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Welcomhotel by ITC Hotels, Cathedral Road, Chennai

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Cathedral Road, Chennai (Madras) 600086 India
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (421)
Room & Suite (107)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Updated 10/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 1,154 hotels in Chennai (Madras)
Location
Cleanliness
Service
Value
Travellers' Choice
Welcomhotel Chennai is located in the heart of the city, that is known for enchanting temples, warm people and delicious cuisine. Beautifully blending the traditional Indian hospitality with the efficiency of modern technology, this upscale hotel provides the convenience and comfort of home with warm and efficient service, making 'Welcomhotel Chennai' truly yours. The hotel was opened on 18 October 1975, marking the entry of ITC Limited - into the hotel business. The hotel is 8 stories high and has 90 rooms, including 5 Executive Suites (with an area of 60-69 sq m). 43 Club rooms (with an area of 46-60 sq m),26 Superior rooms (with an area of 33-37 sq m) and 16 Deluxe rooms(with an area of 23-27 sq m). Food and beverages include Earthen Oven- a North Indian specialty restaurant, WelcomCafe Marina, 24-hour multi-cuisine restaurant, My Deli, serving light snacks and Durrant’s Bar. The hotel has the famous banquet halls - "Mandapam" on the 2nd floor& "Sagari" on the 8th floor. ITC Hotel Group is now on the Global Distribution System(GDS), with its own private label code - ' IZ'.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Water park offsite
Kids stay free
Kids pool
Valet parking
Wifi
Paid wifi
Hot bath
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Concierge
Newspaper
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Classic
Languages Spoken
English, French, Arabic, Hindi and 3 more
1307Reviews7Q+A100Room tips
Traveller rating
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Most Recent
Ashwin Vemuri wrote a review Jun 2022
Hyderabad, India482 contributions529 helpful votes
ITC's 1st Property needs a refurbishment as my 2nd stay in a WelcomHotel was not comfortable. Thanks to Bala and Ranjith, who were the wound healers during my stay as I was shocked to see this property's state. AirCon in my Suite No 610 needs to be checked and the chipping away of paints and dilapidated furniture needs a repair or replacement. Good Luck and Looking Forward to Another Stay Soon Since I'm a Die Hard Fiercely Loyal Guest of ITC. Location is the ONLY reason I stayed here, else it would ubiquitously be ITC Grand Chola.
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Date of stay: June 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
1 Helpful vote
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Response from Rohit Mallick, Owner at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded 1 week ago
Dear Mr Ashwin, Thank you for staying at Welcomhotel Chennai and for taking out your time to share your review. On behalf of the entire team, do accept our deepest regret at the reported dissonance that you have experienced. I have shared your feedback with our team and we are in the process of internally focusing on the matter in detail to ensure that it does not recur in the future. We will be addressing your observations in the upcoming renovation of the hotel that is being planned shortly. You have my assurance that your current experience is not indicative of the high standards that you have come to expect from us. We look forward to your continued patronage and to welcoming you back to the Welcomhotel Chennai. Assuring you of our best services at all times, Yours Sincerely, Rohit Mallick General Manager
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DipuKV wrote a review Jun 2022
Pune, India1092 contributions338 helpful votes
Welcomhotel by ITC lures you with excellent service and sheer old world charm! All the staff members were quick in terms of service and warm in terms of hospitality. The room was very spacious and the property has frills such as a guest relaxation centre. The sole area of improvement is a revamp since the property is now 45 years old.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
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Response from Rohit Mallick, Owner at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded 1 week ago
Dear Mr Dipu KV, Greetings from Welcomhotel Chennai We wish to thank you for taking the time to provide us with your valuable feedback and kind words of recognition on this platform. Your comments motivate us to foster more such ‘Moment of Trust’. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality" . We have shared your feedback with the entire team working to make our guest's experiences memorable. We are planning the renovation of of the property shortly as recommended by you. We look forward to welcome you back to our hotel sometime soon. Thank you, Rohit Mallick General Manager
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Ramesh S wrote a review Jun 2022
4 contributions
Me and my family Thoroughly enjoyed the hospitality during our stay The highlight of the stay was the impeccable service and care especially from the restaurant welcome marina cafe in the ground floor Thanks to some wonderful care and attention from some people at the hotel and restaurant who ensured that we were absolutely comfortable during our entire stay Some names deserve special applause 👏👏👏 Mr Ranjith -F&B manager Mr thameen sahib -F&B executive Mr Rahul swain -steward Ms indumathi -hostess Thanks to these wonderful people for their care and attention through out our stay All the best to this team Cheers
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Date of stay: June 2022Trip type: Travelled with family
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Response from Rohit Mallick, Owner at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded 1 week ago
Dear Mr Ramesh, Greetings from Welcomhotel Chennai. We thank you for choosing to stay with us and for sharing your feedback on this forum. It is the continued encouragement of patrons such as yourself that motivates the team to deliver exceptional experiences to our guests. We have shared your feedback with the entire team working relentlessly to make a memorable stay for all our guests. My colleagues Ranjith, Thameen, Rahul and Indumathi are indeed happy to receive your commendation. We look forward to welcoming you back to your residence in Chennai . Responsibly yours, Rohit Mallick General Manager
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Dave wrote a review May 2022
1 contribution
Hotel needs to be Renovated, breakfast staff very friendly House keeping staff active and cooperative especially. Mr. Parkash Thapa from the house keeping department. Thank you Staff and non staff Stay safe.
