Novotel Chennai Chamiers Road

Novotel Chennai Chamiers Road

City Centre, Near Boat Club & Anna Salai, Nandanam, Chennai (Madras) 600035 India
Traveller (601)
Food Exchange Restaurant Dinner
Dining (135)
Room & Suite (45)
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Avg. ₹9,190 /night, 2/16 - 2/17
₹14,132
per night
₹11,445
per night
₹8,757
per night

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About

#23 of 592 hotels in Chennai (Madras)
4.8 of 5 bubbles
Location
4.4 of 5 bubbles
Rooms
4.7 of 5 bubbles
Value
4.5 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.4 of 5 bubbles
Sleep Quality
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Novotel Chennai Chamiers Road with a contemporary design and interiors is located in the city centre near Anna Salai. All rooms feature colours and patterns to create a soothing and tranquil atmosphere. The hotel is 10-min drive from T Nagar, Marina Beach, business districts of Nungambakkam, Egmore, Adyar, Mylapore and Alwarpet. US Consulate, Apollo Hospital and Shankara Eye Hospital are within a 15 minutes' drive. The pet friendly hotel also features rooftop pool and a modern fitness centre. Hotel offers two diverse dining options. Unwind and catch-up with family and friends in the Gourmet Bar or Food Exchange, the all-day dining restaurant serving international gourmet dishes as well as local dishes with a twist. The hotel welcomes you with a number of entertainment, Shopping and Tourist destinations nearby such as Pondy bazaar, concert halls in Mylapore, The Music Academy, San Thome Basilica, Kapaleeshwarar Temple are all within a reach of 15 min.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Pool / beach towels
Rooftop pool
Indoor pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Children Activities (Kid / Family Friendly)
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Iron
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Trendy
Modern
Languages Spoken
Hindi

Location

City Centre, Near Boat Club & Anna Salai, Nandanam, Chennai (Madras) 600035 India
5.0
5.0 of 5 bubbles1,659 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Novotel Chennai Chamiers Road stands out for its eclectic atmosphere and central location favored by guests for its proximity to Mylapore and T.Nagar. While the rooftop bar and dining options are a hit, some guests feel the hotel doesn't provide value for money, pointing to pricey food and average hospitality. The rooms earn praise for their cleanliness, thanks to diligent housekeeping, yet some visitors note noise and size concerns. Service is generally well-regarded, although occasional delays and inconsistencies are mentioned. The amenities are appreciated, yet there's a call for better service and upkeep.
Location
Central
Atmosphere
Eclectic
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Comprehensive

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Detailed Reviews
Ashraf wrote a review 12 Feb
5.0 of 5 bubbles
The room was nicely done with all essentials in place so even if one forgets some daily essential it is available in the room. The staff was courteous and helpful. The restaurant was good with multiple options with great taste. The checkout experience was also great
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Date of stay: February 2025Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sheela M wrote a review Jan 2025
5.0 of 5 bubbles
We had a great stay at Novotel Chennai on Chamiers road. The facilities were excellent, and the restaurant was very tasty with a wide selection of types of foods. The manager at the front desk and Mr Nisarg at the restaurant were extremely helpful and went out of their way for us. Thank you!
Read more
Date of stay: January 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Smito wrote a review Mar 2024
Kolkata (Calcutta), India
5.0 of 5 bubbles
Nice experience at this property.
Rooms are spacious, the housekeeping, front office and the Fnb staff are friendly.
The spread at the restaurant is sprawling and will entice one to have multiple helping.
The bar at the terrace offers a good view and ambience!
Suggestion- dry cleaning services can be delivered on the same day.
Read more
Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amit Gera, General Manager at Novotel Chennai Chamiers Road
Responded 9 May 2024
Dear SmitoDasputa, Thank you for the wonderful review. In our constant strive for excellence, reviews like these keep us motivated. On behalf of the entire team, I look forward to welcoming you back in the near future Warm Regards, Amit Gera General Manager Novotel Chennai Chamiers Road
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vivek N wrote a review Dec 2024
2.0 of 5 bubbles
Relied on the brand name and the reviews and ended up booking the hotel for a 4 night stay. Am writing this review as I continue to stay here.

Pros:

Good central location
Quick and easy checkin, polite staff both at the front office and the restaurant.
Paid attention to my request for a quiet room and I was given a corner room.

