ITC Grand Chola, Chennai - a Luxury Collection Hotel
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 26/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ITC Grand Chola, Chennai - a Luxury Collection Hotel
Updated 26/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Children Activities (Kid / Family Friendly)
Airport transportation
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Kids pool
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Walk-in shower
Bath / shower
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Languages Spoken
English, Hindi, Tamil
Location
Full view
89Good for walkers
Grade: 89 out of 100
60Restaurantswithin 1 km
6Attractionswithin 1 km
Contact
63 Mount Road Guindy, Chennai (Madras) 600032 India
Getting there
Little MountChennai Metro8 min
GuindyChennai Metro11 min
6049Reviews49Q+A100Room tips
Reviews
Traveller rating
- 4,940
- 735
- 192
- 91
- 92
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Most Recent
A very comfortable hotel nearby to the airport. Spent two nights with family. The hotel is gigantic and has great architecture . It is grand in every sense . Food is great enjoyed both Dinner and breakfast spread. Food is great in taste and a lot of variety to select Indian , south indian , Asian , Continental with lot of fres and live counters. Pool and Gym is great . Pool has a beautiful view of city and is quite big. A great place to spend weekend with family
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Helpful
+1
Hotel's Favourite
Spent 10 days in the two bedroom apartments. Truly felt cared for by attentive, aware and hardworking staff. The weather was miserable heavy rains and flooding all over, the cleanliness, COVID protocols in place and the overall luxurious ambiance made it so stress free and a relaxing place to be. The properties have good management teams and supervisors. Bela from senior management helped us with our reservation that needed attention ,she arranged and coordinated staff to make our stay truly comfortable. Habib went out of his way to get us a new Mac adapter for our laptop. John at the madras cafe dining room helped us every morning we looked forward to seeing him and kismet. Panda, waited on us almost everyday too. most definitely passing the word to all my friends from the US, this Property wins my vote. don't forget to try their restaurants, Avartana spectacular!!!! Equivalent if not better than the French Laundry in Napa Valley USA. The Royal Vega was equally good. Walk up the grand stairway to the next floor ,serene areas up there to meet up and chat ,tucked away from normal traffic by lobby 🤗 you will enjoy ambiance there. Beautiful yoga room up there. We Didn't use the spa this time . Gym was wonderful and their pool area on the 46 floor was refreshing to visit everyday .…
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Date of stay: November 2021Trip type: Travelled
Room Tip: driver and car for 2 -4 hrs from hotel .I enjoyed visiting my fav stores. Fab India,...
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1 Helpful vote
Helpful
Response from Zubin Songadwala, Owner at ITC Grand Chola, Chennai - a Luxury Collection Hotel
Responded 23 Nov 2021
Dear Guest, Namaste! Thank You for endorsing 'Responsible Luxury' and choosing ITC Grand Chola as your preferred destination to stay in Chennai. We are delighted to know that you had enjoyed our hospitality and service. Bela, Habeeb, John, Kismet, Panda and the entire team were happy to be at your service. It was indeed a pleasure to have you at ITC Grand Chola and we will look forward to welcoming you back soon. Warm Regards Zubin Songadwala Area Manager South ITC Hotels & General Manager ITC Grand Chola
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+1
Very nice luxurious hotel in good distance from airport. Great service at reception. Nice swimming pool area. Highly recommendable hotel. Only minor thing is the size which is huge and you cannot enter other floors for security reasons. Rooms very nice and comfortable. Will pick it again
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Zubin Songadwala, Owner at ITC Grand Chola, Chennai - a Luxury Collection Hotel
Responded yesterday
Dear Guest, Namaste! We are deeply gratified to receive your valuable and appreciative feedback that you have shared on Trip Advisor. We are happy to know that you had a pleasant stay with us and liked our hospitality and services. Your appreciation for our services is indeed motivating for all of us especially our associates who work very hard in exceeding expectations. We are extremely humbled by your kind words and are already looking forward to welcome you back. It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon! Responsibly yours, Zubin Songadwala, Area Manager (South), ITC Hotels and General Manager, ITC Grand Chola
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Indeed like many reviewers, nice hotel infrastructure great. Restaurants sorely disappointing service for a 5 star Hotel Manager at royal vega informed. Very poor service, kept waiting prolonged period, didn’t receive the expected service At the cafe restaurant earlier: waiter forgot to order the cocktails and chased up and discovered shift finished
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Zubin Songadwala, Owner at ITC Grand Chola, Chennai - a Luxury Collection Hotel
Responded 2 days ago
Dear Guest, Namaste! Thank you for endorsing Responsible Luxury and sharing your valuable feedback. At the outset, I extend my sincere apology for your unpleasant experience at the property. We have noted your feedback and I assure you that the same will be addressed on priority. I will sincerely hope that you will give us another opportunity to welcome you at the property and serve you better. Warm Regards Zubin Songadwala Area Manager South ITC Hotels & General Manager ITC Grand Chola
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The hotels looks stunning from outside. The lobby is majestic however the rooms are dingy, unclean and old. The service is poor. Rooms don’t get made on time. The hotel has great restaurants though. Better to stay at the Leela, when in Chennai.