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Date of stay: May 2022Trip type: Travelled solo
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Response from Rohit Mallick, Owner at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded 1 week ago
Dear Guest, Thank you for sparing time to share with us your wonderful feedback. Welcomhotel Chennai does endeavour to provide an exceptional and indigenous experience , imbued with gracious , impeccable and efficient services. We are glad to learn that you have enjoyed our services. We have noted your suggestion regarding the renovation and our team will certainly be working on same. The team at Welcomhotel Chennai is committed to quality service and your appreciation is truly rewarding. Your appreciation for our team member Prakash Thapa is indeed very heartening to read and the same has been shared with him. Looking forward to the pleasure of your continued visits. Warm Regards, Rohit Mallick General Manager
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Tripti wrote a review May 2022
8 contributions
Had a really good time in Welcomhotel chennai. The food was really good and they were really helpful. We had gone for our visa appointment and had to leave all electronics and wallet in the room, nothing got misplaced. We actually left our shades in the room and Mr. Harikrishnan actually reached out to us and couriered it to us in Bangalore, free of cost. Really grateful to him!
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Date of stay: May 2022Trip type: Travelled with family
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Response from Rohit Mallick, General Manager at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded 26 May 2022
Dear Ms Tripti, Greetings from Welcomhotel Chennai We thank you for taking the time to provide us with your valuable feedback and kind words of recognition. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality" . We have shared your feedback with the entire team and Harikrishnan is indeed delighted to receive your special mention. We look forward to welcome you back to our hotel sometime soon. Thank you, Rohit Mallick General Manager
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Santhanam Subbrayalu wrote a review May 2022
2 contributions
Good place for safe stay. Especially. I met Mr. Hari Krishnan. Such a loyal full person. Because. I lost my gold ring in my room he found and handover it to me. God bless you Hari. This kind of approaches will impress the clients
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Date of stay: May 2022Trip type: Travelled on business
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Response from Rohit Mallick, General Manager at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded 26 May 2022
Dear Guest, Thank you for sparing time to share with us your wonderful feedback. Welcomhotel Chennai does endeavour to provide an exceptional and indigenous experience , imbued with gracious , impeccable and efficient services. We are glad to learn that you have enjoyed our services. The team at Welcomhotel Chennai is committed to quality service and your appreciation is truly rewarding. I thank you for your recognition to my colleague Harikrishnan. Looking forward to the pleasure of your continued visits. Warm Regards, Rohit Mallick General Manager
Read more
Adv Haridas wrote a review Apr 2022
1 contribution
Very Comfortable stay. All staffs were cooperative staff. Ms. Merly at the front office was very amiable and took care of our stay. It is worth to mention that my misplaced wallet cash and card were safely kept and returned by the health club incharge
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Date of stay: April 2022Trip type: Travelled on business
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Response from Rohit Mallick, General Manager at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded 28 Apr 2022
Dear Mr Haridas, Greetings from Welcomhotel Chennai We thank you for taking the time to provide us with your valuable feedback and kind words of recognition. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality" . We have shared your feedback with the entire team and Ms Merly is indeed delighted to receive your special mention. We look forward to welcome you back to our hotel sometime soon. Thank you, Rohit Mallick General Manager
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PKDav wrote a review Apr 2022
Chennai (Madras), India2 contributions1 helpful vote
Welcomhotel, formerly Welcomhotel Sheraton Chola is one of the oldest hotels in Chennai & in the ITC belt. But believe me, this hotel can still hold it's place amongst the top hotels in Chennai. From the effortlessly smooth checkin, to the ultrafast checkout, this place is amazing. Special mention to Umesh, Merly, Kennedy & Karthik who helped make everything smooth. I was upgraded to one of the club rooms, which was amazing. We were stunned by the size and luxury of the room when she entered. Kudos guys, and keep it up!
