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The Residency

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511 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Vadodara, India
Reviewed 9 February 2016

The hotel is located in up market area of Chennai. The rooms are very spacious and clean. Hotel has a very good restaurant serving nice breakfast in the morning. Enjoyed pongal especially. The staff is also very helpful and co-operative. 24hr checkout is very good feature of the hotel.

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Helpful?
Thank doshihiren
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest Greetings from The Residency Chennai My team and I would like to thank you for taking the time to post your positive review on The Residency Hotel, Chennai on Trip Advisor. We are happy to note that your stay was comfortable. Encouraging feedback from our guests will motivate us to serve you better. We truly appreciate your...

Mumbai, India
Reviewed 6 February 2016

OUR yearly visit to this hotel ,shows the deteriorating standards of house keeping ,cleanliness, old towels NOT MAINTAINED. ELECTRICAL malfunctioning of sophisticated touch switches, NOT MAINTAINED. Bathroom sink TAPS NOT MAINTAINED ,either wash basin overflows ROOM 712, OR THE TAP SPRINKLES WATER ROOM 716. Reception front desk , the TRAINEES are better than the regular employee. the feed back form...

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Helpful?
Thank vvraoca
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Mr. V. V. Rao Greetings from The Residency Chennai !! Thank you for taking time to pen your feedback on Trip Advisor. Thank you for taking time to speak with me. As explained to you we have checked the rooms for any defects & found no issues in the wash basin of both rooms. I have noted your other...

Pune, India
Reviewed 31 January 2016

Stayed for four days,i should say the room is very clean and cozy and even the incharge of housekeeping (Arun) interacted during our to ensure comfortable and overall very good stay,will recommend others.

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Helpful?
Thank harun753
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest My team and I would like to thank you for taking the time to post your positive review on The Residency Hotel, Chennai on Trip Advisor. We are happy to note that your stay was comfortable. Encouraging feedbacks from our guests will motivate us to serve you better. We truly appreciate your support and sincerely look forward...

Hyderabad, India
Reviewed 31 January 2016

The Hotel is in a central location and is accessible easily. Most of the Good Shopping and business areas are within a Kilometer of Walking distance. Prepare for extra time for checkin and checkout.. They took a way too long for checkin and checkout process. rooms are good and well ventilated. Best part is Free High speed WIFI.

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Helpful?
Thank Cbvp
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest Greetings from The Residency Chennai! Thank you for taking time to pen your feedback. We are happy to note that you found our rooms are good and well ventilated. We continuously look for opportunities to improve on our services and have taken a note of your suggestions. I am personally attending to your suggestions & Will initiate...

Gurgaon
Reviewed 29 January 2016

Located in the heart of the city. Service is good and fast. Wifi is very good (15MB/s) Rooms and furniture are poorly maintained. Wooden flooring coming off, hole in window curtains and torn fabric in sofa seat is something which puts you off. There is a funny smell that runs from Hotel lobby to your room and other passages at...

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Helpful?
Thank Anshul11_11_11
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings From The Residency Chennai ! Thank you for taking time to pen your feedback. We constantly look for opportunities to improve our services and your suggestions have been noted. I will look into each issue that you have noted and initiate corrective measures where required. We are in process of upgrading the rooms in a proper...

Mumbai, India
Reviewed 10 January 2016 via mobile

Located in T. Nagar, hotel is approx 25 mins from Chennai Central and 1 hr from Chennai Airport. It is a busy hotel located in close proximity to business centre. Rooms and service are value for money. Front Desk staff are either over-worked or confused as it took them over 15 mins just to locate my booking with everyone pushing...

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Helpful?
Thank sumit_tri
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Mr.Sumit, Good Day! It was a pleasure speaking with you earlier this afternoon. Thank you for taking the time to pen your feedback. We are happy to note that you found our rooms pleasant and value for money. We continuously look for opportunities to improve on our services and have taken note of your suggestions. I am personally attending...

Aizawl, India
Reviewed 8 January 2016

For the price, services offered at the Residency is one of the best! What i love about this place is the location, distance from airport, great breakfast buffet, superfast free wifi in the room and the friendly but not over friendly staff. Amenities in the bathroom are minimal but alright. Cleanliness is maintained.

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Helpful?
Thank Chhanhima
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest My team and I would like to thank you for taking the time to post your positive review on The Residency Hotel, Chennai on Trip Advisor. We are happy to note that your stay was comfortable. Encouraging feedbacks from our guests will motivate us to serve you better. We truly appreciate your support and sincerely look forward...

Cambridge, United Kingdom
Reviewed 1 January 2016 via mobile

Have stayed here a few times now and they never cease to fail us. Clean, safe atmosphere. Great spread for breakfast. Extremely friendly staff. Love it every time. Thank you Guys! Keep up the good work! Happy New year.

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Helpful?
Thank Dashers2014
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest Good Day! Thank you for taking the time to pen your feedback. We constantly look for opportunities to improve our services and your suggestions have been noted. We are happy to note that your stay was comfortable. Encouraging feed backs from our guests will motivate us to serve you better. We truly appreciate your support and sincerely...

Reviewed 17 December 2015 via mobile

I love to Stay here whenever i want to I love to have my birthday celebration here I love to take photographs here I love the buffet restaurant here i love the building from outside wifi is there I love to listen to classical music here the location is nice

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Helpful?
Thank Mihir B
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest Good Day ! Thank you for taking the time to pen your feedback. We constantly look for opportunities to improve our services and your suggestions have been noted. We are happy to note that your stay was comfortable. Encouraging feed backs from our guests will motivate us to serve you better. We truly appreciate your support and...

rajkot
Reviewed 22 November 2015

I stayed for 1 week in this hotel. It has all basic amenities. Staff was courteous and helpful. Service was little slow though. Range fo food offered is large but of average quality. Bar is too small. Pre book early if you wish to unwind. Decent hotel.

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Helpful?
1Thank khanabdosh
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest Good Day ! Thank you for taking the time to pen your feedback. We constantly look for opportunities to improve our services and your suggestions have been noted. We are happy to note that your stay was comfortable. Encouraging feed backs from our guests will motivate us to serve you better. We truly appreciate your support and...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Residency

Address: No 49 GN Chetty Road, Chennai 600017, India
Region: India > Tamil Nadu > Chennai District > Chennai
Price Range: ₹ 1,218 - ₹ 5,753 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Residency 4*
Number of rooms: 112
Reservation Options:
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Hotel Style:
#14 Best Value Hotel in Chennai
#25 Luxury Hotel in Chennai
#28 Family Hotel in Chennai
#33 Business Hotel in Chennai
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Questions & Answers

Here's what travellers have asked, with answers from The Residency staff and other travellers.
5 questions
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Questions? Get answers from The Residency staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good views on the higher floors”
 of 5 bubbles sigsvm, 6 Dec 2016 | Read review
“I recomend the Road Facing Rooms, and Dont miss the Live Band on Thursdays and Fridays.”
 of 5 bubbles 2prabhakarr, 15 Nov 2016 | Read review
“Select rooms with special amenities available for elderly or physically disabled people.”
 of 5 bubbles Dr_Nila, 3 Nov 2016 | Read review
“ask for room with a single large bed if you are alone.gives you more space&as in my case can do some yoga/streching”
 of 5 bubbles anilraghavan, 16 Oct 2016 | Read review
“excellent service”
 of 5 bubbles 968praveenm, 18 Aug 2016 | Read review
5 of 5
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