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Zubin Songadwala, Owner at ITC Grand Chola, Chennai - a Luxury Collection Hotel
Responded 4 days ago
Dear Guest, Namaste! Thank you for endorsing Responsible Luxury and sharing your valuable feedback. At the outset, I extend my sincere apology for your unpleasant experience at the property. We have noted your feedback and I assure you that the same will be addressed on priority. I will sincerely hope that you will give us another opportunity to welcome you at the property and serve you better. Warm Regards Zubin Songadwala Area Manager South ITC Hotels & General Manager ITC Grand Chola
Read more
It's been an amazing experience... The room was such a beautiful one... Champa the lady on the front desk was very kind and helpful. Can't say enough, The grandeur of the hotel says so much, can't spell out words for the beauty you have maintained... loved the coffee at the café Mercara,moreover the dinner experience was amazing... Have visited Ottimo a few times earlier where chef Abhishek never misses a chance to give us a "wow" experience but through his recommendation tried the southie progressive 'Avartana', is a restaurant experience of a lifetime... Visited the restaurant with a colleague and both of us were engrossed in food more than business to discuss. No guest should leave the hotel without dining here once... And hopefully there are more of the same coming across all ITCs in India... Chef Harish has been so kind and visited multiple times through the courses... A pretty lady Mounika who took care of our table was constantly there to cater. Had an early morning checkout... So couldn't experience the breakfast but will be coming soon... Do keep in mind... I love amazing rooms and the best of food Experiences... Thanks for great time at the Hotel to everyone who has contributed to my experience.…
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Date of stay: July 2021Trip type: Travelled
Helpful
Response from Zubin Songadwala, Owner at ITC Grand Chola, Chennai - a Luxury Collection Hotel
Responded 4 days ago
Dear Guest, Namaste! We are deeply gratified to receive your valuable and appreciative feedback that you have shared on Trip Advisor. We are happy to know that you had a pleasant stay with us and liked our hospitality and services. Your appreciation for our services is indeed motivating for all of us especially our associates who work very hard in exceeding expectations. We are extremely humbled by your kind words and are already looking forward to welcome you back. It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon! Responsibly yours, Zubin Songadwala, Area Manager (South), ITC Hotels and General Manager, ITC Grand Chola
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We thoroughly enjoyed our stay here! We were given a warm welcome with an upgrade to an apartment with kitchen. Amazing apartment with a well equipped kitchen, cozy bedroom, patios with spectacular views of the Guindy Race Course. The staff here are so polite and courteous and made our stay even better. Our most favorite things were the wonderful breakfast buffet at Madras Pavillion and the happy hour at the Resident's Lounge. The breakfast spread was fantastic with so many cuisines to choose from. Don't miss their freshly made Pesarattu and Filter Coffee. The Resident's Lounge has a great selection of drinks - loved all the cocktails especially the one with Nannari sherbeth. Delicious appetizers and truly wonderful service. The pool is also lovely especially for a dip at night. Highly recommend ITC Grand Chola for a luxurious stay.…
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Date of stay: June 2022
Value
Rooms
Service
Room Tip: try the pesarattu and filter coffee at breakfast buffet
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Helpful
Response from Zubin Songadwala, Owner at ITC Grand Chola, Chennai - a Luxury Collection Hotel
Responded 5 days ago
Dear Guest, Namaste! We are deeply gratified to receive your valuable and appreciative feedback that you have shared on Trip Advisor. We are happy to know that you had a pleasant stay with us and liked our hospitality and services. Your appreciation for our services is indeed motivating for all of us especially our associates who work very hard in exceeding expectations. We are extremely humbled by your kind words and are already looking forward to welcome you back. It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon! Responsibly yours, Zubin Songadwala, Area Manager (South), ITC Hotels and General Manager, ITC Grand Chola
Read more
Overall experience was great and Rupali at Peshawari restaurant and Praveen in housekeeping were excellent. The breakfast place is a bit too crowded but given the mammoth size of the hotel, this is quite understandable
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Zubin Songadwala, Owner at ITC Grand Chola, Chennai - a Luxury Collection Hotel
Responded 1 week ago
Dear Guest, Namaste! We are deeply gratified to receive your valuable and appreciative feedback that you have shared on Trip Advisor. We are happy to know that you had a pleasant stay with us and liked our hospitality and services. Your appreciation for our services is indeed motivating for all of us especially our associates who work very hard in exceeding expectations. We are extremely humbled by your kind words and are already looking forward to welcome you back. It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon! Responsibly yours, Zubin Songadwala, Area Manager (South), ITC Hotels and General Manager, ITC Grand Chola
Read more
Not far from Chennai airport. Big and clean room. Easy to order room services using digital devices Delicious room service food. Good service from all people. SURAJ at buffet especially. Recommendes and would come here again next time. Thanks.