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Date of stay: April 2022Trip type: Travelled as a couple
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Response from Rohit Mallick, General Manager at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded 26 Apr 2022
Dear Mr Dav, Greetings from Welcomhotel Chennai. We thank you for choosing to stay with us and for sharing your feedback on this forum. It is the continued encouragement of patrons such as yourself that motivates the team to deliver exceptional experiences to our guests. We have shared your feedback with the entire team working relentlessly to make a memorable stay for all our guests. My colleagues Umesh, Merley , Kennedy and Karthik are indeed happy to receive your commendation. We look forward to welcoming you back to your residence in Chennai . Responsibly yours, Rohit Mallick General Manager
Read more
Gaurang N wrote a review Apr 2022
2 contributions
While the hotel is old and needs refurbishment, the hospitality jankar excellence. A special for Ms. Merly and her team who are super good at their job at handling guests and forever extending courtesies to make their guest comfortable. The housekeeping staff and the restaurant staff at breakfast has been also very efficient at service! Kudos to the entire team!
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Date of stay: April 2022Trip type: Travelled solo
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Response from Rohit Mallick, General Manager at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded 26 Apr 2022
Dear Mr Gaurang, It was indeed our pleasure to have you visit our hotel recently. Thank you very much for taking the time and effort to provide us with your valuable feedback. We are pleased to note that the services of the hotel lived up to your expectations. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". Your appreciation has been conveyed to Ms Merley, her team, restaurant staff and housekeeping team members. We look forward to an opportunity to welcoming you back to Welcomhotel Chennai in the near future. Thank you & Regards, ROHIT MALLICK General Manager
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moulick k wrote a review Apr 2022
Ankleshwar, India4 contributions1 helpful vote
Nice and clean work by laxhman got clean room after coming in. The rooms are clean, we had good experience. We got good response from house keeping and he always walked in without any hesitation. Thanks for the service.
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Date of stay: April 2022Trip type: Travelled with family
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Response from Rohit Mallick, General Manager at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded 18 Apr 2022
Dear Guest, It was indeed our pleasure to have you visit our hotel recently. Thank you very much for taking the time and effort to provide us with your valuable feedback. We are pleased to note that the services of the hotel lived up to your expectations. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". Your appreciation has been conveyed to our team member Laxman. We look forward to an opportunity to welcoming you back to Welcomhotel Chennai in the near future. Thank you & Regards, ROHIT MALLICK General Manager
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PRICE RANGE
$73 - $92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
my fortune, chennai hotel chennai (madras), chennai sheraton, chola chennai
FORMERLY KNOWN AS
My Fortune, Chennai
LOCATION
IndiaTamil NaduChennai DistrictChennai (Madras)Teynampet / Nungambakkam
NUMBER OF ROOMS
90
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Frequently Asked Questions about Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Which popular attractions are close to Welcomhotel by ITC Hotels, Cathedral Road, Chennai?
Nearby attractions include St George's Cathedral (0.2 km), Narada Gana Sabha (0.2 km), and Kalpa Druma (0.4 km).
What are some of the property amenities at Welcomhotel by ITC Hotels, Cathedral Road, Chennai?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Welcomhotel by ITC Hotels, Cathedral Road, Chennai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Welcomhotel by ITC Hotels, Cathedral Road, Chennai?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Welcomhotel by ITC Hotels, Cathedral Road, Chennai?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Welcomhotel by ITC Hotels, Cathedral Road, Chennai?
Conveniently located restaurants include Copper Chimney - Cathedral Road, Durrant's Bar, and WelcomCafe Marina.
Are there opportunities to exercise at Welcomhotel by ITC Hotels, Cathedral Road, Chennai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Welcomhotel by ITC Hotels, Cathedral Road, Chennai have airport transportation?
Yes, Welcomhotel by ITC Hotels, Cathedral Road, Chennai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Welcomhotel by ITC Hotels, Cathedral Road, Chennai?
Yes, dry cleaning and laundry service are offered to guests.
Does Welcomhotel by ITC Hotels, Cathedral Road, Chennai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Welcomhotel by ITC Hotels, Cathedral Road, Chennai?
The staff speaks multiple languages, including English, French, Hindi, Arabic, Tamil, Urdu, and Nepali.