delicious and we had the option of eating in our room, in the pleasant reception or in a tree house (an open-air space with a view of mountains accessible through a fairytale-like staircase). Shahi paneer and the paneer pizza were our personal favourites!

And the views - the views were just something else entirely!! In our room there was a large window and a balcony, and from there were could see beautiful mountains and even the Kanchunjanga on a few clear mornings! We would argue that the view from our room in Arcadia had no worse of a view than Tiger Hill. The attached photos are taken from our room's balcony.

The staff were extremely friendly and helpful. Anandi arranged a great driver for us several times, always helped us if we had any issues (for example once we couldn't figure out how to switch on the boiler) and was always pleasant to chat with. Ashish brought us food a billion times, always with kindness and a smile.

The hotel is located a little further away from the loudness and crowds of central Darjeeling, which gave us a quiet and peaceful stay during which we could enjoy the natural beauty we had come for. The Peace Pagoda was a 20 minute very steep uphill walk away (only for the brave) and the Dali Monastery was a 10 minute downhill walk away.

There were no drawbacks for us personally, but I can imagine it being hard for some people to walk up the steep hill to reach the hotel. Quite a few drivers refuse to drive up to the hotel. To overcome this issue book a driver through Arcadia itself, and the driver will always bring you straight to the door.
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Date of stay: September 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Book a driver through the hotel - this will ensure that the driver brings you straight to the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcadia Heritage Resort, Owner at Arcadia Heritage Resort
Responded 4 weeks ago
Thank you so much for your kind words and positive review! We truly appreciate your feedback and are delighted to hear about your positive experience. Looking forward to serving you again in the future!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sudipta P wrote a review Jun 2022
Chandannagar, India
5.0 of 5 bubbles
We stayed here for 4 nights in January 2021. And had a truly memorable vacation.
The hotel is a small property with 7 rooms, Premium Rooms with King Bed and Family Rooms with 2 double beds. The rooms are wood panelled, much larger than standard rooms in star hotels with a large bathroom. The toilet fittings are top quality, there is geyser in each bathroom so tghat you have 24 hours hot water. toileteries were provided and were replaced everyday
Tea coffee maker was provided in the room. Every room comes with a private balcony and with a fabulous view of the Kanchenjunga. You can see the spectacular sunrise from your bed itself - I presume very few hotels can boast of such a view from room. The beds are large, super comfortable, and provided with a bed warmer !!!!!!! We didn't need a room heater even in the month of January because of that only !!!! Though heater is provided on request at a charge of Rs 300/ per night. Manager Mr Dev Singh is very well behaved and helpful and all the staffs are marvellous. The food is of very good quality and including buffet breakfast which is made as per order.
The approach road to the hotel is steep with 3 hairpin bends - but our innova could reach the hotel without much issues. Parking space is very limited , inform the hotel beforehand if you are travelling with your own car.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcadia Heritage Resort, Owner at Arcadia Heritage Resort
Responded 4 Aug 2022
Thank you So Much Mr Sudipta for taking your Precious time to review. We are glad to enjoyed you time here. We Love To see you again.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vikas Bathia wrote a review Jan 2023
Mysuru (Mysore), India
+1
5.0 of 5 bubbles
I had chosen this place based on reviews on a travel website. This’s place is located in Dali a little away from city center but you get frequent share taxi to city center. The place and the room was fantastic. The best part of this resort is the hospitality of the staff, the best I have ever seen. All the concerns were resolved so quickly. The food was served super hot and served in parts so that our doesn’t get cold. The temperature during my stay was 6 Celsius. There were bed warmers provided and also room heater (extra nominal cost). Enjoyed my stay here.
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Date of stay: December 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcadia Heritage Resort, Owner at Arcadia Heritage Resort
Responded 5 Jan 2023
Thank you So Much Mr VIKASH BHATIA for taking your Precious time to review. We are glad to enjoyed you time here. We Love To see you again.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sudipta P wrote a review Jan 2021
Chandannagar, India
5.0 of 5 bubbles
We stayed here for 4 nights in January 2021. And had a truly memorable vacation.
The hotel is a small property with 7 rooms, Premium Rooms with King Bed and Family Rooms with 2 double beds. The rooms are wood panelled, much larger than standard rooms in star hotels with a large bathroom. The toilet fittings are top quality, there is geyser in each bathroom so tghat you have 24 hours hot water. toileteries were provided and were replaced everyday
Tea coffee maker was provided in the room. Every room comes with a private balcony and with a fabulous view of the Kanchenjunga. You can see the spectacular sunrise from your bed itself - I presume very few hotels can boast of such a view from room. The beds are large, super comfortable, and provided with a bed warmer !!!!!!! We didn't need a room heater even in the month of January because of that only !!!! Though heater is provided on request at a charge of Rs 300/ per night. Manager Mr Dev Singh is very well behaved and helpful and all the staffs are marvellous. The food is of very good quality and including buffet breakfast which is made as per order.
