Citadines OMR Chennai

Citadines OMR Chennai

Traveller (212)
Two Bedroom Apartment - Master Bedroom
Room & Suite (77)
Roof-top Infinity Pool
Pool & Beach (26)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Avg. ₹7,095 /night, 2/8 - 2/9
₹7,095
per night
₹6,394
per night
₹5,693
per night

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About

#28 of 591 hotels in Chennai (Madras)
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Rooms
4.6 of 5 bubbles
Value
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.6 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
City View
Trendy
Languages Spoken
English, Hindi, Nepali, Tamil
Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Kids pool
Airport transportation
Parking
Wifi
Fitness / spa changing rooms
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Kitchenette
Flatscreen TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available

Location

Rajiv Gandhi Salai Citadines Omr, Chennai (Madras) 600119 India
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 45 out of 100
45
Chennai Airport
11.7 km
See all flights
1 Attraction
within 1 kilometer
4.5
4.5 of 5 bubbles413 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Citadines OMR Chennai is widely celebrated for providing excellent value and a homely atmosphere, as noted by numerous travelers. The staff is frequently complimented for their attentive and professional service, contributing to a memorable stay. Guests particularly enjoy the clean, comfortable rooms equipped with kitchenettes and other convenient amenities. The hotel's location is central, adding to the appeal for those seeking easy access to the city. While the bar might be on the pricier side, the overall experience, including quality food and additional services like laundry and shuttle, is highly regarded.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Top-notch

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Detailed Reviews
Saurabh S wrote a review Dec 2024
5.0 of 5 bubbles
The hotel was very nice and we had a very pleasant stay. The staff was very helpful and they went above and beyond to make sure our stay was beyond expectations. Special shout out to Rafizul and Masoom- they took special care of our rooms and requests
Read more
Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citadines OMR, Guest Services / Front Office at Citadines OMR Chennai
Responded 30 Dec 2024
Thank you for taking the time out of your busy schedule to review us on this forum. We appreciate such amazing feedback from you about our hotel services. We once again thank you for selecting us as your preferred accommodation choice in Chennai. We are grateful for your support and look forward to welcoming you back for many more wonderful stays with us. Warm Regards The Management Citadines OMR Chennai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adventure52463621040 wrote a review Nov 2024
5.0 of 5 bubbles
Hotel hospitality like check in process, receiving at hotel, and room service was awesome and good.
Reception service people like Akash and pandi were well taken care of me like like card blockage problem, guided how to reach to some places in Chennai and everything was good. Feeling happy to see such a nice people in reception. Room and room service also excellent. A nice and soft bed and pillows. All needed items were placed every day whenever they are used or over. Water kettle also good. Everything is awesome.

Citadines is highly recommend hotel for everyone to stay.

Thank you
Srinu
Read more
Date of stay: November 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: Everything was good
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citadines OMR, Guest Services / Front Office at Citadines OMR Chennai
Responded 24 Nov 2024
Thank you for taking the time out of your busy schedule to review us on this forum. We appreciate such amazing feedback from you about our hotel services. We once again thank you for selecting us as your preferred accommodation choice in Chennai. We are grateful for your support and look forward to welcoming you back for many more wonderful stays with us. Warm Regards The Management Citadines OMR Chennai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Saurabh wrote a review Jul 2024
5.0 of 5 bubbles
The daily house keeping cleaning is commendable, feels like getting into new room every day. Gobinda and Sameer were really helpful in getting the stuff arranged. No room for complaints at all for the last 2 weeks I was there. Really good place to be here.
Read more
Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citadines OMR, Guest Services / Front Office at Citadines OMR Chennai
Responded 15 Jul 2024
At the outset, I would like to thank you for giving us an opportunity to serve you. We are grateful that you took time off your busy schedule to give us your feedback. Please accept my sincere gratitude for the review. We are happy to note that you left with a positive impression of our hospitality and focus on customer delight. We are grateful for your support and look forward to welcoming you back for many more wonderful stays with us. Warm Regards The Management Citadines OMR Chennai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pritifly wrote a review Jan 2025
Hyderabad, India
1.0 of 5 bubbles
The location is awful right opposite the Metro rail construction- we booked a two bedroom apartment and were allocated a room opposite the construction and main road intersection( 733) - as there was no sound proofing- we literally felt like we were sleeping in the street and hence did not sleep at all.
We checked in at 12.30am looking for a good nights rest before driving out Pondicherry- it was a bad decision. When I called reception at 2am for a solution- they behaved like it was my fault for booking the room category and didn’t even offer Ear plugs.
NOTE TO HOTEL- when you know your rooms overlook one of Chennais busiest roads and smack in the middle of heavy Metro rail work- don’t you think it wise to offer ear plugs since your rooms don’t have any basic sound proofing?
Breakfast was average at best.