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Zubin Songadwala, Owner at ITC Grand Chola, Chennai - a Luxury Collection Hotel
Responded 1 week ago
Dear Guest, Namaste! We are deeply gratified to receive your valuable and appreciative feedback that you have shared on Trip Advisor. We are happy to know that you had a pleasant stay with us and liked our hospitality and services. Your appreciation for our services is indeed motivating for all of us especially our associates who work very hard in exceeding expectations. We are extremely humbled by your kind words and are already looking forward to welcome you back. It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon! Responsibly yours, Zubin Songadwala, Area Manager (South), ITC Hotels and General Manager, ITC Grand Chola
Read more
Enjoyed everything, Specially the hospitality of Suraj, The specialized 28 state taste, Good taste of Mutton briyani, Paneer Tikka Milagu rasam, American Sweetcorn, Love to visit again. Thanks for the wonderful experience
Read more
Date of stay: June 2022Trip type: Travelled
Helpful
Response from Zubin Songadwala, Owner at ITC Grand Chola, Chennai - a Luxury Collection Hotel
Responded 1 week ago
Dear Guest, Namaste! We are deeply gratified to receive your valuable and appreciative feedback that you have shared on Trip Advisor. We are happy to know that you had a pleasant stay with us and liked our hospitality and services. Your appreciation for our services is indeed motivating for all of us especially our associates who work very hard in exceeding expectations. We are extremely humbled by your kind words and are already looking forward to welcome you back. It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon! Responsibly yours, Zubin Songadwala, Area Manager (South), ITC Hotels and General Manager, ITC Grand Chola
Read more
PRICE RANGE
$147 - $205 (Based on Average Rates for a Standard Room)
LOCATION
IndiaTamil NaduChennai DistrictChennai (Madras)
NUMBER OF ROOMS
600
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Claim Your Listing Frequently Asked Questions about ITC Grand Chola, Chennai - a Luxury Collection Hotel
Which popular attractions are close to ITC Grand Chola, Chennai - a Luxury Collection Hotel?
Nearby attractions include Little Mount Shrine (0.7 km), Children's Park (0.4 km), and New Life Assembly of God (0.7 km).
What are some of the property amenities at ITC Grand Chola, Chennai - a Luxury Collection Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at ITC Grand Chola, Chennai - a Luxury Collection Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ITC Grand Chola, Chennai - a Luxury Collection Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at ITC Grand Chola, Chennai - a Luxury Collection Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to ITC Grand Chola, Chennai - a Luxury Collection Hotel?
Conveniently located restaurants include Avartana, Madras Pavilion, and The Cheroot Malt & Cigar Lounge.
Are there opportunities to exercise at ITC Grand Chola, Chennai - a Luxury Collection Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does ITC Grand Chola, Chennai - a Luxury Collection Hotel have airport transportation?
Yes, ITC Grand Chola, Chennai - a Luxury Collection Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ITC Grand Chola, Chennai - a Luxury Collection Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does ITC Grand Chola, Chennai - a Luxury Collection Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ITC Grand Chola, Chennai - a Luxury Collection Hotel?
The staff speaks multiple languages, including English, Hindi, and Tamil.