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ITC Grand Chola, Chennai

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#2 of 386 Hotels in Chennai
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ITC Grand Chola, Chennai
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2,440 Reviews from our TripAdvisor Community

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Showing 2,358: English reviews
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Andover, Hampshire
Reviewed yesterday NEW

I have travelled a lot in my time, both for business and personal and the ITC is the best place I've stayed for sure. All the staff are very friendly and very eager to help. The rooms are huge. An iPad controls almost everything (It used to control the TV too, but this has changed in the past year). They...

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Helpful?
Thank Lazzer_R1
Detroit, Michigan
Reviewed yesterday NEW

I've stayed here 3-4 times. Beautiful marble laden lobby. Many excellent restaurants with Indian, Mediterranean, Asian Fusion, and more options. The rooms are very well designed. Good sized unique layout. Excellent workout gym. But what really sets this place apart is the staff. They really understand how to treat their guests. They make you feel like royalty!

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Helpful?
Thank delajd
Bengaluru, India
Reviewed 2 days ago NEW

ITC Grand Chola is stand with few adjectives the best hotel in its category and world class facilities and amenities . Being a Gold Member of ITC , I have been always surprise by new things in each and every stays in the Chola Properties. One of the memorable and positive shown by the Welcoming Staffs team , Ms.Srijana help...

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Helpful?
Thank bangkimchandra
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed our hospitality and the services provided by Srijana. It was a pleasure to have you with us and we will sincerely look...

Bangalore, Karnataka, India
Reviewed 2 days ago NEW

“When I stepped into ITC grand Chola for attending a business meeting, I was lost at its grandeur, Brinda from guest relations, helped me to visit all over the hotel, to conference room,restaurant & supported me till the time of my departure from hotel. The ambiance across the hotel, conference hall, was damn great. I had very delicious, awesome buffet...

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Helpful?
Thank vikydice2
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed the services provided by Brinda and the buffet spread at Madras Pavilion. It was a pleasure to have you with us and...

New York City, New York
Reviewed 3 days ago NEW

First-rate hotel with impeccable service and ambiance. Decor and amenities are outstanding and everyone is extremely helpful. Choice of restaurants are plentiful and all have great food and service. Can't thank Priyanka enough for help help and suggestions, she is outstanding in her guest relations role. Would definitely come here again. They should bottle and market the ambient fragrance pumped...

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Helpful?
Thank BusinessTravels2017
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed our decor, amenities, and the restaurants. It was a pleasure to have you with us and we will sincerely look forward to...

Reviewed 3 days ago NEWvia mobile

Probably one of the hotels that is five stars in all departments. Amazing folks. One of the fewest hotels with such a finesse. Need I say more!! The use of Internet of things at the room is awesome. With the iPad at the room, you can literally control everything including ordering something for your room service.

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Helpful?
Thank Sumeet J
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted and humbled to know that you enjoyed our hospitality. It was a pleasure to have you with us and we will sincerely look forward to welcome you...

Florida
Reviewed 3 days ago NEWvia mobile

The stay was great and Room had great amenities. Staff was very friendly and helpful. Brinda was very helpful in sharing the business center location and providing guidance as needed during the stay! Room had cool stuff like iPad and motion based censors!

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Helpful?
Thank Girikumar9
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed our room, its amenities and the services provided by our staffs especially Brinda. It was a pleasure to have you with us...

Bangalore
Reviewed 3 days ago NEWvia mobile

Royalty has another name which is itc grand chola. Staff on the tower side is extremely friendly . If you want indulge in royalty all veg cuisine "vega" is the place to be in , Italian restaurant here is average not the itc style. Peshwari is a must visit panner tikka and cocktails are great.tranquebar is awesome , all you...

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Helpful?
Thank ABhishek2009
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed our services and the restaurants. It was a pleasure to have you with us and we will sincerely look forward to welcome...

Singapore, Singapore
Reviewed 4 days ago NEW

One of the best hotels I have stayed in after decades of travel. It has character and one cannot say it looks like any other hotel all over the world. It is unique. Excellent service and fantastic food. Only complaint was that wifi should be free. A special mention to Reena of Housekeeping. Our room was kept impeccably clean and...

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Helpful?
Thank joie357
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed our hospitality and services . It was a pleasure to have you with us and we will sincerely look forward to welcoming...

Edinburgh, United Kingdom
Reviewed 4 days ago NEWvia mobile

For a large, very large, hotel, this is a great mix of the grand and the nicely understated. The large lobby gives you a calming, cooling, space and quiet as you enter and the staff, even at four in the morning, are attentive, accurate and alert. Just be aware that the breakfast buffet gets very busy and tables are quite...

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Helpful?
Thank OnehandEconomist
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed our hospitality and the services provided by our staffs. It was a pleasure to have you with us and we will sincerely...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more   less 

Additional Information about ITC Grand Chola, Chennai

Address: No 63 Mount Road | Guindy, Chennai 600032, India
Region: India > Tamil Nadu > Chennai District > Chennai
Price Range: ₹ 10,275 - ₹ 16,885 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Chola, Chennai 5*
Number of rooms: 600
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Chennai
#2 Spa Hotel in Chennai
#2 Business Hotel in Chennai
#5 Romantic Hotel in Chennai
#6 Family Hotel in Chennai
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Chola, Chennai staff and other travellers.
18 questions
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Questions? Get answers from ITC Grand Chola, Chennai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms that I have stayed in are pretty much identical. I never specify a specific room.”
 of 5 bubbles Lazzer_R1, 27 Mar 2017 | Read review
“Experiences the breakfast buffet , you will amuse to see the authentic South Indian and also the Tower club !”
 of 5 bubbles bangkimchandra, 26 Mar 2017 | Read review
“Any room is OK as the view is only of high rise building of the city.”
  • Inside view of the room
 of 5 bubbles ash0kah00ja, 23 Mar 2017 | Read review
“Pool facing rooms are quiter”
 of 5 bubbles FaisalShb, 15 Mar 2017 | Read review
“If you want to experience elite and classy hospitality then close your eyes and walk in to Grand Chola. You will love it.”
 of 5 bubbles chauhan_imdr, 15 Mar 2017 | Read review
5 of 5