ibis Chennai OMR
Old Mahabalipuram Road Opp. Elcot Sez, IT Expressway, Chennai (Madras) 600119 India
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Avg. ₹4,127 /night, 3/24 - 3/25
₹4,385
per night
₹4,127
per night
₹3,869
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#58 of 592 hotels in Chennai (Madras)
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
We are certified ALL SAFE by Accor operational experts for meeting latest guidelines on hygiene & safety standards developed in association with Bureau Veritas ,a world leader in Testing, Inspection & Certification whilst maintaining our highest standard of service. Budget hotel in OMR, Chennai - Dive into the comfort of innovative bedding, convenient service and a great location in Chennai. This is a pet friendly hotel in Chennai. Location: IT Parks like ELCOT SEZ, TECCI, Ramanujan IT park. Ford, Royal Enfield, Standard Chartered, Cognizant, Accenture, Genpact are in close proximity. Reputed hospitals such as Apollo Proton, Gleneagles Global, and CURI are easily accessible Travel safe in vehicles have screen separators between passengers and enhanced sanitation protocols Rooms: Check-in contactless into ibis Sweet room with your Sweet bed accompanied by fluffy pillows, super-soft duvet, high-tech mattress that adapts to your body and luxurious mattress topper is easy to love, but not so easy to leave. Rooms feature LCD TV , tea /coffee making facilities , Mini Fridge , walk in shower with fair trade range of bathroom amenities. HEPA filters & ozonizers ensure enhanced indoor air quality Hotel Facilities: It is home away from home with 8 mpbs high speed WIFI , contactless check-ins, pocket friendly lunch and dinner options , e-ordering of round the clock in-room dining menu , watch your favourite games at the sports bar , avail flexi check in & check out with e-bills & payments Dining: Join the good food mood revolution at Spice it restaurant contactless dining & follow FSSAI guidelines, serving South Indian, Chinese comfort food combos alongside Patiala drinks, Beer buckets, choice of wines and beverages that are value for money. Travel like a local by camping on the pristine beaches (7 minutes ), Bird watch or help conserve turtle along the coast of bay of Bengal, ride an ATV or the wave at Kovalam Surf Town ( 15 minutes), visit UNESCO heritage site Mahabalipuram (15 minutes) , shop at Marina Mall shopping mall , explore the vibrant night life , street food & local eateries , restaurants & more. This hotel provides meeting rooms and high-tech conferencing facilities, training rooms, wedding venues including a pillar less ballroom up to 350 guests
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Archery
Bicycles available
Kids stay free
Indoor play area for children
Car park
Wifi
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Table tennis
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
BBQ facilities
Baggage storage
Concierge
Executive lounge access
Newspaper
Outdoor furniture
Picnic area
Shared kitchen
Shared lounge / TV area
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Bath / shower
Soundproof rooms
Bathrobes
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Great View
Trendy
Languages Spoken
English, Hindi, Tamil
Location
Old Mahabalipuram Road Opp. Elcot Sez, IT Expressway, Chennai (Madras) 600119 India
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 39 out of 100
39
Chennai Airport
11.3 km•
See all flights
43 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
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Detailed Reviews
Very good service and crew. Especially Bikram and Bikram Das very kind and good hospitality.Nice Food and it is affordable price. The rooms are very clen and the hotel members are very response and attentive in the work. It has a huge space for parking
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Date of stay: August 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vineesh Kurup, General Manager at ibis Chennai OMR
Responded 26 Aug 2024
Dear Guest, Thank you for your positive feedback regarding our hospitality, maintenance, and cleanliness. We are delighted to hear that you enjoyed the service provided by our team, especially Bikram and Bikram Das. We are glad you found our food affordable and delicious. Your kind words motivate us to maintain our high standards. We appreciate your recognition of our staff's attentiveness. We look forward to welcoming you back soon. Sincerely, Vineesh Kurup General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am a regular guest in this hotel. In fact a platinum member. Due to the lockdown order, I am not able to return. However,
In this time of lockdown, I am provided with all possible facilities to make my stay as easy as possible. Including basic necessities- food 3 times a day, screening of movies to pass time, not to mention the daily room cleaning (even with the reduced staff).
So, overall, 5 stars👍
In this time of lockdown, I am provided with all possible facilities to make my stay as easy as possible. Including basic necessities- food 3 times a day, screening of movies to pass time, not to mention the daily room cleaning (even with the reduced staff).
