It’s an awesome 9 day long stay as part of my staycations. Being Marriott Bonvoy Elite with an upgraded room it’s and awesome stay. One small place for improvement is restaurant. Breakfasts can be better.
We went for a family dinner on April 4. We were smitten by the treatment we got - the food tasted amazing, the staff was very courteous. Most importantly the staff tried its best to make our day, making us feel very special. Mr.Parvez, the hotel GM, makes it a point to ensure customer satisfaction of the highest degree. Mr. Sunil, a server at the hotel, was a delight himself with his conduct. Thanks a lot for the experience.
Hotel is very clean , amazing food At reasonable price and a very good hospitality team . Special mention of mr.roshan at the reception who made sure we had a comfortable stay. My only suggestion is that they should serve even South Indian food for dinner .
Hotel stay on 27th Midnight to 29th Evening. Our in-laws traveled from the USA to Chennai and at the airport they forced them to stay in the hotel even though we have all the exemptions. So, staying in this hotel(Four Points by Sheraton Chennai OMR) was completely uncertain for in-laws. It was part of Vandhe Bharath mission repatriation flight. In laws were not part of Tamilnadu state. They have communication problems. However, on the ground at hotel one of the gentlemen ( Mr. Bodla Nikhil ) If we remember correctly his ID will be O116 and he helped our in-laws from the midnight of 27th Aug to 29th Evening until they reached home safely. He stepped forward on behalf of hotel management beyond his job duties, from beginning of check-in and until in-laws were reached at home, he took care of them as his family members. My in-laws were very grateful and got some confidence to stay at the hotel and complete their 2 day’s until 2nd test results arrive. As they were in a distressed situation, Mr. Bodla Nikhil helped them in each aspect during their hotel stay and they were very much happy of his kindness, helping, empathy, affection which he showered to my in-laws. He has helped them beyond his allocated job duties on behalf of the hotel. As we were more concerned, he came forward and provided assurance of their stay and took care of them very well professionally & personally. Mr.Nikhil helped along with his team and provided all sorts of help with what my in-laws needed in the hotel and the information which needed for me to complete their stay. The below are his unbelievable services which Mr. Bodla Nikhil provided along with his team. 1. Personal Care from him as a family member to my distress in-laws. 2. Special attention and fulfilling their personal needs during our in laws stay. 3. Whatever he assured prior to hotel check-in on behalf of the Hotel. Mr. Bodla Nikhil fulfilled all the promises beyond our expectations. 4. We can pay the amount but can’t buy love and affection especially in distress situations like what they were going through. One and only Mr. Nikhil full filled that and reached to in-laws’ hearts. I felt like there are real good people like Mr. Nikhil, the corporate business especially customer facing businesses were running smoothly with high reputation. The help and service Mr. Nikhil is doing to the society indirectly thought the hotel was phenomenal. I’m sure this review will help the management; the service that Mr.Nikhil is doing enormously will be recognized. The other team members who helped indirectly were Suneel, Pradesh from DM team & Balaram from Sales team. My special thanks to all of them. I would love to stay and suggest for everyone to consider as one of the best hotels of your choice in Chennai. Our special gratitude to Mr. Bodla Nikhil for his immense service and sure the appreciation will reach to him for the service he is doing to the society and helping indirectly to the Hotel business. Thanks, Venkata Kiran…
Hi, this is hemanth kostu, i stayed in there for almost 36days it was fantastic hospitality experience during this covid19 pandamic days, it was located at omr chennai,near to satyabama, the main attration of this hotel is gardening, hitech parking, clean envirinment and tasty food, all the hotel staff members from prevention team to gm are eco-friendly, they sacrifise theses life to saved my life during these corona, they also followed all covid 19 protocal steps, coming to rooms it was like a luxury business class rooms evertime they provided wit all the services with smile, i heartfully thanks to kitchen department all the staff, pest control team,prevention team, all the duty managers, housekeeping staff.gracias to all💓 Stay safe ! That was a bonvoy.. 😊