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The Raintree, Anna Salai

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Traveller (690)
360
Panoramas (59)
Room & Suite (236)
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About

#21 of 573 hotels in Chennai (Madras)
Location
Cleanliness
Service
Value
Travellers' Choice
Dear valued guests, As part of our continued commitment, we are currently in the process of renovating our rooms and outlets. It is our earnest endeavor to enhance our property and facilities to offer our guests the best of services and amenities. Due to the renovation period, we are temporarily not operational for guest use. We appreciate your understanding, and what will remain unchanged is our legendary service. When we are back with our services in the near future, they will be in an exciting and well-designed way. Thank you for your patience as we modernize to exceed guest expectations. Temporary closure period: For the time being, from Sunday, February 18th, 2024
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Property amenities
24-hour security
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Modern
Green
Languages Spoken
English, Hindi, Tamil

Location

636 Anna Salai, Chennai (Madras) 600035 India
The Raintree, Anna Salai
2,774Reviews33Q+A100Room tips
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  • 1,955
  • 667
  • 97
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Sarah W wrote a review Feb 2024
7 contributions3 helpful votes
+1
We turned up to be met with a hotel which was under renovation. As soon as we sat down to book in we were told there was no spa, no pool and no bar! This should have been disclosed to us before we arrived but had not, but of course the male checking us in said it had. We were shown to the elevator and that’s where we were left, we had to find our room and when we did we couldn’t get into it. No member of staff in any of the other 5* hotels in India have left us at the elevator and they have always shown us to our room and asked if it’s to our satisfaction. The room was NOT to our satisfaction at all! The room was dirty, the carpet was dirty and the duvet and sheets had stains on them. We spent at total of 8 hours there before checking out after managing to find another 5* hotel at a much lower cost then the Raintree which had all the areas of the hotel open. This is our only time in Chennai and unfortunately this hotel didn’t set a very good first impression. If we do happen to come again this hotel won’t be one we will ever stay in or recommend!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dhinesh Director Operations, Other at The Raintree, Anna Salai
Responded 4 weeks ago
Dear Guest, Greetings! Thank you for taking the time to tell us about your experience at The Raintree Anna Salai. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Raintree, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please be rest assured that we have taken appropriate measures to address the areas highlighted and prevent future occurrence. I can assure you that we are committed to improving all aspects of our guest’s experience and feedback like this will only double our efforts in achieving the level of consistency we lacked during your visit. Again, sincere apology for the inconvenience caused. We appreciate you sharing your concerns, and at the same time would like to confirm across all the online portals it is been updated on renovation work in place at our hotel. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dhinesh Director Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ravi N wrote a review Feb 2024
6 contributions
I had a terrible experience from front office executive Mr Sriram and maintenance engineer whose name was not disclosed to me. I encountered a horrible experience in charging my electric car . They don’t know the meaning of trickle charger and pulled it off my car unceremoniously
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Date of stay: February 2024
Value
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dhinesh Director Operations, Other at The Raintree, Anna Salai
Responded 12 Feb 2024
Dear Guest, Greetings from The Raintree, Anna Salai! At the onset thank you for choosing to stay with us during your recent visit to Chennai. Feedback is an essential tool that we use in our business to ensure that the levels of guest satisfaction, we provide to maintain and enhance the proud reputation that is synonymous with The Raintree Hotels. I am confident that having had area highlighted in your feedback, the applicable actions will be taken. Sir, at the same time would like to confirm we support for charging the guest vehicle at a dedicated location with the assistance of our technical team to avoid any unpresented situation keeping in mind of our guests safety. Unexpectedly the charging was done to the vehicle at a isolated location by removing the connector without any intimation to the hotel team prior. Please accept my sincere apologies for the inconvenience caused inadvertently and be rest assured your comments have received our sternest attention to prevent re-occurrence. We hope you will not hold this experience apathetically and assure with the best in services. Warm Regards, Dhinesh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Getaway56224151868 wrote a review Feb 2024
1 contribution
Food and service excellent across the board. Staff was pleasant and quick to respond to any and all requests. All food was made well, and appropriate portion sizes per item were accurately recommended for our party of 8. Would highly recommend to anyone.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dhinesh Director Operations, Other at The Raintree, Anna Salai
Responded 12 Feb 2024
Dear Guest, Greetings! Thank you for choosing us for your stay and sparing your valuable time to share the wonderful feedback on your experience at our hotel on this esteemed platform. I am delighted to know that you were impressed with the warm hospitality and the service extended by our staffs. Nothing is more rewarding than our guests wonderful experiences and kind appreciation. Your appreciation encourages and is a great source of motivation for all of us in delivering the exceptional services to all our guests. It was a pleasure to have you as our guest and looking forward to the pleasure of hosting you again. Warm Regards, Dhinesh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sai Dheeraj P wrote a review Jan 2024
2 contributions
This was my first time in Chennai and I am glad I picked Raintree for my stay. The rooms were hygienic and service was outstanding. Special mention for Chef Daisy, who put together an awesome menu for the breakfast buffet. We were thrilled with the variety of options and the service once again was amazing.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dhinesh Director Operations, Other at The Raintree, Anna Salai
Responded 12 Feb 2024