So, overall, 5 stars👍
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Date of stay: April 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rohan S, General Manager at ibis Chennai OMR
Responded 21 Apr 2020
Dear Murlidhar, Thank you for the comment and for great opinion about our hotel. I am glad to learn that you are having a safe and comfortable stay at the hotel. In our constant strive for excellence, reviews like these keep us motivated. Our prime endeavor is to offer our guests with the best-in-class services and amenities and I'm happy to know we were able to achieve that through you. Your words of appreciation on the staff and services will definitely be passed on to the team here. We thank you once again for your recommendation and for such a delightful review. Wish you a very pleasant stay ahead. Best Regards, Rohan Sable General Manager Novotel ibis Chennai OMR- An AccorHotels brand
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've been to this Ibis hotel twice now, and both times have been fantastic experiences. The rooms are always clean and comfortable, and the staff is incredibly friendly and helpful. I especially want to give a shout-out to Siva and Lalitha, who went above and beyond to make my stay enjoyable. They were always smiling and eager to assist with any requests I had. I highly recommend this hotel to anyone looking for a comfortable and welcoming place to stay.
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Date of stay: December 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vineesh Kurup, General Manager at ibis Chennai OMR
Responded 20 Dec 2024
Dear Guest, Thank you for your kind words! We are delighted to hear about your positive experience with our excellent service, cooperative staff. Your feedback motivates us to continue delivering the best hospitality. Looking forward to welcoming you back soon. Sincerely, Vineesh Kurup General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear Sir/Madam,
I hope this message finds you well,
Kindly for information. Please change the room service menu with more choices of south Indian food.and more clean and hygienic required and staff need more training and the buffet morning 7.30 still not ready for service and the restaurant phone will never pickup on first call.
Kind regards,
Guest,
I hope this message finds you well,
Kindly for information. Please change the room service menu with more choices of south Indian food.and more clean and hygienic required and staff need more training and the buffet morning 7.30 still not ready for service and the restaurant phone will never pickup on first call.
Kind regards,
Guest,
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vineesh Kurup, Other at ibis Chennai OMR
Responded 22 Sept 2023
Dear Suresh, Thank you for taking the time to tell us about your experience at the ibis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vineesh Kurup General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel Brand is Good, but Service is not up to the mark. My Family disappointed with the stay.
1. Allotted Room in a Floor where Smoking smell was horrible (Non Smoking Room / Floor, some)
2. Tolietary items (Towel, Soap, Dental Kit) kept only for 1 person, even though booked for 2 guests
3. Followed up with hotel staff, including Front office manager (5 calls & waited more than 45min) to get Coffee Stirring stick
4. Billing Lady tried misguiding me saying not possible to give single Invoice for 2 Rooms made with same Booking
5. Reward points not credited, done after my follow up + after 10 days
1. Allotted Room in a Floor where Smoking smell was horrible (Non Smoking Room / Floor, some)
2. Tolietary items (Towel, Soap, Dental Kit) kept only for 1 person, even though booked for 2 guests
3. Followed up with hotel staff, including Front office manager (5 calls & waited more than 45min) to get Coffee Stirring stick
4. Billing Lady tried misguiding me saying not possible to give single Invoice for 2 Rooms made with same Booking
5. Reward points not credited, done after my follow up + after 10 days
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rohan Sable, Other at ibis Chennai OMR
Responded 28 Dec 2021
Dear Manjunath, Thank you for taking the time to share your feedback on your recent visit to Novotel ibis Chennai OMR. I sincerely apologize that we did not provide a memorable stay. Thank you for taking time out and speaking with Jyoti; the Guest Experience Manager of the hotel and sharing your feedback in length. My team and I have made a note of all your observations and please be rest assured, constructive feedback will be taken to the respective departments and will be addressed. I will make sure that necessary actions are taken to ensure a flawless experience for all our guests, through training & learning. Also, with regards to the rewards points, I have personally verified that your points have been credited to your account. Conscious that our explanations won’t erase the unsatisfying experience you have been through, we hope you will give us a chance to regain your confidence. Best Regards, Vivek Sudanthirapandian General Manager Novotel ibis Chennai OMR
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Extremely dissatisfied
We arrived at the ibis omr at 9pm and before arriving spoke to front office 2times as I’m traveling with an infant to ensure the rooms are available yet it was not ready
Upon checking in they told the 3 rooms booked can be given from 3 different floors and 1 is a differently abled room. I refused to accept this and the receptionist was so mean she was treating me like it was my mistake
The manager on duty spoke as if he really don’t care about our inconvenience
I am truly ashamed to say I’m a member of Accor group to which this hotel belongs
And surely I will not consider this hotel for a revisit and neither recommend this to anyone
We arrived at the ibis omr at 9pm and before arriving spoke to front office 2times as I’m traveling with an infant to ensure the rooms are available yet it was not ready