Avoid staying here or if you really decide to please do so after they sound proof the rooms or better still once all metro work is done in a few years.
Read more
Date of stay: January 2025Trip type: Travelled with family
Room Tip: Avoid all rooms that face the road- it is heavily congested and to make matters worse metro rail...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citadines OMR, Guest Services / Front Office at Citadines OMR Chennai
Responded 1 week ago
Thank you for sharing your experience at Citadines OMR Chennai in this forum. We have noted your feedback in detail. We regret your disappointment in this instance. As we are keen to make improvements to enhance our residents’ overall stay at our properties, we have shared your feedback to the concerned team. We shall ensure appropriate remedial measures are taken immediately & effectively. We also request you to kindly consider this as an isolated one and not the reflective of our actual service standards. Regards, The Management Citadines OMR Chennai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ruchir g wrote a review Nov 2024
Kolkata
5.0 of 5 bubbles
Hotel has great amenities and very good sized room. Room is designed like a studio, and comes equipped with a kitchenette that is stocked with essential cooking and dining needs. The service is amazing - Housekeeping boys Rafijula khan and Rahul made sure that I had whatever I needed in minutes, and with a smile!

Breakfast buffet is decent. The part that so deserves mention is that we had a meeting at a customer office at 10mins walking distance. Since it was raining, the hotel staff arranged a complementary drop even after we'd checked out.
Read more
Date of stay: November 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citadines OMR, Guest Services / Front Office at Citadines OMR Chennai
Responded 20 Nov 2024
Thank you for taking the time out of your busy schedule to review us on this forum. We appreciate such amazing feedback from you about our hotel services. We once again thank you for selecting us as your preferred accommodation choice in Chennai. We are grateful for your support and look forward to welcoming you back for many more wonderful stays with us. Warm Regards The Management Citadines OMR Chennai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ruchit Kaplesh wrote a review Sept 2023
Chennai (Madras), India
5.0 of 5 bubbles
A hotel which makes you feel like you're at home, that is how my stay at Citadines was. From Sanitization to maintenance, to hospitality, to the personalized attention provided to each guest, Citadines genuinely out-did themselves.

To give an example, my floor Supervisor Jacob Solomon, had left me a beautiful note saying that he recognized my need of Extra cookies.

This was a very beautiful observation and that is how every staff member would treat you, or at least that is how they treated me.

Thank you so much 🙏
Read more
Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citadines OMR, Guest Services / Front Office at Citadines OMR Chennai
Responded 10 Sept 2023
At the outset, I would like to thank you for giving us an opportunity to serve you. We are grateful that you took time off your busy schedule to give us your feedback. Please accept my sincere gratitude for the review. We are glad that our dedicated service has made this stay a memorable experience for you. At Ascott, we strive to offer warm, welcoming and friendly service coupled with a homely environment and settings that we have been known for across the world. Once again, thank you for your valued feedback. From all of us at Citadines OMR Chennai, we are grateful for your support and hope that you will recommend us to your family and friends too. Warm Regards The Management Citadines OMR Chennai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathiravan U wrote a review 1 Feb
5.0 of 5 bubbles
Room has provided with sufficient things for cooking as well daily needs.
Got a very good support from house keeping especially from Mr. Mahesh Patil.
Recommending this for people who looks for a very decent stay in chennai with reasonable price and decent service.
Morning breakfast provided with many variety of south Indian food also had a live kitchen for dosa and omlets..
Read more
Date of stay: January 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paradise65966653399 wrote a review Jan 2025
Chennai District, India
5.0 of 5 bubbles
I had another great stay, as always ! A big thanks to the housekeeping team for their efforts in keeping the place clean and hygienic. Special mention to Durga for going above and beyond to ensure our comfort. Her attention to detail in housekeeping and her commitment to our comfort made all the difference. A big thank you for your outstanding service!" Truly exceptional service! Looking forward to my next visit."
Read more
Date of stay: January 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citadines OMR, Guest Services / Front Office at Citadines OMR Chennai
Responded 1 week ago
Thank you for taking the time out of your busy schedule to review us on this forum. We appreciate such amazing feedback from you about our hotel services. We once again thank you for selecting us as your preferred accommodation choice in Chennai. We are grateful for your support and look forward to welcoming you back for many more wonderful stays with us. Warm Regards The Management Citadines OMR Chennai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohamed A wrote a review Jan 2025
5.0 of 5 bubbles
The room was spotless and well-maintained, offering a very comfortable stay. The service provided throughout the hotel was outstanding, exceeding expectations. The breakfast selection was impressive, with a wide variety of options to suit different tastes and preferences.