Cons:
Stained upholstery on the lounger in the room.
The electric kettle in the room is broken with no attempt to replace/repair it.
The call bell has been non functional with no intention to repair it.
The room does not have something as basic as a shoe shine and can be ordered on request.
No hand towels, when requested was given two and when they got used in two days, there was no attempt to replace them with newer ones.
The internet did not work except the day on the checkin. When asked later they asked me to switch from using the room number to some other number.
The bottle holder in the bathroom is broken and no attempt to repair/replace them.
The taste of the food is average to below average. There is nothing to write about food but is not value for money at that cost. Requesting for Roti etc in a buffet can lead to a 10 minute wait in a sparsely occupied restaurant. You can continue to struggle to find a dessert spoon for minutes.
Entered the restaurant at 10:55PM and saw a few guests eating. I requested for a-la-carte and was discouraged by the staff that they were closing at 11:00PM and that I should consider ordering room service. They promised me that the food would be delivered promptly. When I reached the room and ordered for room service, I was given very few options to choose from. I settled for a veg biryani which was promised to be ready in about 25 minutes. I had to wait a good 40 minutes and call only after which the biryani arrived. At 880 bucks for a veg biryani, it did not do justice with the taste. I was requesting to place an order for a dessert alongside the biryani but was hurriedly told off by the staff on the phone that I could order that later since they had a lot of dessert for later.

My experience at Hyderabad Novotel has been pretty good/reasonable. However, this experience has ensured that there is no looking back at Novotel in the future.
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Date of stay: December 2024
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amit Gera, General Manager at Novotel Chennai Chamiers Road
Responded 30 Dec 2024
Dear Guest, Thank you for taking the time to share your detailed feedback. I sincerely apologize for the inconveniences you have faced during your stay. Your concerns regarding room amenities, food quality, and service delays are being addressed with the highest priority. We deeply regret that we have not met your expectations, especially compared to your past experiences with Novotel. Please rest assured that your feedback is valuable to us, and we are committed to improving. I hope you will give us another chance to provide the quality experience you deserve. Warm regards, Amit Gera General Manager Novotel Chennai Chamiers Road
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Report response as inappropriate
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A G wrote a review Sept 2024
Gandhinagar, India
3.0 of 5 bubbles
It is a good hotel for business visit only as the location is central. Rooms are decent in size , cleanliness is fine but the feel good factor in room is low as compared to other five stars in the city. Outside noise comes if someone plays loudspeaker outside in some rooms. Overall ok though Wide Breakfast options are there but some more serving attention needs to be paid eg cashew very pale in colour etc for improvement in offering.
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Date of stay: September 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amit Gera, General Manager at Novotel Chennai Chamiers Road
Responded 19 Nov 2024
Dear Guest, Thank you for sharing your detailed feedback about your recent stay with us. We’re pleased to hear that you found our central location convenient for business visits and appreciated the room size and cleanliness. We acknowledge your observation regarding the ambiance and are committed to enhancing the "feel-good factor" in our rooms to match expectations. We also regret any disturbance caused by external noise and will work on minimizing such occurrences to ensure a more peaceful stay. Your comments about breakfast offerings and service are valuable to us. We’ll address your concerns, such as the quality of specific items like cashews, and improve our attention to detail to provide a superior dining experience. We appreciate your feedback as it helps us grow, and we hope to have the opportunity to serve you better on your next visit. Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rahul gupta wrote a review Nov 2024
New Delhi, India
1.0 of 5 bubbles
Hello I stayed at Novotel chennai on 15 nov 2024 to 17 November 2024
My experience about stay is not so good
Room service is good
But I have to wait a long to check in because rooms are not ready even I check in late around 4pm
Some one also called me from hotel about my reservations and I told them about my room requirements then even they are not ready to welcome me I have to wait for check in
Another thing is buffet is worst part
No service no variety
They don't have juices in breakfast and food is cold
I asked for pranthas at time of dinner because buffet ready paranthas was cold and waited for an hour for one parantha I ordered after asking repaditily for my order
Shefs even not care for my order they say to duty manager that they can't make parantha now ,what so unprofessional