The approach road to the hotel is steep with 3 hairpin bends - but our innova could reach the hotel without much issues. Parking space is very limited , inform the hotel beforehand if you are travelling with your own car.
Read more
Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcadia Heritage Resort, Owner at Arcadia Heritage Resort
Responded 11 May 2024
Thank you so much for your kind words and positive review! We truly appreciate your feedback and are delighted to hear about your positive experience. Looking forward to serving you again in the future!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roving34615456643 wrote a review Nov 2023
5.0 of 5 bubbles
This property is realy matchless those who want to enjoy pleasent and mesemerizing beauty of Queen of Hills from your bed and with a mug of tea from decorated balcony. Every thing is apt and up to the mark alongwith hospitality of all stafs. Foods are delicious. The property is one of the best property of Darjeeling comparing location, value of money, cleanliness, decoration and hospitality with other ones.
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcadia Heritage Resort, Owner at Arcadia Heritage Resort
Responded 18 Nov 2023
Thank you so much Mr Roving for your kind words and positive review! We truly appreciate your feedback and are delighted to hear about your positive experience. Looking forward to serving you again in the future!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suman Naiya wrote a review Jul 2024
5.0 of 5 bubbles
Located at Dali Phatak. Excellent hospitality. Nice rooms. Great view of Kanchenjunga from each room. Very good food as well. Breakfast was served in buffet and the spread was really good. Near Peace Pagoda and Japanese temple – 500 metres walking distance. One can get a shared cab to Darjeeling market for Rs15/head, just by walking down to main road (1 min walk). Totally recommended.
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Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcadia Heritage Resort, Owner at Arcadia Heritage Resort
Responded 20 Aug 2024
Thank you so much for your kind words and positive review! We truly appreciate your feedback and are delighted to hear about your positive experience. Looking forward to serving you again in the future!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chandra p wrote a review Oct 2023
+1
4.0 of 5 bubbles
We stayed at the Arcadia resort between Oct 1-7. I would strongly recommend the resort to other visitors to Darjeeling. The rooms face the majestic kanchunjanga range, and on a good day we could see the snow peaked mountains from the balcony of our room. Even when the weather was not clear, the view from the balcony was magical, everything shrouded in enveloping clouds that lifted just as suddenly as they descended. The room was large and spacious, and had everything we wanted including hot water and heater. Every day we got complementary cookies and fruit. Housekeeping was professional and fast. The complementary breakfast was just fine, with Indian (poori/alu, upma etc) and Western (cornflakes, varieties of eggs, toast) options to suit different tastes. The addition of croissant and other bakery products to our breakfast order was a nice gesture. The quality of food for lunch and dinner was good, and room service was prompt. The most endearing part of our stay at the resort was the warmth and hospitality of the manager Ravi and his entire staff including Anandi at the front desk and Amit in the restaurant. Apart from ensuring our stay at the hotel was comfortable, they helped us arrange our sightseeing trips which was a challenge because of the constantly changing weather. We must also mention the two drivers Reewas and Rupesh who served the resort during our stay. Not only were their driving skills amazing in a difficult terrain, but they went out of their way to make our outings memorable.
The one drawback of the resort is the difficult approach road to the resort from the main road. It's a steep and sharply turning road, quite narrow, and not in the best of conditions. That restricts ones mobility, especially if you are a senior citizen. The resort arranges transport to and from the resort, but still one misses the freedom to just stroll down to the center of town. Let's hope this problem is fixed by the time we make our next trip. Which we certainly will.
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Date of stay: October 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcadia Heritage Resort, Owner at Arcadia Heritage Resort
Responded 8 Nov 2023
Thank you so much Mr Chandra for your kind words and positive review! We truly appreciate your feedback and are delighted to hear about your positive experience. Looking forward to serving you again in the future!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Poornima wrote a review Oct 2022
+1
4.0 of 5 bubbles
The staff are very courteous and the chef is excellent, he will cook to your specifications of spice for lunch and dinner.
At breakfast if the crowd is more they are not able to handle, so go early for breakfast.
The approach road to the resort is very steep and narrow, so some drivers will find it difficult to drive up, and also, it is a task to walk to the resort from the main road.
