We stayed for 4 nights. Got good rest and good food at food exchange and in room dining. Taking away 1 star for the policy around extra cost for extra bed but letting book room for a certain rate for 2 adults and 2 children.
I was staying in this Hotel for first time. I would like to thank you Mr. Gouranga for giving me his best service. Hotel neat and clean. Room also have Good view and Services. Thank you Novotel and team.
We did our official program here at Novotel, the service was excellent, especially we need to mention about Mr Mohit who was very Co operative & helped us during entire 2 days program . Food was good & tasty.
We stayed at this hotel for 6 nights from 10th June 2022. We had a terrible experience at this hotel. I will not consider this hotel a 5 star property. Here is the detailed review -: 1. Lobby The lobby is tiny and you don't have any space to sit and have a cup of coffee. Most of the 5 star property i have stayed earlier has huge lobby. 2. Front Desk They need Customer service training. I asked for an upgrade ( i was ready to pay for an upgrade also). I feel i did a mistake in asking for an upgrade. I got a room where i can see bedroom of the apartment which is next to the hotel. I will come back later for the room. 3. Location The hotel is centrally located and very close to all the major attraction in Chennai. 4. Room The room is very tiny. You can see the bedroom of the apartment situated next to the hotel. There is no satellite television. There is no alarm clock. There is no pen/notepad. The refrigerator was broken. There is no room freshner. The room is good for 1 person. You have hardly any space to walk. 5. Room Service The room service is attentive and clean the room nicely 6. Breakfast HORRIBLE.. If you dont like South Indian Breakfast then you have to starve as there is nothing else to eat. For 6 days we ate the same breakfast. The Staff at the restaurant is not attentive. They need more training. The breakfast menu is very limited. 7. Swimming Pool The swimmimg is used by a 3rd party agency for swimming classes. It is a tiny pool and crowded in the morning. Also they dont provide towels even after asking several times. Overall this is a 3 star property with very basic amenities. It is not good for families with kids. Only good part is that the Hotel is centrally located.…
Enjoyed food and service by restaurant team....Thank you shreya , babai, prince and sudesh for outstanding service. Love the music.lovely ambience and amazing staff thank you team Novotel for the hospitality
Best japaneese restaurant in Chennai......special appreciation for Suresh Prince Chef Umesh, surya and Hira from Xoox. Chilling enviornment, food is fantastic and delicious and the drinks were awesome Recommend all to visit it atleast once. Came with colleagues and friends. Ambinence is marvelous. Love to visit it again. Love with migologist
Heera sudesh prince chef umesh and surya are the best really enjoyed their service. had a great time and enjoyed a lot. The ambience is star attraction of the property. Will definitely recommend to all my friends and family.
Great ambience and hospitality, food is top notch. Best of cocktails in town. Special mention to Heera, Suresh and Prince for their service. Will definitely recommend friends and family. Came for a dinner with colleagues.
Had wonderful dinner with soorya and his team .food was owsem and will come back for sure . Food and service was super and super .Hira the best ba tender . He have given best service .will be back .good hotel and bar in town . Koox will be our favourite now . I will suggest to join thanks soorya once again.
Rajesh (housekeeping) and Vikram (chef) was so helpful with our needs. The food was amazing, prepared by really good chefs. Excellent service from all the staffs in the hotel. They were very fast in responding to our needs. Would definitely recommend !