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ITC Grand Chola, Chennai

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#3 of 384 Hotels in Chennai
Certificate of Excellence
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1 room 2 adults 0 children
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ITC Grand Chola, Chennai
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2,233 Reviews from our TripAdvisor Community

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There are newer reviews for ITC Grand Chola, Chennai
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Showing 2,156: English reviews
Kungsbacka, Sweden
Reviewed 28 October 2016 via mobile

Stayed here 2 nights. Good reception check-in and service. Comfortable and big room. Breakfast restaurant without any windows. Old style hotel of high class. Difficult to find the way in all the corridors etc on the ground floor. More and better signs could help.

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Helpful?
Thank Carl-Henrik P
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that you found our check-in and ervice to be up to the mark. I have noted your suggestion on better signs and we will definitely address to...

Reviewed 28 October 2016

took executive club room. Mesmerising palace exteriors with modern hi-tech and ethnic blend interiors Awesome n yummy breakfast buffet spread mini-bar products are chargeable(it consists of snacks,juices,soft drinks and hot beverages)

Review collected in partnership with ITC hotels
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Helpful?
Thank sanchali p
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful & valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that you enjoyed the facilities provided in your room and the breakfast spread. It was a pleasure to have you with us and we will...

Bethlehem, PA
Reviewed 28 October 2016 via mobile

We have now been here over a week with 2 days spent away in Thanjivur to see World Heritage sites. We initially booked this hotel because my husband had a conference here but stayed on because the hotel arranged for our day trips to sites as well as the overnights to more distant sites. This is unquestionably a luxury hotel...

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Helpful?
Thank bhdiamond2
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful & valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know that you enjoyed our hospitality and service. We are humbled to read that when in Chennai you prefer to stay with us. It was a...

Cambridge, United Kingdom
Reviewed 28 October 2016 via mobile

The common areas of this hotel are stunning. I stayed in an executive room (standard room) and not in the towers suite. The standard rooms are a little tired. Good, clean. Furnished to a high level. The pool needs some repairs. The restaurants and bars are fantastic but expensive

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Helpful?
Thank Peter_Cambridge
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that you found the commomn areas of the hotel to be stunning and the restaurants fantastic. It was a pleasure to have you with us and we...

Newcastle upon Tyne, United Kingdom
Reviewed 27 October 2016

Whilst only staying for one night, the ambience, the helpful and friendly staff and great facilities made it a very enjoyable experience. Everything worked like clockwork and the breakfast buffet was superb. A great choice of hotel fir anyone in Chennai

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Helpful?
Thank dwc_12
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful & valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know that you enjoyed your stay with us. It was a pleasure to have you with us and we will sincerely look forward to welcome you...

Ballarat
Reviewed 27 October 2016

I stayed here whilst spending a week in Chennai and I thoroughly enjoyed my stay. The building itself is absolutely marvellous on the outside as well as on the inside. I had no issues throughout my stay and everywhere I went I was greeted with smiles and welcomes. The driver picked me up promptly from the airport and I had...

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Helpful?
1Thank KittyZero
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful & valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know that you enjoyed your stay with us. We are also glad to know that you were happy with the service provided by our staffs. It...

Johor Bahru, Johor, Malaysia
Reviewed 26 October 2016 via mobile

I don't know how to describe... its really the best hotel here... best service, best environment, best room... full equipment with full facilities... breakfast superb but 80% its same menu... detail information given by staff... they really polite...

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Helpful?
Thank Rizan A
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful & valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know that you enjoyed our hospitality and service. It was a pleasure to have you with us and we will sincerely look forward to welcome you...

New Delhi, India
Reviewed 25 October 2016 via mobile

I was here for a business meeting. The hotel is different and grand indeed. The lobby is overwhelming and staff is very nice. Rooms have every possible luxury including a butler button iPad which helps you watch tv, switch on the lights and even open the door when someone knocks at your door. The restaurant Chennai pavilion serves a multicusine...

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Helpful?
1Thank DrChandrakant
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful & valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know that you enjoyed our hospitality. It was a pleasure to have you with us and we will sincerely look forward to welcome you back soon!...

Ahmedabad, India
Reviewed 25 October 2016

This is one of the best hotels in India. Absolutely recommended to stay in the hotel. The Hotel is like a palace and is completely looks like made of Marbles. It is slightly expensive but offers value for money. Thumbs Up!!!

Review collected in partnership with ITC hotels
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Thank Mandar_S_Joshi
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful & valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to read your recommendation for our hotel. It was a pleasure to have you with us and we will sincerely look forward to welcome you back soon!...

Dubai, United Arab Emirates
Reviewed 24 October 2016

This review can be summed up in two words. Simply Awesome. Had booked the ITC one room but was upgraded to the fabulous Chola Suite. The hotel is centrally located at guindy and is about 20 - 30 minutes drive from the airport. You have the option of being picked up in a high end sedan from the airport. The...

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Helpful?
Thank CaptChaitanya
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful & valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know that you had enjoyed your stay with us. We are also glad to read your appreciation for our staffs, check-in process, breakfast spread and the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more   less 

Additional Information about ITC Grand Chola, Chennai

Address: No 63 Mount Road | Guindy, Chennai 600032, India
Region: India > Tamil Nadu > Chennai District > Chennai
Price Range: ₹ 10,171 - ₹ 19,728 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Chola, Chennai 5*
Number of rooms: 600
Reservation Options:
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Hotel Style:
#2 Business Hotel in Chennai
#3 Luxury Hotel in Chennai
#3 Spa Hotel in Chennai
#5 Romantic Hotel in Chennai
#6 Family Hotel in Chennai
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Chola, Chennai staff and other travellers.
18 questions
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Questions? Get answers from ITC Grand Chola, Chennai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool View rooms especially in towers category”
 of 5 bubbles mohalathgo, 14 Jan 2017 | Read review
“Well i did not stay here!”
 of 5 bubbles Ankit_Ghodasara, 13 Jan 2017 | Read review
“Topmost hotel in chennai”
 of 5 bubbles 349naveenkumarg, 11 Jan 2017 | Read review
“Rooms with pool view.”
 of 5 bubbles GoelPooja, 11 Jan 2017 | Read review
“Rooms facing the center of the hotel are the best ones, those facing the city shows all the crowd”
 of 5 bubbles shikharagnihotri, 9 Jan 2017 | Read review
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