And after so long time iate somthing else and after long hour they bring pranthas which is so tasteless like they make them heartless
Breakfast food is cold,dinner food is cold,you have to wait for even to call any one to order something because they don't have even enough staff at the time of buffet both in morning and night
Reception staff also is not so heart warming people,only they doing there duties no hostipality
But room cleaning department is only good thing
No room view they have both sides
Some guards wear dress some are without them
You know when I enter this hotel looking those un professional guards I have a gut feeling my stay is going to be blunder
Not staying again in lifetime and suggest for all people's who planning to book Novotel chennai to look for better
High price but not worth
And look for mr. Kamal kumar review also
He is my friend staying with me at hotel at that time
And also we have two rooms
Both rooms black out on both days one by one ,no electricity for one hour in both rooms
So worst experience
Read more
Date of stay: November 2024Trip type: Travelled with friends
Room Tip: Busiest road ,one way ,traffic,bad management,bad food and shef
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amit Gera, General Manager at Novotel Chennai Chamiers Road
Responded 19 Nov 2024
Dear Rahul, Thank you for taking the time to share your detailed feedback. I deeply regret to learn about the series of challenges you faced during your stay with us. Please accept my sincerest apologies for the delays, unprofessional service, and overall inconvenience you experienced. The issues you highlighted regarding check-in delays, buffet quality, staff responsiveness, and room maintenance, including the blackout incidents, are completely unacceptable. This is far from the experience we strive to provide, and I assure you that these concerns will be thoroughly addressed with the team. While I’m glad to hear you found our room cleaning service satisfactory, I deeply regret that the rest of your stay did not meet expectations. Your feedback is invaluable to us, and we will take the necessary steps to ensure improvements are made. Thank you for bringing this to our attention, and I sincerely hope you’ll give us another opportunity in the future to provide you with the service and hospitality you deserve. Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road
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AdvRexzcyWilliams wrote a review May 2024
Kuwait
+1
4.0 of 5 bubbles
We stayed for three nights in May 2024 at Novotel Chennai. Our family of seven, including children, opted for two adjoining rooms on the 6th floor, as suggested by Mr. Soubhik, the Duty Manager, which proved to be very comfortable. The staff were welcoming and pleasant, and we enjoyed the pool, gym, and restaurant amenities. The rooms were of moderate size but well-maintained and clean. The breakfast at the Food Exchange Multicuisine restaurant was delightful, offering a good variety and live cooking stations. The Japanese restaurant on the rooftop, adjacent to the pool and gym, provided some excellent grill options. The children thoroughly enjoyed the pool. We also hosted a dinner for family members from Chennai at the Champagne banquet hall, efficiently coordinated by Mr. Vivek, the Assistant Banquet Manager. Mr.Anandh at the restaurant also needs mention for his courteous service. Overall, it was a wonderful experience, and we highly recommend it.
Read more
Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amit Gera, General Manager at Novotel Chennai Chamiers Road
Responded 29 Aug 2024
Dear Guest, Thank you for your very kind feedback. Comments such as these always encourage us to enhance our efforts to provide the best in hospitality and service. It was a pleasure to have you stay with us, and we look forward to welcoming you back. Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Navigator36657895796 wrote a review Nov 2023
5.0 of 5 bubbles
Booked 2 interconnecting rooms, were cleaned everyday, beds were neatly done, water bottles were replaced and bathrooms were left very clean. They've done an amazing job. We thoroughly enjoyed our stay.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amit Gera, General Manager at Novotel Chennai Chamiers Road
Responded 2 Dec 2023
Dear Guest, Thank you for your very kind feedback. Comments such as these always encourage us to enhance our efforts to provide the best in hospitality and service. It was a pleasure to have you stay with us, and we look forward to welcoming you back. Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KumarKamal wrote a review Nov 2024
New Delhi, India
2.0 of 5 bubbles
After reading positive reviews online about the property I decided to stay in Novotel Chamiers during my latest visit to Chennai, Indeed it has been a mistake to stay here after having experienced the hospitality of various fine hotels of Chennai as the hospitality and stay here has just been average. You don't get your room ready even though you arrive more then one hour late than the check in time that too by prior intimation.
The service and food spread at the food exchange is below average, If you need something during the breakfast or dinner you have to wait endlessly (specially if you need some hot nd fresh bread i.e. roti, naam etc.)
At breakfast time I requested for orange juice which I was told is being prepared on my request, only
to be informed in some time that it was not available.