Upon checking in they told the 3 rooms booked can be given from 3 different floors and 1 is a differently abled room. I refused to accept this and the receptionist was so mean she was treating me like it was my mistake
The manager on duty spoke as if he really don’t care about our inconvenience
I am truly ashamed to say I’m a member of Accor group to which this hotel belongs
And surely I will not consider this hotel for a revisit and neither recommend this to anyone
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Date of stay: January 2025Trip type: Travelled with family
Room Tip: Just avoid coming to the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vineesh Kurup, General Manager at ibis Chennai OMR
Responded 28 Jan 2025
Dear Gihani G, Thank you for sharing your feedback regarding your recent experience at ibis Chennai OMR. We sincerely apologize for the inconvenience you faced during your check-in process, especially considering your travel with an infant. It is our standard practice to ensure rooms are prepared ahead of time for guests, and we regret that this was not the case for you. We understand that being assigned rooms on different floors, particularly with a specially adapted room, did not meet your expectations. We strive to provide a welcoming environment, and we are sorry to hear that you felt our team did not address your concerns with the care they deserve. Your comments regarding our staff will be taken seriously, as we aim to foster a respectful and accommodating atmosphere for all our guests. We assure you that the same would not be repeated in future Your feedback is invaluable as we continue to improve our services. Sincerely, Vineesh Kurup General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed a total of 6 nights in February 2024 at this hotel.
The hotel had a driver pick us up at Chennai airport. He kindly waited two hours for us due to lost luggage. The staff in the restaurant were consistently polite, attentive, and courteous. The rooms were clean. The front desk employees were not always polite. They would allow male customers to interrupt my conversations with them on a regular basis. On one occasion, a lady at the front desk prevented us from taking an elevator to our room because she stated we had not paid for our reservation. We stayed the previous night, the hotel had our credit card information and could have easily ran the charges. Instead they chose to embarrass us in front of other guests at the hotel. Also, we had to call the front desk four separate times one evening to request a laundry bag. Another issue was we were approved for a 2 pm check out. However at 11:30 on the day of checkout, the front desk called and asked why we had not checked out.
The hotel had a driver pick us up at Chennai airport. He kindly waited two hours for us due to lost luggage. The staff in the restaurant were consistently polite, attentive, and courteous. The rooms were clean. The front desk employees were not always polite. They would allow male customers to interrupt my conversations with them on a regular basis. On one occasion, a lady at the front desk prevented us from taking an elevator to our room because she stated we had not paid for our reservation. We stayed the previous night, the hotel had our credit card information and could have easily ran the charges. Instead they chose to embarrass us in front of other guests at the hotel. Also, we had to call the front desk four separate times one evening to request a laundry bag. Another issue was we were approved for a 2 pm check out. However at 11:30 on the day of checkout, the front desk called and asked why we had not checked out.
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Date of stay: February 2024Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vineesh Kurup, General Manager at ibis Chennai OMR
Responded 28 Aug 2024
Dear Guest, We would like to thank you for choosing our hotel as your accommodation choice during your visit to Chennai. Thank you for taking the time out to inform us of the difficulties you have encountered during your stay with us. It is unfortunate to learn you did not enjoy your stay to the fullest with us at ibis. This is definitely not the genuinely caring and personalized attention we pride ourselves for providing and which we are known for. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Sincerely, Vineesh Kurup General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
House keeping was not good at all never ever seen such house keeping anywhere in India accor groups hotels. Please make sure to correct this in future for appropriate steps. Otherwise, customers may not come and stay in this kind of service! Kudos to Restaurant team, it was outstanding and happy face with warm welcoming. I'd say a great service only for restaurant staffs.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rayan A, Other at ibis Chennai OMR
Responded 27 Aug 2022
Dear Naveen, We would like to thank you for choosing our hotel as your accommodation choice during your visit to Chennai. Thank you for taking the time out to inform us of the difficulties you have encountered during your stay with us. It is unfortunate to learn you did not enjoy your stay to the fullest with us at ibis. This is definitely not the genuinely caring and personalized attention we pride ourselves for providing and which we are known for. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Warm Regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful stay I would say ! Let me first start with the support there. Right from check in till check out, it was ensured that everything was smooth. I would be really happy to give those credits to three people- KAVITHA, GOWSALYA and SHIVA. Kavitha made sure that my room had some creative hand crafts done in order give us a warm welcome since we friends were catching up after 3 years. Gowsalya ensured that we were comfortable throughout the stay by checking on our requirements time and again. Shiva ensured all our processes including feedbacks and offers and loyalty membership was at place.
