It was a overall pleasant stay with all basic amenities. Quite surprised with the quick check-in process. The staff were available on-request. Want to stay away from the buzzing team calls, this place would be ideal. Worth the money.
Good gym with necessary equipments and cardio equipments The trainer of the gym Mr. Shantakumar is a professional, well qualified and dedicated physical trainer and had a great time training with him 👍
Santhakumar was my gym instructor in Citadines OMR and he not only made me physically strong but also helped me move my mental boundaries. My overall stay in the hotel was awesome and I’ll have a hard time bidding it farewell. Thank you :)
I waited three months to see if I could think of providing a more charitable view about this property but my opinion has not changed and the terrible memory of staying in this hotel has not left me. I had booked a 2BHK and 1 BHK at this property on or around 5th July for two nights. The hotel had just re-opened after a Covid lock-down and here's a summary of my experience: 1. The hotel looks well-kept at the lobby level but the carpets in the corridor on our level (where our room was located) were filthy and despite repeated requests to the staff, were not cleaned. Cigarette butts, chips packets and plastic was strewn around carelessly. 2. The duty manager for housekeeping/IRD (a gentleman from Orissa whose name I cannot remember now) was rude, hostile and unfriendly and decided to outrightly refuse a small request for mustard oil, that I had made citing "rules" which he probably made up. When I escalated to the Manager, he confessed to being unable to rein-in his own colleague. 3. Our breakfast was served in the room in paper boxes which were of worse quality than an ordinary road-side dhaba, The food was insipid and frankly, inedible. We did not even ask about choice, given how poor the choice/spread for an in-room breakfast was. 4. The staff is the absolute worst thing in this place and we uniformly experienced hostility from members of the house-keeping and in-room dining team. They seem to be vey well-trained to say NO to everything you ask for. They were utterly unhelpful and there was such a lack of polish, that even asking for a spoon was a nightmare. The good part about the hotel is, that the room rates were reasonable and the service you get, is commensurate with the ordinary standards that the management is perhaps striving hard to live up to. Strictly avoid this property if you are a discerning traveler.…
The Entire atmosphere of the Hotel is very good and as well as located near the IT hub. The Gym which was in hotel is very good and clean and all equipments are arranged in well manner. The Gym Trainer and a Swimming Pool's Life Guard Mr. Santha Kumar was impressed me a lot with his knowledge & dedication with his work related with these two. Thanks to the Manangent. I really enjoyed a lot.....
Rooms are maintained very clean, I stayed in the Studio apartment for a month and I had a great time...most of the rooms have kitchenette area, it was very comfortable...The staffs are knowledgeable and can speak in English... Decent food... Hospitality is good...They ll arrange everything for you, Wifi speed is also good for work... Excellent place for staycation!
We stayed here for 2 weeks in a 1 bedroom apartment. The apartment was spacious & comfortable with amenities - microwave, hot-water kettle, toaster, induction cooker. The breakfast portion was large and sumptuous. Food ordered from Room Service was tasty without being oily and spicy. All staff were very courteous and helpful. They arrange taxis for transportation. Temperature and Oxygen Saturation was measured daily. Very good stay
Decided to stay in a studio. We got a room on eight floor, pretty bright studio with all the comforts/natural light and we never had to request anything really essential. Good Kitchenette, WiFi and very ideal for a short stay. Perfect size of balcony for a short stays. Acceptable levels of cleanliness throughout the hotel. Would definitely recommend this hotel at anytime.
It was so nice and comfortable stay at Citadines during this covid situation also thy hav arrange the things so well especially Ms Anita was so kind and helpful her responsed toward our request was so good because of her our stay was so comfortable and memorial we like to visit again we just love the place and thr service thank you Ms Anita
Great stay in this property for a day .Rooms were spacious and well maintained . Dheeraj from front desk helped us get one of the best rooms and adjusted timing for checkin and check out . Highly recommended