The room service was particularly noteworthy, with prompt and efficient attention to every request. Mr. Mahesh from the room service team stood out for his friendly and pleasant demeanor, ensuring that all needs were met with a smile. His professional and courteous attitude added a personal touch to the overall experience.
Read more
Date of stay: January 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citadines OMR, Guest Services / Front Office at Citadines OMR Chennai
Responded 1 week ago
Thank you for taking the time out of your busy schedule to review us on this forum. We appreciate such amazing feedback from you about our hotel services. We once again thank you for selecting us as your preferred accommodation choice in Chennai. We are grateful for your support and look forward to welcoming you back for many more wonderful stays with us. Warm Regards The Management Citadines OMR Chennai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abidhama S wrote a review Jan 2025
5.0 of 5 bubbles
Really awesome to stay. Breakfast is so good . Room is very clean and neat then
The room was spotless and well maintained offering a very comfortable stay then the service provided by mr mahesh provided so good the room service was particularly noteworthy
Thank you for the wonderful experience
Read more
Date of stay: January 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citadines OMR, Guest Services / Front Office at Citadines OMR Chennai
Responded 1 week ago
Thank you for taking the time out of your busy schedule to review us on this forum. We appreciate such amazing feedback from you about our hotel services. We once again thank you for selecting us as your preferred accommodation choice in Chennai. We are grateful for your support and look forward to welcoming you back for many more wonderful stays with us. Warm Regards The Management Citadines OMR Chennai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JacktarLancsuk asked a question May 2021
Lancs uk121 contributions72 helpful votes
Do any of the rooms at Citadines OMR Chennai have balconies ? With thanks Brian Banks
Answer from Prashanth Rajkumar
chennai1 contribution
Hi, Thank you for considering Citadines OMR Chennai for your stay in Chennai. In regards to your query, please be informed that all our rooms in the property feature a balcony. The Management Citadines OMR Chennai
Answer from Joseph M
Washington DC, District of Columbia6 contributions4 helpful votes
Hi Nihal...yes unmarried couples can stay at the hotel
senshrey asked a question Dec 2017
Gurugram (Gurgaon), India2 contributions
Do you accommodate long term stays? If yes, could you tell me the charges?
Answer from Ascott India
Chennai54 contributions
Hi, Thank you for considering Citadines OMR Chennai for your stay in Chennai. Yes, our Apart'hotel has 269-units of serviced residences. Almost all of the units are fitted with a fully-equipped kitchenette. The One-Bedroom and Two-Bedroom apartments are also fitted with a washer-cum-dryer that make it a breeze for guests who stay with us over an extended period. We also offer complimentary daily buffet breakfast, WiFi and housekeeping services. Please do contact our reservations team for additional details on charges. The contact details can be found on our website and also on our TripAdvisor profile. (We are unable to share the contact details here, due to TripAdvisor's posting guidelines for business owners). Warm Regards The Management - Citadines OMR Chennai
Answer from Ascott India
Chennai54 contributions
Dear Ms Anne, Thank you for your interest in our serviced residence. Our complimentary continental buffet spread includes breads, breakfast rolls, eggs to order, chicken sausages, baked vegetables, baked potato wedges or hash browns, cornflakes and other cereals, cold cuts of processed meat (like slices of chicken salami), whole and cut fruits, flavoured and plain yogurt, assortment of nuts and dry fruits, cold and hot milk, hot beverages and also fruit and vegetable juices. We also serve popular breakfast dishes from South and North India, like idli, poha, parathas, upma etc. We also have a live Dosa counter where Dosas are made to order, as per the guests' preference. Warm Regards The Management Citadines OMR Chennai
Siani wrote a tip 2 Feb
Reading, United Kingdom72 contributions28 helpful votes
5.0 of 5 bubbles
"Use the QR codes in the room to view the menus for the restaurant, SoRoCo and bar offerings are"
Read full review
Pioneer41718800848 wrote a tip Jan 2025
7 contributions
5.0 of 5 bubbles
"Satisty and recomended. "
Read full review
Isma Syafry J wrote a tip Jan 2025
2 contributions
5.0 of 5 bubbles
"The facilities like gym and pool has a very nice view"
Read full review
Voyager05623273609 wrote a tip Jan 2025
Singapore1 contribution
5.0 of 5 bubbles
"Superb and world class stay is ensured while visiting Chennai for travellers and hunger never dissatisfy you while staying in the Citadines."
Read full review
Pritifly wrote a tip Jan 2025
Hyderabad, India136 contributions35 helpful votes
1.0 of 5 bubbles
"Avoid all rooms that face the road- it is heavily congested and to make matters worse metro rail works happening which are haphazard"
Read full review
Not the right property for you?
There are more places to choose from in the Chennai (Madras) area.
PRICE RANGE
₹5,343 - ₹6,131 (Based on Average Rates for a Standard Room)
LOCATION
IndiaTamil NaduChennai DistrictChennai (Madras)
NUMBER OF ROOMS
269
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CITADINES OMR CHENNAI (Chennai (Madras)) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Citadines OMR Chennai
Which popular attractions are close to Citadines OMR Chennai?
Nearby attractions include Sai Baba Temple (0.2 km) and Sai Swimming Pool (1.2 km).
What are some of the property amenities at Citadines OMR Chennai?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Citadines OMR Chennai?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Citadines OMR Chennai?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Citadines OMR Chennai?
Yes, free parking is available to guests.
What are some restaurants close to Citadines OMR Chennai?
Conveniently located restaurants include Famous Theory, Taj Gateway, I.T Expressway, OMR road, and Deck 4.
Are there opportunities to exercise at Citadines OMR Chennai?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Citadines OMR Chennai have airport transportation?
Yes, Citadines OMR Chennai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Citadines OMR Chennai?
Yes, dry cleaning and laundry service are offered to guests.
Does Citadines OMR Chennai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Citadines OMR Chennai?
The staff speaks multiple languages, including English, Hindi, Tamil, and Nepali.
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