I would Request the management to reward them for their great efforts.
The amenities, food , quality of Rooms , neatness and cleanliness and service support everything was so perfect !
Trust me guys if you want a five star stay at three star rate. Must visit this place ❤️
I would Request the management to reward them for their great efforts.
The amenities, food , quality of Rooms , neatness and cleanliness and service support everything was so perfect !
Trust me guys if you want a five star stay at three star rate. Must visit this place ❤️
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rohan Sable, Other at ibis Chennai OMR
Responded 28 Oct 2020
Dear Jatin, Thank you for your patronage & sharing your valuable feedback. We are humbled and overjoyed to receive your valuable and wonderful feedback that you have shared on TripAdvisor. Our endeavor at the hotel is to provide best-in-class service to our guests and we enjoyed learning that you found our rooms, amenities , food, hygiene levels & the services provided by the staff to be good enough to merit recommendation. We appreciate of your compliments to all our staffs, especially Kavita, Gwsalya and shiva, who had all gone above and beyond to make a difference. It was a great pleasure having you and it would be a privilege to welcome you back again soon. Sincerely, Rohan Sable General Manager Delegate
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is located in a prime area and is very well maintained and modern. The rooms are tiny, but the space is well utilized and the decor is acceptable. The bathrooms are tiny again, but you can get the stuff done without issues. Breakfast is above average, though nothing to write home about.
The valets at the lobby were mostly carefree, except when they realized we were checking out - they started small talk and opening doors and stuff, which looked cheesy as they hardly bothered about us when we came in/went out multiple times during our stay.
To summarize, the place is "Business like" - in décor, in hospitality, everything. Didn't feel the warmth, but then, nothing to complain either.
The valets at the lobby were mostly carefree, except when they realized we were checking out - they started small talk and opening doors and stuff, which looked cheesy as they hardly bothered about us when we came in/went out multiple times during our stay.
To summarize, the place is "Business like" - in décor, in hospitality, everything. Didn't feel the warmth, but then, nothing to complain either.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rayan A, Other at ibis Chennai OMR
Responded 27 Aug 2022
Dear Guest, We would like to thank you for choosing our hotel as your accommodation choice during your visit to Chennai. Thank you for taking the time out to inform us of the difficulties you have encountered during your stay with us. It is unfortunate to learn you did not enjoy your stay to the fullest with us at ibis. Please be apprised, ibis is a globally standardized product and our rooms have been designed after extensive market surveys, ensuring maximum utilization of available space. This allows us to offer rooms to our valued guests at competitive prices when compared to similar hotels in the city. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Warm Regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I think no need to pay anything extra for pool
Its not mandatory to have credit card,
Definitely
"The property doesn’t have direct access to the pool as it is in a different hotel in the same complex and it is chargeable."Read full review
"Worst hospitality ever. Staff is uncourteous.Only the food is nice but if you’re staying for long then the menu is repetitive."Read full review
PRICE RANGE
₹3,697 - ₹4,557 (Based on Average Rates for a Standard Room)
LOCATION
IndiaTamil NaduChennai DistrictChennai (Madras)
NUMBER OF ROOMS
189
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about ibis Chennai OMR
Which popular attractions are close to ibis Chennai OMR?
Nearby attractions include Sai Baba Temple (0.6 km).
What are some of the property amenities at ibis Chennai OMR?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at ibis Chennai OMR?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at ibis Chennai OMR?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at ibis Chennai OMR?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to ibis Chennai OMR?
Conveniently located restaurants include Famous Theory, Taj Gateway, I.T Expressway, OMR road, and Deck 4.
Are there opportunities to exercise at ibis Chennai OMR?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does ibis Chennai OMR have airport transportation?
Yes, ibis Chennai OMR offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ibis Chennai OMR?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at ibis Chennai OMR?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does ibis Chennai OMR offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.