The duty manager at the restaurant seemed to be helpless as the kitchen staff seemed to be ignoring her directions.

Overall the rooms are good, pool side is also nice, but the restaurant service and the attitude of a few members of the staff will definitely bring a bad name to the famed 'Novotel' Brand.

PS. a more detailed review has already been submitted by my co-traveller Mr. Rahul Gupta.
Read more
Date of stay: November 2024Trip type: Travelled with friends
Room Tip: Do not include meals in your stay package, eat someplace else..
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amit Gera, General Manager at Novotel Chennai Chamiers Road
Responded 27 Nov 2024
Dear Kumar, Thank you for sharing your feedback regarding your recent stay. I truly regret that your experience at Novotel Chennai Chamiers Road fell short of your expectations. Please accept my sincerest apologies for the issues you encountered, especially with the delays in room readiness and the disappointing service at the restaurant. It’s unacceptable that you had to wait for simple requests like fresh bread or orange juice, and I understand how frustrating this must have been. The lack of coordination between the kitchen and restaurant staff, as you mentioned, is a matter that we take seriously, and I will personally address this with the team to ensure better service moving forward. While I’m glad to hear that you found the rooms and poolside pleasant, I deeply regret that the hospitality aspect of your stay did not meet the high standards we aim to provide. We will use your feedback to drive improvements across the hotel, particularly in service and staff attitude. I truly hope you will give us another opportunity to serve you better in the future. Best regards, Amit Gera General Manager Novotel Chennai Chamiers Road
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sham63855 wrote a review Sept 2024
London, United Kingdom
5.0 of 5 bubbles
The service @ breakfast was excellent and special attention given by Amit (chef).
I would recommend the Novotel Chennai Chalmers road overall staff very helpful and the rooms clean. Evening buffet had a great choice of menu, only no juice with the buffet only water
Read more
Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amit Gera, General Manager at Novotel Chennai Chamiers Road
Responded 19 Nov 2024
Dear Guest, Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent experience during your stay with us and that the breakfast service, especially Chef Amit’s special attention, made a positive impression. Your recommendation means a lot to us, and we’re glad you found our staff helpful and the rooms clean. We’re thrilled you enjoyed the variety offered at the evening buffet. Your feedback about the availability of juices has been noted, and we’ll review this to enhance the dining experience for our guests. We look forward to welcoming you back for another memorable stay! Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road
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…
Chennai (Madras), India
Dear Guest, Early check in is based on subject to availability and will be charged accordingly for the same. Best Regards, Novotel Chennai Chamiers Road
tanvihk asked a question Jan 2019
Pondicherry, India1 contribution1 helpful vote
What is the pet policy???
tanvihk asked a question Dec 2018
Pondicherry, India1 contribution1 helpful vote
They allow pets??
Answer from Supreet Roy
Gurugram (Gurgaon), India
Dear Guest, Yes. We allow pets. Do let us know if you need a copy of our pet policy details. You can reach our hotel by phone or email. Looking forward to meeting you and your favourite pet at Novotel soon. Regards Samy Sakthivel General Manager
tanvihk asked a question Dec 2018
Pondicherry, India1 contribution1 helpful vote
They allow pets??
Chennai (Madras), India
Yes, Novotel Chennai Chamiers Road is a pet-friendly hotel.
Chennai (Madras), India
Dear Rajkumar, Both Superior and Premier rooms has king size bed.
InsatiableRover wrote a tip Jan 2025
35 contributions
4.0 of 5 bubbles
"Don’t get laundry service post 8:00 pm so u need to order before or donon your own.. especially for late arrivals like me"
Read full review
Balu-Iyer wrote a tip Jan 2025
15 contributions3 helpful votes
5.0 of 5 bubbles
"In a big city like Chennai, if you want to find a five star hotel, we would strongly the Novotel Chamiers Road."
Read full review
Himanshu S wrote a tip Dec 2024
New Delhi, India43 contributions7 helpful votes
5.0 of 5 bubbles
"6th and 7th floor rooms have a nice view, Japanese restaurant Koox is a must visit."
Read full review
KumarKamal wrote a tip Nov 2024
New Delhi, India203 contributions103 helpful votes
2.0 of 5 bubbles
"Do not include meals in your stay package, eat someplace else.."
Read full review
rahul gupta wrote a tip Nov 2024
New Delhi, India6 contributions
1.0 of 5 bubbles
"Busiest road ,one way ,traffic,bad management,bad food and shef"
Read full review
…
Not the right property for you?
There are more places to choose from in the Chennai (Madras) area.
PRICE RANGE
₹8,930 - ₹12,485 (Based on Average Rates for a Standard Room)
LOCATION
IndiaTamil NaduChennai DistrictChennai (Madras)Alwarpet South
NUMBER OF ROOMS
108
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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NOVOTEL CHENNAI CHAMIERS ROAD (Chennai (Madras)) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Novotel Chennai Chamiers Road
Which popular attractions are close to Novotel Chennai Chamiers Road?
Nearby attractions include Chettinad Thari (1.1 km), Sringeri Saradha Peetam Temple (0.5 km), and Tholkappia Poonga (1.2 km).
What are some of the property amenities at Novotel Chennai Chamiers Road?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Chennai Chamiers Road?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Chennai Chamiers Road?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Chennai Chamiers Road?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Novotel Chennai Chamiers Road?
Conveniently located restaurants include J.Hind, Colony, and Steam & Whistles.
Are there opportunities to exercise at Novotel Chennai Chamiers Road?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Novotel Chennai Chamiers Road have airport transportation?
Yes, Novotel Chennai Chamiers Road offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Chennai Chamiers Road?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Chennai Chamiers Road?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Chennai Chamiers Road offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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