Dear Guest, Greetings! Thank you for choosing The Raintree, Anna Salai for your stay while at Chennai. I am delighted to know that you were impressed with the warm hospitality and the service extended by our staffs. Nothing is more rewarding than our guests wonderful experiences and kind appreciation. Your appreciation encourages and is a great source of motivation for all of us in delivering the exceptional services to all our guests. It was a pleasure to have you as our guest and looking forward to the pleasure of hosting you again. Warm Regards, Dhinesh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pooja wrote a review Jan 2024
India2 contributions
This was my second time at Raintree, Annasalai. The rooms were clean and hygenic. The breakfast was amazing. The staffs were really friendly and i must mention Mr Lathish who was very professional and polite. Overall the stay was comfortable and excellent.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dhinesh Director Operations, Other at The Raintree, Anna Salai
Responded 12 Feb 2024
Dear Guest, Greetings from The Raintree, Anna Salai! I am delighted to know that we as team were able to exceed your expectations during your visit with us again. Your recognition been acknowledged by our team members and it is more welcoming to all of us. Nothing is more rewarding than our guests wonderful experiences and kind appreciation. Your appreciation encourages and is a great source of motivation for all of us in delivering the exceptional services to all our guests. We as team look forward in welcoming you back over and again, whenever your travel plans are to Chennai. Thanks & Regards, Dhinesh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adventure68377686129 wrote a review Jan 2024
1 contribution
Good hospitality from Sandeep, Bijoy and Latish. Food is hygiene and delicious. Good place for family to spend their time. Had a great time for family to spend their time. We had ice cream, main courses were Good. Things to improve: One change is please reduce the character length to enter the feedback. Air condition should be improved
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dhinesh Director Operations, Other at The Raintree, Anna Salai
Responded 12 Feb 2024
Dear Guest, Greetings! Thank you for your amazing review and appreciate this gesture in taking time to write on Tripadvisor. I am pleased to note that you liked the food at restaurant and team here made your dining experience as a memorable one. Your appreciation on the overall experience was shared with team here and they acknowledge in receipt of your recognition. At the same time, kindly accept our apologize for any inconvenience caused inadvertently and we assure to fix the issues highlighted. Do look forward to welcome you over and again at The Raintree, Anna Salai. Best Regards, Dhinesh Director Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paradise38144448293 wrote a review Jan 2024
1 contribution
There can be more vegetarian options in The Kitchen Menu. Indian food options need to be more salty. Pasta and Tiramisu were really nice.overall service was good and was well attended by lateesh from The kitchen Restaurant
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dhinesh Director Operations, Other at The Raintree, Anna Salai
Responded 12 Feb 2024
Dear Guest, Greetings! Thank you for your amazing review and appreciate this gesture in taking time to give your feedback . I am pleased to note that you liked the food at our restaurant and team here made your dining experience as a memorable one. Your appreciation on the overall experience was shared with team here and they acknowledge in receipt of your recognition. Do look forward to welcome you over and again at The Raintree, Anna Salai. Best Regards, Dhinesh Director Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leela wrote a review Jan 2024
2 contributions1 helpful vote
Rooms were good... breakfast was yummy thanks to chef Daniel and his staff Lathish and Dasiy for serving us with delightful foods. Especially the bakery section has lots of varieties with wide range of options like crossionts and Danish.. service is top notch. Would definitely recommend this place for stay in Chennai
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Dhinesh Director Operations, Other at The Raintree, Anna Salai
Responded 5 weeks ago
Dear Guest, Greetings! Thank you for your amazing review and appreciate this gesture in taking time to write on Tripadvisor. I am pleased to note that you liked your stay overall and team here made your dining experience a memorable. Your appreciation on the overall experience was shared with team here and they acknowledge in receipt of your recognition. Do look forward to welcome you over and again at The Raintree, Anna Salai. Best Regards, Dhinesh Director Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Geethi J wrote a review Jan 2024
Sydney, Australia8 contributions4 helpful votes
The breakfast buffet had incredible options and the service was top notch. I felt very taken care of. In particular Partha, Sainur and Tanmay were very attentive and checking in on whether I need anything else to make my experience a great one.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tahura R wrote a review Jan 2024
1 contribution
House keeping, room service over all facilities are very good. Staff behavior is excellent. Bulti ,Shelly,Titling and Tanmy are so friendly and well mannered. Dinning food was also tasty. Breakfast variety was good and tasty also. My satyr period with my family was very pleasant here. I recommend highly this hotel.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dhinesh Director Operations, Other at The Raintree, Anna Salai
Responded 5 weeks ago
Dear Guest, Greetings! Thank you for choosing us for your stay. We appreciate your time in writing the detailed feedback about your recent experience at our Hotel. We are happy to note that you enjoyed our ambiance and our breakfast spread. Our culinary team ensure that our guests get the best to eat at all the times. I am elated to know that our team members succeeded in making your stay memorable and recommending to other guests. It is gratifying to receive such wonderful comments from you. It truly encourages and is a great source of motivation for my team. We are looking forward to welcome you back to The Raintree, Anna Salai soon. Warm Regards, Dhinesh Director Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹8,788 - ₹11,690 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the raintree hotel, annasalai hotel chennai (madras)
LOCATION
IndiaTamil NaduChennai DistrictChennai (Madras)Alwarpet South
NUMBER OF ROOMS
232
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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THE RAINTREE, ANNA SALAI, Chennai (Madras) (₹̶7̶,̶7̶1̶0̶) ₹5,803 Reviews & Photos

Frequently Asked Questions about The Raintree, Anna Salai
Which popular attractions are close to The Raintree, Anna Salai?
Nearby attractions include Chettinad Thari (0.9 km), Sringeri Saradha Peetam Temple (0.6 km), and 10 Downing Street (1.0 km).
What are some restaurants close to The Raintree, Anna Salai?
Conveniently located restaurants include J.Hind, Dakshin, and Bazaar.
Which languages are spoken by the staff at The Raintree, Anna Salai?
The staff speaks multiple languages, including English, Hindi, and Tamil.
Are there any historical sites close to The Raintree, Anna Salai?
Many travellers enjoy visiting MGR Memorial (5.5 km), Gandhi Mandapam (7.3 km), and Pigeon House & Whitefield House (6.1 km).