The view from the room is excellent, you wake up to see the Kanchenjunga and have hot Darjeeling tea with the great mountain. It is truly a wonderful feeling, cold breeze and hot tea.
My photos are not modified, the orange sky is sunrise and purple sky is sunset. And view of the cute train from the walk along the property.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcadia Heritage Resort, Owner at Arcadia Heritage Resort
Responded 5 Jan 2023
Thank you So Much Ms POORNIMA PADMANABHAN for taking your Precious time to review. We are glad to enjoyed you time here. We Love To see you again.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tania B wrote a review Oct 2024
+1
5.0 of 5 bubbles
The view of Kanchenjungha and the range from your bed is an experience and breathtaking as well. Staff is cooperative and helpful with good service. The rooms are very nice with all amenities and clean, comfortable heated beds. The distance to mall is not very much and the hotel can make transit arrangements plus local agencies are available.
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Date of stay: October 2024Trip type: Travelled with family
Room Tip: We visited in end October. The view was unhindered for most days
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcadia Heritage Resort, Owner at Arcadia Heritage Resort
Responded 4 weeks ago
Thank you so much for your kind words and positive review! We truly appreciate your feedback and are delighted to hear about your positive experience. Looking forward to serving you again in the future!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bharat Aiyappa wrote a review Apr 2021
Bengaluru, India
5.0 of 5 bubbles
The personalised service at very high standard makes staying here a memorable experience. Vedant the Mgr here is like a one man Army who will take care of all your requests- customised food, transportation needs, room comfort etc... He is an asset to this property and should be rewarded for his great professional service.
The food here was awesome and very reasonably priced. Rooms are large / spacious with bed warmers. It’s not too far from Mall Road either if you have your own transport or willing to take share or reserve taxi’s it’s 15mins.
The only thing to watch out is access road to this hotel is very steep and you need to walk it up as taxi sometimes refuse to drive up. For Sr citizens this will be very challenging.
Overall a good decision. Thanks
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Date of stay: March 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: All rooms have same view. Large rooms that are very clean and comfortable
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcadia Heritage Resort, Owner at Arcadia Heritage Resort
Responded 4 weeks ago
Thank you so much for your kind words and positive review! We truly appreciate your feedback and are delighted to hear about your positive experience. Looking forward to serving you again in the future!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roving20449943539 wrote a tip Jan 2025
Kolkata (Calcutta), India1 contribution
5.0 of 5 bubbles
"If you have an elderly member who has knee or spine problem, do not stay here."
Read full review
chiranjit7 wrote a tip Dec 2024
jakarta8 contributions
5.0 of 5 bubbles
"I wont suggest you to go here if you have a tinny naughty one or an oldy."
Read full review
Tania B wrote a tip Oct 2024
5 contributions
5.0 of 5 bubbles
"We visited in end October. The view was unhindered for most days"
Read full review
Sofia Elizarova wrote a tip Sept 2024
London, United Kingdom7 contributions
5.0 of 5 bubbles
"Book a driver through the hotel - this will ensure that the driver brings you straight to the hotel, thus avoidinga super steep 5 min walk"
Read full review
Departure14356852339 wrote a tip Jul 2024
1 contribution
1.0 of 5 bubbles
"The hotel is horrible . There are loud sounds of maintainance going on inside the hotel which they didn't stop even after complaining. "
Read full review
Not the right property for you?
There are more places to choose from in the Darjeeling area.
PRICE RANGE
₹2,721 - ₹5,355 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalDarjeeling DistrictDarjeeling
NUMBER OF ROOMS
8
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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ARCADIA HERITAGE RESORT (Darjeeling) - B&B Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Arcadia Heritage Resort
Which popular attractions are close to Arcadia Heritage Resort?
Nearby attractions include Japanese Peace Pagoda (0.6 km) and Batasia Loop (1.2 km).
What are some of the property amenities at Arcadia Heritage Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Arcadia Heritage Resort?
Top room amenities include a flat screen TV, a desk, and extra long beds.
What food & drink options are available at Arcadia Heritage Resort?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at Arcadia Heritage Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Arcadia Heritage Resort?
Conveniently located restaurants include Coco Rio Cafe & Tea bar, Shree Krishna, and Kasturi Palace Restaurant.
Does Arcadia Heritage Resort have airport transportation?
Yes, Arcadia Heritage Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Arcadia Heritage Resort?
The staff speaks multiple languages, including English, Hindi, and Nepali.
Are there any historical sites close to Arcadia Heritage Resort?
Many travellers enjoy visiting Rabindra Bhavan (13.0 km).
Does Arcadia Heritage Resort have any great views?
Yes, guests often enjoy the city view available here.
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